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    • 2. 发明公开
    • 휴대 전화의 기종 변경 장치, 기종 변경 방법, 및 기종변경 프로그램을 기록한 기록 매체
    • 用于模式更改的方法,方法记录和记录其中程序的程序
    • KR1020020010456A
    • 2002-02-04
    • KR1020010016520
    • 2001-03-29
    • 후지쯔 가부시끼가이샤
    • 다까에나오히또다니히로유끼미쯔하시마모루
    • H04W8/28H04W8/18
    • H04W8/265H04M3/323H04M3/42H04M2207/18
    • PURPOSE: To allow application obtaining of a new model of mobile telephone and changing to a new model outside the stores regarding to an opening service apparatus for changing the mobile telephone model. CONSTITUTION: Users apply model change over a network to obtain a new model mobile telephone 6. An identification numbers acquiring means 12 acquires an identification number of a mobile telephone 2 from the network information 4 through communication by the telephone 2. A confirming means 11 of model change applications confirms regular applications under accepting numbers of the applications informed at accepting, passwords for model change attached at sending of the new model, reservation numbers created at accept and the identification number of the telephone 2, so that change instruction means 13 instructs an instruction to a changing device 5. A mailing function confirming means 14a switches correctly to the new model through a mail server 7 and confirms a normality of a mailing function, and a voice function confirming means 14b confirms a normality of a voice function through an IVR(Interactive Voice Response) device 8.
    • 目的:允许应用获取移动电话的新型号,并改变商店以外的新型号,以便更改移动电话机型的开放服务设备。 规定:用户通过网络应用模型更换以获得新的模型移动电话6.识别号码获取装置12通过电话2的通信从网络信息4获取移动电话2的识别号码。确认装置11 模型更改应用程序确认正在接受接受通知的应用程序的数量的应用程序,发送新模型时附加的模型更改密码,接受时创建的预留号码和电话2的识别号码,以便变更指令装置13指示 指令改变装置5.邮件功能确认装置14a通过邮件服务器7正确切换到新模型,并确认邮件功能的正常性,语音功能确认装置14b通过IVR确认语音功能的正常性 (交互式语音应答)设备8。
    • 4. 发明公开
    • 제어 정보 관리 방법, 제어 대상물 제어 방법, 기록 매체,제어 정보 관리 서버 및 제어 정보 관리 시스템
    • 控制信息管理方法,控制对象控制方法,记录媒体,控制信息管理服务器,控制信息管理系统
    • KR1020020021311A
    • 2002-03-20
    • KR1020010021101
    • 2001-04-19
    • 후지쯔 가부시끼가이샤
    • 다까에나오히또다니히로유끼하나다사이꼬
    • G06F15/00
    • H04L12/28
    • PURPOSE: To provide a control information management method, a control object control method, a recording medium, a control information management server, and a control information management system which collectively manage registered control information and change control information, according to change information and control a control object according to control information. CONSTITUTION: A control information management server 10 generates control information, which controls a control object 15, on the basis of an instruction from a user and collects change information, which should change the control information, and changes control information on the basis of this change information and transmits control information via a communication network 20. A household electrical appliance controller 14 receives transmitted control information and selects the control object 15, corresponding to the received control information and controls the selected control object 15, on the basis of received control information. The server 1 and the controller 14 are provided to collectively manage registered control information, to change control information, based on change information, and to control the control object according to control information.
    • 目的:提供控制信息管理方法,控制对象控制方法,记录介质,控制信息管理服务器和控制信息管理系统,其根据变更信息和控制信息共同管理登记的控制信息和变更控制信息 控制对象根据控制信息。 构成:控制信息管理服务器10基于来自用户的指示生成控制对象15的控制信息,收集变更控制信息的变更信息,并根据该变更来变更控制信息 信息并通过通信网络20发送控制信息。家用电器控制器14接收发送的控制信息,并根据接收到的控制信息选择控制对象15,并根据接收到的控制信息控制所选择的控制对象15。 提供服务器1和控制器14以共同管理注册控制信息,基于改变信息改变控制信息,并根据控制信息来控制控制对象。
    • 8. 发明公开
    • 상품 수리 의뢰 방법 및 상품 정보 관리 방법
    • 管理产品信息的方法和要求维修的方法
    • KR1020020027153A
    • 2002-04-13
    • KR1020010018490
    • 2001-04-07
    • 후지쯔 가부시끼가이샤
    • 다까에나오히또다니히로유끼하나다사이꼬
    • G06Q30/02
    • G06Q30/06G06Q10/087G06Q10/20G06Q30/012G06Q30/016G06Q30/0601G06Q40/08
    • PURPOSE: A method for managing product information and method for requesting repairs are provided to manage production information. CONSTITUTION: The customer selects one product to be repaired from the purchased product list displayed at the customer-cellular phone. The purchased product list creates a repaired repair request form including the purchase number indicated by the number "01" and then sends to the service center. However, if there is no purchased product list, which is created by the customer-cellular phone(40), because a model of the customer-cellular phone(40) is changed, the customer connects to the service center(100) and then the purchased product list is downloaded to the customer-cellular phone(40) from the service center(100). The service center(100) obtains the purchase number from e-mail of the repair request received from the customer and then retrieves the customer information from the customer information DB(52) and repair history information from a repair history information DB(53) based on e-mail address of a sender. Also, the service center(100) searches for information showing that the product is repaired within a predetermined period.
    • 目的:提供一种用于管理产品信息和请求维修方法,以管理生产信息。 规定:客户从客户手机上显示的购买产品列表中选择要修理的一种产品。 购买的产品列表创建一个维修修理请求表,包括由号码“01”指示的购买号码,然后发送到服务中心。 然而,如果没有由客户蜂窝电话(40)创建的购买的产品列表,因为客户蜂窝电话(40)的型号改变,则客户连接到服务中心(100),然后 购买的产品列表从服务中心(100)下载到客户蜂窝电话(40)。 服务中心(100)从电子邮件获取从客户接收到的修理请求的购买号,然后从客户信息DB(52)检索客户信息,并从维修历史信息DB(53)修复历史信息 在发件人的电子邮件地址。 此外,服务中心(100)在预定时段内搜索表示产品被修复的信息。