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1. 发明授权

US08533339B2 Discovering security devices located on a call path and extending bindings at those discovered security devices 有权
公开(公告)号：US08533339B2
公开(公告)日：2013-09-10
申请号：US11549452
申请日：2006-10-13
申请人： Daniel G. Wing , Cullen Jennings , Jonathan D. Rosenberg
发明人： Daniel G. Wing , Cullen Jennings , Jonathan D. Rosenberg
IPC分类号： G06F15/16 , G06F15/173 , H04L12/28
CPC分类号： H04L29/12066 , H04L29/12386 , H04L29/12528 , H04L61/2521 , H04L61/2575
摘要： In one embodiment, an endpoint elicits a pattern of STUN responses to identify security devices located on a call path. The endpoint then uses address information from the identified security devices to establish an efficient media flow with a remote endpoint. The endpoint can optimize the number of network devices and network paths that process the endpoint's keepalive message. Additionally, the endpoint may request custom inactivity timeouts with each of the identified security devices for reducing bandwidth consumed by keepalive traffic.

2. 发明授权

US07724887B2 User interface for call history 有权
标题翻译：通话记录的用户界面
公开(公告)号：US07724887B2
公开(公告)日：2010-05-25
申请号：US11186580
申请日：2005-07-21
申请人： Cullen Jennings , Louis Pratt , Denise Caballero-Mccann
发明人： Cullen Jennings , Louis Pratt , Denise Caballero-Mccann
IPC分类号： H04M3/42
CPC分类号： H04L29/06027 , H04L29/12122 , H04L61/1547 , H04L65/1006
摘要： Techniques for using call history for voice data over a packet-switched network includes receiving call history data that indicates a redirected network identity that served as a target of a particular voice data session from a particular calling party. The redirected network identity is different from both a caller network identity that identifies the particular calling party, and a current target network identity that identifies a current target party of the particular voice data session. A call history display composition is formed that indicates at least that the redirected network identity exists. The call history display composition is presented for viewing by at least one of the particular calling party and the current target party. These technique allow a party to redirected communications to easily call or save the network address of a former target of the call.
摘要翻译：用于在分组交换网络上使用语音数据的呼叫历史的技术包括：接收来自特定主叫方的指示被重定向的网络身份作为特定语音数据会话的目标的呼叫历史数据。重定向的网络身份与识别特定主叫方的呼叫者网络身份以及标识特定语音数据会话的当前目标方的当前目标网络身份不同。形成了至少指示重定向网络身份存在的呼叫历史显示组合。提供呼叫历史显示组合以供特定呼叫方和当前目标方中的至少一个观看。这些技术允许一方重定向通信以容易地呼叫或保存呼叫的以前目标的网络地址。

3. 发明授权

US07680060B2 Transferring state information in a network 有权
标题翻译：在网络中传送状态信息
公开(公告)号：US07680060B2
公开(公告)日：2010-03-16
申请号：US11076462
申请日：2005-03-08
申请人： Cullen Jennings
发明人： Cullen Jennings
IPC分类号： H04L12/26
CPC分类号： H04L43/0817 , H04L65/1006
摘要： A system for storing information in a network. The system includes one or more network elements and a message adapted for transfer between the one or more network elements. A mechanism selectively augments the message with information pertaining to a state associated with the one or more network elements. In one embodiment, the system includes space within the message for accommodating one or more state vias containing the state information. One or more computers associated with the one or more network elements are adapted to update the message with state information pertaining to each of the one or more network elements that receives the message via the network.
摘要翻译：一种用于在网络中存储信息的系统。该系统包括一个或多个网络元件和适于在一个或多个网络元件之间传送的消息。一种机制选择性地增加具有与一个或多个网络元件相关联的状态的信息的消息。在一个实施例中，系统包括消息内的空间，用于容纳包含状态信息的一个或多个状态通孔。与一个或多个网络元件相关联的一个或多个计算机适于利用与经由网络接收消息的一个或多个网络元素中的每一个相关联的状态信息来更新该消息。

