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31. 发明授权

US07925507B2 Method and apparatus for recognizing large list of proper names in spoken dialog systems 有权
标题翻译：在口头对话系统中识别大名单的方法和装置
公开(公告)号：US07925507B2
公开(公告)日：2011-04-12
申请号：US11483840
申请日：2006-07-07
申请人： Fuliang Weng , Tobias Scheideck , Zhe Feng , Badri Raghunathan
发明人： Fuliang Weng , Tobias Scheideck , Zhe Feng , Badri Raghunathan
IPC分类号： G10L15/18
CPC分类号： G06F17/278 , G06F17/30654 , G10L15/22
摘要： Embodiments of a name recognition process for use in dialog systems are described. In one embodiment, the name recognition process assigns weighting values to names used in a dialog based on the usage of these names. This process takes advantage of the general tendency of people to speak names, either full or partial, only after they have heard or read these names. Name input is taken in several different forms, including a static background database that contains all possible names, a background database that contains commonly used names (such as common trademarks or references), a database that contains names from a user model, and a dynamic database that constantly takes the names just mentioned. The names are then appended with proper weighting values. A high weight is given to names that have been mentioned recently, a lower weight is given to common names, and a lowest weight is given to names for the ones that have never been used or mentioned.
摘要翻译：描述在对话系统中使用的名称识别过程的实施例。在一个实施例中，名称识别过程基于这些名称的使用，将加权值分配给对话中使用的名称。这个过程只有在听到或读过这些名字之后才能利用人们的全部或部分名字的一般倾向。名称输入采用几种不同的形式，包括包含所有可能名称的静态后台数据库，包含常用名称（如公共商标或引用）的后台数据库，包含用户模型名称的数据库和动态数据库不断提供刚才提到的名称。然后，这些名称将附加适当的权重值。给予最近提到的名称较高的重量，较低的重量被赋予通用名称，而对于从未被使用或提及的那些的名称来说，最小的重量是给予的。

32. 发明申请

US20100124325A1 System and Method for Interacting with Live Agents in an Automated Call Center 有权
标题翻译：在自动呼叫中心与实时代理交互的系统和方法
公开(公告)号：US20100124325A1
公开(公告)日：2010-05-20
申请号：US12274258
申请日：2008-11-19
申请人： Fuliang Weng , Baoshi Yan , Zhongnan Shen , Zhe Feng , Kui Xu , Katrina Li
发明人： Fuliang Weng , Baoshi Yan , Zhongnan Shen , Zhe Feng , Kui Xu , Katrina Li
IPC分类号： H04M3/00 , G10L15/04
CPC分类号： H04M3/5166 , G10L15/22 , H04M2201/40
摘要： Embodiments of an interface system that enables a call center agent to access and intervene in an interaction between an automated call center system and a caller whenever necessary for complex application tasks is described. The system includes a user interface that presents the agent with one or more categories of information, including the conversation flow, obtained semantic information, the recognized utterances, and access to the utterance waveforms. This information is cross-linked and attached with a confidence level for better access and navigation within the dialog system for the generation of appropriate responses to the caller.
摘要翻译：描述了使得呼叫中心代理能够访问并介入自动呼叫中心系统和呼叫者之间的交互的接口系统的实施例，以便在需要复杂的应用任务时。该系统包括用户界面，其向代理呈现一个或多个类别的信息，包括会话流，获得的语义信息，识别的话语和对话音波形的访问。该信息是交叉链接的，并附有置信水平，以便在对话系统内更好地访问和导航以产生对呼叫者的适当响应。

