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    • 12. 发明申请
    • Rating Aggregation and Propagation Mechanism for Hierarchical Services and Products
    • 分级服务和产品的评级聚合和传播机制
    • US20160300275A1
    • 2016-10-13
    • US14744458
    • 2015-06-19
    • International Business Machines Corporation
    • Shubir KapoorAjay MohindraRohit RanchalNianjun Zhou
    • G06Q30/02G06Q30/06
    • Mechanisms are provided, in a hierarchical feedback aggregation (HFA) system implemented in one or more data processing systems, for collecting and presenting user feedback information for a composite offering. A backend engine of the HFA system, implemented in a first data processing system, registers a hierarchical feedback model for the composite offering. A frontend engine of the HFA system, implemented in a second data processing system, receives user feedback for an identified component of the composite offering. The backend engine of the HFA system generates an aggregate user feedback score for the identified component based on a combination of the user feedback for the identified component and aggregate user feedback scores for child components of the identified component in the hierarchical feedback model. The backend engine outputs a representation of the generated aggregate user feedback score for the component to a user.
    • 在一个或多个数据处理系统中实现的层次反馈聚合(HFA)系统中提供用于收集和呈现用于组合产品的用户反馈信息的机制。 HFA系统的后端引擎在第一个数据处理系统中实现,为复合产品注册了分层反馈模型。 在第二数据处理系统中实现的HFA系统的前端引擎接收用于组合产品的识别组件的用户反馈。 HFA系统的后端引擎基于用于所识别的组件的用户反馈和分级反馈模型中识别的组件的子组件的聚合用户反馈分数的组合,为所识别的组件生成聚合用户反馈分数。 后端引擎向用户输出组件的生成的聚合用户反馈分数的表示。