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    • 3. 发明申请
    • User interface for telephone system administration
    • 电话系统管理的用户界面
    • US20070211878A1
    • 2007-09-13
    • US11370097
    • 2006-03-07
    • Jonathan CadizGursharan SidhuJai SrinivasanXuedong Huang
    • Jonathan CadizGursharan SidhuJai SrinivasanXuedong Huang
    • H04M7/00
    • H04M3/42161H04M3/42314H04M3/436H04M3/54H04M2201/42H04M2242/30
    • A user interface for a telephone system may include a telephone portion operable to provide telephone administration functionality for each of a plurality of telephones of a telephone system. The telephone portion may include a telephone icon corresponding to at least one telephone of the plurality of telephones, the telephone icon operable to provide the telephone administration functionality for the at least one telephone. Other portions of the user interface may include an external line portion, an extension portion, or a user portion, which may include, respectively, an external line icon, an extension icon, and a user icon, where each icon may provide associated administration functionality. Accordingly, the user interface allows an administrator of the telephone system to easily view and administer the devices and elements of the telephone system.
    • 用于电话系统的用户界面可以包括可操作以为电话系统的多个电话中的每一个提供电话管理功能的电话部分。 电话部分可以包括对应于多个电话中的至少一个电话的电话图标,电话图标可操作以提供至少一个电话的电话管理功能。 用户界面的其他部分可以包括外部线部分,扩展部分或用户部分,其可以分别包括外部线图标,扩展图标和用户图标,其中每个图标可以提供相关联的管理功能 。 因此,用户接口允许电话系统的管理员容易地查看和管理电话系统的设备和元件。
    • 10. 发明申请
    • System and method for enhanced computer telephony integration and interaction
    • 用于增强计算机电话集成和交互的系统和方法
    • US20050047395A1
    • 2005-03-03
    • US10651468
    • 2003-08-29
    • Attila NarinJonathan CadizAnoop GuptaGavin JanckeMichael Boyle
    • Attila NarinJonathan CadizAnoop GuptaGavin JanckeMichael Boyle
    • H04L12/66H04M3/00H04M3/42H04M3/51H04Q3/58
    • H04M3/42323H04M3/42272H04M3/5125H04M3/5183
    • An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.
    • 一种增强的计算机电话集成系统,其促进专用小交换机(PBX)与计算机网络上的客户端计算机的交互和集成。 增强型电话(ET)服务器连接到PBX以及用户计算机上ET客户端的所有运行实例。 ET服务器充当ET客户端和PBX之间的代理。 ET客户端向ET服务器注册某个电话分机。 然后,ET服务器可以将来自注册的ET客户端的电话操作请求(例如拨打电话)转发到为电话分机服务的集团电话。 此外,ET服务器可以将电话事件(例如来电)从PBX转发到所有注册的客户端。 ET服务器便于电话和个人计算机功能的无缝集成,为用户提供丰富的用户控制的计算机电话集成。