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1. 发明专利

JP2006065753A Conversation controller, control method and program 审中-公开
标题翻译：对话控制器，控制方法和程序
公开(公告)号：JP2006065753A
公开(公告)日：2006-03-09
申请号：JP2004250248
申请日：2004-08-30
申请人： Toshiba Corp , 株式会社東芝
发明人： ABE MAMIKO , NAKAYAMA YASUKO , UMEKI HIDEO , ISHII TAKESHI , YAMAMOTO MASATERU
IPC分类号： G06F13/00 , G06F15/00 , G06Q10/00 , G06Q10/06 , G06Q50/00
摘要： PROBLEM TO BE SOLVED: To provide a conversation controller and control method, and a program therefor capable of extracting and displaying situation information in every item of business management from conversation information accumulated one-dimensionally. SOLUTION: This conversation controller for generating the situation information from the conversation information talked among organization members as to the item of business, and for displaying it is provided with a conversation information accumulating means for accumulating the conversation information, a business selection means for selecting an integration rule applicable to in the every corresponding business to the conversation information, and the business, and an integration information generating means for integration-processing the conversation information accumulated in the conversation information accumulating means, based on the integration rule corresponding to the selected business, and for generating the situation information expressing a situation of the business in the every item. COPYRIGHT: (C)2006,JPO&NCIPI
摘要翻译：要解决的问题：提供一种会话控制器和控制方法及其程序，其能够从一维累积的会话信息中提取和显示在业务管理的每个项目中的状况信息。解决方案：该会话控制器用于从组织成员中关于业务项目谈话的会话信息生成情况信息，并且用于显示它的会话控制器设置有用于累积对话信息的会话信息累积装置，业务选择装置用于选择适用于对话信息的每个对应业务的整合规则和业务;以及积分信息生成装置，用于根据对应于该对话信息的积分规则对在会话信息累积装置中累积的会话信息进行积分处理选择业务，并产生表示每个项目的业务情况的情况信息。版权所有（C）2006，JPO＆NCIPI

2. 发明专利

JP2005190488A Information maintenance management device of information sharing system and its method 有权
标题翻译：信息共享系统的信息维护管理设备及其方法
公开(公告)号：JP2005190488A
公开(公告)日：2005-07-14
申请号：JP2005004354
申请日：2005-01-11
申请人： Toshiba Corp , 株式会社東芝
发明人： MANABE TOSHIHIKO , SASAKI KOUICHI , NAKAYAMA YASUKO , SUZUKI MASARU
IPC分类号： G06F17/30 , G06F12/00
摘要： PROBLEM TO BE SOLVED: To provide an information sharing system capable of efficiently carrying out checking work of information.
SOLUTION: This information sharing system comprises: a step for accumulating information to be published in response to an inquiry of a user in a public database by connecting it to a computer network; a step for accumulating information being not a publishing object in a private database; a step for operating the inquiry of the user to the public database or retrieved and referred information in parallel with each other as the inquiry of the user to the public database or retrieved and referred information; a step for changing a previously assigned effectiveness order of information when there is relevant information in the step for operating the inquiry to the public database or retrieval and reference in parallel with each other; a step for detecting the information accumulated in the private database as information to be moved to the public database based on the effectiveness order calculated in the step for changing the effectiveness order; and a step for providing the information along with the effectiveness order.
COPYRIGHT: (C)2005,JPO&NCIPI
摘要翻译：要解决的问题：提供能够有效地执行信息检查工作的信息共享系统。该信息共享系统包括：通过将公共数据库中的用户的查询连接到计算机网络来累积要发布的信息的步骤; 在私人数据库中累积不是发布对象的信息的步骤; 将用户对公共数据库的查询或相互并行的检索和引用的信息作为用户对公共数据库的查询或检索和引用的信息的步骤; 当在用于对公共数据库进行查询的操作的步骤中存在相关信息或者彼此并行地检索和引用时，改变先前分配的有效信息顺序的步骤; 基于在改变有效性顺序的步骤中计算出的有效性顺序，检测在私人数据库中积累的信息作为要移动到公共数据库的信息的步骤; 以及提供信息以及有效性顺序的步骤。版权所有（C）2005，JPO＆NCIPI

