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1. 发明公开

EP1126715A2 Communication processes and systems 失效
标题翻译： Übertragungssystemeund Prozesse
公开(公告)号：EP1126715A2
公开(公告)日：2001-08-22
申请号：EP01110770.3
申请日：1994-03-11
申请人： KATZ, Ronald Alan
发明人： KATZ, Ronald Alan
IPC分类号： H04N7/173
CPC分类号： G06Q30/02 , G06Q20/208 , G06Q30/0601 , G06Q30/0613 , G06Q30/08 , G08B13/19645 , G08B13/19658 , G08B13/19689 , H04M3/2281 , H04M3/42 , H04M3/432 , H04M3/493 , H04M3/51 , H04M3/5125 , H04M3/5158 , H04M3/564 , H04M3/565 , H04M3/567 , H04M7/006 , H04N5/76 , H04N7/142 , H04N7/147 , H04N7/152 , H04N21/2187 , H04N21/4223 , H04N21/4334
摘要： An interactive system for telephone and video communication between a plurality of widely distributed, remote locations and a central location is disclosed. The interactive system may be configured to provide remote monitoring capabilities, scheduling and processing capabilities, commercial product routing and video vending. In one embodiment, the interactive system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, to analyze and compile data, schedule appointments, implement conferences, consummate sales and the like. The interactive system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephonic terminals through the telephonic interface apparatus to record and receive video communication.
摘要翻译：公开了一种用于多个广泛分布的远程位置和中心位置之间的电话和视频通信的交互系统。交互式系统可以被配置为提供远程监控功能，调度和处理能力，商业产品路由和视频售货。在一个实施例中，交互式系统通过拨号电话系统选择性地接合多个组的成员，作为买方组和供应商组进行视频通信，分析和编译数据，安排约会，实现会议，完成销售等。该交互式系统包括用于与标识为多个组成员的拨号电话系统的远程电话终端进行接口的电话接口装置，用于记录和播放视频转录的视频记录单元，用于存储成员数据的存储存储器，包括电话终端号码和感兴趣区域代码，以及控制计算机，用于通过电话接口装置选择性地将视频记录单元与远程电话终端相互连接，以记录和接收视频通信。

2. 发明公开

EP0688489A1 INTERACTIVE SYSTEM FOR TELEPHONE AND VIDEO COMMUNICATION INCLUDING CAPABILITIES FOR REMOTE MONITORING 失效
标题翻译：互动机制电话和视频通信，包括远程监控能力
公开(公告)号：EP0688489A1
公开(公告)日：1995-12-27
申请号：EP94910918.0
申请日：1994-03-11
申请人： KATZ, Ronald Alan
发明人： KATZ, Ronald Alan
IPC分类号： H04N7 , G06Q30 , H04M3 , H04M7 , H04M11 , H04Q9
CPC分类号： G06Q30/02 , G06Q20/208 , G06Q30/0601 , G06Q30/0613 , G06Q30/08 , G08B13/19645 , G08B13/19658 , G08B13/19689 , H04M3/2281 , H04M3/42 , H04M3/432 , H04M3/493 , H04M3/51 , H04M3/5125 , H04M3/5158 , H04M3/564 , H04M3/565 , H04M3/567 , H04M7/006 , H04N5/76 , H04N7/142 , H04N7/147 , H04N7/152 , H04N21/2187 , H04N21/4223 , H04N21/4334
摘要： An interactive system for telephone and video communication between a plurality of widely distributed, remote locations and a central location is disclosed. The interactive system may be configured to provide remote monitoring capabilities, scheduling and processing capabilities, commercial product routing and video vending. In one embodiment, the interactive system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, to analyze and compile data, schedule appointments, implement conferences, consummate sales and the like. The interactive system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephonic terminals through the telephonic interface apparatus to record and receive video communication.

