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    • 6. 发明授权
    • Interactive voice response (IVR) aggregation master service
    • 交互式语音应答(IVR)聚合主服务
    • US07180985B2
    • 2007-02-20
    • US10649052
    • 2003-08-27
    • Vicki L. ColsonThomas E. CreamerBrent L. DavisPeeyush JaiswalVictor S. Moore
    • Vicki L. ColsonThomas E. CreamerBrent L. DavisPeeyush JaiswalVictor S. Moore
    • H04M11/00
    • H04M3/493H04M3/382H04M7/00
    • A method of aggregating interactive voice response services from a plurality of interactive voice response systems can include, for at least one caller, storing service information for a plurality of services within an interactive voice response system. Each service can be accessible through a corresponding one of the plurality of interactive voice response systems. The method further can include receiving a call from the caller and receiving an input from the caller over the call, wherein the input identifies at least one of the plurality of services and corresponding interactive voice response systems. The method also can include accessing the interactive voice response system corresponding to the identified service on behalf of the caller, retrieving information from the interactive voice response system, and providing the retrieved information to the caller.
    • 从多个交互式语音响应系统聚合交互式语音响应服务的方法可以包括对于至少一个呼叫者,在交互式语音响应系统内存储多个服务的服务信息。 每个服务可以通过多个交互式语音响应系统中相应的一个访问。 该方法还可以包括从呼叫者接收呼叫并通过呼叫接收来自呼叫者的输入,其中所述输入识别所述多​​个服务中的至少一个和对应的交互式语音响应系统。 该方法还可以包括代表呼叫者访问对应于所识别的服务的交互式语音响应系统,从交互式语音响应系统检索信息,以及将检索到的信息提供给呼叫者。
    • 7. 发明授权
    • Method and system for temporarily provisioning a telephone service feature for a subscriber
    • 为用户临时配置电话服务功能的方法和系统
    • US08085919B2
    • 2011-12-27
    • US12127248
    • 2008-05-27
    • Thomas E. CreamerJoseph H. McIntyreVictor S. MooreGlen R. Walters
    • Thomas E. CreamerJoseph H. McIntyreVictor S. MooreGlen R. Walters
    • H04M3/42
    • H04M3/42153
    • The invention provides a method and system for temporarily provisioning a telephone service feature. At the request of a calling or called party, a telephone service feature to be temporarily provisioned can be identified. Once identified, the telephone service feature can be provisioned and activated to handle the telephone service feature. Upon completion of the call, the requested telephone service is deactivated. In order to activate the requested telephone service feature, system resources can be allocated to support the identified telephone service feature. The allocation of system resources can include reserving a pool of resources for activating the identified telephone service feature. For example, a pool of line interface circuits may be reserved specifically for providing temporary provisioning of the telephone service feature for subscribers. An available resource capable of processing the identified telephone service feature can be selected from the pool of resources. The selection of an available resource can include multiplexing the available resource onto a conduit that bears existing service for the subscriber for which the telephone service feature is being provisioned.
    • 本发明提供一种用于临时提供电话服务特征的方法和系统。 在呼叫或被叫方的请求下,可以识别临时提供的电话服务功能。 一旦识别出来,电话服务功能就可以被设置和激活来处理电话服务功能。 呼叫完成后,所请求的电话服务被停用。 为了激活所请求的电话服务特征,可以分配系统资源来支持所识别的电话服务特征。 系统资源的分配可以包括预留用于激活所识别的电话服务特征的资源池。 例如,线路接口电路池可以被专门保留用于为用户提供电话服务特征的临时提供。 可以从资源池中选择能够处理所识别的电话服务特征的可用资源。 可用资源的选择可以包括将可用资源多路复用到承载电话服务特征正被提供的用户的现有服务的导管上。
    • 8. 发明申请
    • METHOD AND SYSTEM FOR TEMPORARILY PROVISIONING A TELEPHONE SERVICE FEATURE FOR A SUBSCRIBER
    • 用于临时提供电话服务功能的方法和系统
    • US20080226048A1
    • 2008-09-18
    • US12127248
    • 2008-05-27
    • Thomas E. CreamerJoseph H. McIntyreVictor S. MooreGlen R. Walters
    • Thomas E. CreamerJoseph H. McIntyreVictor S. MooreGlen R. Walters
    • H04M3/42
    • H04M3/42153
    • The invention provides a method and system for temporarily provisioning a telephone service feature. At the request of a calling or called party, a telephone service feature to be temporarily provisioned can be identified. Once identified, the telephone service feature can be provisioned and activated to handle the telephone service feature. Upon completion of the call, the requested telephone service is deactivated. In order to activate the requested telephone service feature, system resources can be allocated to support the identified telephone service feature. The allocation of system resources can include reserving a pool of resources for activating the identified telephone service feature. For example, a pool of line interface circuits may be reserved specifically for providing temporary provisioning of the telephone service feature for subscribers. An available resource capable of processing the identified telephone service feature can be selected from the pool of resources. The selection of an available resource can include multiplexing the available resource onto a conduit that bears existing service for the subscriber for which the telephone service feature is being provisioned.
    • 本发明提供一种用于临时提供电话服务特征的方法和系统。 在呼叫或被叫方的请求下,可以识别临时提供的电话服务功能。 一旦识别出来,电话服务功能就可以被设置和激活来处理电话服务功能。 呼叫完成后,所请求的电话服务被停用。 为了激活所请求的电话服务特征,可以分配系统资源来支持所识别的电话服务特征。 系统资源的分配可以包括预留用于激活所识别的电话服务特征的资源池。 例如,线路接口电路池可以被专门保留用于为用户提供电话服务特征的临时提供。 可以从资源池中选择能够处理所识别的电话服务特征的可用资源。 可用资源的选择可以包括将可用资源多路复用到承载电话服务特征正被提供的用户的现有服务的导管上。