4. 发明授权

US07523859B2 System and method for securing transactions in a contact center environment 有权
标题翻译：用于在联络中心环境中保护交易的系统和方法
公开(公告)号：US07523859B2
公开(公告)日：2009-04-28
申请号：US11860705
申请日：2007-09-25
申请人： Labhesh Patel , Shmuel Shaffer , Cullen Jennings , Shantanu Sarkar
发明人： Labhesh Patel , Shmuel Shaffer , Cullen Jennings , Shantanu Sarkar
IPC分类号： G06K5/00
CPC分类号： G06Q20/403 , G06Q20/10 , G06Q20/12 , G06Q20/382
摘要： A system and method for protecting confidential user information employed in an electronic transaction. The system and method provide for associating an expiration time/time period, use or other use-limiting authorization indicator with a credit card or other user information to be transferred to a user information recipient, in conjunction with a product/service payment or other business transaction with a hosted contact center. Embodiments of the invention further provide for forming a limited-use indicator, such as a use-limiting token, by associating a transaction agent indicator and a use-limiting indicator with the user information, and for verifying a limited use indicator received from a contact center agent and determining according to such indicator, in addition to any ordinary verification that might also be conducted, whether the use limitation has been met and whether the transaction should be authorized in accordance with the use limitation.
摘要翻译：一种用于保护在电子交易中使用的机密用户信息的系统和方法。该系统和方法提供将到期时间/时间段，使用或其他使用限制授权指示符与信用卡或其他用户信息相关联以将其传送到用户信息接收者，结合产品/服务支付或其他业务与托管联络中心进行交易。本发明的实施例还提供了通过将交易代理指示符和使用限制指示符与用户信息相关联来形成有限使用指示符，例如使用限制令牌，并且用于验证从联系人接收到的有限使用指示符中心代理人和根据此类指标确定，除了可能进行的任何普通验证外，是否符合使用限制以及是否按照使用限制授权交易。

5. 发明申请

US20080148378A1 DISCOVERING SECURITY DEVICES LOCATED ON A CALL PATH AND EXTENDING BINDINGS AT THOSE DISCOVERED SECURITY DEVICES 有权
标题翻译：发现位于呼号路上的安全设备
公开(公告)号：US20080148378A1
公开(公告)日：2008-06-19
申请号：US11549452
申请日：2006-10-13
申请人： Daniel G. Wing , Cullen Jennings , Jonathan D. Rosenberg
发明人： Daniel G. Wing , Cullen Jennings , Jonathan D. Rosenberg
IPC分类号： G06F9/00
CPC分类号： H04L29/12066 , H04L29/12386 , H04L29/12528 , H04L61/2521 , H04L61/2575
摘要： In one embodiment, an endpoint elicits a pattern of STUN responses to identify security devices located on a call path. The endpoint then uses address information from the identified security devices to establish an efficient media flow with a remote endpoint. The endpoint can optimize the number of network devices and network paths that process the endpoint's keepalive message. Additionally, the endpoint may request custom inactivity timeouts with each of the identified security devices for reducing bandwidth consumed by keepalive traffic.
摘要翻译：在一个实施例中，端点引出STUN响应的模式以识别位于呼叫路径上的安全设备。然后，端点使用来自所识别的安全设备的地址信息来建立与远程端点的有效媒体流。端点可以优化处理端点的keepalive消息的网络设备和网络路径的数量。此外，端点可以请求自定义的不活动超时与每个已标识的安全设备，以减少由keepalive流量消耗的带宽。

6. 发明申请

US20060259958A1 Method and system using presence information to manage network access 有权
标题翻译：使用存在信息来管理网络访问的方法和系统
公开(公告)号：US20060259958A1
公开(公告)日：2006-11-16
申请号：US11129949
申请日：2005-05-16
申请人： Cullen Jennings , Cary FitzGerald
发明人： Cullen Jennings , Cary FitzGerald
IPC分类号： H04L9/32
CPC分类号： H04L63/029 , H04L63/0272
摘要： In accordance with a particular embodiment of the present invention, a method using presence information to manage network access includes maintaining presence information for an end user. When a remote access request is received from the end user at a remote endpoint, the presence information for the end user is updated to identify the presence of the end user at one or more network endpoints associated with a private network. An access point to the private network is then automatically configured to allow any communications addressed to an IP address associated with the one or more network endpoints to pass through the access point.
摘要翻译：根据本发明的特定实施例，使用存在信息来管理网络访问的方法包括维护最终用户的存在信息。当从远程端点的最终用户接收远程访问请求时，更新最终用户的存在信息以识别在与专用网络相关联的一个或多个网络端点处的最终用户的存在。然后，专用网络的接入点被自动配置为允许寻址到与一个或多个网络端点相关联的IP地址的任何通信通过接入点。

7. 发明申请

US20060239248A1 System and method for displaying sticky notes on phone 有权
标题翻译：在手机上显示粘滞便笺的系统和方法
公开(公告)号：US20060239248A1
公开(公告)日：2006-10-26
申请号：US11114445
申请日：2005-04-26
申请人： Doug Hawk , Cullen Jennings , Richard Tywoniak
发明人： Doug Hawk , Cullen Jennings , Richard Tywoniak
IPC分类号： H04L12/66
CPC分类号： H04M1/72522 , G06F3/0483 , H04L67/36
摘要： A system and method for displaying sticky notes on a phone are provided. The system for displaying sticky notes on a phone includes a processing system and a controller. The processing system includes a processor that is coupled to a display icon and user input device, to enter and display the sticky notes on the phone. The controller classifies the entered sticky notes on the basis of the action to be performed on them. These sticky notes may be classified, based on user identification associated with a multi-user phone.
摘要翻译：提供了一种用于在电话上显示粘滞便笺的系统和方法。用于在电话上显示粘滞便笺的系统包括处理系统和控制器。处理系统包括耦合到显示器图标和用户输入设备的处理器，以在电话上输入和显示粘滞便笺。控制器根据要执行的操作对输入的粘滞便笺进行分类。可以基于与多用户电话相关联的用户识别来分类这些粘滞便笺。