33. 发明申请

US20090313016A1 System and Method for Detecting Repeated Patterns in Dialog Systems 有权
标题翻译：用于检测对话系统中重复模式的系统和方法
公开(公告)号：US20090313016A1
公开(公告)日：2009-12-17
申请号：US12139401
申请日：2008-06-13
申请人： Mert Cevik , Fuliang Weng
发明人： Mert Cevik , Fuliang Weng
IPC分类号： G10L15/00
CPC分类号： G10L15/22 , G10L15/12
摘要： Embodiments of a method and system for detecting repeated patterns in dialog systems are described. The system includes a dynamic time warping (DTW) based pattern comparison algorithm that is used to find the best matching parts between a correction utterance and an original utterance. Reference patterns are generated from the correction utterance by an unsupervised segmentation scheme. No significant information about the position of the repeated parts in the correction utterance is assumed, as each reference pattern is compared with the original utterance from the beginning of the utterance to the end. A pattern comparison process with DTW is executed without knowledge of fixed end-points. A recursive DTW computation is executed to find the best matching parts that are considered as the repeated parts as well as the end-points of the utterance.
摘要翻译：描述用于检测对话系统中的重复模式的方法和系统的实施例。该系统包括基于动态时间扭曲（DTW）的模式比较算法，用于在校正发声和原始话语之间找到最佳匹配部分。通过无监督分割方案从校正发声产生参考模式。假设在校正发声中重复部分的位置的重要信息，因为每个参考图案与从话语开始到结束的原始话语进行比较。在不知道固定端点的情况下执行DTW的模式比较过程。执行递归DTW计算，以找到被认为是重复部分以及话语终点的最佳匹配部分。

34. 发明申请

US20090216711A1 Method and system for implementing multiple web services for a service query 有权
标题翻译：用于为服务查询实现多个Web服务的方法和系统
公开(公告)号：US20090216711A1
公开(公告)日：2009-08-27
申请号：US12072707
申请日：2008-02-26
申请人： Qi Yu , Yao Meng , Fuliang Weng
发明人： Qi Yu , Yao Meng , Fuliang Weng
IPC分类号： G06F17/30
CPC分类号： G06F9/5055 , G06F2209/5015
摘要： In a system and method for fulfilling a service query for a user, a processor may parse the query into a set of operations, identify a set of service providers that each provides functionality for performing at least one respective operation of the set of operations, and, for each of the set of operations, select a respective one of the set of service providers to perform the operation, and interface with the service provider selected for the operation to cause the service provider to perform the operation.
摘要翻译：在用于满足用户的服务查询的系统和方法中，处理器可以将查询解析为一组操作，识别每组提供用于执行该组操作的至少一个相应操作的功能的一组服务提供者，以及对于所述一组操作中的每一个，选择所述一组服务提供者中的相应一个以执行操作，并且与为操作选择的服务提供商进行接口以使服务提供商执行该操作。

35. 发明申请

US20090119586A1 Automatic Generation of Interactive Systems From a Formalized Description Language 有权
标题翻译：从形式化描述语言自动生成交互式系统
公开(公告)号：US20090119586A1
公开(公告)日：2009-05-07
申请号：US11936644
申请日：2007-11-07
申请人： Fuliang Weng , William Chang , Baoshi Yan , Zhe Feng
发明人： Fuliang Weng , William Chang , Baoshi Yan , Zhe Feng
IPC分类号： G06F3/048
CPC分类号： G06F8/30 , G06Q10/06
摘要： Systems and methods are described that automatically generate interactive systems configured for collecting dialog data of human-machine interactions in dialog systems. The systems and methods comprise receiving a task flow that describes operations of a dialog system. A formal description of the task flow is generated, and an interactive system comprising a graphical user interface (GUI) is automatically generated from the formal description. The GUI consists of templates for control of the dialog system and real-time collection and annotating of dialog data during a live dialog between only the dialog system and callers to the dialog system. The dialog data consists of data of the live dialog.
摘要翻译：描述了系统和方法，其自动生成配置用于在对话系统中收集人机交互的对话数据的交互式系统。系统和方法包括接收描述对话系统的操作的任务流。生成任务流程的形式描述，并且从形式描述中自动生成包括图形用户界面（GUI）的交互式系统。 GUI包括用于控制对话系统的模板以及仅在对话系统和对话系统的呼叫者之间的实时对话期间对话数据的实时收集和注释。对话数据由实时对话框的数据组成。

