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    • 1. 发明专利
    • Recording material conveyance failure prediction device, image forming apparatus, and state management system
    • 记录材料输送失败预测装置,图像形成装置和状态管理系统
    • JP2012103371A
    • 2012-05-31
    • JP2010250276
    • 2010-11-08
    • Ricoh Co Ltd株式会社リコー
    • NAKAZATO YASUFUMIKAMI KOJIIMAZEKI MIKIKOSATO OSAMUYAMASHITA MASAHIDEYAMANE ATSUSHISAWADA MASAICHI
    • G03G21/00
    • PROBLEM TO BE SOLVED: To provide a recording material conveyance failure prediction device that predicts the occurrence of recording material conveyance failure before the actual occurrence of the failure, which is due to deterioration of a conveyance member for conveying recording materials from a registration mechanism to a transfer part; and carries out necessary treatment such as maintenance before the occurrence of conveyance failure, as well as an image forming apparatus, and a state management system.SOLUTION: A recording material conveyance failure prediction device includes a tip detection sensor 128 that is tip detection means for detecting a tip of a recording sheet in a conveyance direction in a recording sheet conveyance section, which is from a pair of registration rollers 49 to a secondary transfer nip; and measures time T1, which is from the initiation of a toner image forming by a tandem part 20 to the detection of a tip of a recording sheet by the tip detection sensor 128, to predict conveyance failure of the recording sheet based on the measured time T1.
    • 解决的问题:提供一种记录材料输送故障预测装置,其预测在实际发生故障之前发生的记录材料输送故障的发生,这是由于用于从记录传送记录材料的输送部件的劣化 机制转移部分; 并且在发生输送故障之前进行维护等必要的处理,以及图像形成装置和状态管理系统。 解决方案:记录材料传送故障预测装置包括:尖端检测传感器128,其是在记录纸张传送部分中的传送方向上检测记录纸张的末端的末端检测装置,该记录纸张传送部分是从一对记录辊 49到二次转印辊隙; 并且测量从由串联部件20的调色剂图像形成开始到由尖端检测传感器128检测记录片材的末端的时间T1,以基于测量时间来预测记录片材的传送故障 T1。 版权所有(C)2012,JPO&INPIT
    • 2. 发明专利
    • Image forming apparatus
    • 图像形成装置
    • JP2011118203A
    • 2011-06-16
    • JP2009276216
    • 2009-12-04
    • Ricoh Co Ltd株式会社リコー
    • SAWADA MASAICHI
    • G03G21/00B41J21/00G03G15/00
    • H04N1/2307G03G15/50H04N1/00005H04N1/00015H04N1/00039H04N1/0005H04N1/00063H04N1/00068H04N1/00082H04N1/00832H04N1/233H04N1/3877H04N1/40006H04N2201/0082
    • PROBLEM TO BE SOLVED: To solve the problem that, if a spot of a consumable component to which a recording agent such as ink or toner adheres exists unevenly, the partial wear of the consumable component that contacts a certain region is remarkable in comparison with other portions thereof, and causes partial staining of paper to cause faulty printing, consequently, the consumable component must be exchanged, though its portion that contacts the other region is not worn so much, and is still in a usable state. SOLUTION: In the image forming apparatus, area to which the recording agent is made to adhere is measured by region of a recording medium, and when a cumulative value of the measured area exceeds a threshold, an image to be formed is reversed, whereby the worn spot of the consumable component is dispersed, and the exchange time of the consumable component is extended. COPYRIGHT: (C)2011,JPO&INPIT
    • 要解决的问题:为了解决如果不均匀地存在诸如墨水或调色剂的记录剂的消耗部件的斑点,则与某一区域接触的可消耗部件的部分磨损是显着的 与其他部分进行比较,造成纸张的部分污染,导致打印错误,因此,尽管与其他区域接触的部分不会磨损太多,仍然处于可用状态,但必须更换消耗部件。 解决方案:在图像形成装置中,通过记录介质的区域测量记录剂附着的区域,并且当测量面积的累积值超过阈值时,将要形成的图像反转 由此消耗部件的磨损点被分散,并且可消耗部件的交换时间延长。 版权所有(C)2011,JPO&INPIT
    • 3. 发明专利
    • Image forming apparatus service system
    • 图像形成装置服务系统
    • JP2007293877A
    • 2007-11-08
    • JP2007134112
    • 2007-05-21
    • Ricoh Co Ltd株式会社リコー
    • SAWADA MASAICHI
    • G06F3/12B41J29/38B41J29/46G03G21/00H04N1/00
