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    • 2. 发明授权
    • Balanced routing of questions to experts
    • 向专家平衡路线问题
    • US08751559B2
    • 2014-06-10
    • US12211113
    • 2008-09-16
    • Matthew RichardsonRyen W. WhiteEric D. Brill
    • Matthew RichardsonRyen W. WhiteEric D. Brill
    • G06F15/16
    • H04L67/306G06Q10/06H04L51/14
    • A question processing system routes questions among participants in a balanced and sustainable manner. Any participant can act as an inquirer (who poses questions) and an expert (who answers questions). In one illustrative case, the question processing system operates by: receiving a question from an inquirer; determining at least one expert that is appropriate to answer the question; and routing the question to the expert. The receiving, determining, and routing are repeated with respect to other inquirers and other experts to achieve a desired balance of information exchange among the plurality of participants of the electronic question processing system.
    • 问题处理系统以平衡和可持续的方式将参与者的问题提交给参与者。 任何参与者都可以作为询问者(提出问题)和专家(谁回答问题)。 在一个说明性情况下,问题处理系统通过以下操作:从查询者接收问题; 决定至少一名适合回答问题的专家; 并将问题路由到专家。 相对于其他查询者和其他专家重复接收,确定和路由以实现电子问题处理系统的多个参与者之间的信息交换的期望的平衡。
    • 7. 发明申请
    • FUNCTIONALITY FOR PERSONALIZING SEARCH RESULTS
    • 个性化搜索结果的功能
    • US20120323828A1
    • 2012-12-20
    • US13162906
    • 2011-06-17
    • David A. SontagKevyn B. Collins-ThompsonPaul N. BennettRyen W. WhiteSusan T. Dumais
    • David A. SontagKevyn B. Collins-ThompsonPaul N. BennettRyen W. WhiteSusan T. Dumais
    • G06F17/30G06F15/18
    • G06F17/30011
    • A query processing system is described herein for personalizing results for a particular user. The query processing system operates by receiving a query from a particular user u who intends to find results that satisfy the query with respect to a topic Tu, the user being characterized by user information θu. In one implementation, the query processing system then produces a generic topic distribution Prr(T|q) associated with the query that is germane to a population of generic users, as well as a user-specific query-dependent topic distribution Pr(Tu|q,θu) for the particular user. The query processing system then produces personalized results for the particular user based on Prr(T|q) and Pr(Tu|q,θu). The query processing system can use multiple techniques to produce Pr(Tu|q,θu), such as, in one approach, a discriminative learning approach.
    • 这里描述了一种用于个性化特定用户的结果的查询处理系统。 查询处理系统通过接收来自特定用户的查询,该用户u意图找到满足关于主题Tu的查询的结果,该用户由用户信息和图标表征; u。 在一个实现中,查询处理系统然后产生与查询相关联的通用主题分布Prr(T | q),该查询与普通用户的总体以及用户特定的查询相关主题分布Pr(Tu | q,&thetas; u)对于特定用户。 然后,查询处理系统基于Prr(T | q)和Pr(Tu | q,&thetas; u)产生针对特定用户的个性化结果。 查询处理系统可以使用多种技术来产生Pr(Tu | q,& tt; u),例如在一种方法中的歧视性学习方法。
    • 8. 发明申请
    • Using Aggregate Location Metadata to Provide a Personalized Service
    • 使用聚合位置元数据提供个性化服务
    • US20120317104A1
    • 2012-12-13
    • US13158483
    • 2011-06-13
    • Filip RadlinskiPaul N. BennettRyen W. WhiteEmine Yilmaz
    • Filip RadlinskiPaul N. BennettRyen W. WhiteEmine Yilmaz
    • G06F17/30G06F15/18
    • G06F16/9535G06F16/9537
    • Functionality is described herein which generates a plurality of item models based on the aggregate behavior of users, such as the aggregate behavior of the users in selecting network-accessible sites and/or issuing particular queries. In one implementation, each item model estimates a probabilistic distribution of locations for an individual, given that the individual selects a particular item (e.g., a particular site or query). The functionality can use the item models to provide a personalized service to an end user. For example, in one scenario, the functionality can generate a plurality of location-based features based on the item models. The functionality can then learn a ranking model based on the location-based features. In a real-time phase of operation, a query processing system uses the ranking model to personalize search results for an end user.
    • 这里描述了基于用户的聚合行为(例如用户选择网络可访问站点和/或发出特定查询的聚合行为)生成多个项目模型的功能。 在一个实现中,假定个人选择特定项目(例如,特定站点或查询),每个项目模型估计个体的位置的概率分布。 功能可以使用项目模型为最终用户提供个性化服务。 例如,在一种情况下,功能可以基于项目模型生成多个基于位置的特征。 然后,功能可以基于基于位置的功能来学习排名模型。 在实时操作阶段,查询处理系统使用排名模型来个性化最终用户的搜索结果。
    • 10. 发明申请
    • Domain Expertise Determination
    • 领域专长确定
    • US20100088331A1
    • 2010-04-08
    • US12246046
    • 2008-10-06
    • Ryen W. WhiteSusan T. DumaisJaime Teevan
    • Ryen W. WhiteSusan T. DumaisJaime Teevan
    • G06F17/30
    • G06F17/3053G06F17/30528G06F17/30554G06F17/30867
    • A user's domain expertise may be estimated through several factors by monitoring different aspects of a user's interaction with a web browser. Based on the user's domain expertise, search results may be presented to the user that is commensurate with their expertise, resulting in a more efficient and productive on line session. A user's expertise in a knowledge domain may be determined from the user's behavior, including analyzing search queries, monitoring how the user navigates between and through websites, and analyzing the specific cites visited. As a user interacts with a browser, the user's estimated domain expertise may be updated and used to provide appropriate and useful search results. In many embodiments, a user may have different expertise levels for different technical domains.
    • 通过监控用户与网络浏览器的交互的不同方面,可以通过几个因素来估计用户的领域专长。 根据用户的领域专业知识,搜索结果可能会提供给与其专业知识相称的用户,从而在线会话中实现更高效和高效。 用户在知识领域的专业知识可以根据用户的行为来确定,包括分析搜索查询,监控用户在网站之间浏览和浏览网站,以及分析访问的具体引用。 当用户与浏览器进行交互时,用户的估计领域专业知识可能被更新并用于提供适当和有用的搜索结果。 在许多实施例中,用户可以针对不同的技术领域具有不同的专业知识水平。