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    • 2. 发明专利
    • Gateway device and reply information collection system
    • 网关设备和回复信息收集系统
    • JP2011066688A
    • 2011-03-31
    • JP2009215666
    • 2009-09-17
    • Nippon Telegraph & Telephone East CorpNippon Telegraph & Telephone West Corp東日本電信電話株式会社西日本電信電話株式会社
    • HASEGAWA YUTAKAISHIGA KATSUKIMIYAJI HISATONIIKURA YASUMASA
    • H04M3/42
    • PROBLEM TO BE SOLVED: To collect reply information to a question, without using a telephone line and by using a telephone set. SOLUTION: A gateway device (GW)4 for transmitting reply information to a center device for collecting reply information, showing reply content to questions, includes a reply information storing means (research issue DB 461) for storing reply information; a reply information acquiring means (control unit 41) for calling a telephone set 7 allocated to the gateway device 4, transmitting question voice to the telephone set 7 and storing reply information transmitted from the telephone set 7 in the reply information storing means (research issue DB 461); and a reply information transmitting means (control unit 41) for reading the reply information from the reply information storing means and transmitting the reply information to the center device. COPYRIGHT: (C)2011,JPO&INPIT
    • 要解决的问题:在不使用电话线和使用电话机的情况下收集问题的答复信息。 解决方案:用于向中心设备发送回复信息以用于收集回复信息,显示对问题的回复内容的网关设备(GW)4包括用于存储回复信息的回复信息存储装置(研究问题DB 461); 用于呼叫分配给网关装置4的电话机7的应答信息获取装置(控制单元41),向电话机7发送问题语音并将从电话机7发送的应答信息存储在应答信息存储装置中(研究问题 DB 461); 以及答复信息发送装置(控制单元41),用于从应答信息存储装置读取回复信息,并将回复信息发送到中心设备。 版权所有(C)2011,JPO&INPIT