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    • 8. 发明申请
    • Dynamic program support links
    • 动态程序支持链接
    • US20080046416A1
    • 2008-02-21
    • US11506422
    • 2006-08-18
    • Mai-Ian Tomsen BukovecJeanine E. SpenceEric D. KiddGary J. Purchase
    • Mai-Ian Tomsen BukovecJeanine E. SpenceEric D. KiddGary J. Purchase
    • G06F17/30
    • G06F16/9032
    • Described is a technology by which support information (e.g., help and/or other information) related to a computer program is automatically and dynamically searched with respect to a task of that program, with the results of the search aggregated for output in relation to the program. For example, the search may be based on active context data of the task (e.g., such as error data and the current operating environment), so that the support information that is located matches what is likely relevant. User preference data and default data may be used to narrow the search to specific sites, such as community forums that have been deemed to be valuable. Other input used to generate the query or queries may include historical and/or statistical data, and/or explicit user input.
    • 描述了一种技术,通过该技术,与计算机程序相关的支持信息(例如,帮助和/或其他信息)相对于该程序的任务被自动和动态搜索,搜索结果被聚合以便输出相对于 程序。 例如,搜索可以基于任务的活动上下文数据(例如,诸如错误数据和当前操作环境),使得所位于的支持信息匹配可能相关的信息。 用户偏好数据和默认数据可用于将搜索缩小到特定站点,例如被认为有价值的社区论坛。 用于生成查询或查询的其他输入可以包括历史和/或统计数据和/或显式用户输入。