    • PROBLEM TO BE SOLVED: To efficiently perform user support based on the presentation of detailed information graph and reports of an image forming apparatus. SOLUTION: Each copying machine (image forming apparatus) 1, when a report factor, such as an abnormal event or a prior abnormal event occurs, adds operation related information including the number of accumulated formed images to information notifying the occurrence of the abnormal event or the prior abnormal event and notifies a central control device 4 which controls an own-machine. Each central control device 4 collects and stores information received from a copying machine 1 of an area in charge for each different copying machine 1 and transfers stored information for the current day (one day) to a server 8 via a WAN (communication network) 7 when a predetermined time arrives. The server 8 converts the information from each central control device 4 into a database constructing format and stores the converted information. Users of respective information processors 9 respectively download and process required information from each central control device 4 or the server 8 via the WAN 7 by operation of a keyboard or the like. COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:基于呈现图像形成装置的详细信息图形和报告来有效地执行用户支持。 解决方案:每个复印机(图像形成装置)1,当发生诸如异常事件或先前的异常事件的报告因素时,将包括累积的形成图像的数量的操作相关信息添加到通知发生的信息的信息 异常事件或先前的异常事件,并通知控制自身机器的中央控制装置4。 每个中央控制装置4收集并存储从每个不同复印机1的负责区域的复印机1接收的信息,并将当天(一天)的存储信息经由WAN(通信网络)7传送到服务器8 当预定时间到达时。 服务器8将来自每个中央控制装置4的信息转换成数据库构成格式并存储转换的信息。 各个信息处理器9的用户分别通过操作键盘等从WAN 7中分别下载和处理来自每个中央控制装置4或服务器8的所需信息。 版权所有(C)2008,JPO&INPIT
    • 4. 发明专利
    • Maintenance management method and maintenance management program
    • 维护管理方法和维护管理计划
    • JP2006106861A
    • 2006-04-20
    • JP2004288946
    • 2004-09-30
    • Ricoh Co Ltd株式会社リコー
    • SAWADA MASAICHI
    • G03G21/00G06F3/12G06Q50/00G06Q50/10H04M11/00
    • PROBLEM TO BE SOLVED: To provide a maintenance management method and a maintenance management program for sooner dispatching a maintenance staff who is able to solve the trouble of a customer for the maintenance operation of equipment where trouble occurs. SOLUTION: This maintenance staff dispatch supporting server 20 calculates a distance to the operation base point of a maintenance staff based on the location information of the maintenance staff and the location information of the operation base point where an image formation apparatus 50 exists. Then, the maintenance staff dispatch support server 20 calculates the maintenance operation aptitude function value of the maintenance staff by introducing a value in the maintenance operation aptitude function table of a maintenance operation aptitude function management part 23 into a function with maintenance coping experience years, corresponding model maintenance experience years, the maintenance coping frequency evaluation value of corresponding model object failure and the average restoration time evaluation value of the corresponding model object failure as variables. Then, the maintenance staff dispatch supporting server 20 calculates the failure corresponding aptitude function value by introducing the maintenance operation aptitude function value and the distance to the operation base point into the function with the maintenance operation aptitude function value and the distance as variables, and determines the maintenance staff who instructs the maintenance operation based on the failure coping aptitude function value of each maintenance staff. COPYRIGHT: (C)2006,JPO&NCIPI
