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1. 发明授权

US06760429B1 Web based agent backed system that provides streaming multimedia support 有权
标题翻译：基于Web的代理支持系统，提供流媒体支持
公开(公告)号：US06760429B1
公开(公告)日：2004-07-06
申请号：US09512185
申请日：2000-02-22
申请人： Fung Hung , David W. McKnight
发明人： Fung Hung , David W. McKnight
IPC分类号： G06F1516
CPC分类号： H04M3/5191 , Y10S379/90
摘要： A web based agent backed system provides sales and service and sales support for a company. The system includes a call center computer (112) coupled to the Internet (or another packet switched network) (118) that receives a call request from a customer computer (104), which may have been made using a link contained in a company web page maintained on a web server (108). Upon receiving the call request, the call center computer (112) determines customer information and call information and connects an agent through agent station computer (114) for call servicing. The call center computer (114) completes an IP telephony call made by the customer computer (104) to an agent or assigns an agent to call the customer by placing an IP telephony call to the customer computer (114) or by placing a PSTN call to the customer's phone (106).
摘要翻译：基于网络的代理支持系统为公司提供销售和服务和销售支持。该系统包括耦合到因特网（或另一个分组交换网络）（118）的呼叫中心计算机（112），其接收来自客户计算机（104）的呼叫请求，其可以使用公司网络中包含的链接页面维护在web服务器（108）上。呼叫中心计算机（112）在接收到呼叫请求后，确定客户信息和呼叫信息，并通过代理站计算机（114）连接代理用于呼叫服务。呼叫中心计算机（114）完成客户计算机（104）向代理进行的IP电话呼叫，或通过向客户计算机（114）发送IP电话呼叫或通过拨打PSTN呼叫来分配代理来呼叫客户到客户的电话（106）。

2. 发明授权

US08996619B1 Apparatus, method, and computer program for controlling a target device using instant messages 有权
标题翻译：用于使用即时消息来控制目标设备的装置，方法和计算机程序
公开(公告)号：US08996619B1
公开(公告)日：2015-03-31
申请号：US10814358
申请日：2004-03-31
申请人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
发明人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
IPC分类号： G06F15/16 , G06F21/30
CPC分类号： G06F21/30 , G06F21/305
摘要： An instant message is communicated from a controller device to a target device. The instant message includes a command and one or more optional parameters associated with the command. Upon authentication and validation of the instant message and the command (and any optional parameters), the command is executed. The target device generates a second instant message having at least one of a response, a result, and a status associated with at least one of the authentication, validation, and execution. The second instant message is communicated to the controller device. The controller device authenticates the second instant message and validates at least one of the response, the result, and the status. As a particular example, the controller device represents a communication device such as a mobile telephone or personal digital assistant, and the target device represents a media application server capable of supporting one or more communication sessions such as conference calls.
摘要翻译：即时消息从控制器设备传送到目标设备。即时消息包括命令和与该命令相关联的一个或多个可选参数。在即时消息和命令（和任何可选参数）的认证和验证后，执行该命令。目标设备产生具有与认证，验证和执行中的至少一个相关联的响应，结果和状态中的至少一个的第二即时消息。第二即时消息被传送到控制器设备。控制器设备认证第二即时消息并且验证响应，结果和状态中的至少一个。作为具体示例，控制器设备表示诸如移动电话或个人数字助理的通信设备，并且目标设备表示能够支持诸如电话会议之类的一个或多个通信会话的媒体应用服务器。

3. 发明授权

US07940654B2 Protecting a network from unauthorized access 有权
标题翻译：保护网络免遭未经授权的访问
公开(公告)号：US07940654B2
公开(公告)日：2011-05-10
申请号：US11592775
申请日：2006-11-03
申请人： Sean W. March , Patrick N. Sollee , David W. McKnight
发明人： Sean W. March , Patrick N. Sollee , David W. McKnight
IPC分类号： H04L1/00 , H04J1/16 , G06C15/00 , G06F11/00 , G01R31/08
CPC分类号： H04L63/0227 , H04L29/06027 , H04L29/12009 , H04L29/12377 , H04L29/12433 , H04L29/12462 , H04L61/2517 , H04L61/2539 , H04L61/255 , H04L63/0281 , H04L63/029 , H04L65/1006 , H04L65/1009 , H04L65/1043 , H04L65/608 , H04L65/80
摘要： A method and apparatus of protecting a first network from unauthorized access includes storing profile information for each call session, and determining if an unauthorized access of the first network is occurring based on the profile information. The profile information includes a predetermined threshold indicating a maximum acceptable rate of incoming data units from an external network to the first network. If the incoming data unit rate exceeds the predetermined threshold, then a security action is taken, such as generating an alarm or preventing further transport of data units from the external network to the first network.
摘要翻译：保护第一网络免于未经授权的访问的方法和装置包括存储每个呼叫会话的简档信息，以及基于简档信息来确定是否发生第一网络的未经授权的访问。简档信息包括指示从外部网络到第一网络的输入数据单元的最大可接受速率的预定阈值。如果传入数据单元速率超过预定阈值，则采取安全措施，例如产生警报或防止数据单元从外部网络进一步传输到第一网络。

