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    • 41. 发明授权
    • Selective contact between customers and customer service agents
    • 客户和客户服务代理商之间的选择性联系
    • US08340275B1
    • 2012-12-25
    • US12975264
    • 2010-12-21
    • Eric Jason BrandwineAndrew J. Doane
    • Eric Jason BrandwineAndrew J. Doane
    • H04M3/00
    • H04M3/523H04M3/5238H04M2203/408
    • A network-based service may generate notifications regarding items of interest to a user. A contact selection service may receive the notifications and generate a user interface for transmission of the notification to the user. The generated user interface may include a unique identifier and may further enable the user to submit user contact information to request contact with a service agent. The contact selection service may further pre-authorize contacts between users and customer service agents CSA. The unique identifier, and optionally the submitted user contact information, may be employed by the contact selection service to selectively determine which customer contact requests received by the contact selection service are pre-authorized for contact with a CSA and enables such contacts between customers and CSAs to proceed.
    • 基于网络的服务可以产生关于用户感兴趣的项目的通知。 联系人选择服务可以接收通知并生成用于向用户发送通知的用户界面。 生成的用户界面可以包括唯一的标识符,并且还可以使用户能够提交用户联系信息以请求与服务代理的联系。 联系人选择服务可以进一步预先授权用户和客户服务代理CSA之间的联系。 唯一标识符和可选地提交的用户联系信息可以由联系人选择服务使用以选择性地确定由联系人选择服务接收的哪些客户联系人请求被预先授权以与CSA联系,并且实现客户和CSA之间的这种联系 继续。
    • 42. 发明授权
    • Using virtual networking devices to connect managed computer networks
    • 使用虚拟网络设备连接被管理的计算机网络
    • US08312129B1
    • 2012-11-13
    • US13194840
    • 2011-07-29
    • Kevin Christopher MillerEric Jason BrandwineAndrew J. Doane
    • Kevin Christopher MillerEric Jason BrandwineAndrew J. Doane
    • G06F15/16
    • H04L49/252H04L29/06H04L29/08072H04L41/0803H04L41/12H04L45/02H04L49/15H04L49/70H04L65/1069
    • Techniques are described for providing managed virtual computer networks whose configured logical network topology may have one or more virtual networking devices, such as by a network-accessible configurable network service, with corresponding networking functionality provided for communications between multiple computing nodes of a virtual computer network by emulating functionality that would be provided by the networking devices if they were physically present. The networking functionality provided for a managed computer network may include supporting a connection between that managed computer network and other managed computer networks, such as via a provided virtual peering router to which each of the managed computer networks may connect, with the functionality of the virtual peering router being emulated by modules of the configurable network service without physically providing the virtual peering router, including to manage data communications between computing nodes of the inter-connected managed computer networks in accordance with client-specified configuration information.
    • 描述了用于提供被管理的虚拟计算机网络的技术,其被配置的逻辑网络拓扑可以具有一个或多个虚拟网络设备,诸如通过网络可访问的可配置网络服务,具有为虚拟计算机网络的多个计算节点之间的通信提供的相应的网络功能 通过模拟由网络设备提供的功能,如果它们是物理存在的。 为受管理的计算机网络提供的联网功能可以包括支持该被管理的计算机网络与其他被管理的计算机网络之间的连接,例如经由所提供的虚拟对等路由器,每个被管理的计算机网络可以连接到该虚拟对等路由器与虚拟的 对等路由器被可配置网络服务的模块仿真,而不物理地提供虚拟对等路由器,包括根据客户端指定的配置信息来管理连接在一起的被管理计算机网络的计算节点之间的数据通信。
    • 43. 发明授权
    • Establishing secure remote access to private computer networks
    • 建立对私有计算机网络的安全远程访问
    • US08201237B1
    • 2012-06-12
    • US12332231
    • 2008-12-10
    • Andrew J. DoaneEric Jason Brandwine
    • Andrew J. DoaneEric Jason Brandwine
    • H04L29/06
    • H04L63/0272H04L61/2069H04L63/10H04L67/18H04L67/34H04L67/36
    • Techniques are described for providing users with access to computer networks, such as to enable users to interact with a remote configurable network service to create and configure computer networks that are provided by the configurable network service for use by the users. Secure private access between a computer network provided for a user by the configurable network service and one or more other remote computing systems of the user (e.g., a remote private network) may be enabled in various ways. For example, a user may programmatically invoke an API provided by the configurable network service to obtain assistance in establishing remote access from a remote location to a provided computer network of the configurable network service, such as to establish a VPN connection from the remote location to the provided computer network using hardware and/or software supplied to the remote location in response to the API invocation.
