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51. 发明授权

US07373159B2 Apparatus and method for mediating between callers and receivers using mobile phones 失效
标题翻译：使用移动电话在呼叫者和接收者之间进行中介的装置和方法
公开(公告)号：US07373159B2
公开(公告)日：2008-05-13
申请号：US11193827
申请日：2005-07-28
申请人： Takeshi Natsuno
发明人： Takeshi Natsuno
IPC分类号： H04Q7/20
CPC分类号： H04M7/0036 , G06Q30/02 , G06Q30/04 , H04L67/04 , H04M7/003 , H04M2203/6009
摘要： A mediation center apparatus 1 receives registration as answerers from mobile phones 9 owned by answerers. The mediation center apparatus 1 provides, responding to requests from a mobile phone 10 owned by a questioner, candidate list information of suitable answerers among answerers who are registered in the mediation center apparatus 1, for the mobile phone 10. When the mediation center apparatus 1 receives, from the mobile phone 10, information which instruct a selection of answerers, the mediation center apparatus 1 establishes a circuit connection between the mobile phones 9 owned by the selected answerer and the mobile phone 10 owned by the questioner. A mediation consultancy service is provided by the answerer to the questioner by use of the circuit connection.
摘要翻译：调解中心设备1从由回答者拥有的移动电话9接收作为回答者的注册。调解中心装置1响应来自移动电话10的询问者的请求，在针对移动电话10的中间设备1中登记的应答者中的适当应答者的候选列表信息。当中介中心装置1从移动电话10接收到指示应答者的选择的信息时，中介中心装置1建立由所选择的答复者所拥有的移动电话9与提问者拥有的移动电话10之间的电路连接。回答者通过使用电路连接向询问者提供调解咨询服务。

52. 发明申请

US20080037756A1 Enhanced directory assistance system with voice over IP call handling 失效
标题翻译：增强的目录辅助系统，具有IP语音呼叫处理功能
公开(公告)号：US20080037756A1
公开(公告)日：2008-02-14
申请号：US11804887
申请日：2007-05-21
申请人： Christine Baumeister , Marc Thornton
发明人： Christine Baumeister , Marc Thornton
IPC分类号： H04M3/42
CPC分类号： H04M3/4931 , H04L65/4007 , H04M7/0036 , H04M7/006
摘要： A method for operating a directory assistance system responsive to Voice over IP device requests including receiving a first directory assistance request from at least one Voice over IP device and identifying the requested information on a database. The requested information is formatted in the database in accordance with a format required by the Voice over IP device and is then a notification message is transmitted to indicating its availability. A second request is received from the Voice over IP device for retrieval of the formatted requested information, which is in turn transmitted to the Voice over IP device via the web server.
摘要翻译：一种用于响应于IP语音设备请求来操作目录辅助系统的方法，包括从至少一个IP语音设备接收第一目录帮助请求，并且识别数据库上所请求的信息。所请求的信息在数据库中根据IP语音设备所要求的格式进行格式化，然后发送通知消息以指示其可用性。从IP语音设备接收到第二个请求，用于检索格式化的请求信息，该请求信息又通过Web服务器发送到IP语音设备。