4. 发明授权

US06963352B2 Apparatus, method, and computer program for supporting video conferencing in a communication system 有权
标题翻译：用于在通信系统中支持视频会议的装置，方法和计算机程序
公开(公告)号：US06963352B2
公开(公告)日：2005-11-08
申请号：US10610509
申请日：2003-06-30
申请人： Stephen R. Whynot , Gregory T. Stovall , David W. McKnight
发明人： Stephen R. Whynot , Gregory T. Stovall , David W. McKnight
IPC分类号： H04N7/14 , H04N7/15
CPC分类号： H04N7/147 , H04N7/148 , H04N7/15
摘要： A call conferencing apparatus, method, and computer program switch the video information presented to one or more participants during a conference call. The apparatus, method, and computer program identify a primary speaker channel during a video conference. Video information from the primary speaker channel is then provided to at least one other channel of the communication session.
摘要翻译：呼叫会议装置，方法和计算机程序在电话会议期间切换呈现给一个或多个参与者的视频信息。该装置，方法和计算机程序在视频会议期间识别主扬声器通道。然后，将来自主扬声器频道的视频信息提供给通信会话的至少一个其它频道。

5. 发明授权

US08645575B1 Apparatus, method, and computer program for performing text-to-speech conversion of instant messages during a conference call 有权
标题翻译：用于在电话会议期间执行即时消息的文本到语音转换的装置，方法和计算机程序
公开(公告)号：US08645575B1
公开(公告)日：2014-02-04
申请号：US10814080
申请日：2004-03-31
申请人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
发明人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
IPC分类号： G06F15/16
CPC分类号： H04M3/567 , H04L12/1827 , H04L51/04
摘要： An instant message associated with a conference call is received. At least some of the contents of the instant message are converted into speech, which may be represented as an audio stream. The speech is then provided to at least one participant associated with the conference call. The speech provided to the at least one participant may further include additional speech in addition to the speech corresponding to the contents of the instant message. The additional speech could, among other things, identify a participant who sent the instant message.
摘要翻译：接收与电话会议相关联的即时消息。即时消息的至少一些内容被转换成语音，其可以表示为音频流。然后将该语音提供给与会议呼叫相关联的至少一个参与者。提供给至少一个参与者的语音还可以包括与对应于即时消息的内容的语音相关的附加语音。除了别的以外，额外的讲话可以标识发送即时消息的参与者。

6. 发明授权

US08397276B2 Protecting a network from unauthorized access 有权
标题翻译：保护网络免遭未经授权的访问
公开(公告)号：US08397276B2
公开(公告)日：2013-03-12
申请号：US12729567
申请日：2010-03-23
申请人： Sean W. March , Patrick N. Sollee , David W. McKnight
发明人： Sean W. March , Patrick N. Sollee , David W. McKnight
IPC分类号： G06F15/16
CPC分类号： H04L63/0227 , H04L29/06027 , H04L29/12009 , H04L29/12377 , H04L29/12433 , H04L29/12462 , H04L61/2517 , H04L61/2539 , H04L61/255 , H04L63/0281 , H04L63/029 , H04L65/1006 , H04L65/1009 , H04L65/1043 , H04L65/608 , H04L65/80
摘要： A system to dynamically protect access to a first network receives a data unit containing a source address indicating a source of the data unit. The source address is matched with information stored in the system, and entry of the data unit to the first network is enabled or denied based on the matching. It is determined whether the data unit contains an identifier of a codec type that matches a stored codec type, and occurrence of an attack of the first network is indicated in response to determining that the identifier is of a codec type that does not match the stored codec type.
摘要翻译：动态地保护对第一网络的访问的系统接收包含指示数据单元的源的源地址的数据单元。源地址与存储在系统中的信息相匹配，并且基于匹配来启用或拒绝数据单元到第一网络的输入。确定数据单元是否包含与存储的编解码器类型匹配的编解码器类型的标识符，并且响应于确定标识符是与存储的编解码器类型不匹配的编解码器类型来指示第一网络的攻击的发生编解码器类型。