    • 描述了用于向用户提供对计算机网络的访问的技术,例如使得用户能够与远程可配置网络服务交互以创建和配置由可配置网络服务提供以供用户使用的计算机网络。 通过可配置网络服务为用户提供的计算机网络与用户的一个或多个其他远程计算系统(例如,远程专用网络)之间的安全私人访问可以以各种方式启用。 例如,用户可以以编程方式调用可配置网络服务提供的API,以获得建立从远程位置到所提供的可配置网络服务的计算机网络的远程访问的帮助,例如建立从远程位置到 提供的计算机网络使用响应于API调用提供给远程位置的硬件和/或软件。
    • 44. 发明授权
    • Filament clamp for a vegetation trimmer
    • 用于植被修剪器的灯丝夹
    • US08176639B2
    • 2012-05-15
    • US12465730
    • 2009-05-14
    • Ian J. DoaneJames C. Doane
    • Ian J. DoaneJames C. Doane
    • A01D34/416
    • A01D34/4161
    • A vegetation trimmer with a spool and hub assembly has a cutting filament wound around the spool. The free end of the filament extends through an aperture in the hub into the cutting plane. The spool and hub are rotated at a high rate to allow the filament to cut vegetation. The spool includes a plurality of arms which engage with arms on the hub. When the spool is acted upon, the arms on the spool disengage with the arms on the hub to permit relative rotation of the spool to the hub to feed additional filament into the cutting plane. An indexing feature is used to regulate the amount of additional cutting filament that is allowed to be fed into the cutting plane. When the spool and hub are engaged, the cutting filament is forcible clamped between the arms on the spool and the arms on the hub to prevent the centrifugal force generated by the filament in the cutting plane from acting upon the filament wound around the spool at cutting speed so that the filament does not have means to tangle or weld together and break prematurely. Upon disengagement of the spool and hub, the cutting filament is released to permit the additional cutting filament to be fed into the cutting plane.
    • 具有卷轴和轮毂组件的植被修剪器具有围绕卷轴缠绕的切割细丝。 灯丝的自由端延伸穿过轮毂中的孔进入切割平面。 卷轴和轮毂以高速旋转,以使细丝切割植被。 卷轴包括与轮毂上的臂接合的多个臂。 当阀芯作用时,阀芯上的臂与轮毂上的臂脱离,以允许阀芯相对于轮毂旋转,以将另外的细丝进入切割平面。 使用分度特征来调节允许进入切割平面的附加切割长丝的数量。 当卷轴和轮毂接合时,切割细丝被强制地夹在卷轴上的臂和轮毂上的臂之间,以防止切割平面中的细丝产生的离心力作用在切割时缠绕在卷轴周围的细丝上 速度,使得灯丝不具有缠结或焊接在一起并且过早断裂的手段。 在线轴和轮毂分离时,切割细丝被释放以允许另外的切割细丝进入切割平面。
    • 45. 发明授权
    • Using virtual networking devices to manage routing communications between connected computer networks
    • 使用虚拟网络设备来管理连接的计算机网络之间的路由通信
    • US08131852B1
    • 2012-03-06
    • US13094334
    • 2011-04-26
    • Kevin Christopher MillerEric Jason BrandwineAndrew J. Doane
    • Kevin Christopher MillerEric Jason BrandwineAndrew J. Doane
    • G06F15/16
    • H04L41/0803H04L12/6418H04L29/06H04L29/08072H04L41/5054H04L67/141H04L67/16
    • Techniques are described for providing managed virtual computer networks whose configured logical network topology may have one or more virtual networking devices, such as by a network-accessible configurable network service, with corresponding networking functionality provided for communications between multiple computing nodes of a virtual computer network by emulating functionality that would be provided by the networking devices if they were physically present. The networking functionality provided for a managed computer network may include supporting a connection between that managed computer network and one or more other managed computer networks, such as via a provided virtual peering router to which each of the managed computer networks may connect, with the functionality of the virtual peering router being emulated by modules of the configurable network service without physically providing the virtual peering router, including to manage routing communications between the inter-connected managed computer networks in accordance with client-specified configuration information.