    • 要解决的问题:提供维护管理方法和维护管理程序,以便更快地派遣能够解决客户故障的维修人员的故障发生的设备的维护操作。 解决方案:维护人员调度支持服务器20基于维护人员的位置信息和存在图像形成装置50的操作基点的位置信息来计算到维护人员的操作基点的距离。 然后,维护人员调度支援服务器20通过将维护作业能力功能管理部23的维护作业能力功能表中的值引入到具有维护应付经验年数的功能中来计算维护人员的维护运行能力功能值,对应 模型维护经验年,对应模型对象故障的维护应对频率评估值和相应模型对象故障的平均恢复时间评估值为变量。 然后,维护人员调度支援服务器20通过将维护操作能力函数值和到操作基点的距离引入到具有维护操作能力函数值和距离作为变量的函数中来计算故障对应能力函数值,并且确定 维护人员根据每个维修人员的故障应变能力值指示维护操作。 版权所有(C)2006,JPO&NCIPI
    • 5. 发明专利
    • Image forming apparatus and image forming method
    • 图像形成装置和图像形成方法
    • JP2008102470A
    • 2008-05-01
    • JP2006328433
    • 2006-12-05
    • Ricoh Co Ltd株式会社リコー
    • SATO OSAMUNAKAZATO YASUFUMIKAMI KOJIYAMASHITA MASAHIDEYAMANE ATSUSHISAWADA MASAICHIOCHIAI NORIYUKITAKAHASHI SHINTARO
    • G03G21/00B41J29/38B41J29/46
    • G06K15/02G06K15/002G06K15/027
    • PROBLEM TO BE SOLVED: To make full use of the function of a member such as a photoreceptor or toner by setting the allowable level of an abnormal image for each user in detail, and also to optimally set a visit of a maintenance person. SOLUTION: An index value indicating a condition of the image forming apparatus is prepared from a multidimensional signal obtained by monitoring, and compared with a predetermined threshold value to predict a failure of the image forming apparatus which can occur in the near future. The types of abnormal images predicted to appear when the index value exceeds a second threshold value that is a predetermined level are specified based on the prediction of the occurrence of the failure. The abnormal image is falsely generated from the types of abnormal images specified by the second threshold value and printed and output. Then, a user views the output abnormal image, and judges whether the apparatus is continuously used as it is or whether the apparatus is replaced. COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:为了充分利用诸如感光体或调色剂的构件的功能,通过设置每个用户的异常图像的允许水平,并且最佳地设置维护人员的访问 。 解决方案:从通过监视获得的多维信号中准备指示图像形成装置的条件的索引值,并与预定阈值进行比较,以预测在不久的将来可能发生的图像形成装置的故障。 基于对故障发生的预测来指定当指标值超过作为预定水平的第二阈值时出现的异常图像的类型。 从由第二阈值指定的异常图像的类型错误地生成异常图像并打印并输出。 然后,用户观看输出异常图像,并且判断装置是否被连续使用,或者是否更换该装置。 版权所有(C)2008,JPO&INPIT
    • 6. 发明专利
    • Abnormality occurrence predicting system/image forming apparatus
    • 异常预测系统/图像形成装置
    • JP2008070800A
    • 2008-03-27
    • JP2006251488
    • 2006-09-15
    • Ricoh Co Ltd株式会社リコー
    • SHOJI HISAFUMIHOSHINO SEIJISATO OSAMUSAWADA MASAICHIHIRAI HIDEJI
    • G03G21/00B41J29/38B41J29/46H04N1/00
    • PROBLEM TO BE SOLVED: To provide an abnormality occurrence predicting system with high prediction accuracy and sufficiently reflecting the prediction for a maintenance plan of an image forming apparatus. SOLUTION: Abnormality occurrence prediction in the image forming apparatus is carried out in a prediction part 10 composed from a data acquiring means and a predicting means and a result (an estimate value) is outputted as a prediction value for an abnormality item number from the present to end of n pages. A user inputs a future printing out plan (when and how many pages are to be printed) from a schedule inputting part 11 as a plan inputting means. The number of pages which is an output by a prediction part 10 is converted to a date based on the inputted printing out plan in a date conversion part 12 in a prediction result outputting means 15. The result is transmitted to a maintenance managing apparatus which is not shown in diagram managing the maintenance through a communication line from a transmission part 13. COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:提供具有高预测精度并充分反映图像形成装置的维护计划的预测的异常发生预测系统。 解决方案:在由数据获取装置和预测装置构成的预测部分10中执行图像形成装置中的异常发生预测,并且输出结果(估计值)作为异常项目编号的预测值 从现在到n页结尾。 用户从作为计划输入装置的进度输入部分11输入未来打印出计划(何时打印多少页面)。 在预测结果输出装置15中的日期转换部分12中,由预测部分10输出的页数被转换为基于输入的打印计划的日期。结果被发送到维护管理装置,该维护管理装置是 在图中未示出,通过来自传输部分13的通信线路来管理维护。版权所有:(C)2008,JPO&INPIT
