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    • 1. 发明申请
    • METHOD, SYSTEM, AND APPARATUS FOR PROVIDING SELF-DESTRUCTING ELECTRONIC MAIL MESSAGES
    • 用于提供自毁电子邮件信息的方法,系统和设备
    • WO2004070618A1
    • 2004-08-19
    • PCT/US2003/002470
    • 2003-01-27
    • BELLSOUTH INTELLECTUAL PROPERTY CORPORATIONHARTSELLE, William, A.SHORT, Shannon, M.MEADOWS, Vernon
    • HARTSELLE, William, A.SHORT, Shannon, M.MEADOWS, Vernon
    • G06F15/16
    • H04L51/00G06Q10/107H04L29/06408H04L51/14H04L51/18H04L51/22H04L65/4023
    • A method, system, and apparatus for providing a self-destructing e-mail messages are described. An e-mail client application provides a user interface (908) through which the sender of an e-mail message can enter the message and a time period (910) or destruction of the message. Once the sender has provided this information, the e-mail client application sends a request to an e-mail server application to transmit the self-destructing e-mail message. The e-mail client application may also receive self-destructing e-mail messages. When a self-destructing e-mail message is received, the destruction date associated with the e-mail message is identified and the message is destroyed at the specified time. The e-mail client application can also limit the number and type of operations that may be performed on a self-destructing e-mail. An e-mail server application is also provided that receives requests from the e-mail client application to transmit self-destructing e-mail messages and perform other functions.
    • 描述了用于提供自毁电子邮件消息的方法,系统和装置。 电子邮件客户端应用程序提供用户界面(908),电子邮件消息的发送者可通过该用户界面(908)输入消息,并且消息的时间段(910)或销毁。 发送方提供此信息后,电子邮件客户端应用程序向电子邮件服务器应用程序发送请求,以发送自毁电子邮件。 电子邮件客户端应用程序也可能会收到自毁电子邮件。 当接收到自毁电子邮件时,识别与电子邮件消息相关联的销毁日期,并且消息在指定的时间被销毁。 电子邮件客户端应用程序还可以限制可以在自毁电子邮件上执行的操作的数量和类型。 还提供了一种电子邮件服务器应用程序,其接收来自电子邮件客户端应用程序的请求以传送自毁电子邮件消息并执行其他功能。
    • 3. 发明申请
    • GROUP ACCESS MANAGEMENT SYSTEM
    • 集团访问管理系统
    • WO2003100646A1
    • 2003-12-04
    • PCT/US2003/016097
    • 2003-05-20
    • BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
    • MALIK, Dale, W.
    • G06F15/173
    • H04L63/105Y10S707/99939
    • A system for limiting group access is provided. A representative system includes a group access management system (300 of Fig.3) operable to store a plurality of resource lists, the resource lists comprising at least one contact and at least one group (305 of Fig. 3) comprising at least one member (330 of Fig. 3) and further comprising a group class of service marker (320 of Fig. 3) associated with the at least one group. The system further comprises a network service router coupled to the group access management system and being operable to route service request, if the service request includes an adequate class of service marker with respect to the group class of service marker. Methods and other systems for limiting group access are also provided.
    • 提供了一种用于限制组访问的系统。 代表性系统包括可操作以存储多个资源列表的组访问管理系统(图3的300),所述资源列表包括至少一个联系人和包括至少一个成员的至少一个组(图3的305) (图3的330),并且还包括与所述至少一个组相关联的组类别的服务标记(图3的320)。 所述系统还包括耦合到所述组访问管理系统的网络服务路由器,并且如果所述服务请求包含相对于所述组类别服务标记的适当类别的服务标记,则所述网络服务路由器可操作以路由服务请求。 还提供了用于限制组访问的方法和其他系统。
    • 8. 发明申请
    • METHODS AND SYSTEMS FOR COMMUNICATING WITH SERVICE TECHNICIANS IN A TEMECOMMUNICATIONS SYSTEM
    • 在TEMECOMMUNICATIONS系统中与服务技术人员通信的方法和系统
    • WO2003069530A1
    • 2003-08-21
    • PCT/US2003/002742
    • 2003-01-30
    • BELLSOUTH INTELLECTUAL PROPERTY CORPORATIONSMITH, Steven, G.HUNT, Jessie, Bert, Jr.ERTLEY, Lawrence, E.
    • SMITH, Steven, G.HUNT, Jessie, Bert, Jr.ERTLEY, Lawrence, E.
    • G06F17/60
    • H04L41/22H04L29/06H04L67/36
    • Methods and systems are provided for communicating with a technician at a customer service location in a telecommunications system. One method embodiment includes generating an electronic message in an administration system; transmitting the generated electronic message from the administration system through a technician server operatively associated with the administration system; and, displaying the generated electronic message on a screen display adapted for viewing with an access device of the technician at the customer service location. One system embodiment includes an administration system configured for generating at least one electronic message; a technician server operatively associated with the administration system; and, a screen display adapted for receiving and displaying the generated electronic message for viewing on an access device of the technician at the customer service location. Computer-readable media embodiments of the present methods are also provided.
    • 提供方法和系统用于在电信系统中的客户服务位置与技术人员进行通信。 一种方法实施例包括在管理系统中生成电子消息,该管理系统通过与管理系统可操作地相关联的技术人员服务器从管理系统传送所生成的电子消息,并且在适于使用接入设备观看的屏幕显示器上显示生成的电子消息 技术人员在客户服务位置。 一个系统实施例包括被配置用于生成与管理系统可操作地相关联的技术人员服务器的至少一个电子消息的管理系统,以及适于接收和显示生成的电子消息以在客户的技术人员的访问设备上观看的屏幕显示 服务位置。 还提供了本方法的计算机可读介质实施例。