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2. 发明公开

EP1411710A1 Interactive conflict resolution for personalised policy-based services 有权转让
标题翻译： InteraktiveKonfliktauflösungfürpersonalisierten regelbasierten Dienste
公开(公告)号：EP1411710A1
公开(公告)日：2004-04-21
申请号：EP03256555.8
申请日：2003-10-17
申请人： Mitel Knowledge Corporation
发明人： Amyot, Daniel , Baker, Kathy , Gray, Thomas , Liscano, Ramiro , Seguin, Jean-Marc , Sincennes, Jacques
IPC分类号： H04M3/42 , H04M7/00
CPC分类号： H04M7/006 , H04M3/42153 , H04M3/42161
摘要： A method and apparatus are set forth for defining and validating feature policies in an execution system, such as a communication system. The method includes entering user policies described in a straightforward manner (e.g. using a Web browser and user-understandable language) in such a way that they can be translated into a formal executable language. The user policies are then translated into an executable feature language such as the IETF's CPL. The user is then either compelled or provided with an option to validate the overall feature set before it is uploaded to the execution system. If validation is selected, the features are translated from CPL into another format, such as FIAT, from which it is possible to detect common feature specification errors. The FIAT detected errors are then analyzed in a manner that is aware of the expectations and common errors of naïve users, and interpreted to determine possible errors as errors that are common to naïve users. These errors are reported to the user (e.g. via the Web interface) in terms that are understandable to naïve users and compatible with how the policies were originally described. The user is provided with options to either accept the interactions as they are, repair them manually or to accept a recommendation of an automatic correction. Unlike conventional systems, where feature interactions are solved in the same way for all users, the selected resolution is personalized in the present invention to satisfy the end-user's intentions, independently of how others solve similar conflicts. The features are uploaded to the execution system.
摘要翻译：使用Web浏览器界面接收用户输入的策略。这些政策被转化为呼叫处理语言（CPL），并进一步转化为功能交互分析工具（FIAT）。分析策略之间的错误，并通过Web界面向用户报告。在上传到通信系统之前，向用户提供了接受互动或进行更正的选项。还包括以下独立权利要求：（1）用户策略配置设备; 和（2）计算机程序产品，包括存储基于web的用户策略管理程序的记录介质。

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