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    • 2. 发明授权
    • Enforcing rule selection on user inboxes
    • 对用户收件箱执行规则选择
    • US08024283B2
    • 2011-09-20
    • US12899814
    • 2010-10-07
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • G06F17/00G06N5/02
    • G06Q10/107
    • Rule selection is enforced on user email inboxes using an inbox monitor and administrative rules at an email server. The inbox monitor includes a first agent for identifying inactive user inboxes from email messages stored at the email database, and a second agent for identifying, from the inactive user inboxes identified by the first agent, user inboxes without appropriate user rules activated. For each user inbox identified by the second agent, administrative rules are applied to the user inbox if the user inbox has been inactive for at least a predetermined period of time. If the user inbox has not been inactive for at least the predetermined period of time, a notification message is sent to a user associated with the user inbox. The notification message informs the user that administrative rules will be applied to the user inbox if appropriate user rules are not activated.
    • 使用收件箱监视器和电子邮件服务器上的管理规则在用户电子邮件收件箱上强制执行规则选择。 收件箱监视器包括用于从存储在电子邮件数据库中的电子邮件标识非活动用户收件箱的第一代理,以及用于从未激活的适当用户规则的第一代理标识的非活动用户收件箱中识别用户收件箱的第二代理。 对于由第二代理识别的每个用户收件箱,如果用户收件箱已经处于非活动状态至少预定的一段时间,则管理规则被应用于用户收件箱。 如果用户收件箱至少在预定的时间段内尚未被停用,则向与用户收件箱相关联的用户发送通知消息。 如果没有激活适当的用户规则,通知消息通知用户管理规则将被应用于用户收件箱。
    • 4. 发明申请
    • SYSTEM AND METHOD TO PRIORITIZE CHAT ALERTS BASED ON AN ORGANIZATIONAL HIERARCHICAL CHAIN
    • 基于组织层次分析法优化报警系统和方法
    • US20090037538A1
    • 2009-02-05
    • US11832429
    • 2007-08-01
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • Sean CallananAl ChakraSonya PurcellHugh Smyth
    • G06F15/16
    • G06Q10/107
    • In a chat alert method and system, a chat user creates alert profiles that include the requestor's level in an organizational hierarchy as a parameter and the alert type for the level. When a chat client receives a chat request from a requester for a receiver, the chat client determines if there is a chat alert profile that matches the requestor's level. If so, then an alert is issued to the receiver according to the matching chat alert profile. Optionally, the chat alert profile sets an alternate alert system, where if the receiver does not respond to the request within a specified time, an alert is sent using the alternate alert system. Chat requests from requesters higher up in the reporting chain can be highlighted for the receiver. The receiver can then prioritize the chat requests that he/she receives and respond to them in a timely fashion.
    • 在聊天警报方法和系统中,聊天用户创建警报配置文件,其中包括作为参数的组织层次结构中的请求者级别,以及级别的警报类型。 当聊天客户端从接收者的请求者接收到聊天请求时,聊天客户端确定是否存在与请求者的级别匹配的聊天警报简档。 如果是这样,则根据匹配的聊天警报简档向接收者发出警报。 可选地,聊天警报简档设置备用警报系统,其中如果接收器在指定时间内没有响应该请求,则使用备用警报系统发送警报。 报告链中更高层的请求者的聊天请求可以为接收者加亮。 然后,接收者可以优先处理他/她接收到的聊天请求并及时响应它们。
    • 5. 发明申请
    • BUDDY LIST PRUNING FOR INSTANT MESSAGING SYSTEM PERFORMANCE ENHANCEMENT
    • 用于即时消息传递系统性能增强的布丁列表
    • US20080126532A1
    • 2008-05-29
    • US11556402
    • 2006-11-03
    • Hugh SmythDavid P. CurleyPatrick O'Sullivan
    • Hugh SmythDavid P. CurleyPatrick O'Sullivan
    • G06F15/16
    • H04L51/04G06Q10/107H04L12/185
    • Embodiments of the present invention address deficiencies of the art in respect to buddy list management for instant messaging systems and provide a novel and non-obvious method, system and computer program product for buddy list pruning for instant messaging system performance enhancement. In one embodiment of the invention, a buddy list pruning method for instant messaging system performance enhancement can include comparing buddy list name entries in a buddy list to entries in a network directory used to authenticate users into a network supporting the instant messaging system. The method further can include characterizing selected ones of the buddy list name entries as either invalid where a buddy list name entry cannot be matched to an entry in the network directory, or as valid where the buddy list name entry can be matched to an entry in the network directory. Finally, the method can include performing presence awareness only on valid buddy list name entries in the buddy list.
    • 本发明的实施例解决了关于即时消息系统的好友列表管理的本领域的缺点,并提供了一种用于即时消息系统性能增强的好友列表修剪的新颖且非显而易见的方法,系统和计算机程序产品。 在本发明的一个实施例中,用于即时消息系统性能增强的好友列表修剪方法可以包括将好友列表中的好友列表名称条目与用于将用户认证到支持即时消息收发系统的网络的网络目录中的条目进行比较。 该方法还可以包括将好友列表名称条目中的所选择的一个表示为无效,其中好友列表名称条目不能与网络目录中的条目匹配,或者在伙伴列表名称条目可以匹配到网络目录中的条目 网络目录。 最后,该方法可以包括仅对好友列表中的有效好友列表名称条目执行存在感知。
    • 10. 发明授权
    • Buddy list pruning for instant messaging system performance enhancement
    • 好友列表修剪即时消息系统性能提升
    • US08117302B2
    • 2012-02-14
    • US11556402
    • 2006-11-03
    • Hugh SmythDavid P. CurleyPatrick O'Sullivan
    • Hugh SmythDavid P. CurleyPatrick O'Sullivan
    • G06F15/173
    • H04L51/04G06Q10/107H04L12/185
    • A method, system and computer program product for buddy list pruning for instant messaging system performance enhancement. In one embodiment of the invention, a buddy list pruning method for instant messaging system performance enhancement can include comparing buddy list name entries in a buddy list to entries in a network directory used to authenticate users into a network supporting the instant messaging system. The method further can include characterizing selected ones of the buddy list name entries as either invalid where a buddy list name entry cannot be matched to an entry in the network directory, or as valid where the buddy list name entry can be matched to an entry in the network directory. Finally, the method can include performing presence awareness only on valid buddy list name entries in the buddy list.
    • 用于即时消息系统性能提升的好友列表修剪的方法,系统和计算机程序产品。 在本发明的一个实施例中,用于即时消息系统性能增强的好友列表修剪方法可以包括将好友列表中的好友列表名称条目与用于将用户认证到支持即时消息收发系统的网络的网络目录中的条目进行比较。 该方法还可以包括将好友列表名称条目中的所选择的一个表示为无效,其中好友列表名称条目不能与网络目录中的条目匹配,或者在伙伴列表名称条目可以匹配到网络目录中的条目 网络目录。 最后,该方法可以包括仅对好友列表中的有效好友列表名称条目执行存在感知。