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1. 发明申请

US20070116185A1 Real time web-based system to manage trouble tickets for efficient handling 审中-公开
标题翻译：实时基于网络的系统管理故障单以进行有效的处理
公开(公告)号：US20070116185A1
公开(公告)日：2007-05-24
申请号：US11255542
申请日：2005-10-21
申请人： Raj Savoor , Baofeng Jiang , Xidong Wu , Mengfeng Tsai , Steve Sposato
发明人： Raj Savoor , Baofeng Jiang , Xidong Wu , Mengfeng Tsai , Steve Sposato
IPC分类号： H04M3/08
CPC分类号： H04M3/5191 , H04M3/08 , H04M3/304 , H04M3/5133 , H04M3/5232 , H04M2201/38 , H04M2203/2011
摘要： A method of directing a trouble ticket includes receiving a trouble ticket via a web interface, characterizing the trouble ticket by group (i.e., assigning the trouble ticket to a group), and directing the trouble ticket to a maintenance center technician who is a specialist in the type of problems indicated by the group. The method may be performed by a computer system in response to a set of instructions stored on a computer-readable medium.
摘要翻译：指导故障单的方法包括：通过网络接口接收故障单，组合故障单（即向组中分配故障单），并将故障单引导到作为专家的维护中心技术人员该组所指出的问题类型。响应于存储在计算机可读介质上的一组指令，该方法可以由计算机系统执行。

2. 发明申请

US20080091914A1 Method and system for multi-tiered data access 审中-公开
标题翻译：用于多层次数据访问的方法和系统
公开(公告)号：US20080091914A1
公开(公告)日：2008-04-17
申请号：US11999580
申请日：2007-12-06
申请人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
发明人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
IPC分类号： G06F12/06
CPC分类号： H04L41/12 , G06F16/25
摘要： A system and method include receiving a telephone number corresponding to a unique pair of first and second parameters in which the first parameter corresponds to a device having a plurality of ports and the second parameter corresponds to one of the ports of the device. A storage includes units respectively corresponding to different first parameters with each unit respectively having a physical location in the storage. Each unit has members respectively corresponding to different second parameters with each of the second parameters respectively corresponding to a member of each unit. The parameters are determined using the telephone number. A physical location in storage of a unit corresponding to the first parameter is determined. The member corresponding to the second parameter of the unit which corresponds to the first parameter is then identified.
摘要翻译：一种系统和方法包括接收对应于第一和第二参数的唯一对的电话号码，其中第一参数对应于具有多个端口的设备，第二参数对应于设备的一个端口。存储器包括分别对应于不同的第一参数的单元，每个单元分别具有存储器中的物理位置。每个单元具有分别对应于不同的第二参数的成员，其中每个第二参数分别对应于每个单元的成员。使用电话号码确定参数。确定与第一参数对应的单元的存储中的物理位置。然后识别对应于与第一参数对应的单元的第二参数的成员。

3. 发明申请

US20070061523A1 System, computer readable medium and method for multi-tiered data access 有权
标题翻译：用于多层数据访问的系统，计算机可读介质和方法
公开(公告)号：US20070061523A1
公开(公告)日：2007-03-15
申请号：US11227053
申请日：2005-09-15
申请人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
发明人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
IPC分类号： G06F13/00
CPC分类号： H04L41/12 , G06F17/30557
摘要： A system, computer readable medium, and method for multi-tiered data access. The method includes the steps of determining a first search parameter and a second search parameter in response to an operator initiated command, determining a physical location of a data unit corresponding to the first search parameter, identifying a data member corresponding to the second search parameter, and outputting the data member to an operator interface device.
摘要翻译：一种用于多层数据访问的系统，计算机可读介质和方法。该方法包括以下步骤：响应于操作者启动的命令确定第一搜索参数和第二搜索参数，确定对应于第一搜索参数的数据单元的物理位置，识别与第二搜索参数对应的数据成员，并将数据成员输出到操作员界面装置。