53. 发明申请

US20070286360A1 System and Method for Providing Screen-Context Assisted Information Retrieval 审中-公开
标题翻译：提供屏幕上下文辅助信息检索的系统和方法
公开(公告)号：US20070286360A1
公开(公告)日：2007-12-13
申请号：US11687802
申请日：2007-03-19
申请人： Frank Chu , Corey Gates , Virgil Dobjanschi , Chris DeCenzo
发明人： Frank Chu , Corey Gates , Virgil Dobjanschi , Chris DeCenzo
IPC分类号： H04M1/64
CPC分类号： H04M3/4938 , H04M7/0036 , H04M2203/251
摘要： A system and method for context-assisted information retrieval include a communication device, such as a wireless personal communication device, for transmitting screen-context information and voice data associated with a user request to a voice information retrieval server. The voice information retrieval server utilizes the screen-context information to define a grammar set to be used for speech recognition processing of the voice frames; processes the voice frames using the grammar set to identify response information requested by the user; and convert the response information into response voice data and response control data. The server transmits the response voice data and the response control data to the communication device, which generates an audible output using the response voice data and also generates display data using the response control data for display on the communication device.
摘要翻译：用于上下文辅助信息检索的系统和方法包括用于将与用户请求相关联的屏幕上下文信息和语音数据发送到语音信息检索服务器的诸如无线个人通信设备的通信设备。语音信息检索服务器利用屏幕上下文信息来定义用于语音帧的语音识别处理的语法集合; 使用语法集处理语音帧以识别用户请求的响应信息; 并将响应信息转换成响应语音数据和响应控制数据。服务器将响应语音数据和响应控制数据发送到通信设备，该通信设备使用响应语音数据生成可听输出，并且还使用响应控制数据生成显示数据以在通信设备上显示。

54. 发明申请

US20070263829A1 CALL HOLD SIGNALING 有权
标题翻译：呼叫保持信号
公开(公告)号：US20070263829A1
公开(公告)日：2007-11-15
申请号：US11781643
申请日：2007-07-23
申请人： Frederick Burg , Mark Foladare , Tung-Hai Hsiao
发明人： Frederick Burg , Mark Foladare , Tung-Hai Hsiao
IPC分类号： H04M3/42
CPC分类号： H04M7/0036 , H04M3/428 , H04M3/4285 , H04M3/4878 , H04M3/493 , H04M3/523 , H04M7/006 , H04M7/1255 , H04M2201/38 , H04M2203/2011 , Y10S379/90
摘要： One or more elements in a telecommunications network (10, 10′ and 10″) receive a call hold-initiating message when a first party places a second party to the call on hold, and in doing so, triggers a call hold event in the network. In response to the call hold-initiating message, the network element may take one or more actions, including releasing one or more network resources and/or providing a service to the second party during the period the call remains on hold. Upon resumption of the call, the network will re-acquire the resources that had been previously released.
摘要翻译：当电话网络（10,10'和10“）中的一个或多个元件在第一方将第二方放置在保持呼叫时接收到呼叫保持发起消息，并且在这样做时，触发呼叫保持事件网络。响应于呼叫保持发起消息，网络元件可以采取一个或多个动作，包括释放一个或多个网络资源和/或在呼叫保持期间向第二方提供服务。呼叫恢复后，网络将重新获得先前发布的资源。

55. 发明授权

US07248683B2 Call hold signaling 失效
标题翻译：呼叫保持信令
公开(公告)号：US07248683B2
公开(公告)日：2007-07-24
申请号：US11184126
申请日：2005-07-19
申请人： Frederick Murray Burg , Mark Jeffrey Foladare , Tung-Hai Hsiao
发明人： Frederick Murray Burg , Mark Jeffrey Foladare , Tung-Hai Hsiao
IPC分类号： H04M3/428 , H04L12/66
CPC分类号： H04M7/0036 , H04M3/428 , H04M3/4285 , H04M3/4878 , H04M3/493 , H04M3/523 , H04M7/006 , H04M7/1255 , H04M2201/38 , H04M2203/2011 , Y10S379/90
摘要： One or more elements in a telecommunications network (10, 10′ and 10″) receive a call hold-initiating message when a first party places a second party to the call on hold, and in doing so, triggers a call hold event in the network. In response to the call hold-initiating message, the network element may take one or more actions, including releasing one or more network resources and/or providing a service to the second party during the period the call remains on hold. Upon resumption of the call, the network will re-acquire the resources that had been previously released.
摘要翻译：当电话网络（10,10'和10“）中的一个或多个元件在第一方将第二方放置在保持呼叫时接收到呼叫保持发起消息，并且在这样做时，触发呼叫保持事件网络。响应于呼叫保持发起消息，网络元件可以采取一个或多个动作，包括释放一个或多个网络资源和/或在呼叫保持期间向第二方提供服务。呼叫恢复后，网络将重新获取先前发布的资源。