36. 发明申请

US20090119104A1 Switching Functionality To Control Real-Time Switching Of Modules Of A Dialog System 有权
标题翻译：切换功能来控制对话系统模块的实时切换
公开(公告)号：US20090119104A1
公开(公告)日：2009-05-07
申请号：US11936658
申请日：2007-11-07
申请人： Fuliang Weng , Baoshi Yan , Zhe Feng
发明人： Fuliang Weng , Baoshi Yan , Zhe Feng
IPC分类号： G10L15/06
CPC分类号： G10L15/22 , H04M3/10 , H04M3/493
摘要： Systems and methods are described that automatically control modules of dialog systems. The systems and methods include a dialog module that receives and processes utterances from a speaker and outputs data used to generate synthetic speech outputs as responses to the utterances. A controller is coupled to the dialog module, and the controller detects an abnormal output of the dialog module when the dialog module is processing in an automatic mode. The controller comprises a mode control for an agent to control the dialog module by correcting the abnormal output and transferring a corrected output to a downstream dialog module that follows, in a processing path, the dialog module. The corrected output is used in further processing the utterances.
摘要翻译：描述了自动控制对话系统模块的系统和方法。系统和方法包括对话模块，其接收和处理来自扬声器的话语，并输出用于产生合成语音输出的数据作为对话语的响应。控制器耦合到对话模块，当对话模块以自动模式进行处理时，控制器检测对话模块的异常输出。控制器包括用于通过校正异常输出并将修正后的输出传送到在处理路径中跟随在对话模块中的下游对话模块来控制对话模块的代理的模式控制。校正输出用于进一步处理话语。

37. 发明申请

US20080010058A1 Method and apparatus for recognizing large list of proper names in spoken dialog systems 有权
标题翻译：在口头对话系统中识别大名单的方法和装置
公开(公告)号：US20080010058A1
公开(公告)日：2008-01-10
申请号：US11483840
申请日：2006-07-07
申请人： Fuliang Weng , Tobias Scheideck , Zhe Feng , Badri Raghunathan
发明人： Fuliang Weng , Tobias Scheideck , Zhe Feng , Badri Raghunathan
IPC分类号： G06F17/27
CPC分类号： G06F17/278 , G06F17/30654 , G10L15/22
摘要： Embodiments of a name recognition process for use in dialog systems are described. In one embodiment, the name recognition process assigns weighting values to names used in a dialog based on the usage of these names. This process takes advantage of the general tendency of people to speak names, either full or partial, only after they have heard or read these names. Name input is taken in several different forms, including a static background database that contains all possible names, a background database that contains commonly used names (such as common trademarks or references), a database that contains names from a user model, and a dynamic database that constantly takes the names just mentioned. The names are then appended with proper weighting values. A high weight is given to names that have been mentioned recently, a lower weight is given to common names, and a lowest weight is given to names for the ones that have never been used or mentioned.
摘要翻译：描述在对话系统中使用的名称识别过程的实施例。在一个实施例中，名称识别过程基于这些名称的使用，将加权值分配给对话中使用的名称。这个过程只有在听到或读过这些名字之后才能利用人们的全部或部分名字的一般倾向。名称输入采用几种不同的形式，包括包含所有可能名称的静态后台数据库，包含常用名称（如公共商标或引用）的后台数据库，包含用户模型名称的数据库和动态数据库不断提供刚才提到的名称。然后，这些名称将附加适当的权重值。给予最近提到的名称较高的重量，较低的重量被赋予通用名称，而对于从未被使用或提及的那些的名称来说，最小的重量是给予的。