4. 发明申请

US20060159232A1 System and method for managing a communication network 审中-公开
标题翻译：用于管理通信网络的系统和方法
公开(公告)号：US20060159232A1
公开(公告)日：2006-07-20
申请号：US11036668
申请日：2005-01-14
申请人： Baofeng Jiang , Xidong Wu , Mengfeng Tsai , Raghvendra Savoor
发明人： Baofeng Jiang , Xidong Wu , Mengfeng Tsai , Raghvendra Savoor
IPC分类号： H04M1/24 , H04M3/08
CPC分类号： H04M3/2209
摘要： A method of evaluating a performance of a communication network, such as a digital subscriber line, is discussed. At least one communication performance parameter is collected for a plurality of data objects associated with the communication network. Data objects are related to customer network connections and typically share a relation such as proximity or street address. The performance parameter of a single line is compared to the performance parameter of the related lines.
摘要翻译：讨论了评估诸如数字用户线路的通信网络的性能的方法。为与通信网络相关联的多个数据对象收集至少一个通信性能参数。数据对象与客户网络连接相关，通常共享一个关系，如邻近或街道地址。将单线的性能参数与相关线路的性能参数进行比较。

5. 发明授权

US07346756B2 System, computer readable medium and method for multi-tiered data access 有权
标题翻译：用于多层数据访问的系统，计算机可读介质和方法
公开(公告)号：US07346756B2
公开(公告)日：2008-03-18
申请号：US11227053
申请日：2005-09-15
申请人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
发明人： Andre Fuetsch , Baofeng Jiang , Jerold Osato , Mengfeng Tsai , Xidong Wu
IPC分类号： G06F9/26 , G06F9/34
CPC分类号： H04L41/12 , G06F17/30557
摘要： A system, computer readable medium, and method for multi-tiered data access. The method includes the steps of determining a first search parameter and a second search parameter in response to an operator initiated command, determining a physical location of a data unit corresponding to the first search parameter, identifying a data member corresponding to the second search parameter, and outputting the data member to an operator interface device.
摘要翻译：一种用于多层数据访问的系统，计算机可读介质和方法。该方法包括以下步骤：响应于操作者启动的命令确定第一搜索参数和第二搜索参数，确定对应于第一搜索参数的数据单元的物理位置，识别与第二搜索参数对应的数据成员，并将数据成员输出到操作员界面装置。

6. 发明申请

US20050088974A1 Trunk design optimization for public switched telephone network 失效
标题翻译：公共交换电话网络的中继线设计优化
公开(公告)号：US20050088974A1
公开(公告)日：2005-04-28
申请号：US10975345
申请日：2004-10-29
申请人： Raghvendra Savoor , Andre Fuetsch , Frederick Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Kimble
发明人： Raghvendra Savoor , Andre Fuetsch , Frederick Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Kimble
IPC分类号： H04M15/00 , H04Q3/66 , H04L12/26
CPC分类号： H04M15/8016 , H04M15/00 , H04M15/49 , H04M2215/46 , H04M2215/7414 , H04Q3/66 , H04Q2213/13097 , H04Q2213/13145 , H04Q2213/13146 , H04Q2213/13282 , H04Q2213/1338 , H04Q2213/13396
摘要： A method and system enable optimization of trunk group design in a public switched telephone network (PSTN). A community of interest, including two end offices connected by a direct trunk and at least one tandem switch, is identified using out-of band signaling data collected from the PSTN. An application server interfaced to the PSTN determines whether traffic in the community of interest passes through the tandem switch during a predetermined time period. When traffic passes through the tandem switch, the application server further determines whether the direct trunk between the end offices experienced an overflow condition during the same predetermined time period. When the direct trunk did not experience an overflow condition, an exchange code associated with the traffic passing through the tandem switch is designated as a misrouted code. The misrouted code is flagged so that associated traffic is redirected through the direct trunk.
摘要翻译：一种方法和系统能够在公共交换电话网（PSTN）中实现中继线群设计的优化。利用从PSTN收集的带外信令数据，识别一个感兴趣的社区，包括通过直接中继线连接的两个终端站和至少一个串联交换机。连接到PSTN的应用服务器确定在预定时间段期间，感兴趣社区中的业务是否通过串联交换机。当业务通过串联交换机时，应用服务器进一步确定在相同的预定时间段内，终端局之间的直接中继线是否经历了溢出状态。当直接中继线没有经历溢出情况时，与通过串联交换机的流量相关联的交换码被指定为错误路由的代码。标记的错误代码使相关联的流量通过直接中继线重定向。