3. 发明公开

EP1062610A1 METHODS AND APPARATUS FOR INTELLIGENT SELECTION OF GOODS AND SERVICES IN TELEPHONIC AND ELECTRONIC COMMERCE 审中-公开
标题翻译：方法和设备为电子商务的电话或商品和服务的智能选择
公开(公告)号：EP1062610A1
公开(公告)日：2000-12-27
申请号：EP99908490.8
申请日：1999-02-26
申请人： Katz, Ronald Alan
发明人： KATZ, Ronald A. , WEST, Gary, L. , BARKER, Thomas, B.
IPC分类号： G06F17/60
CPC分类号： G06Q30/02 , G06Q10/02 , G06Q10/025 , G06Q20/20 , G06Q20/203 , G06Q30/0207 , G06Q30/0223 , G06Q30/0224 , G06Q30/0238 , G06Q30/0255 , G06Q30/0267 , G06Q30/0269 , G06Q30/0601 , G06Q30/0613 , G06Q30/0629 , G06Q30/0631 , G06Q30/0633 , G06Q30/0641 , G06Q30/0643
摘要： Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound), and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.

4. 发明授权

EP0688489B1 COMMUNICATION PROCESSES AND SYSTEMS 失效
标题翻译：通信方法及系统
公开(公告)号：EP0688489B1
公开(公告)日：2001-11-14
申请号：EP94910918.5
申请日：1994-03-11
申请人： KATZ, Ronald Alan
发明人： KATZ, Ronald Alan
IPC分类号： H04N7/14
CPC分类号： G06Q30/02 , G06Q20/208 , G06Q30/0601 , G06Q30/0613 , G06Q30/08 , G08B13/19645 , G08B13/19658 , G08B13/19689 , H04M3/2281 , H04M3/42 , H04M3/432 , H04M3/493 , H04M3/51 , H04M3/5125 , H04M3/5158 , H04M3/564 , H04M3/565 , H04M3/567 , H04M7/006 , H04N5/76 , H04N7/142 , H04N7/147 , H04N7/152 , H04N21/2187 , H04N21/4223 , H04N21/4334
摘要： An interactive system for telephone and video communication between a plurality of widely distributed, remote locations and a central location is disclosed. The interactive system may be configured to provide remote monitoring capabilities, scheduling and processing capabilities, commercial product routing and video vending. In one embodiment, the interactive system selectively interfaces members of plural groups, as buyer groups and vendor groups, for video communication through a dial-up telephone system, to analyze and compile data, schedule appointments, implement conferences, consummate sales and the like. The interactive system comprises a telephonic interface apparatus for interfacing remote telephonic terminals of the dial-up telephone system identified with the members of plural groups, a video recording unit for recording and playing video transcriptions, a storage memory for storing data on the members, including telephonic terminal numbers and area-of-interest codes and a control computer to selectively interconnect the video recording unit with the remote telephonic terminals through the telephonic interface apparatus to record and receive video communication.

