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    • 3. 发明申请
    • INFORMATION MANAGEMENT SYSTEMS AND METHODS
    • 信息管理系统与方法
    • US20140114645A1
    • 2014-04-24
    • US13658692
    • 2012-10-23
    • Ilan KLEINBERGER
    • Ilan KLEINBERGER
    • G06F17/27
    • G06F17/30634G06F17/30648G06F17/30672G06F17/30864
    • Management of information includes analyzing an inquiry with a language processor, and generating a keyword associated with the inquiry based on the analysis. Further, it may be determined whether an inquiry with the generated keyword previously has been received and stored in a memory and, when it is determined that such an inquiry previously has been received, the inquiry is retrieved from the memory. A recipient of the inquiry is assigned based on an inputted recipient or the keyword, and a recipient of an answer to the inquiry is designated. The inquiry is transmitted to the assigned recipient of the inquiry. An answer to the inquiry is received, the inquiry is marked as answered, and the answer is transmitted to the designated recipient of the answer. The inquiry, the keyword associated with the inquiry, and the answer to the inquiry are stored in the memory.
    • 信息的管理包括用语言处理器分析查询,以及基于分析生成与查询相关联的关键词。 此外,可以确定先前已经生成的关键字的查询是否已经被接收并存储在存储器中,并且当确定先前已经接收到这样的查询时,从存储器检索查询。 基于输入的接收方或关键字分配查询的接收者,并且指定对该询问的回答的接收方。 查询将传送给调查的指定收件人。 接收到询问的答复,查询被标记为应答,答案被传送给答复的指定收件人。 查询,与查询相关联的关键字以及查询的答案存储在存储器中。
    • 5. 发明申请
    • USER INTERFACE UTILITY ACROSS SERVICE PROVIDERS
    • 用户界面实用程序的服务提供商
    • US20140157134A1
    • 2014-06-05
    • US13705047
    • 2012-12-04
    • Ilan KLEINBERGER
    • Ilan KLEINBERGER
    • G06F3/0484
    • G06F3/0484G06F3/0481G06F3/04817G06F3/0482G06F3/04895G06F9/451G06Q10/06G06Q10/10H04L51/00
    • Providing a user interface utility across service providers includes determining an active service associated with a particular service provider from a plurality of predetermined related services associated with respective service providers stored in a memory. A utility corresponding to the plurality of predetermined related services is formatted for display on a display device, and a function selected in the utility for the active service associated with the particular service provider is executed. The function is common to each of the plurality of predetermined related services. The same utility is displayed for each of the plurality of predetermined related services associated with respective service providers, which are different from each other.
    • 在服务提供商之间提供用户界面实用程序包括从与存储在存储器中的相应服务提供商相关联的多个预定相关服务中确定与特定服务提供商相关联的活动服务。 对应于多个预定的相关服务的实用程序被格式化以在显示设备上显示,并且执行在与该特定服务提供商相关联的活动服务的实用程序中选择的功能。 该功能对于多个预定的相关服务中的每一个是共同的。 对于与彼此不同的相应服务提供商相关联的多个预定相关服务中的每一个显示相同的实用程序。
    • 7. 发明授权
    • Information management systems and methods
    • 信息管理系统和方法
    • US09424341B2
    • 2016-08-23
    • US13658692
    • 2012-10-23
    • Ilan Kleinberger
    • Ilan Kleinberger
    • G06F17/30
    • G06F17/30634G06F17/30648G06F17/30672G06F17/30864
    • Management of information includes analyzing an inquiry with a language processor, and generating a keyword associated with the inquiry based on the analysis. Further, it may be determined whether an inquiry with the generated keyword previously has been received and stored in a memory and, when it is determined that such an inquiry previously has been received, the inquiry is retrieved from the memory. A recipient of the inquiry is assigned based on an inputted recipient or the keyword, and a recipient of an answer to the inquiry is designated. The inquiry is transmitted to the assigned recipient of the inquiry. An answer to the inquiry is received, the inquiry is marked as answered, and the answer is transmitted to the designated recipient of the answer. The inquiry, the keyword associated with the inquiry, and the answer to the inquiry are stored in the memory.
    • 信息的管理包括用语言处理器分析查询,以及基于分析生成与查询相关联的关键词。 此外,可以确定先前已经生成的关键字的查询是否已经被接收并存储在存储器中,并且当确定先前已经接收到这样的查询时,从存储器检索查询。 基于输入的接收方或关键字分配查询的接收者,并且指定对该询问的回答的接收方。 查询将传送给调查的指定收件人。 接收到询问的答复,查询被标记为应答,答案被传送给答复的指定收件人。 查询,与查询相关联的关键字以及查询的答案存储在存储器中。