7. 发明授权

US07453809B2 Trunk design optimization for public switched telephone network 失效
标题翻译：公共交换电话网络的中继线设计优化
公开(公告)号：US07453809B2
公开(公告)日：2008-11-18
申请号：US10975345
申请日：2004-10-29
申请人： Raghvendra G. Savoor , Andre Fuetsch , Frederick Michael Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Lewis Kimble
发明人： Raghvendra G. Savoor , Andre Fuetsch , Frederick Michael Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Lewis Kimble
IPC分类号： H04L12/26 , H04M3/22 , H04M7/00
CPC分类号： H04M15/8016 , H04M15/00 , H04M15/49 , H04M2215/46 , H04M2215/7414 , H04Q3/66 , H04Q2213/13097 , H04Q2213/13145 , H04Q2213/13146 , H04Q2213/13282 , H04Q2213/1338 , H04Q2213/13396
摘要： A method and system enable optimization of trunk group design in a public switched telephone network (PSTN). A community of interest, including two end offices connected by a direct trunk and at least one tandem switch, is identified using out-of band signaling data collected from the PSTN. An application server interfaced to the PSTN determines whether traffic in the community of interest passes through the tandem switch during a predetermined time period. When traffic passes through the tandem switch, the application server further determines whether the direct trunk between the end offices experienced an overflow condition during the same predetermined time period. When the direct trunk did not experience an overflow condition, an exchange code associated with the traffic passing through the tandem switch is designated as a misrouted code. The misrouted code is flagged so that associated traffic is redirected through the direct trunk.
摘要翻译：一种方法和系统能够在公共交换电话网（PSTN）中实现中继线群设计的优化。利用从PSTN收集的带外信令数据，识别一个感兴趣的社区，包括通过直接中继线连接的两个终端站和至少一个串联交换机。连接到PSTN的应用服务器确定在预定时间段期间，感兴趣社区中的业务是否通过串联交换机。当业务通过串联交换机时，应用服务器进一步确定在相同的预定时间段内，终端局之间的直接中继线是否经历了溢出状态。当直接中继线没有经历溢出情况时，与通过串联交换机的流量相关联的交换码被指定为错误路由的代码。标记的错误代码使相关联的流量通过直接中继线重定向。

8. 发明授权

US06829345B2 Trunk design optimization for public switched telephone network 失效
标题翻译：公共交换电话网络的中继线设计优化
公开(公告)号：US06829345B2
公开(公告)日：2004-12-07
申请号：US10023864
申请日：2001-12-21
申请人： Raghvendra G. Savoor , Andre Fuetsch , Frederick Michael Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Lewis Kimble
发明人： Raghvendra G. Savoor , Andre Fuetsch , Frederick Michael Armanino , Baofeng Jiang , Peter Wong , Mengfeng Tsai , David Lewis Kimble
IPC分类号： H04M700
CPC分类号： H04M15/8016 , H04M15/00 , H04M15/49 , H04M2215/46 , H04M2215/7414 , H04Q3/66 , H04Q2213/13097 , H04Q2213/13145 , H04Q2213/13146 , H04Q2213/13282 , H04Q2213/1338 , H04Q2213/13396
摘要： A method and system enable optimization of trunk group design in a public switched telephone network (PSTN). A community of interest, including two end offices connected by a direct trunk and at least one tandem switch, is identified using out-of band signaling data collected from the PSTN. An application server interfaced to the PSTN determines whether traffic in the community of interest passes through the tandem switch during a predetermined time period. When traffic passes through the tandem switch, the application server further determines whether the direct trunk between the end offices experienced an overflow condition during the same predetermined time period. When the direct trunk did not experience an overflow condition, an exchange code associated with the traffic passing through the tandem switch is designated as a misrouted code. The misrouted code is flagged so that associated traffic is redirected through the direct trunk.
摘要翻译：一种方法和系统能够在公共交换电话网（PSTN）中实现中继线群设计的优化。利用从PSTN收集的带外信令数据，识别一个感兴趣的社区，包括通过直接中继线连接的两个终端站和至少一个串联交换机。连接到PSTN的应用服务器确定在预定时间段期间，感兴趣社区中的业务是否通过串联交换机。当业务通过串联交换机时，应用服务器进一步确定在相同的预定时间段内，终端局之间的直接中继线是否经历了溢出状态。当直接中继线没有经历溢出情况时，与通过串联交换机的流量相关联的交换码被指定为错误路由的代码。标记的错误代码使相关联的流量通过直接中继线重定向。