3. 发明专利

JP2005222227A System, method and program for supporting knowledge management 审中-公开
标题翻译：支持知识管理的系统，方法和程序
公开(公告)号：JP2005222227A
公开(公告)日：2005-08-18
申请号：JP2004028100
申请日：2004-02-04
申请人： Toshiba Corp , 株式会社東芝
发明人： ISHII TAKESHI , NAKAYAMA YASUKO , YAMAMOTO MASATERU , ABE MAMIKO
IPC分类号： G06Q10/06 , G06Q10/00 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To provide a knowledge management support system for objectively evaluating a communication action, and to provide a method and a program thereof. SOLUTION: The system includes: a competency information storage part 1012 for storing competency information which is constituted of the content and state of a business activity, the performer of the business activity, the time of communication, the partner of the communication, and a communication action, etc.; and an interaction information analyzing part 1015 for comparing the competency information stored in a competency information storage device 12 with interaction information, so as to generate a communication evaluation result. The interaction information analyzing part 1015 determines whether the interaction information includes the competency information or not. When it is included, the interaction information is given a flag for indicating an adaptation state with the competency information. Thus, a knowledge utilization state is objectively evaluated. COPYRIGHT: (C)2005,JPO&NCIPI
摘要翻译：要解决的问题：提供用于客观评估通信动作的知识管理支持系统，并提供其方法和程序。解决方案：系统包括：能力信息存储部分1012，用于存储由业务活动的内容和状态，业务活动的执行者，通信时间，通信的伙伴，和沟通行动等; 以及用于将存储在能力信息存储装置12中的能力信息与交互信息进行比较的交互信息分析部分1015，以便生成通信评估结果。交互信息分析部1015确定交互信息是否包含能力信息。当它被包括时，交互信息被给出用于指示具有能力信息的适应状态的标志。因此，客观地评估知识利用状态。版权所有（C）2005，JPO＆NCIPI

4. 发明专利

JP2008033961A Document management method and document management device 审中-公开
标题翻译：文件管理方法和文件管理设备
公开(公告)号：JP2008033961A
公开(公告)日：2008-02-14
申请号：JP2007260232
申请日：2007-10-03
申请人： Toshiba Corp , 株式会社東芝
发明人： UMEKI HIDEO , SHIMOGOORI NOBUHIRO , SASAKI KOUICHI , FUKUI MIYOSHI , NAKAYAMA YASUKO
IPC分类号： G06F17/21 , G06F17/24 , G06F17/30
摘要： PROBLEM TO BE SOLVED: To provide a document management method efficiently editing/updating a document and managing update history of the document based on argument among users of a plurality of terminals connected via a network and a document management device using the same. SOLUTION: The editing content to the document to be edited selected among a plurality of documents which are input from the terminals connected to the network and can be shared via the network and a comment sentence corresponding to the editing content associated with the editing content are accepted, a new updated document is created by updating the document to be edited based on the editing content, the update content of the document to be edited is extracted from comparison between before and after update of the document to be edited, at least the update content is stored as history regarding update of the document to be edited by associating the update content with the comment sentence and the update content is displayed in a requester terminal with the comment sentence according to requests from the user. COPYRIGHT: (C)2008,JPO&INPIT
摘要翻译：要解决的问题：提供一种文档管理方法，其有效地编辑/更新文档，并且基于通过网络连接的多个终端的用户和使用该文档的文档管理装置的参数来管理文档的更新历史。解决方案：从要连接到网络的终端输入的多个文档中选择要编辑的文档的编辑内容，并且可以经由网络共享，以及与编辑相关联的编辑内容对应的注释句内容被接受，通过基于编辑内容更新要编辑的文档来创建新的更新文档，从要编辑的文档更新之前和之后的比较中提取要编辑的文档的更新内容至少通过将更新内容与注释句相关联来将更新内容存储为关于要编辑的文档的更新的历史，并且更新内容根据来自用户的请求与注释句显示在请求者终端中。版权所有（C）2008，JPO＆INPIT

5. 发明专利

JP2004220178A Knowledge management diagnostic system, its method and program 审中-公开
公开(公告)号：JP2004220178A
公开(公告)日：2004-08-05
申请号：JP2003004616
申请日：2003-01-10
申请人： Toshiba Corp , 株式会社東芝
发明人： NAKAYAMA YASUKO , TSUBOI HIROYUKI , UEDA ETSUSHI , ISHII TAKESHI
IPC分类号： G06Q10/06 , G06Q10/00 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To provide a policy for extracting a weak point of an organization and improving the organization, based on a concrete knowledge property to be owned by the organization. SOLUTION: A knowledge management diagnostic system comprises a means for inputting organization defining information including a plurality of object businesses and business problems of the organization; a means for storing organization format information associated with assumed object businesses, assumed knowledge properties and assumed problems; a means for extracting partial information of the organization format information similar to the organization defining information; a means for prompting corrections of the partial information to information matched with the organization to be diagnosed; a means for storing the determination index information to determine whether or not the organization achieves levels by each knowledge utilized degree level; a means for prompting inputting the fact whether or not the determination index information matches with the organization; and a means for extracting knowledge property information and knowledge utilized degree level information corresponding to the determination index information. COPYRIGHT: (C)2004,JPO&NCIPI