    • 7. 发明专利
    • Operational result management system of image forming apparatus
    • 图像形成装置的运行结果管理系统
    • JP2008068496A
    • 2008-03-27
    • JP2006248430
    • 2006-09-13
    • Ricoh Co Ltd株式会社リコー
    • HOSHINO SEIJISHOJI HISAFUMISATO OSAMUSAWADA MASAICHIHIRAI HIDEJI
    • B41J29/38B41J29/42G03G21/00G06F3/12H04N1/00
    • PROBLEM TO BE SOLVED: To accurately predict an optimum time of a PM operation, to suppress a waste action by impossibility of the PM action on a site, and to suppress the occurrence of a down time due to the execution of the PM action as much as possible. SOLUTION: This operational result management system of an image forming apparatus comprises an operation history recording means 3 that accumulates an operation or operational result information of the image forming apparatus 1 according to information from an image forming mechanism 2 of the image forming apparatus 1 in a time series manner, an arithmetic section 4 as an operational result plural-cycle histogram generation means that generates a plurality of time-series operational result histograms by different single cycles according to information input from the operation history recording means 3, and a display section 5 as a display means that reads the operational result histogram obtained by the arithmetic section 4 to display on an as-needed basis. The arithmetic section 4 has a function of generating the histograms of the plurality of cycles (a time, a day of the week, a month, and a year). COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:为了精确地预测PM操作的最佳时间,通过不可能的PM动作来抑制在场地上的浪费动作,并且抑制由于执行PM而导致的停机时间的发生 尽可能地采取行动。 解决方案:图像形成装置的操作结果管理系统包括操作历史记录装置3,其根据来自图像形成装置的图像形成机构2的信息累积图像形成装置1的操作或操作结果信息 1作为运算结果的运算部分4作为运算结果多循环直方图生成装置,根据从运算历史记录装置3输入的信息,通过不同的单周期生成多个时间序列运算结果直方图, 显示部分5作为显示装置,其读取由算术部分4获得的操作结果直方图,以在需要的基础上显示。 算术部分4具有生成多个周期(一次,一周,一个月,一年)的直方图的功能。 版权所有(C)2008,JPO&INPIT
    • 8. 发明专利
    • Abnormality discrimination apparatus, image forming apparatus, and maintenance system
    • 异常辨别装置,图像形成装置和维护系统
    • JP2008008996A
    • 2008-01-17
    • JP2006177290
    • 2006-06-27
    • Ricoh Co Ltd株式会社リコー
    • SATO OSAMUSHOJI HISAFUMIHIRAI HIDEJIHOSHINO SEIJISAWADA MASAICHI
    • G03G21/00B41J29/38G03G15/01
    • PROBLEM TO BE SOLVED: To provide an abnormality discrimination apparatus, an image forming apparatus, and a maintenance system correctly carrying abnormality discrimination for a testing object even when status information is not acquired for a specified number of times which is necessary for extracting featured values used for computing an index value. SOLUTION: Normally, discrimination is carried out for abnormality of the testing object by a first abnormality discrimination means predicting the abnormality on the basis of data of change with time in the status information. During the time a correct abnormality discrimination cannot be carried out by the first abnormality discrimination means after the maintenance is carried out for the testing object until the specified plurality of types of pieces of the status information are acquired by an acquiring means, a second abnormality discrimination means which carries out discrimination on the basis of latest status information stored in a storage means, carries out the discrimination. COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:即使在没有获取需要提取的指定次数的状态信息的情况下,提供正确携带测试对象的异常鉴别的异常判别装置,图像形成装置和维护系统 用于计算索引值的特征值。 解决方案:通常,通过基于状态信息中的随时间变化的数据预测异常的第一异常鉴别装置,对被检查物体的异常进行判别。 在通过采集装置获取指定的多种类型的状态信息之前,在针对测试对象进行维护之后,由第一异常鉴别装置不能执行正确的异常判别,第二异常鉴别 基于存储在存储装置中的最新状态信息执行歧视的装置执行鉴别。 版权所有(C)2008,JPO&INPIT