9. 发明授权

US08774212B2 System and method for managing network traffic 有权
标题翻译：用于管理网络流量的系统和方法
公开(公告)号：US08774212B2
公开(公告)日：2014-07-08
申请号：US12913862
申请日：2010-10-28
申请人： Stuart L. Blackburn , Raghvendra Savoor , John Van Slyke , Xidong Wu , Baofeng Jiang , Kaiyan Chen , Sun-Uk Park
发明人： Stuart L. Blackburn , Raghvendra Savoor , John Van Slyke , Xidong Wu , Baofeng Jiang , Kaiyan Chen , Sun-Uk Park
IPC分类号： H04L12/40 , H04L12/26
CPC分类号： H04L43/0882 , H04L43/024
摘要： A system and method for managing network traffic is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a data switch having a controller element to transmit telemetry data representative of bandwidth usage by one or more users of the data switch. At least one higher bandwidth user can have an increased polling frequency based at least in part on a differential in upstream and downstream data transfer rates for the one or more users. Additional embodiments are disclosed.
摘要翻译：公开了一种用于管理网络流量的系统和方法。包含本公开的教导的系统可以包括例如具有控制器元件的数据开关，其传送代表数据交换机的一个或多个用户的带宽使用的遥测数据。至少一个较高带宽用户可以至少部分地基于一个或多个用户的上行和下行数据传输速率的差异来增加轮询频率。公开了另外的实施例。

10. 发明申请

US20090074153A1 DIGITAL SUBSCRIBER LINE (DSL) DIAGNOSTIC TOOLS AND METHODS TO USE THE SAME 失效
标题翻译：数字用户线（DSL）诊断工具及其使用方法
公开(公告)号：US20090074153A1
公开(公告)日：2009-03-19
申请号：US11857883
申请日：2007-09-19
申请人： Xidong Wu , Baofeng Jiang , Raghvendra Gurudath Savoor
发明人： Xidong Wu , Baofeng Jiang , Raghvendra Gurudath Savoor
IPC分类号： H04M1/24 , H04M3/22
CPC分类号： H04M3/306
摘要： Digital subscriber line (DSL) diagnostic tools and methods to use the same are disclosed. An example DSL diagnostic tool comprises a data collector to automatically collect real-time performance data associated with a subscriber, a database interface module to automatically collect historical data associated with the subscriber and to collect performance data associated with a neighbor subscriber line, a data analyzer to automatically analyze the real-time and historical performance data associated with the subscriber and the performance data associated with the neighbor subscriber line to identify a potential problem with an analyzed subscriber line associated with the subscriber, and a trouble ticket system interface module to automatically submit a repair ticket when the data analyzer does not identify a potential problem.
摘要翻译：公开了数字用户线路（DSL）诊断工具及其使用方法。示例DSL诊断工具包括：数据收集器，用于自动收集与订户相关联的实时性能数据;数据库接口模块，用于自动收集与订户相关联的历史数据，并收集与邻居用户线相关联的性能数据;数据分析器自动分析与用户相关联的实时和历史性能数据以及与相邻用户线相关联的性能数据，以识别与用户相关联的分析用户线路的潜在问题，以及故障单系统接口模块，以自动提交当数据分析仪没有识别潜在问题时，修理票。

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