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    • 1. 发明专利
    • Information processing method, information processor, and program
    • 信息处理方法,信息处理程序和程序
    • JP2007183793A
    • 2007-07-19
    • JP2006001332
    • 2006-01-06
    • Hitachi Ltd株式会社日立製作所
    • MURAKAMI NOBUYUKIITO AKITOHAMADA SHUSUKEKOMAMIYA HIROSUKEKURATA KAZUMAYOKOTA HIROSUKEMOGI YASUYUKISAWAMURA SACHIKOSASAYAMA DAIZOMATSUI CHIGUSAISHII HIDEOYAMAGAMI KAZUO
    • G06F9/50
    • G06Q40/00
    • PROBLEM TO BE SOLVED: To instruct a plurality of server devices to perform information processing. SOLUTION: An information processor communicably connected with a client device operated by a user and each of a plurality of server devices providing a service for performing information processing, stores server specification information for specifying, for each work, a server device which provides a series of information processing necessary for the work concerned in a memory. The information processor receives a message containing work specification information for specifying a work, which is transmitted from the client device, specifies the work from the work specification information contained in the received message, reads server specification information corresponding to the specified work from the memory, and transmits an information processing request for requesting a server device specified by the read server specification information to perform information processing. COPYRIGHT: (C)2007,JPO&INPIT
    • 要解决的问题:指示多个服务器设备执行信息处理。 解决方案:一种与由用户操作的客户端设备可通信地连接的信息处理器和提供用于执行信息处理的服务的多个服务器设备中的每一个,存储服务器指定信息,用于为每个工作指定提供 在一个记忆中有关工作所需的一系列信息处理。 信息处理器从存储器接收包含用于指定从客户机装置发送的作品的工作指定信息的消息,根据包含在接收到的消息中的工作指定信息指定工作,读取与指定工作相对应的服务器指定信息, 并发送用于请求由读取的服务器指定信息指定的服务器装置执行信息处理的信息处理请求。 版权所有(C)2007,JPO&INPIT
    • 2. 发明专利
    • Work flow management apparatus, work flow management method, program, and work flow management system
    • 工作流程管理设备,工作流程管理方法,程序和工作流程管理系统
    • JP2006293738A
    • 2006-10-26
    • JP2005114395
    • 2005-04-12
    • Hitachi Ltd株式会社日立製作所
    • SHOBATAKE HIROMASAMORI YUICHIABE MASAHIROHASEGAWA ATSUSHIITO AKITO
    • G06Q10/00G06Q10/06G06Q50/00
    • PROBLEM TO BE SOLVED: To lighten human labor needed for managing work flow definition and to deal with changes in work flexibly. SOLUTION: A work flow definition management table for correlating a work flow ID, a work ID, a work ID of work at a transition destination, a transition condition, an attribute value, and work contents, and an evaluation type management table in which an index to be a value which motivates changing work performed by the user and the attribute value are correlated with each other is stored, the work flow ID in question under processing and the work ID are acquired, work to be performed by the user is temporarily decided on the basis of the work flow ID, the work ID, and the work flow definition management table. The attribute value of the work temporarily decided is acquired from the work flow definition management table, an attribute value corresponding to an instruction given by the evaluation type management table is acquired as an attribute value for evaluation, and the attribute value corresponding to the temporarily decided work is compared with the attribute value for evaluation. Thus, it is decided whether or not the temporarily decided work is decided finally as work to be performed by the user. COPYRIGHT: (C)2007,JPO&INPIT
    • 要解决的问题:减轻管理工作流程定义所需的人力和灵活应对工作变化。 解决方案:用于将工作流程ID,工作ID,转移目的地的工作的工作ID,转换条件,属性值和工作内容相关联的工作流定义管理表以及评估类型管理表 其中存储了作为促使用户进行的改变工作的值的索引和属性值彼此相关联,获取处理中的所涉及的工作流程ID和工作ID,由用户执行的工作 根据工作流程ID,工作ID和工作流定义管理表暂时决定。 从工作流程定义管理表中获取暂时决定的工作的属性值,获取与评价类型管理表所给出的指示对应的属性值作为评价的属性值,对应于临时决定的属性值 工作与评估的属性值进行比较。 因此,最终确定临时确定的工作是否由用户执行的工作决定。 版权所有(C)2007,JPO&INPIT
    • 4. 发明专利
    • Financial device central management system, financial device central management method and financial device central management program
    • 财务手段中央管理制度,财务手段中央管理办法和财务手段中央管理方案
    • JP2005216002A
    • 2005-08-11
    • JP2004022016
    • 2004-01-29
    • Hitachi Ltd株式会社日立製作所
    • KURATA KAZUMAHASEGAWA ATSUSHIITO AKITOYAMAMOTO JUNYAABE MASAHIRO
    • G06Q40/00G06Q40/02G06F17/60