    • 9. 发明专利
    • Image forming apparatus
    • 图像形成装置
    • JP2007256356A
    • 2007-10-04
    • JP2006077290
    • 2006-03-20
    • Ricoh Co Ltd株式会社リコー
    • SHOJI HISAFUMISATO OSAMUHIRAI HIDEJIHOSHINO SEIJISAWADA MASAICHI
    • G03G21/00B41J29/38B41J29/42H04N1/00
    • PROBLEM TO BE SOLVED: To provide an image forming apparatus capable of predicting at what time point an accident will occur since a current time point. SOLUTION: The image forming apparatus successively performs: storing acquisition group data comprising a plurality of kinds of data acquired by various sensors 2 or the like to a hard disk at each time when prescribed timing arrives; storing data including inclination data of variation of values from a time point which goes up to a past rather than an acquisition time point only by a prescribed acquisition number-of-time part to the hard disk in addition to the plurality of the kinds of the data as normal group data used for multi-change amount analysis; and calculating abnormality determination index values based on a calculation result, newest acquisition group data and normal group data group after calculating the inclination data respectively of the plurality of the kinds of the data in the acquisition group data, based on the newest acquisition group data acquired by the various sensors 2 or the like and the past acquisition group data stored in the hard disk. COPYRIGHT: (C)2008,JPO&INPIT
    • 要解决的问题:提供一种能够预测在什么时间点从当前时间点起将发生事故的图像形成装置。 解决方案:图像形成装置依次执行:在规定的定时到达时,将包括由各种传感器2等获取的多种数据的采集组数据存储到硬盘; 除了多种种类之外,还将包括从直到过去的时间点而不是获取时间点的值的变化的倾斜数据存储到除了规定的获取时间部分之外的硬盘的数据 数据作为用于多变量分析的正常组数据; 以及基于所获取的最新的获取组数据,分别计算所述获取组数据中的所述多种种类的数据中的倾斜数据之后,基于计算结果,最新获取组数据和正常组数据组来计算异常判定指标值 通过各种传感器2等和存储在硬盘中的过去的采集组数据。 版权所有(C)2008,JPO&INPIT
    • 10. 发明专利
    • System, method, and program for supporting visiting customer
    • 用于支持访问客户的系统,方法和程序
    • JP2007122390A
    • 2007-05-17
    • JP2005313362
    • 2005-10-27
    • Ricoh Co Ltd株式会社リコー
    • SAWADA MASAICHISHOJI HISAFUMISATO OSAMU
    • G06Q10/00G06Q30/02G06Q50/00G06Q50/10
    • PROBLEM TO BE SOLVED: To obtain an appropriate visit timing by a maintenance person and a sales person to a customer with the arrangement of equipment, based on fault prediction. SOLUTION: The management computer 21 of a visiting customer support system 20 determines whether or not a prescribed visit period interval passes from the last visit date of the maintenance person or the sales person by each piece of equipment, and performs fault prediction diagnosis concerning the equipment where the visit period interval passes. When a fault is predicted as the result of the fault prediction diagnosis, processing to indicate the maintenance work of the equipment to the maintenance person is performed. When the fault is not predicted, processing to indicate the visit to the customer with the arrangement of the equipment to the sales person, who is specified by using a visit management information storage part 51, is performed. Then, the last visit date in the visit management information storage part 51 is updated concerning the customer with the arrangement of the equipment, based on the report of result of a visit to the customer by the maintenance person or the sales person. COPYRIGHT: (C)2007,JPO&INPIT
    • 要解决的问题:根据故障预测,通过设备安排,由维护人员和销售人员向客户获取适当的访问定时。 解决方案:访问客户支持系统20的管理计算机21确定规定的访问周期间隔是否从维护人员或销售人员的最后访问日期到达每个设备,并执行故障预测诊断 关于访问期间隔的设备。 当作为故障预测诊断的结果预测故障时,执行向维护人员指示设备的维护工作的处理。 当没有预测到故障时,执行通过使用访问管理信息存储部分51指定的销售人员将设备的布置指示给客户的处理。 然后,基于由维护人员或销售人员访问客户的结果的报告,更新访问管理信息存储部51中关于具有设备安排的客户的最后访问日期。 版权所有(C)2007,JPO&INPIT