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    • 4. 发明申请
    • A DISTRESS SIGNALING SYSTEM, A BODY AREA NETWORK FOR ENABLING A DISTRESS SIGNALING, A METHOD FOR SIGNALING A CONDITION OF A DISTRESS AND A VEHICLE ARRANGED WITH A DISTRESS SIGNALING SYSTEM
    • 分散信号系统,用于实现分散信号的身体区域网络,用于信号分配的方法和使用分散信号系统布置的车辆的方法
    • WO2004100100A1
    • 2004-11-18
    • PCT/IB2004/001488
    • 2004-04-29
    • PHILIPS INTELLECTUAL PROPERTY & STANDARDS GMBHKONINKLIJKE PHILIPS ELECTRONICS N. V.MUEHLSTEFF, JensREITER, HaraldMONTVAY, AndrasLAUTER, JosefSUCH, OlafSCHMIDT, RalfPERKUHN, MichaelKOHLER, Fabian
    • MUEHLSTEFF, JensREITER, HaraldMONTVAY, AndrasLAUTER, JosefSUCH, OlafSCHMIDT, RalfPERKUHN, MichaelKOHLER, Fabian
    • G08B21/06
    • B60R21/01534A61B5/0002A61B5/024A61B5/0265A61B5/0816A61B5/113A61B5/18B60H1/00742B60H1/00985B60Q1/52B60R22/00G08B21/06
    • The invention relates to a distress signaling system, a body area network for enabling a distress signaling, a method for signaling a condition of a distress and a vehicle arranged with the distress signaling system. The distress signaling system 10 according to the invention comprises monitoring means 11 arranged in a vehicle in order to monitor a vital sign of a seated passenger by means of a sensor 12 arranged to measure a signal representative to said sign. The monitoring means 11 are preferably arranged to perform a continuous monitoring of the vital sign of the passenger and are further arranged to provide a corresponding signal to the front-end electronics 20 of the system 10. The front-end electronics 20 is arranged to analyze the signal from the monitoring means 11. For that purpose the front-end electronics 20 comprises a data processing means 21 arranged to process the measured signal in order to yield data representative to a condition of the passenger. The data processing means 21 comprises a preamplifier 22, an analogue processing circuit 22 and an ADC unit 23. The data processing means 21 forwards the corresponding data to the data analysis means 25, arranged to analyze said data in order to yield a condition-related parameter. The determined condition-related parameter is written into a first look-up table 25a. The data analysis means 25 is further arranged to compare said condition-related parameter to a preset valid parameter stored in a second look-up table 25b. In case the data analysis means detects that the condition-related parameter exceeds a preset valid parameter, it generates a trigger signal to actuate the indicating means 26. The indicating means 26 receives the trigger signal and generate a suitable feedback to the passenger, preferably by means of a suitable user-interface 27. Additionally, the indicating means 26 can be arranged to control a vehicle control system 29, in order to alter a cabin environment, or to actuate an alarming means of the vehicle, like an acoustic alarm and/or the emergency lights and/or to actuate an engine of the vehicle.