6. 发明专利

JP2003295751A Conversation simulating device and conversation support method 有权
标题翻译：对话模拟设备和对话支持方法
公开(公告)号：JP2003295751A
公开(公告)日：2003-10-15
申请号：JP2002097654
申请日：2002-03-29
申请人： Toshiba Corp , 株式会社東芝
发明人： NAKAYAMA YASUKO , NARUSE YUJIRO
IPC分类号： G09B9/00 , G09B19/04
摘要： PROBLEM TO BE SOLVED: To provide a conversation simulating device enabling a user to have training of conversation with various people in various scenes that the user encounters on the individual level. SOLUTION: The conversation simulating device sets, based on an inputted condition for setting a desired scene and a desired conversation opposite party, the scene and the conversation opposite party, obtains latest information by category based on the condition, and displays the latest information of the category selected by the user out of the latest information collected by category to present advice to the user so that the user can have a conversation suitable to the condition and the category selected as a topic. When the user speaks, the conversation simulating device generates words of the conversation opposite party agreeing with the content of the user's speech. At this time, when a topic word is extracted from the contents of the user's speech, words of the conversation opposite party agreeing with the topic word are generated. COPYRIGHT: (C)2004,JPO
摘要翻译：要解决的问题：提供一种对话模拟装置，使得用户能够在用户在个人层面上遇到的各种场景中的各种人员进行对话的训练。
解决方案：对话模拟装置根据用于设置所需场景的输入条件和期望的对话方，场景和对话对方，根据条件按类别获取最新信息，并显示最新的通过类别收集的最新信息中的用户选择的类别的信息，以向用户呈现建议，使得用户可以具有适合于作为主题选择的条件和类别的对话。当用户说话时，对话模拟装置产生与用户言语内容一致的对话对话词。此时，当从用户言语的内容中提取主题词时，生成与主题词一致的会话对方的单词。版权所有（C）2004，JPO

7. 发明专利

JP2005292956A Device and method for simulating knowledge utilization effect, and program for calculating knowledge utilization effect by simulation 有权
标题翻译：用于模拟知识利用效应的设备和方法，以及通过模拟计算知识利用效应的程序
公开(公告)号：JP2005292956A
公开(公告)日：2005-10-20
申请号：JP2004103843
申请日：2004-03-31
申请人： Toshiba Corp , 株式会社東芝
发明人： YAMAMOTO MASATERU , NAKAYAMA YASUKO , ISHII TAKESHI , ABE MAMIKO
IPC分类号： G06Q10/06 , G06Q10/00 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To support the achievement evaluation simulation of a company and the subsequent decision making relative to a measure by analyzing a business amount from the viewpoint of knowledge utilization. SOLUTION: A knowledge utilization effect simulation device comprises: a first template (22) for defining the degree of a knowledge utilization action required in utilizing knowledge in connection with an index having a variable index level; a second template (23) for defining the configuration ratio of the knowledge utilization actions related to business performance in association with the business amount; a setting means (26) for setting the change rate of an influence rate (impact), which corresponds to the degree of the knowledge utilization action and corresponds to the influence rate (impact) on the business and the change of the index level, as a simulation condition; and a simulating means (21) for calculating the business amount after the change of the index level by multiplying the business amount by the influence rate and the change rate in response to the configuration ratio of the knowledge utilization actions. COPYRIGHT: (C)2006,JPO&NCIPI
摘要翻译：要解决的问题：从知识利用的角度分析业务量，支持公司的成果评估模拟和相对于度量的后续决策。解决方案：知识利用效应模拟装置包括：第一模板（22），用于定义利用与具有可变索引级别的索引相关联的知识所需的知识利用动作的程度; 第二模板（23），用于定义与业务量相关联的与业务绩效相关的知识利用动作的配置比; 将与知识利用动作的程度对应的影响率（影响）的变化率设定为对业务的影响率（影响）和指标水平的变化的设定单元（26）作为模拟条件; 以及模拟装置（21），用于响应于知识利用动作的配置比，通过将业务量乘以影响率和变化率来计算索引级别改变后的业务量。版权所有（C）2006，JPO＆NCIPI

