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    • 1. 发明申请
    • SERVICE MANAGEMENT PLATFORM FOR FLEET OF ASSETS
    • 资产负债表服务管理平台
    • US20120123951A1
    • 2012-05-17
    • US13297863
    • 2011-11-16
    • Richard Michael HYATTSatish JoshiNagendran ParasuRobert Hewes
    • Richard Michael HYATTSatish JoshiNagendran ParasuRobert Hewes
    • G06Q10/08
    • G06Q10/10G06Q10/20
    • A system for managing a plurality of assets and a plurality of parties related to those assets includes a plurality of data sources with information related to the parties and the service of the assets and a first service management server. The service management server may be configured as first and second servers with different functionalities. The service management server, or the first and second service management servers, is configured to collect the data from the plurality of data sources related to the parties and the service of the assets; and is configured to determine maintenance or service requirements for the assets, collect and distribute asset specific data for managing the service requirements of the assets, facilitate communication between parties to a service event, and maintain current and historical data about the service event.
    • 用于管理与这些资产相关的多个资产和多个方的系统包括具有与各方有关的信息和资产的服务的多个数据源以及第一服务管理服务器。 服务管理服务器可以被配置为具有不同功能的第一和第二服务器。 服务管理服务器或第一和第二服务管理服务器被配置为从与该方资源相关的多个数据源和该资产的服务中收集数据; 并且被配置为确定资产的维护或服务要求,收集和分配用于管理资产的服务需求的资产特定数据,促进服务事件的各方之间的通信,并维护关于服务事件的当前和历史数据。