56. 发明申请

US20070155394A1 System and method for facilitating the transfer of information relating to quality of an organization 有权
标题翻译：促进与组织质量有关的信息传递的系统和方法
公开(公告)号：US20070155394A1
公开(公告)日：2007-07-05
申请号：US11323338
申请日：2005-12-30
申请人： Stan Hawkins
发明人： Stan Hawkins
IPC分类号： H04B17/00 , H04Q7/20
CPC分类号： H04L41/50 , H04M3/4228 , H04M7/0036 , H04M2201/38 , H04M2203/553 , H04W24/00
摘要： A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
摘要翻译：系统和方法将与组织的质量或标准有关的信息从服务器到无线手持计算设备以及从无线手持计算设备实时或接近实时传输到服务器。一旦组织的每个成员可以在更新任何政策和程序后立即拥有相同的政策和程序。本发明的系统可以允许组织还测量合规性并遵守分布式政策和程序。使用手持计算设备，组织的每个成员都可以完成与分布式策略和过程密切相关的测试。这些测试的结果可以从手持计算设备实时或接近实时传输到中央计算机服务器，以便组织可以跟踪其所有成员相对于策略和过程以及相互之间的当前性能。

57. 发明申请

US20070110036A1 System and method for establishing long distance call connections using a desktop application 审中-公开
标题翻译：使用桌面应用程序建立长途呼叫连接的系统和方法
公开(公告)号：US20070110036A1
公开(公告)日：2007-05-17
申请号：US11540667
申请日：2006-10-02
申请人： Alexander Lang
发明人： Alexander Lang
IPC分类号： H04L12/66 , H04L12/56
CPC分类号： H04M7/003 , H04M7/0036
摘要： A system and method for establishing a long distance call connection between call stations over the PSTN initiates a call connection request from a desktop application to operate locally on a user workstation. The desktop application communicates call connection information to a long distance service provider server without requiring a web browser when a request is initiated by a user. Call connection information is processed by the long distance service provider server and an information packet is sent to a call controller, to effect a call connection over the PSTN via a TDM toll switch. A communication connection with the long distance service provider server is automatically established by the desktop application when request is initiated, and a subsequently released when the call connection request is received and processed by the long distance service provider.
摘要翻译：用于通过PSTN建立呼叫站之间的长途呼叫连接的系统和方法启动来自桌面应用的呼叫连接请求以在用户工作站上本地操作。当请求由用户发起时，桌面应用将呼叫连接信息传送到长途服务提供商服务器，而不需要web浏览器。呼叫连接信息由长途服务提供商服务器处理，并且信息分组被发送到呼叫控制器，以通过TDM长途交换机在PSTN上实现呼叫连接。当启动请求时，桌面应用程序自动建立与长途服务提供商服务器的通信连接，并且随后在远程服务提供商接收和处理呼叫连接请求时释放。

58. 发明申请

US20070071193A1 Communication device and network communication system 有权
标题翻译：通信设备和网络通信系统
公开(公告)号：US20070071193A1
公开(公告)日：2007-03-29
申请号：US11472444
申请日：2006-06-22
申请人： Kazuma Aoki , Kiyotaka Ohara , Makoto Matsuda
发明人： Kazuma Aoki , Kiyotaka Ohara , Makoto Matsuda
IPC分类号： H04M11/00
CPC分类号： H04M7/0036 , H04M1/2478
摘要： There is provided a communication device which has a first communication system that communicates with an external telephone device and a second communication system that communicates with an external computer. The communication device comprises a call unit and a data acquisition unit. The call unit makes a call to a telephone device designated by a user using the first communication system. If a destination of the call unit is decided by the user's designation, a data acquisition unit obtains data corresponding to the destination telephone device using the second communication system. By only making a call operation, the user can obtain the data corresponding to the destination telephone device from the communication device through the computer network which is a different kind of network from the telephone line network. That is, the communication device can reduce user's operations to access related devices over various kinds of networks.
摘要翻译：提供了一种通信设备，其具有与外部电话设备进行通信的第一通信系统和与外部计算机通信的第二通信系统。通信设备包括呼叫单元和数据获取单元。呼叫单元使用第一通信系统对由用户指定的电话设备进行呼叫。如果呼叫单元的目的地由用户指定决定，则数据获取单元使用第二通信系统获得与目的地电话设备相对应的数据。通过仅进行呼叫操作，用户可以通过作为与电话线网络不同种类的网络的计算机网络从通信设备获得与目的地电话设备相对应的数据。也就是说，通信设备可以减少用户通过各种网络访问相关设备的操作。