    • PROBLEM TO BE SOLVED: To flexibly and efficiently cope with a configuration change of a system or diversified business requirements to reduce operational cost. SOLUTION: This system comprises: a flow specification part 12 specifying a business flow corresponding to business situation information acquired about an operation branch; a device information acquisition part 13 acquiring information about a financial device 200 used according to the business flow, and extracting attribute information about the corresponding financial device 200; a device specification part 14 extracting a use situation of each the financial device 200 of the operation branch from a device state database 107, and specifying the device allowing use of the use situation as a use device; and a processing instruction output part 15 extracting a use method related to the use device from a configuration management information database 108, and transmitting customer information, information about the business flow, and a processing instruction to the financial device 200 in the business flow, to a client according to the use method. COPYRIGHT: (C)2005,JPO&NCIPI
    • 要解决的问题:灵活有效地应对系统的配置更改或多样化的业务需求,以降低运营成本。 解决方案:该系统包括:流程规范部分12,其指定与关于操作分支获取的业务情况信息相对应的业务流; 设备信息获取部分13,获取关于根据业务流程使用的金融设备200的信息,以及提取关于相应的金融设备200的属性信息; 设备规格部分14,从设备状态数据库107提取操作分支的每个金融设备200的使用情况,并且指定允许使用使用情况的设备作为使用设备; 以及处理指令输出部15,从配置管理信息数据库108提取与使用装置有关的使用方法,并将业务流程中的客户信息,关于业务流程的信息以及处理指示发送给金融装置200, 根据使用方法的客户端。 版权所有(C)2005,JPO&NCIPI
    • 6. 发明专利
    • Business office system
    • 商业办公系统
    • JP2006293576A
    • 2006-10-26
    • JP2005111512
    • 2005-04-08
    • Hitachi Ltd株式会社日立製作所
    • HASEGAWA ATSUSHIITO AKITOABE MASAHIROKURATA KAZUMAITAKURA MASATAKUTSUTSUI TOSHIYUKIMINEMOTO TAKERU
    • G06Q20/10G06Q40/00G06Q40/02G06Q40/04
    • G06Q30/06
    • PROBLEM TO BE SOLVED: To acquire information relating to customer's consciousness of financial commodity without requesting any special work to a customer, and to provide effective information matched with the acquired customer consciousness in a business office system. SOLUTION: In the business office system connected through a network to a plurality of information processors, an office system server is provided with a section cooperating with an Internet banking server, a section cooperating with a customer management server, a section for acquiring a transaction state, a section for acquiring consultation reservation information, a section for acquiring commodity information, a section for deciding validity information on the basis of a validity information decision standard and a section for storing the operation history of the customer. Thus, it is possible to realize effective sales to the customer by flexibly and efficiently using information of the purchasers of various commodities. COPYRIGHT: (C)2007,JPO&INPIT
    • 要解决的问题:获取有关客户对金融商品意识的信息,而不向客户要求任何特殊工作,并在商务办公系统中提供与获得的客户意识相匹配的有效信息。 解决方案:在通过网络连接到多个信息处理器的商务办公系统中,办公系统服务器设置有与网上银行服务器协作的部分,与客户管理服务器协作的部分,用于获取的部分 交易状态,用于获取咨询预约信息的部分,用于获取商品信息的部分,用于基于有效性信息决定标准判定有效性信息的部分和用于存储客户的操作历史的部分。 因此,可以通过灵活有效地使用各种商品的购买者的信息来实现对客户的有效销售。 版权所有(C)2007,JPO&INPIT
    • 7. 发明专利
    • Business store system
    • 商业存储系统
    • JP2006134008A
    • 2006-05-25
    • JP2004321453
    • 2004-11-05
    • Hitachi Ltd株式会社日立製作所
    • TSUTSUI TOSHIYUKIITAKURA MASATAKUHAMADA TOMOHIROITO AKITOKURATA KAZUMA
    • G06F17/30G06Q10/00G06Q20/18G06Q20/40G06Q30/02G06Q30/06G06Q40/00G06Q40/02G06Q50/00G07D9/00
    • G06Q20/40G06Q20/4014G06Q20/40145G06Q30/02
    • PROBLEM TO BE SOLVED: To solve a problem wherein information useful to a customer cannot be exhibited unless acquiring information of the customer from the customer because cannot acquire specific information about the customer unless setting the information of the customer such as an account number as a key so as to acquire the specific information about the customer, that is, to prevent the customer or an operator of a system from taking trouble of input of the information. SOLUTION: Information corresponding to the customer is output by use of biological information including a face image. Specifically, the biological information is acquired from a user of a first terminal device included in a plurality of terminal devices, information corresponding to operation of the user is specified, the biological information is acquired from the user when the user next uses a second terminal device (or when the second terminal device executes information processing related to the user on the basis of input of a third party or the like), the information specified by the operation to the first terminal device is retrieved, and it is output. COPYRIGHT: (C)2006,JPO&NCIPI