8. 发明申请

US20060160522A1 Method and system for managing communication in emergency communication system 有权
标题翻译：应急通信系统通信管理方法及系统
公开(公告)号：US20060160522A1
公开(公告)日：2006-07-20
申请号：US11039569
申请日：2005-01-20
申请人： Cullen Jennings
发明人： Cullen Jennings
IPC分类号： H04Q7/20 , H04M11/00 , H04M11/04
CPC分类号： H04M3/5116 , H04M2242/04 , H04W4/12 , H04W4/90 , H04W72/10 , H04W76/50
摘要： A method and system for managing communication in an emergency communication network is described. The emergency communication network receives a plurality of radio messages from a plurality of channels. The incoming radio messages sometimes overlap in time. Incoming radio messages can be prioritized and played back on the basis of the priority and the time of receipt. In case of overlap of the incoming radio messages in time, the radio message with the highest priority is played first, while the remaining radio messages are stored in a queue. The queue is formed again on the basis of priority. The stored radio messages are played subsequent to the completion of the radio message with the higher priority.
摘要翻译：描述了用于管理紧急通信网络中的通信的方法和系统。紧急通信网络从多个信道接收多个无线电消息。传入的无线电消息有时在时间上重叠。可以根据优先级和接收时间优先考虑接收的无线电消息并进行播放。在进入无线电消息的时间重叠的情况下，首先播放具有最高优先级的无线电消息，而剩余的无线电消息被存储在队列中。队列根据优先级再次形成。存储的无线电消息在完成具有较高优先级的无线电消息之后被播放。

9. 发明申请

US20060159065A1 System and method for routing information packets 有权
标题翻译：用于路由信息包的系统和方法
公开(公告)号：US20060159065A1
公开(公告)日：2006-07-20
申请号：US11038737
申请日：2005-01-18
申请人： Cullen Jennings
发明人： Cullen Jennings
IPC分类号： H04L12/66
CPC分类号： H04L61/00 , H04L29/12009 , H04L41/0806 , H04L41/0896
摘要： A system and method allowing control of VoIP communications by configuring a Network Address Translator (NAT) is provided. In a first NAT configuration, such a port-restricted NAT, peer-to-peer Voice over Internet Protocol (VoIP) communications are permitted between a VoIP originator and a receiver. In a second NAT configuration, such as a symmetrical NAT, peer-to-peer communications are not possible without further cooperation of the NAT. In this manner, an entity that has control of the NAT, such as an ISP, is able to have a degree of control over traffic using network resources such as bandwidth.
摘要翻译：提供了通过配置网络地址转换器（NAT）来控制VoIP通信的系统和方法。在第一NAT配置中，在VoIP发起者和接收者之间允许这种端口限制的NAT，对等的因特网协议语音（VoIP）通信。在第二NAT配置中，例如对称NAT，如果没有NAT的进一步协作，则不可能进行对等通信。以这种方式，具有诸如ISP的NAT的控制的实体能够使用诸如带宽的网络资源对流量进行一定程度的控制。

10. 发明申请

US20060146735A1 Method and system for providing a conference service using speaker selection 有权
标题翻译：使用说话者选择提供会议服务的方法和系统
公开(公告)号：US20060146735A1
公开(公告)日：2006-07-06
申请号：US11030832
申请日：2005-01-06
申请人： Shmuel Shaffer , Cullen Jennings , Labhesh Patel
发明人： Shmuel Shaffer , Cullen Jennings , Labhesh Patel
IPC分类号： H04Q11/00
CPC分类号： H04Q11/04 , H04Q2213/13093 , H04Q2213/13096 , H04Q2213/13098 , H04Q2213/1324 , H04Q2213/13292 , H04Q2213/13389
摘要： A method for providing a conference service using speaker selection includes hosting a conference between a plurality of endpoints and receiving from the plurality of endpoints a plurality of media streams. The plurality of media streams each include a power indicator. The method includes normalizing the power indicators to determine a normalized power indicator for each of the plurality of media streams and selecting, based on the normalized power indicators of the plurality of media streams, a first number of the plurality of media streams for processing into a conference stream. The method also includes processing the selected first number of the plurality of media streams into the conference stream and communicating the conference stream to at least some of the plurality of endpoints.
摘要翻译：使用说话者选择来提供会议服务的方法包括在多个端点之间主办会议，并从多个端点接收多个媒体流。多个媒体流各自包括电源指示符。该方法包括对功率指示器进行归一化以确定多个媒体流中的每一个的归一化功率指示符，并且基于多个媒体流的归一化功率指示符，选择用于处理为多个媒体流的多个媒体流的第一数量会议流。该方法还包括将所选择的多个媒体流的所选择的第一个数量处理成会议流，并将会议流传送到多个端点中的至少一些。

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