    • 描述了用于提供被管理的虚拟计算机网络的技术,其被配置的逻辑网络拓扑可以具有一个或多个虚拟网络设备,诸如通过网络可访问的可配置网络服务,具有为虚拟计算机网络的多个计算节点之间的通信提供的相应的网络功能 通过模拟由网络设备提供的功能,如果它们是物理存在的。 为被管理的计算机网络提供的联网功能可以包括支持该被管理计算机网络与一个或多个其他被管理的计算机网络之间的连接,诸如经由所提供的虚拟对等路由器,每个被管理的计算机网络可以连接到该虚拟对等路由器与功能 虚拟对等路由器被可配置网络服务的模块仿真,而不物理地提供虚拟对等路由器,包括根据客户端指定的配置信息来管理连接在一起的被管理计算机网络之间的路由通信。
    • 46. 发明申请
    • Filament Clamp for a Vegetation Trimmer
    • 植被修剪器的丝束夹
    • US20100287780A1
    • 2010-11-18
    • US12465730
    • 2009-05-14
    • Ian J. DoaneJames C. Doane
    • Ian J. DoaneJames C. Doane
    • A01D34/416
    • A01D34/4161
    • A vegetation trimmer with a spool and hub assembly has a cutting filament wound around the spool. The free end of the filament extends through an aperture in the hub into the cutting plane. The spool and hub are rotated at a high rate to allow the filament to cut vegetation. The spool includes a plurality of arms which engage with arms on the hub. When the spool is acted upon, the arms on the spool disengage with the arms on the hub to permit relative rotation of the spool to the hub to feed additional filament into the cutting plane. An indexing feature is used to regulate the amount of additional cutting filament that is allowed to be fed into the cutting plane. When the spool and hub are engaged, the cutting filament is forcible clamped between the arms on the spool and the arms on the hub to prevent the centrifugal force generated by the filament in the cutting plane from acting upon the filament wound around the spool at cutting speed so that the filament does not have means to tangle or weld together and break prematurely. Upon disengagement of the spool and hub, the cutting filament is released to permit the additional cutting filament to be fed into the cutting plane.
    • 具有卷轴和轮毂组件的植被修剪器具有围绕卷轴缠绕的切割细丝。 灯丝的自由端延伸穿过轮毂中的孔进入切割平面。 卷轴和轮毂以高速旋转,以使细丝切割植被。 卷轴包括与轮毂上的臂接合的多个臂。 当阀芯作用时,阀芯上的臂与轮毂上的臂脱离,以允许阀芯相对于轮毂旋转,以将另外的细丝进入切割平面。 使用分度特征来调节允许进入切割平面的附加切割长丝的数量。 当卷轴和轮毂接合时,切割细丝被强制地夹在卷轴上的臂和轮毂上的臂之间,以防止切割平面中的细丝产生的离心力作用在切割时缠绕在卷轴周围的细丝上 速度,使得灯丝不具有缠结或焊接在一起并且过早断裂的手段。 在线轴和轮毂分离时,切割细丝被释放以允许另外的切割细丝进入切割平面。
    • 50. 发明授权
    • Providing logical networking functionality for managed computer networks
    • 为管理的计算机网络提供逻辑网络功能
    • US09106540B2
    • 2015-08-11
    • US12414260
    • 2009-03-30
    • Daniel T. CohnEric Jason BrandwineAndrew J. Doane
    • Daniel T. CohnEric Jason BrandwineAndrew J. Doane
    • H04L12/24H04L12/46H04L12/701
    • H04L41/0803G06F9/45558G06F2009/45595G06F2209/5011H04L12/4641H04L41/0213H04L41/0806H04L41/0893H04L41/12H04L45/00H04L45/02H04L67/10
    • Techniques are described for providing logical networking functionality for managed computer networks, such as for virtual computer networks provided on behalf of users or other entities. In some situations, a user may configure or otherwise specify a network topology for a virtual computer network, such as a logical network topology that separates multiple computing nodes of the virtual computer network into multiple logical sub-networks and/or that specifies one or more logical networking devices for the virtual computer network. After a network topology is specified for a virtual computer network, logical networking functionality corresponding to the network topology may be provided in various manners, such as without physically implementing the network topology for the virtual computer network. In some situations, the computing nodes may include virtual machine nodes hosted on one or more physical computing machines or systems, such as by or on behalf of one or more users.
    • 描述了用于为被管理的计算机网络提供逻辑网络功能的技术,例如用于代表用户或其他实体提供的虚拟计算机网络。 在某些情况下,用户可以配置或以其他方式指定虚拟计算机网络的网络拓扑,例如将虚拟计算机网络的多个计算节点分成多个逻辑子网络的逻辑网络拓扑和/或指定一个或多个 用于虚拟计算机网络的逻辑网络设备。 在为虚拟计算机网络指定了网络拓扑之后,可以以各种方式提供与网络拓扑相对应的逻辑网络功能,例如不物理实现虚拟计算机网络的网络拓扑。 在一些情况下,计算节点可以包括托管在一个或多个物理计算机或系统上的虚拟机节点,诸如由一个或多个用户代表或代表一个或多个用户。