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    • 5. 发明授权
    • System and method for prioritizing message transcriptions
    • 确定消息转录优先级的系统和方法
    • US08612526B2
    • 2013-12-17
    • US12840910
    • 2010-07-21
    • James JacksonPhilip CunettoMehrad Yasrebi
    • James JacksonPhilip CunettoMehrad Yasrebi
    • G06F15/16
    • H04L51/36
    • Systems, methods, and computer-readable storage media for managing transcription resources. A system practicing the method retrieves a class of service for a subscriber recipient of a message deposited at a first server for transcription by a second server, determines a probability of near-term access of the message by the subscriber, assigns a weight to the message based on the class of service and the probability of the near-term access, and transcribes, at the second server, the message based on the weight. Classes of service can include a real-time class of service and/or one or more non-real-time class of service. The probability of near-term access can be based on subscriber presence, subscriber receipt of a new message notification, historical statistics of subscriber message access times, message urgency, and other message metadata. A channel manager can manage a finite number of channels between the first and second servers.
    • 用于管理转录资源的系统,方法和计算机可读存储介质。 实施该方法的系统为第一服务器上存储的用于第二服务器转录的消息的订户接收者检索服务类别,确定订户对消息进行近期访问的概率,为消息分配权重 基于服务类别和近期访问的概率,并且在第二服务器处基于权重转发消息。 服务等级可以包括实时服务等级和/或一个或多个非实时服务等级。 短期访问的概率可以基于用户存在,订户接收新消息通知,用户消息访问时间的历史统计信息,消息紧急性和其他消息元数据。 信道管理器可以管理第一和第二服务器之间的有限数量的信道。