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1. 发明申请

US20080046416A1 Dynamic program support links 审中-公开
标题翻译：动态程序支持链接
公开(公告)号：US20080046416A1
公开(公告)日：2008-02-21
申请号：US11506422
申请日：2006-08-18
申请人： Mai-Ian Tomsen Bukovec , Jeanine E. Spence , Eric D. Kidd , Gary J. Purchase
发明人： Mai-Ian Tomsen Bukovec , Jeanine E. Spence , Eric D. Kidd , Gary J. Purchase
IPC分类号： G06F17/30
CPC分类号： G06F16/9032
摘要： Described is a technology by which support information (e.g., help and/or other information) related to a computer program is automatically and dynamically searched with respect to a task of that program, with the results of the search aggregated for output in relation to the program. For example, the search may be based on active context data of the task (e.g., such as error data and the current operating environment), so that the support information that is located matches what is likely relevant. User preference data and default data may be used to narrow the search to specific sites, such as community forums that have been deemed to be valuable. Other input used to generate the query or queries may include historical and/or statistical data, and/or explicit user input.
摘要翻译：描述了一种技术，通过该技术，与计算机程序相关的支持信息（例如，帮助和/或其他信息）相对于该程序的任务被自动和动态搜索，搜索结果被聚合以便输出相对于程序。例如，搜索可以基于任务的活动上下文数据（例如，诸如错误数据和当前操作环境），使得所位于的支持信息匹配可能相关的信息。用户偏好数据和默认数据可用于将搜索缩小到特定站点，例如被认为有价值的社区论坛。用于生成查询或查询的其他输入可以包括历史和/或统计数据和/或显式用户输入。

2. 发明授权

US08151273B2 Environment wide configuration system 有权
标题翻译：环境配置系统
公开(公告)号：US08151273B2
公开(公告)日：2012-04-03
申请号：US12199847
申请日：2008-08-28
申请人： Jeanine E. Spence , Joseph W. Hallock , Eric C. Kool-Brown , Jeremy D. Brown , Christer Garbis , Michael W. Jackson , Edward K. Tremblay , Dmitry Sonkin , Marc Greisen , Kanchuki Sarma , Michael D. Lubrecht , Gary J. Purchase , Kenneth P. Coleman
发明人： Jeanine E. Spence , Joseph W. Hallock , Eric C. Kool-Brown , Jeremy D. Brown , Christer Garbis , Michael W. Jackson , Edward K. Tremblay , Dmitry Sonkin , Marc Greisen , Kanchuki Sarma , Michael D. Lubrecht , Gary J. Purchase , Kenneth P. Coleman
IPC分类号： G06F9/46
CPC分类号： G06F9/5072 , G06F9/5027 , G06F9/5083 , G06F11/0709 , G06F11/0715 , G06F11/0793 , G06F2209/5017
摘要： An installation and configuration system consolidates workloads of multiple applications and services, including applications or services that may be installed or configured on multiple server devices or remotely hosted services. The system gathers environmental information, analyzes dependencies among the workloads, and populates the input data used by the workloads from a common database. The system then executes the workloads, allowing branching within the workloads or the sequence of workloads. An example of branching may include detecting an error condition, pausing the sequence, and presenting alternative fixes to a user.
摘要翻译：安装和配置系统整合多个应用程序和服务的工作负载，包括可能在多个服务器设备或远程托管服务上安装或配置的应用程序或服务。系统收集环境信息，分析工作负载之间的依赖关系，并填充工作负载从公用数据库使用的输入数据。然后，系统执行工作负载，允许在工作负载或工作负载序列内分支。分支的示例可以包括检测错误状况，暂停序列，以及向用户呈现替代修复。

3. 发明申请

US20100058105A1 Environment Wide Configuration System 有权
标题翻译：环境配置系统
公开(公告)号：US20100058105A1
公开(公告)日：2010-03-04
申请号：US12199847
申请日：2008-08-28
申请人： Jeanine E. Spence , Joseph W. Hallock , Eric C. Kool-Brown , Jeremy D. Brown , Christer Garbis , Michael W. Jackson , Edward K. Tremblay , Dmitry Sonkin , Marc Greisen , Kanchuki Sarma , Michael D. Lubrecht , Gary J. Purchase , Kenneth P. Coleman
发明人： Jeanine E. Spence , Joseph W. Hallock , Eric C. Kool-Brown , Jeremy D. Brown , Christer Garbis , Michael W. Jackson , Edward K. Tremblay , Dmitry Sonkin , Marc Greisen , Kanchuki Sarma , Michael D. Lubrecht , Gary J. Purchase , Kenneth P. Coleman
IPC分类号： G06F9/46 , G06F11/07 , G06F17/30
CPC分类号： G06F9/5072 , G06F9/5027 , G06F9/5083 , G06F11/0709 , G06F11/0715 , G06F11/0793 , G06F2209/5017
摘要： An installation and configuration system consolidates workloads of multiple applications and services, including applications or services that may be installed or configured on multiple server devices or remotely hosted services. The system gathers environmental information, analyzes dependencies among the workloads, and populates the input data used by the workloads from a common database. The system then executes the workloads, allowing branching within the workloads or the sequence of workloads. An example of branching may include detecting an error condition, pausing the sequence, and presenting alternative fixes to a user.
摘要翻译：安装和配置系统整合多个应用程序和服务的工作负载，包括可能在多个服务器设备或远程托管服务上安装或配置的应用程序或服务。系统收集环境信息，分析工作负载之间的依赖关系，并填充工作负载从公用数据库使用的输入数据。然后，系统执行工作负载，允许在工作负载或工作负载序列内分支。分支的示例可以包括检测错误状况，暂停序列，以及向用户呈现替代修复。

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