7. 发明申请

US20100175110A1 PROTECTING A NETWORK FROM UNAUTHORIZED ACCESS 有权
标题翻译：从未经授权的访问保护网络
公开(公告)号：US20100175110A1
公开(公告)日：2010-07-08
申请号：US12729567
申请日：2010-03-23
申请人： SEAN W. MARCH , Patrick N. Sollee , David W. Mcknight
发明人： SEAN W. MARCH , Patrick N. Sollee , David W. Mcknight
IPC分类号： G06F15/16
CPC分类号： H04L63/0227 , H04L29/06027 , H04L29/12009 , H04L29/12377 , H04L29/12433 , H04L29/12462 , H04L61/2517 , H04L61/2539 , H04L61/255 , H04L63/0281 , H04L63/029 , H04L65/1006 , H04L65/1009 , H04L65/1043 , H04L65/608 , H04L65/80
摘要： A system to dynamically protect access to a first network receives a data unit containing a source address indicating a source of the data unit. The source address is matched with information stored in the system, and entry of the data unit to the first network is enabled or denied based on the matching. It is determined whether the data unit contains an identifier of a codec type that matches a stored codec type, and occurrence of an attack of the first network is indicated in response to determining that the identifier is of a codec type that does not match the stored codec type.
摘要翻译：动态地保护对第一网络的访问的系统接收包含指示数据单元的源的源地址的数据单元。源地址与存储在系统中的信息相匹配，并且基于匹配来启用或拒绝数据单元到第一网络的输入。确定数据单元是否包含与存储的编解码器类型匹配的编解码器类型的标识符，并且响应于确定标识符是与存储的编解码器类型不匹配的编解码器类型来指示第一网络的攻击的发生编解码器类型。

8. 发明授权

US07684317B2 Protecting a network from unauthorized access 有权
标题翻译：保护网络免遭未经授权的访问
公开(公告)号：US07684317B2
公开(公告)日：2010-03-23
申请号：US09881604
申请日：2001-06-14
申请人： Sean W. March , Patrick N. Sollee , David W. McKnight
发明人： Sean W. March , Patrick N. Sollee , David W. McKnight
IPC分类号： H04L12/26 , H04J3/14 , G08C15/00 , G06F11/00 , G01R31/08
CPC分类号： H04L63/0227 , H04L29/06027 , H04L29/12009 , H04L29/12377 , H04L29/12433 , H04L29/12462 , H04L61/2517 , H04L61/2539 , H04L61/255 , H04L63/0281 , H04L63/029 , H04L65/1006 , H04L65/1009 , H04L65/1043 , H04L65/608 , H04L65/80
摘要： A method and apparatus of protecting a first network from unauthorized access includes storing profile information for each call session, and determining if an unauthorized access of the first network is occurring based on the profile information. The profile information includes a predetermined threshold indicating a maximum acceptable rate of incoming data units from an external network to the first network. If the incoming data unit rate exceeds the predetermined threshold, then a security action is taken, such as generating an alarm or preventing further transport of data units from the external network to the first network.
摘要翻译：保护第一网络免于未经授权的访问的方法和装置包括存储每个呼叫会话的简档信息，以及基于简档信息来确定是否发生第一网络的未经授权的访问。简档信息包括指示从外部网络到第一网络的输入数据单元的最大可接受速率的预定阈值。如果传入数据单元速率超过预定阈值，则采取安全措施，例如产生警报或防止数据单元从外部网络进一步传输到第一网络。

9. 发明授权

US6088328A System and method for restoring failed communication services 有权
标题翻译：用于恢复通信服务失败的系统和方法
公开(公告)号：US6088328A
公开(公告)日：2000-07-11
申请号：US222029
申请日：1998-12-29
申请人： David W. McKnight
发明人： David W. McKnight
IPC分类号： H04L29/14 , H04Q3/00 , H04Q11/00
CPC分类号： H04Q3/0079 , H04L69/40
摘要： A system and method for restoring telephone and data communication services provided by a primary computing resource when such primary computing resource fails, by providing a backup computing resource and restoration software having means which uses a heartbeat and challenge protocol to detect such a failure and to restore such services.
摘要翻译：一种系统和方法，用于当这种主计算资源出现故障时恢复由主计算资源提供的电话和数据通信服务，通过提供具有使用心跳和质询协议来检测这种故障并恢复的装置的备份计算资源和恢复软件这样的服务。

10. 发明授权

US07218338B2 Apparatus, method, and computer program for providing pass codes related to conference calls 有权
标题翻译：用于提供与电话会议相关的通行码的设备，方法和计算机程序
公开(公告)号：US07218338B2
公开(公告)日：2007-05-15
申请号：US10675096
申请日：2003-09-30
申请人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
发明人： David W. McKnight , F. Randall Murray, II , Stephen R. Whynot
IPC分类号： H04N7/14
CPC分类号： H04M3/56 , H04M3/382
摘要： A call conferencing apparatus, method, and computer program allow a chairperson or other participant to enter a pass code for a conference call dynamically. Other participants are then prompted for the pass code. Participants who enter the correct pass code are allowed to join a conference bridge, while participants who enter an incorrect pass code are not.
摘要翻译：呼叫会议装置，方法和计算机程序允许主席或其他参与者动态地输入电话会议的密码。然后提示其他参与者的密码。输入正确密码的参与者可以加入会议桥，而输入不正确密码的参与者则不能。

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