38. 发明申请

US20070078815A1 Method and apparatus for organizing and optimizing content in dialog systems 有权
标题翻译：用于组织和优化对话系统内容的方法和装置
公开(公告)号：US20070078815A1
公开(公告)日：2007-04-05
申请号：US11243599
申请日：2005-10-04
申请人： Fuliang Weng , Heather Pon-Barry
发明人： Fuliang Weng , Heather Pon-Barry
IPC分类号： G06F17/30
CPC分类号： G06F17/30401 , G06F17/3064 , G06F17/30646 , G06F17/30654 , G06F17/30672 , G06F17/30976 , G06F17/30979 , G10L2015/221
摘要： Embodiments of a configurable content optimizer for use in dialog systems are described. In one embodiment, the content optimizer is a configurable component that acts as an intermediary between a dialog management module and a knowledge management module of a dialog system during the query process. The content optimizer module makes extensive use of the system ontology and organizes items returned by the knowledge base and makes adjustments to the query so that a reasonable number of responses are returned. Each query is broken down into a number of constraints, the constraints are characterized by type, and adjustments are made by strategies that include relaxing or tightening constraints in the query. Generic strategies for the potential adjustments are represented in a configurable manner so that the content optimizing module can be easily applied to new domains.
摘要翻译：描述在对话系统中使用的可配置内容优化器的实施例。在一个实施例中，内容优化器是在查询过程期间充当对话系统的对话管理模块和知识管理模块之间的中介的可配置组件。内容优化器模块广泛使用系统本体并组织知识库返回的项目，并对查询进行调整，以便返回合理数量的响应。每个查询被分解成许多约束，约束由类型表征，并且通过包括在查询中放松或紧缩约束的策略进行调整。潜在调整的通用策略以可配置的方式表示，使内容优化模块可以轻松应用于新域。

39. 发明申请

US20060041378A1 Method and system for adaptive navigation using a driver's route knowledge 有权
标题翻译：使用驾驶员路线知识的自适应导航方法和系统
公开(公告)号：US20060041378A1
公开(公告)日：2006-02-23
申请号：US10923590
申请日：2004-08-20
申请人： Hua Cheng , Lawrence Cavedon , Robert Dale , Fuliang Weng , Yao Meng , Stanley Peters
发明人： Hua Cheng , Lawrence Cavedon , Robert Dale , Fuliang Weng , Yao Meng , Stanley Peters
IPC分类号： G01C21/34
CPC分类号： G08G1/096872 , G01C21/3641 , G08G1/096822 , G08G1/096838
摘要： A method and system are described to adapt instructions for performing a task by a user, which includes receiving generalized instructions for the task, selecting a content of the generalized instructions based on user-specific knowledge regarding the task, constructing utterances using the selected content, and conveying the utterances to the user.
摘要翻译：描述了一种方法和系统，以适应用户执行任务的指令，其包括接收用于该任务的通用指令，基于与该任务相关的用户特定知识来选择一般化指令的内容，使用所选择的内容构建话语，并将话语传达给用户。

40. 发明申请

US20050283363A1 Interactive manual, system and method for vehicles and other complex equipment 有权
标题翻译：交互式手动，车辆和其他复杂设备的系统和方法
公开(公告)号：US20050283363A1
公开(公告)日：2005-12-22
申请号：US10871249
申请日：2004-06-17
申请人： Fuliang Weng , Hauke Schmidt , Gengyan Bei
发明人： Fuliang Weng , Hauke Schmidt , Gengyan Bei
IPC分类号： G10L15/18
CPC分类号： G10L15/1822 , G10L2015/228
摘要： A method and system of providing an interactive manual, including a speech engine to receive and process speech from a user, convert the speech into a word sequence, and identify meaning structures from the word sequence, a structured manual including information related to an operation of a device, a visual model to relate visual representation of the information, a dialog management arrangement to interpret the meaning structures in a context and to extract pertinent information and the visual representation from the structured manual and the visual model, and an output arrangement to output the information and visual representation.
摘要翻译：提供交互式手册的方法和系统，包括用于从用户接收和处理语音的语音引擎，将语音转换为单词序列，并从单词序列中识别意义结构，结构化手册，包括与相关信息的视觉表示的设备，视觉模型，用于解释上下文中的含义结构的对话管理装置，以及从结构化手册和视觉模型中提取相关信息和视觉表示，以及输出装置信息和视觉表示。

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