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    • 61. 发明申请
    • Tailoring communication from interactive speech enabled and multimodal services
    • 从互动语音启用和多模式服务调整沟通
    • US20060122840A1
    • 2006-06-08
    • US11005824
    • 2004-12-07
    • David AndersonSenis BusayapongchaiBarrett Kreiner
    • David AndersonSenis BusayapongchaiBarrett Kreiner
    • G10L21/00
    • G10L13/033G10L15/22G10L17/26
    • Methods, computer program products, and systems that tailor communication of an interactive speech and multimodal services system are provided. An automated application provides intelligence that customizes speech and/or multimodal services for a user. A method involves utilizing designated communication characteristics to interact with a user of the interactive speech and/or multimodal services system. The interaction may take place via a synthesis device and/or a visual interface. Designated communication characteristics may include a tempo, a dialect, an animation, content and an accent of prompts, filler, and/or information provided by the speech and multimodal system. The method further involves monitoring communication characteristics of the user, altering the designated communication characteristics to match and/or accommodate the communication characteristics of the user, and providing information to the user utilizing the altered characteristics of the communication.
    • 提供了定制交互式语音和多模式服务系统的通信的方法,计算机程序产品和系统。 自动应用提供为用户定制语音和/或多模式服务的智能。 一种方法涉及利用指定的通信特征来与交互式语音和/或多模式服务系统的用户交互。 交互可以通过合成装置和/或视觉界面进行。 指定的通信特征可以包括速度,方言,动画,内容以及语音和多模式系统提供的提示,填充和/或信息的重音。 该方法还包括监视用户的通信特性,改变指定的通信特征以匹配和/或适应用户的通信特性,以及利用通信的改变的特征向用户提供信息。