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    • 1. 发明授权
    • Automated system and method for distinguishing audio signals received in response to placing and outbound call
    • 用于区分响应于放置和出站呼叫而接收到的音频信号的自动系统和方法
    • US08150023B2
    • 2012-04-03
    • US11246409
    • 2005-10-07
    • Mark WilliamsJeremy Starcher
    • Mark WilliamsJeremy Starcher
    • H04M3/00
    • H04M3/5158H04M3/42017H04M3/493H04M2201/10H04M2203/2027
    • A system directs action based on distinguishing audio content received in response to placing an outbound call. The system comprises an audio signal analysis system and an audio content analysis system. The audio signal analysis system directs a portion of an audio signal that comprises audio content to the audio content analysis system. The audio content analysis system: i) receives portions of the audio signal comprising audio content; and ii) directs handling of the outbound call in response to detecting a characteristic of the audio content. The audio content system: i) directs a first handling of the outbound call in response to identifying a first characteristic of the audio content; and ii) directs a second handling of the outbound call in response to identifying a second characteristic of the audio content. The first handling of the outbound call may be directed in response to identifying a characteristic of the audio content associated with recorded content and the second handling of the outbound call is directed in response to identifying a characteristic of the audio content associated with real time spoken audio.
    • 系统基于响应于发出出站呼叫而接收到的区分音频内容来引导动作。 该系统包括音频信号分析系统和音频内容分析系统。 音频信号分析系统将包括音频内容的音频信号的一部分引导到音频内容分析系统。 音频内容分析系统:i)接收包括音频内容的音频信号的部分; 以及ii)响应于检测到所述音频内容的特征而指示所述出站呼叫的处理。 所述音频内容系统:i)响应于识别所述音频内容的第一特征,引导所述出站呼叫的第一处理; 以及ii)响应于识别音频内容的第二特征,引导出站呼叫的第二处理。 可以响应于识别与记录的内容相关联的音频内容的特性来指示出站呼叫的第一次处理,并且响应于识别与实时语音相关联的音频内容的特性来引导出站呼叫的第二处理 。
    • 2. 发明申请
    • Automated system and method for distinguishing audio signals received in response to placing and outbound call
    • 用于区分响应于放置和出站呼叫而接收到的音频信号的自动系统和方法
    • US20070116208A1
    • 2007-05-24
    • US11246409
    • 2005-10-07
    • Mark WilliamsJeremy Starcher
    • Mark WilliamsJeremy Starcher
    • H04M11/00
    • H04M3/5158H04M3/42017H04M3/493H04M2201/10H04M2203/2027
    • A system directs action based on distinguishing audio content received in response to placing an outbound call. The system comprises an audio signal analysis system and an audio content analysis system. The audio signal analysis system directs a portion of an audio signal that comprises audio content to the audio content analysis system. The audio content analysis system: i) receives portions of the audio signal comprising audio content; and ii) directs handling of the outbound call in response to detecting a characteristic of the audio content. The audio content system: i) directs a first handling of the outbound call in response to identifying a first characteristic of the audio content; and ii) directs a second handling of the outbound call in response to identifying a second characteristic of the audio content. The first handling of the outbound call may be directed in response to identifying a characteristic of the audio content associated with recorded content and the second handling of the outbound call is directed in response to identifying a characteristic of the audio content associated with real time spoken audio.
    • 系统基于响应于发出出站呼叫而接收到的区分音频内容来引导动作。 该系统包括音频信号分析系统和音频内容分析系统。 音频信号分析系统将包括音频内容的音频信号的一部分引导到音频内容分析系统。 音频内容分析系统:i)接收包括音频内容的音频信号的部分; 以及ii)响应于检测到所述音频内容的特征而指示所述出站呼叫的处理。 所述音频内容系统:i)响应于识别所述音频内容的第一特征,引导所述出站呼叫的第一处理; 以及ii)响应于识别音频内容的第二特征,引导出站呼叫的第二处理。 可以响应于识别与记录的内容相关联的音频内容的特性来指示出站呼叫的第一次处理,并且响应于识别与实时语音相关联的音频内容的特性来引导出站呼叫的第二处理 。