    • 要解决的问题:为了解决无法展示对客户有用的信息的问题,除非从客户获取客户的信息,因为无法获取关于客户的具体信息,除非设置客户的信息,例如帐号 作为关键,以获得关于客户的具体信息,即防止系统的客户或操作者麻烦输入信息。

      解决方案:通过使用包括面部图像的生物信息输出与客户相对应的信息。 具体地说,从包含在多个终端装置中的第一终端装置的用户获取生物信息,指定与用户的操作对应的信息,当用户接下来使用第二终端装置时,从用户获取生物信息 (或者当第二终端设备基于第三方的输入等进行与用户相关的信息处理时),检索由对第一终端设备的操作指定的信息,并输出。 版权所有(C)2006,JPO&NCIPI

    • 8. 发明专利
    • Business store system
    • 商业存储系统
    • JP2005228017A
    • 2005-08-25
    • JP2004035903
    • 2004-02-13
    • Hitachi Ltd株式会社日立製作所
    • HASEGAWA ATSUSHIITO AKITOABE MASAHIROKURATA KAZUMAITAKURA MASATAKUTSUTSUI TOSHIYUKIMINEMOTO TAKERU
    • G06Q20/10G06Q20/18G06Q30/02G06Q30/06G06Q40/00G06Q40/02G06Q40/04G06Q40/06G06Q50/00G06F17/60
    • PROBLEM TO BE SOLVED: To provide effective information fit for interests of a customer to a financial commodity for a customer having no interest, or for a customer showing interest, in a business store system. SOLUTION: In this business store system connected to a plurality of information processors via a network, the inside of a business store system server has: a part cooperating with an Internet banking server; a part cooperating with a customer management server; a part acquiring a transaction state; a part acquiring consultation reservation information; a part acquiring commodity information; and a part deciding useful information by a useful information decision criterion. In the business store system, information about a purchaser of various commodities is flexibly and efficiently used. Thereby, sales effective to a customer can be performed. COPYRIGHT: (C)2005,JPO&NCIPI
    • 要解决的问题:在商业店系统中,为不感兴趣的客户的金融商品或对客户兴趣的客户提供符合客户利益的有效信息。 解决方案:在通过网络连接到多个信息处理器的商业系统中,商务系统服务器的内部具有:与网上银行服务器协作的部分; 与客户管理服务器合作的部分; 获得交易状态的部分; 部分获取咨询预约信息; 购买商品信息的一部分; 以及通过有用的信息决策标准决定有用信息的部分。 在商业系统中,灵活有效地使用关于各种商品的购买者的信息。 因此,可以执行对客户有效的销售。 版权所有(C)2005,JPO&NCIPI
    • 9. 发明专利
    • Information display method
    • 信息显示方法
    • JP2005227853A
    • 2005-08-25
    • JP2004033543
    • 2004-02-10
    • Hitachi Ltd株式会社日立製作所
    • TSUKADA ARIHITOMINEMOTO TAKERUITO AKITOKURATA KAZUMA
    • G07D9/00G06F3/00G06F3/048G06F3/0485G06F3/14G06Q20/18G06Q40/00G06Q40/02G07F19/00G06F17/60
    • PROBLEM TO BE SOLVED: To easily grasp, from work screens displayed, how processes are progressing while the work of a procedure consisting of a series of processes is being performed. SOLUTION: A predetermined procedure is selected on selection screens 1, 2. The work of the procedure selected is performed by the operation of touching the work scenes 3, 4 during a process 1. Next, the operation of touching work screens 5, 6 is performed during a process 2, while switching the selection screens 1, 2 from one to the other and switching from the selection screen 2 to the process 1 are effected by screen transition in Z-direction such that the next screen gets larger enough on a display screen to cover the previous screen. Switching the work screens within the same process is effected by vertical scrolling by which the previous work screen is moved vertically and replaced by the new work screen. Switching the process 1 to the next process 2 is effected by lateral scrolling by which the final work screen 4 of the process 1 is moved laterally and replaced by the first work screen 5 of the next process 2. COPYRIGHT: (C)2005,JPO&NCIPI
    • 要解决的问题:从正在执行的一系列过程组成的过程的工作过程中,从工作屏幕显示的过程中可以轻松掌握流程的进展情况。

      解决方案:在选择屏幕1,2上选择预定的过程。所选择的过程的工作是通过在处理1期间触摸工作场景3,4的操作来执行的。接下来,触摸工作屏幕5 在处理2期间执行图6的操作,同时将选择画面1,2从一个切换到另一个并且从选择画面2切换到过程1是通过在Z方向上的画面转换来实现的,使得下一个画面变得更大 在显示屏幕上覆盖上一个屏幕。 在相同的过程中切换工作屏幕是通过垂直滚动来实现的,通过该滚动,先前的工作屏幕被垂直移动并被新的工作屏幕替代。 将过程1切换到下一个过程2是通过横向滚动进行的,通过该横向滚动,过程1的最终工作屏幕4横向移动并由下一个过程2的第一工作屏幕5替换。(C) 2005年,JPO&NCIPI