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    • 1. 发明授权
    • Methods and systems of routing utterances based on confidence estimates
    • 基于置信估计路由话语的方法和系统
    • US07003456B2
    • 2006-02-21
    • US09878173
    • 2001-06-12
    • Laurence S. GillickRobert RothLinda ManganaroBarbara R. PeskinDavid C. PettyAshwin Rao
    • Laurence S. GillickRobert RothLinda ManganaroBarbara R. PeskinDavid C. PettyAshwin Rao
    • G10L15/26
    • G10L15/32G10L15/10
    • A computer-based method of routing a message to a system includes receiving a message, and processing the message using large-vocabulary continuous speech recognition to generate a string of text corresponding to the message. The method includes generating a confidence estimate of the string of text corresponding to the message and comparing the confidence estimate to a predetermined threshold. If the confidence estimate satisfies the predetermined threshold, the string of text is forwarded to the system. If the confidence estimate does not satisfy the predetermined threshold, the information relating to the message is forwarded to a transcriptionist. The message may include one or more utterances. Each utterance in the message may be separately or jointly processed. In this way, a confidence estimate may be generated and evaluated for each utterance or for the whole message. Information relating to each utterance may be separately or jointly forwarded based on the results of the generation and evaluation.
    • 将消息路由到系统的基于计算机的方法包括接收消息,以及使用大词汇连续语音识别处理消息以生成与消息对应的文本串。 该方法包括生成对应于消息的文本串的置信估计,并将置信度估计与预定阈值进行比较。 如果置信度估计满足预定阈值,那么文本串将被转发给系统。 如果置信度估计不满足预定阈值,与消息相关的信息被转发给记录者。 消息可以包括一个或多个话语。 消息中的每个话语可以单独或联合处理。 以这种方式,可以为每个话语或整个消息产生和评估置信估计。 与每个话语有关的信息可以根据生成和评估的结果单独或共同转发。
    • 2. 发明授权
    • Automatic dialer for telephone network access control
    • 自动拨号器,用于电话网络访问控制
    • US4447676A
    • 1984-05-08
    • US469277
    • 1983-02-24
    • William J. HarrisJoseph M. JacksonDavid C. Petty
    • William J. HarrisJoseph M. JacksonDavid C. Petty
    • H04M1/2745H04M1/27
    • H04M1/274583H04M1/274566
    • An automatic dialer for controlling access to a long-distance telephone network. The automatic dialer includes a read/write memory. Each time the user attempts to call through the network a telephone number inaccessible via the network, an entry representing the area code and/or exchange of that telephone number is made in the memory. Prior to calling the network, the dialer compares the destination telephone number with the entries in the memory; the call is placed via the network only if the area code and exchange of the destination number do not match any of the entries. The entries in the memory are ordered according to recency of attempts by the user to access a telephone number within the groups of telephone numbers represented by the entries; when the memory is filled, the oldest entry is deleted to make room for the newest entry. Memory entries may be erased manually or automatically, by the network control station, without human intervention, to remove entries corresponding to areas added to the network. Automatic erasure is accomplished by the network sending an appropriate command, using tone signalling, as part of a message that the user has attempted to call a location not covered by the network.
    • 用于控制长途电话网络的自动拨号器。 自动拨号器包括读/写存储器。 每次用户尝试通过网络呼叫不能通过网络访问的电话号码时,在存储器中进行表示该电话号码的区号和/或交换的条目。 在呼叫网络之前,拨号器将目的地电话号码与存储器中的条目进行比较; 仅当目的地号码的区号和交换与任何条目不匹配时才通过网络进行呼叫。 存储器中的条目根据用户尝试访问由条目表示的电话号码组中的电话号码的重新进行排序; 当内存被填满时,最旧的条目被删除,为最新条目腾出空间。 存储器条目可以手动或自动地由网络控制站擦除而无需人为干预,以移除与添加到网络的区域相对应的条目。 自动擦除是通过网络发送适当的命令,使用音调信令来完成的,作为消息的一部分,用户已尝试呼叫未被网络覆盖的位置。