    • 本发明涉及遇险信令系统,用于启用遇难信令的身体区域网络,用于发信号通知遇险状况的方法以及安排有遇险信令系统的车辆。 根据本发明的遇险信号系统10包括设置在车辆中的监视装置11,以便通过布置成测量代表所述符号的信号的传感器12来监视就座乘客的生命体征。 监视装置11优选地布置成执行对乘客的生命体征的连续监视,并且还被布置成向系统10的前端电子设备20提供相应的信号。前端电子设备20被布置成分析 来自监视装置11的信号。为了这个目的,前端电子设备20包括数据处理装置21,数据处理装置21被布置成处理测量信号,以产生表示乘客状态的数据。 数据处理装置21包括前置放大器22,模拟处理电路22和ADC单元23.数据处理装置21将相应的数据转发到数据分析装置25,布置成分析所述数据以产生条件相关 参数。 将确定的条件相关参数写入第一查找表25a。 数据分析装置25还被布置成将所述条件相关参数与存储在第二查找表25b中的预设有效参数进行比较。 在数据分析装置检测到条件相关参数超过预设有效参数的情况下,它产生触发信号以致动指示装置26.指示装置26接收触发信号并且向乘客产生适当的反馈,优选地通过 另外,指示装置26可以被布置成控制车辆控制系统29,以便改变车厢环境,或者致动车辆的警报装置,如声警报器和/ 或应急灯和/或致动车辆的发动机。
    • 5. 发明申请
    • A METHOD, A SYSTEM, A SCRIPT GENERATOR AND A USER INTERFACE ARRANGED TO ENABLE A PERSONALIZED COMMUNICATION WITH A CUSTOMER
    • 方法,系统,脚本发生器和用户界面安排与客户达成个性化通信
    • WO2004082252A1
    • 2004-09-23
    • PCT/IB2004/050177
    • 2004-03-01
    • PHILIPS INTELLECTUAL PROPERTY & STANDARDS GMBHKONINKLIJKE PHILIPS ELECTRONICS N.V.MONTVAY, AndrasMÜHLSTEFF, JensREITER, HaraldSCHMIDT, RalfSUCH, OlafLAUTER, Josef
    • MONTVAY, AndrasMÜHLSTEFF, JensREITER, HaraldSCHMIDT, RalfSUCH, OlafLAUTER, Josef
    • H04M3/51
    • H04M3/5166H04M3/42042H04M3/42059H04M2201/40H04M2242/22
    • The invention relates to a method, a system, a script generator and a user interface arranged to enable a personalized functional communication between an agent of a service provider and a customer. An embodiment of the system (1) comprises a user­side (6') and a remote side (6), for example a call center. The remote side (6) comprises storage means (9) for storing a plurality of predefined communication scripts (12) for predetermined interactive scenarios, each communication script comprising a valid function (not shown) of the responding customer, each interactive scenario being arranged to meet a predetermined type of a service request. The remote side (6) of the system (1) further comprises means (7) to receive the service request. The system (1) still further comprises means for retrieving a typification of the received service request (3,4,7a). In order to appoint the responding customer interactively, the system (1 6) comprises also means (2) for interactively appointing the responding customer. The storage means (9) further comprises means (not shown) arranged to address a database (10) and to select the valid communication script (12') from a plurality of scripts available in the database (10) according to the typification of the service request. A list of predefined typifications is stored in a look-up table (11). The resulting script is presented to the operator of the calling center (not shown) by means of the user interface (8).
    • 本发明涉及一种方法,系统,脚本生成器和用户界面,其被布置为使得服务提供商的代理和客户之间的个性化功能通信成为可能。 系统(1)的实施例包括用户端(6')和远程侧(6),例如呼叫中心。 远程侧(6)包括用于存储用于预定交互场景的多个预定义通信脚本(12)的存储装置(9),每个通信脚本包括响应客户的有效功能(未示出),每个交互式场景被布置为 满足预定类型的服务请求。 系统(1)的远端(6)还包括用于接收服务请求的装置(7)。 系统(1)还包括用于检索接收到的服务请求(3,4,7a)的代码的装置。 为了交互地指定响应的客户,系统(116)还包括用于交互地指定响应的客户的装置(2)。 存储装置(9)还包括布置成对数据库(10)进行寻址并根据数据库(10)中的可用数据库中可用的多个脚本选择有效通信脚本(12')的装置(未示出) 服务请求。 预定义的代码列表存储在查找表(11)中。 所产生的脚本通过用户界面(8)呈现给呼叫中心(未示出)的运营商。
    • 7. 发明申请
    • A DEVICE AND A COMPUTERIZED METHOD ARRANGED TO ENABLE A HEALTH-RELATED COACHING OF AN INDIVIDUAL
    • 一种设备和一种计算机方法,适用于个人健康相关教学
