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    • 2. 发明申请
    • AUTOMATED SOLUTION FOR MANAGING ANCILLARY WORKING RELATIONSHIPS IN AN ORGANIZATION
    • 用于管理组织中的安全工作关系的自动解决方案
    • US20090198530A1
    • 2009-08-06
    • US12023161
    • 2008-01-31
    • PATRICK J. O'SULLIVANHEMA SRIKANTHCAROL S. ZIMMET
    • PATRICK J. O'SULLIVANHEMA SRIKANTHCAROL S. ZIMMET
    • G06Q10/00
    • G06Q10/06G06Q10/063G06Q50/01
    • The present invention discloses a method, system, device, and/or computer program for managing ancillary relationships in an organization. The invention can include a social network graph, a directory services data store, and an ancillary relationship coordinator. The social network graph can graphically illustrate the relationships, both direct and ancillary, between members of the organization. The directory services data store can be configured to contain a directory services tree corresponding to the social network graph. The ancillary relationship coordinator can be configured to automatically identify and manage the ancillary relationships between the members of the organization. The ancillary relationship coordinator can incorporate information pertaining to the ancillary relationships into the social network graph and the directory services data store.
    • 本发明公开了一种用于管理组织中的辅助关系的方法,系统,设备和/或计算机程序。 本发明可以包括社交网络图,目录服务数据存储和辅助关系协调器。 社交网络图可以图形地说明组织成员之间的直接和辅助关系。 目录服务数据存储可以配置为包含与社交网络图对应的目录服务树。 辅助关系协调器可以配置为自动识别和管理组织成员之间的辅助关系。 辅助关系协调员可以将与辅助关系有关的信息合并到社交网络图和目录服务数据存储中。
    • 5. 发明申请
    • LOCATION BASED QUALITY OF SESSION CONTROL IN UNIFIED TELEPHONY
    • 基于位置的质量控制在统一的电话
    • US20130279677A1
    • 2013-10-24
    • US13449676
    • 2012-04-18
    • CHELSEA C. BEERSEPATRICK J. O'SULLIVANJEFFREY B. SLOYERCAROL S. ZIMMET
    • CHELSEA C. BEERSEPATRICK J. O'SULLIVANJEFFREY B. SLOYERCAROL S. ZIMMET
    • H04M3/42
    • H04M3/2227H04M3/56
    • Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.
    • 在统一电话中实现位置和历史趋势的会话质量可以从建立电话会议开始。 可以确定每个终端用户设备的位置,并且可以基于终端用户设备的标识符的位置来执行先前建立的数据存储的查询,其具有用于每个终端用户设备的会话质量的历史趋势数据。 如果查询的结果表明最终用户设备的会话质量低于为电话会议建立的基准的相对较低的质量,则设计用于确保电话会议的纠正措施以基线或以上的会话质量进行 可以执行。 或者,协作会话的位置和历史趋势数据和分析可以呈现给人类主持人,谁可以被提示选择所需的纠正措施。