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1. 发明专利

JP2007226716A Product maintenance and management system 有权
标题翻译：产品维护和管理系统
公开(公告)号：JP2007226716A
公开(公告)日：2007-09-06
申请号：JP2006049905
申请日：2006-02-27
申请人： Hitachi Ltd , 株式会社日立製作所
发明人： HIKOSAKA SATORU , INAGAWA TAKASHI , KOSEKI SACHIO , YOSHIDA KENICHI
IPC分类号： G06Q10/00 , G06Q30/02 , G06Q50/00 , G06Q50/10
摘要： PROBLEM TO BE SOLVED: To realize quick and assured response in communication to the part of a user as needed through smooth cooperation between the part of product delivery and the part of the user in technology for maintenance and management and maintenance service delivery for the product, and the like. SOLUTION: In the product maintenance and management system, a vibration sensor and a diagnostic program are provided for a product (P1). The management information on the product is stored in a DB for a plant and a maintenance company, and cooperated. When phenomena, such as moving and reconstruction accompanied by the vibration, occur for the product, it is detected by the vibration sensor, by a built-in diagnostic program, diagnostic processing for the product is automatically performed and its result (T) is outputted. The user is asked to report/send its output (T) and the user information (I), such as a user contact and a product installation site, to the part of the maintenance company and they are inputted and reflected in the above DB, and the management information is updated. This enables the most recent management information to be held and the quick response and the maintenance service, and the like, to be possible to the part of the user. COPYRIGHT: (C)2007,JPO&INPIT
摘要翻译：要解决的问题：通过产品交付部分与用户的一部分技术之间的平稳协作，通过维护和管理和维护服务交付的技术，实现与用户部分沟通快速有效的响应。产品等。
解决方案：在产品维护和管理系统中，为产品（P1）提供振动传感器和诊断程序。该产品的管理信息存储在工厂和维护公司的数据库中，并进行合作。当产品发生伴随振动的移动和重建等现象时，由振动传感器检测出，通过内置的诊断程序，自动执行产品的诊断处理，并输出其结果（T）。要求用户向维修公司的部分报告/发送其输出（T）和用户信息（I）（如用户联系人和产品安装地点），并将其输入并反映在上述数据库中，并更新管理信息。这使得能够保持最新的管理信息，并且可以对用户的一部分进行快速响应和维护服务等。版权所有（C）2007，JPO＆INPIT

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