59. 发明授权

US07120238B1 Sensor-controlled telephone system 有权
标题翻译：传感器控制电话系统
公开(公告)号：US07120238B1
公开(公告)日：2006-10-10
申请号：US10041755
申请日：2002-01-07
申请人： Philip Bednarz , John L. Barrett
发明人： Philip Bednarz , John L. Barrett
IPC分类号： H04M3/42
CPC分类号： H04M3/42263 , H04M3/42357 , H04M3/42374 , H04M7/0036
摘要： A telephony system and method are adapted for selecting an operating mode of a telephony system responsive to sensor inputs. A presence detector, communicatively coupled to the telephony system, detects people within a predetermined area associated with the telephony system. A detection signal is communicated to the telephony system responsive to a detection. The telephony system is operated in a first operating mode absent the detection signal, and in a second operating mode responsive to the detection signal. A system status display indicates a first data set in the first operating mode, and a second data set in the second operating mode, the second data set being different from the first data set. In a more particular implementation, a central station displays status information for remote telephone devices reflective of a user's presence. In another particular implementation, telephony system call routing is modified responsive to detected user presence and/or identity.
摘要翻译：电话系统和方法适于响应于传感器输入来选择电话系统的操作模式。通信地耦合到电话系统的存在检测器检测与电话系统相关联的预定区域内的人员。响应于检测将检测信号传送到电话系统。电话系统在没有检测信号的情况下以第一操作模式操作，并且响应于检测信号在第二操作模式中操作。系统状态显示指示第一操作模式中的第一数据集和第二操作模式中的第二数据集，第二数据集不同于第一数据集。在更具体的实现中，中心站显示反映用户存在的远程电话设备的状态信息。在另一特定实现中，响应于检测到的用户存在和/或身份来修改电话系统呼叫路由。

60. 发明申请

US20060203978A1 Coordination of content streams in interactive voice response systems 有权
标题翻译：互动语音应答系统中内容流的协调
公开(公告)号：US20060203978A1
公开(公告)日：2006-09-14
申请号：US11235890
申请日：2005-09-27
申请人： George Erhart , Valentine Matula , David Skiba
发明人： George Erhart , Valentine Matula , David Skiba
IPC分类号： H04M11/00
CPC分类号： H04M3/4938 , H04M7/0036 , H04M7/0039
摘要： A method and apparatus are disclosed that enable an interactive voice response (IVR) system to deliver content streams of various media types (e.g., video, audio, etc.) to telecommunications terminals. The illustrative embodiment provides extensions to the Voice extensible Markup Language (VXML) standard that enable an IVR system script to specify the playback order, timing, and coordination of multiple content streams (e.g., whether an audio stream and a video stream should be played back concurrently or serially; whether a particular content stream should finish before playback of another content stream commences; whether a content stream that is currently playing should be stopped and supplanted with another content stream, etc.).
摘要翻译：公开了一种方法和装置，其使得交互式语音响应（IVR）系统能够将各种媒体类型（例如，视频，音频等）的内容流传送到电信终端。说明性实施例提供了语音可扩展标记语言（VXML）标准的扩展，其使IVR系统脚本能够指定多个内容流的回放顺序，定时和协调（例如，是否应该播放音频流和视频流是否同时或连续地播放特定的内容流是否应该在播放另一个内容流之前完成;当前正在播放的内容流是否应该停止并替换为另一个内容流等等）。

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