    • WO2005006969A1
    • 2005-01-27
    • PCT/IB2004/051160
    • 2004-07-08
    • KONINKLIJKE PHILIPS ELECTRONICS N.V.PHILIPS INTELLECTUAL PROPERTY & STANDARDS GMBHMONTVAY, AndrasMUEHLSTEFF, JensREITER, HaraldSCHMIDT, RalfSUCH, OlafLAUTER, JosefPERKUHN, MichaelKOHLER, Fabian
    • MONTVAY, AndrasMUEHLSTEFF, JensREITER, HaraldSCHMIDT, RalfSUCH, OlafLAUTER, JosefPERKUHN, MichaelKOHLER, Fabian
    • A61B5/00
    • A61B5/0404A61B5/0006A61B5/0024A61B5/04004A61B2560/0295A61B2560/045G06F19/00G06F19/3418G16H10/60G16H40/63G16H50/30
    • The device (1), according to the invention is arranged to enable a health-related coaching. The device (1) comprises a central processing unit (8) arranged to collect and to process signals from the monitoring means (2). The monitoring means (2) comprise' a sensor (4) arranged to provide a signal representative of a physiological condition of the individual being monitored to the central processing unit (8). The monitoring means (2) comprises a data preprocessing means (6) arranged to carry-out a preprocessing of the raw measureiinent signal. Preferably, the preprocessing means (6) is arranged to provide condensed, interpreted information to the data processing means. Still preferably, the preprocessing means are integrated with corresponding sensor (4). The central processor (8) comprises data processing means (8a) arranged for determining a reference health profile of said individual based on the measurement signal. In order to enable a regular update of the reference health profile the data processing means (8a) comprises a logical unit (8d) arranged to enable said update. The device (1) further comprises storage means, for example a memory unit, arranged for storing a plurality of health-related events (10a) in a database of a computer (10), said health-related events being described by a plurality of valid conditions (10b), stored in a look-up table. The data analysis means (8b) of the device (1) is arranged to analyze the reference health profile in order to determine an actual condition of the individual and to evaluate a likelihood of occurrence of the health-related events based on a comparison between the actual condition and the valid conditions (10b). The data analysis means (8b) is further arranged to actuate the informing means (8c) to produce a suitable message to the individual. The message is feedback to the individual by means of an user interface (12). In case of an acute medical emergency the device (1) is arranged to communicate to a remotely arranged unit (14) for enabling a suitable medical assistance.
    • 根据本发明的装置(1)被布置成能够进行与健康有关的辅导。 设备(1)包括中央处理单元(8),其布置成收集和处理来自监视装置(2)的信号。 监测装置(2)包括:传感器(4),被布置成向所述中央处理单元(8)提供表示所监视的个体的生理状态的信号。 监视装置(2)包括一个数据预处理装置(6),用于执行原始测量信号的预处理。 优选地,预处理装置(6)被布置成向数据处理装置提供冷凝的解释信息。 仍然优选地,预处理装置与相应的传感器(4)集成。 中央处理器(8)包括数据处理装置(8a),其被布置为基于测量信号确定所述个体的参考健康状况。 为了能够定期更新参考健康简档,数据处理装置(8a)包括布置成使能所述更新的逻辑单元(8d)。 设备(1)还包括存储装置,例如存储器单元,其被布置为在计算机(10)的数据库中存储多个健康相关事件(10a),所述健康相关事件由多个 有效条件(10b),存储在查找表中。 布置装置(1)的数据分析装置(8b)以便分析参考健康概况,以便确定个体的实际状况,并且基于所述健康相关事件的发生的可能性,基于 实际情况和有效条件(10b)。 数据分析装置(8b)还被布置成致动通知装置(8c)以向个人产生合适的消息。 消息是通过用户界面(12)向个人的反馈。 在急性医疗紧急情况下,设备(1)布置成与远程布置的单元(14)通信,以实现适当的医疗援助。