8. 发明专利

JP2003295748A Learning support method and learning support system 审中-公开
标题翻译：学习支持方法和学习支持系统
公开(公告)号：JP2003295748A
公开(公告)日：2003-10-15
申请号：JP2002097655
申请日：2002-03-29
申请人： Toshiba Corp , 株式会社東芝
发明人： NAKAYAMA YASUKO , MINAMI MASAKATA , SHIRAI TADAHIRO
IPC分类号： G09B5/12 , G06Q50/00 , G06Q50/10 , G06Q50/20 , G09B19/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To provide a learning environment having presence where a learner does not feel loneliness but can feel as if the learner were learning together with a plurality of learners even when the leaner is learning alone. SOLUTION: In the learning support method, a question sentence or a comment sentence inputted while learning by each of a plurality of users corresponding to each of a plurality of terminal devices is recorded as learning history. When a first user who is one of the plurality of users inputs a question sentence or a comment sentence, a question sentence or a comment sentence similar to that inputted by the first user is retrieved out of the learning history recorded when each of a plurality of second users other than the first user among the plurality of users studied in the past based on the learning materials, and it is displayed on the terminal device corresponding to the first user. COPYRIGHT: (C)2004,JPO
摘要翻译：要解决的问题：为了提供学习环境，学习者不会感到孤独感，但是即使学习更简单，学习者也可以感觉到学习者与多个学习者一起学习。解决方案：在学习支持方法中，记录与多个终端装置中的每一个相对应的多个用户的每个用户的学习期间输入的问题句或评论句作为学习历史。当作为多个用户之一的第一用户输入问题语句或注释句时，从多个用户中的每一个记录的学习历史中检索出与第一用户输入的类似的问题句或评论句基于学习材料，在过去研究过的多个用户中除了第一用户之外的第二用户，并且显示在对应于第一用户的终端设备上。版权所有（C）2004，JPO

9. 发明专利

JPH1083386A INFORMATION SHARING SUPPORT SYSTEM 失效
公开(公告)号：JPH1083386A
公开(公告)日：1998-03-31
申请号：JP1493797
申请日：1997-01-29
申请人： TOSHIBA CORP
发明人： NAKAYAMA YASUKO , SASAKI KOUICHI , FUKUI MIYOSHI , MANABE TOSHIHIKO , OTAKE YOSHIHISA , TAKEBAYASHI YOICHI , TAKAHASHI TOSHINARI , IMAI TORU , GOTO KAZUYUKI
IPC分类号： G06F15/00 , G06F13/00 , G06F17/00 , G06F17/21 , G06F17/30 , G06Q10/10 , G06Q30/02 , G06Q30/06 , G06Q50/00 , G06Q50/10 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To promote information opening and information sharing at an organization by evaluating opened information depending on the profitability of a person referring to opened information, evaluating the utilizing result of a person utilizing opened information and feeding back it to an information opening person and an information referring person so as to motivate individuals to open information and to utilize it. SOLUTION: When a third person refers to opened information stored in an opened information storing means 8 through an information referring means 2, evaluating data of the information referring person with respect to opened information he refers to is inputted to an evaluation input means 3. The evaluating data is tabulated by an evaluation means 4 and stored in a referring history storing means 9 to inform the information opening person of the evaluating result through an evaluating result information means 6. In addition, based on a utilizing example registered by the person referring to the opened information at the time of referring to opened information through the means 2, a utilizing result evaluating means evaluates the utilizing result of individual opened information and gives information on it.

10. 发明专利

JPH08255082A KNOWLEDGE BASE DEVICE, LINK INFORMATION INPUT DEVICE, AND INFORMATION RETRIEVAL DEVICE 失效
公开(公告)号：JPH08255082A
公开(公告)日：1996-10-01
申请号：JP8345095
申请日：1995-03-16
申请人： TOSHIBA CORP
发明人： TAKAHASHI KAZUSHIGE , MANABE TOSHIHIKO , NAKAYAMA YASUKO , SASAKI KOUICHI , TSUJIMOTO SHUICHI
IPC分类号： G06F9/44 , G06F17/30 , G06N5/04
摘要： PURPOSE: To provide a knowledge base device which does not end inference without finding a solution although a knowledge base is in process of structuring and can show a proper solution. CONSTITUTION: This device is equipped with an inference part 6 which performs specific inference for solving a given problem, an object knowledge storage part 8 for storing object knowledge referred to by the inference part 6 at the time of the inference, and a knowledge acquisition processing part 9 which provides the inference part 6 with knowledge contents by accessing a corresponding knowledge acquisition destination on the basis of knowledge acquisition destination data stored in the object knowledge storage part 8 unless the corresponding knowledge contents are described when the inference part 6 retrieves the object knowledge in the object knowledge part 8 for the inference.

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