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    • 56. 发明公开
    • INTELLIGENT COMMUNICATIONS NETWORKS
    • 智能通信网络
    • EP0774191A1
    • 1997-05-21
    • EP95927847.0
    • 1995-08-04
    • BRITISH TELECOMMUNICATIONS public limited company
    • TAYLOR, Andrew, PaxtonHOLLYWOOD, Steven
    • H04M3H04Q3
    • H04M3/487H04M3/382H04M3/4228H04M3/533H04Q3/0029H04Q2213/1313H04Q2213/13517H04Q2213/13526H04Q2213/13546
    • A service node is described for use in an intelligent communications network for providing services for customers. The node comprises service defining means arranged to define a plurality of services; a plurality of resources each arranged to generate speech announcements in response to receipt of respective command signals and to provide an announcement finished signal when each generated speech announcement has finished being generated; a switch arranged to connect the resources to incoming calls routed by the network to the service node; and controlling means arranged to respond to such incoming calls to place details of the calls in corresponding service queues, to receive from the service defining means (a) a reserve resource request signal for reservation of a resource in respect of a call whose details have been passed to the service defining means by the controlling means from the top of a service queue, thereby associating the call with the service defining means, and in response to reserve a free one of the resources, (b) a connection request signal for the reserved resource to be connected to the call and in response to control the switch accordingly, (c) a command signal for the reserved resource to generate a corresponding speech announcement and in response to send the command signal to the reserved resource, (d) a signal for disassociating the service defining means from the call and in response to store the current details of the call, (e) a signal indicating that the service defining means is ready to handle another call and in response to pass to the service defining means the call then at the top of that service queue, and to receive from a reserved resource an announcement finished signal and in response to update the details of the corresponding call and to pass the updated details from store to the bottom of the corresponding service queue.
    • 描述服务节点用于智能通信网络以向客户提供服务。 该节点包括被设置为定义多个服务的服务定义装置; 多个资源,每个资源都被配置为响应于接收到各自的命令信号而生成语音通告,并且在每个生成的语音通告已经完成生成时提供通告完成信号; 交换机,其被布置为将资源连接到由网络路由到服务节点的入局呼叫; 以及控制装置,用于响应这些进入的呼叫,将呼叫的细节放置在相应的服务队列中,从服务定义装置(a)接收一个预留资源请求信号,用于预留关于其细节已被详细描述的呼叫的资源 由控制装置从服务队列的顶部传递到服务定义装置,由此将该呼叫与服务定义装置相关联,并且响应于预留免费的一个资源,(b)用于保留的连接请求信号 (c)用于所述预留资源的命令信号以生成相应的语音通知,并且响应于将所述命令信号发送到所述预留资源,(d)用于所述预留资源的信号 用于从该呼叫中解除服务定义装置的关联,并且响应于存储该呼叫的当前细节,(e)指示服务定义装置准备好的信号 并且响应于将该呼叫传递到该服务定义装置,然后在该服务队列的顶部传递该呼叫,并且从预留资源接收通知完成信号,并且响应于更新相应呼叫的细节并且传递 更新从商店到相应服务队列底部的详细信息。