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1. 发明申请

US20080031234A1 CENTRALIZED SERVICE CONTROL FOR A TELECOMMUNICATION SYSTEM 有权
标题翻译：用于电信系统的集中式服务控制
公开(公告)号：US20080031234A1
公开(公告)日：2008-02-07
申请号：US11869904
申请日：2007-10-10
申请人： Daniel Sbisa , Anis Khalil , Warren Cope , John Susbilla , Rangarajan Ramaswami
发明人： Daniel Sbisa , Anis Khalil , Warren Cope , John Susbilla , Rangarajan Ramaswami
IPC分类号： H04M3/00 , G06F7/76
CPC分类号： H04L69/16 , H04L69/169 , H04Q3/0029
摘要： A communication system includes a switching system and a service control system. The switching system receives and processes a communication request to transfer a query message. The service control system receives and processes the query message to generate and transfer a response message indicating a route. The switching system receives and processes the response message indicating the route and transfers a communication using the route. The service control system may process the query message with multiple parallel functions to generate an action message and process the action message to select the route.
摘要翻译：通信系统包括交换系统和业务控制系统。交换系统接收并处理传送查询消息的通信请求。服务控制系统接收并处理查询消息以产生和传送指示路由的响应消息。交换系统接收并处理指示路由的响应消息并且使用该路由传送通信。服务控制系统可以处理具有多个并行功能的查询消息以生成动作消息并处理动作消息以选择路由。

2. 发明授权

US07764780B2 Key to correlate a call with call-handling information 有权
标题翻译：将呼叫与呼叫处理信息相关联的密钥
公开(公告)号：US07764780B2
公开(公告)日：2010-07-27
申请号：US11294162
申请日：2005-12-05
申请人： Warren B. Cope , Rangarajan Ramaswami
发明人： Warren B. Cope , Rangarajan Ramaswami
IPC分类号： H04M3/00
CPC分类号： H04M3/5183 , H04M3/54
摘要： A telecommunication call center handles a call from a telecommunication network. The call center comprises a call center processor and a call center destination system. The call center processor receives and processes a message from the telecommunication network for the call to select a route code and to select a key, wherein the route code and the key are separate from one another. The call center processor transfers the route code and the key to the telecommunication network. The call center processor transfers the key and call-handling information for the call to the destination system. The destination system receives the key and the call from the telecommunication network, and associates the call with the call-handling information based on the key.
摘要翻译：电信呼叫中心处理来自电信网络的呼叫。呼叫中心包括呼叫中心处理器和呼叫中心目的地系统。呼叫中心处理器接收并处理来自电信网络的用于呼叫的消息以选择路由代码并选择密钥，其中路由代码和密钥彼此分离。呼叫中心处理器将路由代码和密钥传送到电信网络。呼叫中心处理器将呼叫的密钥和呼叫处理信息传送到目的地系统。目的地系统从电信网络接收密钥和呼叫，并且基于密钥将呼叫与呼叫处理信息相关联。

3. 发明申请

US20060072736A1 Key to correlate a call with call-handling information 有权
标题翻译：将呼叫与呼叫处理信息相关联的密钥
公开(公告)号：US20060072736A1
公开(公告)日：2006-04-06
申请号：US11294162
申请日：2005-12-05
申请人： Warren Cope , Rangarajan Ramaswami
发明人： Warren Cope , Rangarajan Ramaswami
IPC分类号： H04M7/00
CPC分类号： H04M3/5183 , H04M3/54
摘要： A telecommunication call center handles a call from a telecommunication network. The call center comprises a call center processor and a call center destination system. The call center processor receives and processes a message from the telecommunication network for the call to select a route code and to select a key, wherein the route code and the key are separate from one another. The call center processor transfers the route code and the key to the telecommunication network. The call center processor transfers the key and call-handling information for the call to the destination system. The destination system receives the key and the call from the telecommunication network, and associates the call with the call-handling information based on the key.
摘要翻译：电信呼叫中心处理来自电信网络的呼叫。呼叫中心包括呼叫中心处理器和呼叫中心目的地系统。呼叫中心处理器接收并处理来自电信网络的用于呼叫的消息以选择路由代码并选择密钥，其中路由代码和密钥彼此分离。呼叫中心处理器将路由代码和密钥传送到电信网络。呼叫中心处理器将呼叫的密钥和呼叫处理信息传送到目的地系统。目的地系统从电信网络接收密钥和呼叫，并且基于密钥将呼叫与呼叫处理信息相关联。

4. 发明授权

US07003088B1 Key to correlate a call with call-handling information 失效
标题翻译：将呼叫与呼叫处理信息相关联的密钥
公开(公告)号：US07003088B1
公开(公告)日：2006-02-21
申请号：US10192942
申请日：2002-07-11
申请人： Warren B. Cope , Rangarajan Ramaswami
发明人： Warren B. Cope , Rangarajan Ramaswami
IPC分类号： H04M3/00
CPC分类号： H04M3/5183 , H04M3/54
摘要： A communication system processes a set-up message for a call to transfer a query message to a network call processor that processes the query message to transfer an inquiry message to a remote call processor. The remote call processor processes the inquiry message to select a key and transfers the key to the network call processor. The remote call processor transfers the key and call-handling information for the call to a destination system. The network call processor transfers the key to the communication system. The communication system transfers the key and the call to the destination system. The destination system associates the call with the call-handling information based on the key.
摘要翻译：通信系统处理用于呼叫的建立消息以将询问消息传送到处理查询消息以将查询消息传送到远程呼叫处理器的网络呼叫处理器。远程呼叫处理器处理查询消息以选择密钥并将密钥传送到网络呼叫处理器。远程呼叫处理器将呼叫的密钥和呼叫处理信息传送到目的地系统。网络呼叫处理器将密钥传送到通信系统。通信系统将密钥和呼叫转移到目的地系统。目的地系统将该呼叫与基于密钥的呼叫处理信息相关联。

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