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    • 1. 发明授权
    • Order processing and reporting system for telecommunications carrier
services
    • 电信运营商服务订单处理和报告系统
    • US6104798A
    • 2000-08-15
    • US23056
    • 1998-02-12
    • Alan Lee LickissGeorge Gregg ZollmannDaniel Mark HoytChristian Attila Szabo
    • Alan Lee LickissGeorge Gregg ZollmannDaniel Mark HoytChristian Attila Szabo
    • H04M3/22H04M3/42H04M15/00H04Q3/64
    • H04M15/46H04L41/5054H04L41/5064H04M15/00H04M15/41H04M15/50H04M3/2263H04Q3/645H04M2215/0164H04M2215/0176H04M2215/52H04M2215/56H04M3/42289
    • An automated order processing system for a telecommunications services carrier is capable of activating customer orders and provisioning telecommunications services for customers. The system includes a client application including a graphical user interface for receiving one or more customer orders from a remote location, each customer order having at least one unique identifier, the client application further up-front validating the format of customer orders received. A server application is provided for entering the validated customer orders in a database storage device, prior to initiating customer order activation and provisioning. In addition to controlling the order entry, activation, provisioning and installation processes, the server application tracks the status of each customer order by receiving status information updates for each customer order throughout the entry, activation, provisioning and installation process, and accordingly updates the database storage device. The system additionally provides a report generating function providing customers with up to date information about their accounts via the client application's graphical user interface.
    • 用于电信服务运营商的自动订单处理系统能够激活客户订单并为客户提供电信服务。 该系统包括客户应用程序,其包括用于从远程位置接收一个或多个客户订单的图形用户界面,每个客户订单具有至少一个唯一标识符,客户端应用程序进一步在前面验证所接收的客户订单的格式。 提供服务器应用程序,用于在启动客户订单激活和配置之前,在数据库存储设备中输入经过验证的客户订单。 除了控制订单输入,激活,配置和安装过程之外,服务器应用程序通过在整个入口,激活,配置和安装过程中接收每个客户订单的状态信息更新来跟踪每个客户订单的状态,从而更新数据库 储存设备。 该系统还提供报告生成功能,通过客户端应用程序的图形用户界面为客户提供有关其帐户的最新信息。