5. 发明公开

EP0229170A4 STATISTICAL ANALYSIS SYSTEM AND METHOD FOR USE WITH PUBLIC COMMUNICATION FACILITY. 失效
标题翻译：系统和方法以将其用于公众通信系统的统计分析。
公开(公告)号：EP0229170A4
公开(公告)日：1989-01-02
申请号：EP86904668
申请日：1986-07-08
申请人： KATZ RONALD ALAN
发明人： KATZ RONALD ALAN
IPC分类号： A63F3/08 , G07C9/00 , G07C11/00 , G07C15/00 , H04M3/22 , H04M3/36 , H04M3/38 , H04M3/42 , H04M3/436 , H04M3/46 , H04M3/493 , H04M3/51 , H04M11/00 , H04Q3/00 , H04Q3/545 , H04Q3/66 , H04Q3/72 , H04Q3/74
CPC分类号： H04Q3/665 , A63F2003/086 , G07C9/00166 , G07C11/00 , G07C15/005 , G07C15/006 , G07C2011/04 , H04M3/229 , H04M3/36 , H04M3/38 , H04M3/382 , H04M3/42059 , H04M3/436 , H04M3/46 , H04M3/493 , H04M3/51 , H04M11/00 , H04M2201/40 , H04M2203/2016 , H04M2242/22 , H04Q3/002 , H04Q3/54533 , H04Q3/5455 , H04Q3/54591 , H04Q3/72 , H04Q3/74 , H04Q2213/13034 , H04Q2213/13072 , H04Q2213/1309 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13095 , H04Q2213/13096 , H04Q2213/13097 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/13107 , H04Q2213/1316 , H04Q2213/13173 , H04Q2213/13175 , H04Q2213/13178 , H04Q2213/13204 , H04Q2213/1322 , H04Q2213/13256 , H04Q2213/1328 , H04Q2213/1332 , H04Q2213/13349 , H04Q2213/1337 , H04Q2213/13375 , H04Q2213/13376 , H04Q2213/13377
摘要： For use with a public communication facility (C) incorporating terminals (T1-TN), e.g. a telephone system, a statistical analysis system (D) interfaces with individual stations where a caller is prompted by voice instructions to provide digital data that is identified for positive association with the caller and is stored for processing. Callers are identified by sequence, assigned designations, and encoded forms of the sequence designation provided in the form of an acknowledgement. The stored data is statistically processed and correlated to establish data isolating the selection of the callers as identified by the system. Call sequence and identification data enables confirmation to identify specific callers.

6. 发明公开

EP0229170A1 STATISTICAL ANALYSIS SYSTEM FOR USE WITH PUBLIC COMMUNICATION FACILITY 失效
标题翻译：系统和方法以将其用于公众通信系统的统计分析。
公开(公告)号：EP0229170A1
公开(公告)日：1987-07-22
申请号：EP86904668.0
申请日：1986-07-08
申请人： KATZ, Ronald Alan
发明人： KATZ, Ronald Alan
IPC分类号： G07C9 , G07C11 , G07C15 , H04M3 , H04M11 , H04Q3 , A63F3
CPC分类号： H04Q3/665 , A63F2003/086 , G07C9/00166 , G07C11/00 , G07C15/005 , G07C15/006 , G07C2011/04 , H04M3/229 , H04M3/36 , H04M3/38 , H04M3/382 , H04M3/42059 , H04M3/436 , H04M3/46 , H04M3/493 , H04M3/51 , H04M11/00 , H04M2201/40 , H04M2203/2016 , H04M2242/22 , H04Q3/002 , H04Q3/54533 , H04Q3/5455 , H04Q3/54591 , H04Q3/72 , H04Q3/74 , H04Q2213/13034 , H04Q2213/13072 , H04Q2213/1309 , H04Q2213/13091 , H04Q2213/13093 , H04Q2213/13095 , H04Q2213/13096 , H04Q2213/13097 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/13107 , H04Q2213/1316 , H04Q2213/13173 , H04Q2213/13175 , H04Q2213/13178 , H04Q2213/13204 , H04Q2213/1322 , H04Q2213/13256 , H04Q2213/1328 , H04Q2213/1332 , H04Q2213/13349 , H04Q2213/1337 , H04Q2213/13375 , H04Q2213/13376 , H04Q2213/13377
摘要： Un système d'analyse statistique (D) utilisable en association avec des services publics de communications (C) à terminaux (T1-TN), par exemple un système téléphonique, est relié à des stations individuelles où la personne qui appelle est sollicitée par des instructions orales et est invitée à fournir des données numériques identifiées, associées positivement à l'abonné et mémorisées à des fins de traitement. Les personnes qui appellent sont identifiées par des séquences, des désignations attribuées, et des formes codées de la désignation de séquence se présentant sous la forme d'accusés de réception. Les données enregistrées sont statistiquement traitées et mises en correlation pour établir des données qui isolent une sélection de personnes qui appellent identifiées par le système. La séquence d'appels et les données d'identification permettent de confirmer l'identité de personnes qui appellent.

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