会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 1. 发明授权
    • Web-content aware automatic call transfer system and process for mobile users and operators
    • 为移动用户和运营商提供Web内容感知的自动呼叫转移系统和流程
    • US07167899B2
    • 2007-01-23
    • US10106639
    • 2002-03-26
    • Kuo Chu LeeTao LinJuan Yu
    • Kuo Chu LeeTao LinJuan Yu
    • G06F15/16H04M3/42H04Q7/20
    • H04M7/0027H04M3/5191
    • The Web customer contact system is based on distributed execution of service logic programs that can be dynamically altered based on changing business needs. The distributed and dynamic program modification makes the Web customer contact system scalable and customization to the most demanding business operation needs. For example, existing workflow based GUI programming tool, which only support centralized specification, down load and execution of routing rules for incoming calls in a contact center. The new system WCC system can allow user to specify a set of service logic program (SLP) can be dynamically attached to any distributed “addressable entities” in the WCC system. The addressable entities can be a user, an agent, an email box, a work group, IVR system, or a department web site. The addressable entities can be located anywhere that can be reached by internet address (an URL or other types of identities). The SLP associated with the addressable entities can be dynamically downloaded from the “home” location of the SLP. The SLP allows a business to define the way of handling customer's messages such as call, chat and email in a flexible and programmable way using an open specification interface such as, XML technology.
    • Web客户联系系统是基于业务逻辑程序的分布式执行,可以根据不断变化的业务需求动态更改。 分布式和动态的程序修改使Web客户联系系统可扩展和定制到最苛刻的业务操作需求。 例如,现有的基于工作流程的GUI编程工具,其仅支持集中式规范,下载和执行联络中心中的来电呼叫规则。 新系统WCC系统可以允许用户指定一组服务逻辑程序(SLP)可以动态地附加到WCC系统中的任何分布式“可寻址实体”。 可寻址实体可以是用户,代理,电子邮箱,工作组,IVR系统或部门网站。 可寻址实体可以位于通过互联网地址(URL或其他类型的身份)可以访问的任何地方。 与可寻址实体相关联的SLP可以从SLP的“home”位置动态下载。 SLP允许企业使用诸如XML技术的开放式规范界面,以灵活和可编程的方式定义处理客户消息的方式,如呼叫,聊天和电子邮件。
    • 4. 发明授权
    • System architecture and process for seamless adaptation to context aware behavior models
    • 系统架构和过程,用于无缝适应上下文感知行为模型
    • US07962435B2
    • 2011-06-14
    • US12034164
    • 2008-02-20
    • Juan YuHasan Timucin OzdemirKuo Chu Lee
    • Juan YuHasan Timucin OzdemirKuo Chu Lee
    • G06F17/00G06N5/02G08B13/00
    • G06K9/00771A61B5/1128A61B5/16A61B5/7267G06K9/00785
    • A surveillance system implements an architecture and process to support real-time abnormal behavior assessment operations in a distributed scalable sensor network. An automated behavior model builder generates behavior models from sensor data. A plurality of abnormal behavior scoring engines operating concurrently to generate abnormal behavior assessment models by scoring the behavior models. An execution performance manager performs fast switching of behavior models for the abnormal behavior scoring engines. The execution performance manager performs detection of abnormal behavior score distribution characteristic deviation by comparing a current abnormal behavior assessment model to a pre-recorded abnormal behavior assessment model. The execution performance manager selects a pre-recorded behavior model for the abnormal behavior scoring engines when the deviation exceeds a predetermined threshold.
    • 监控系统实现一种架构和过程,以支持分布式可扩展传感器网络中的实时异常行为评估操作。 自动行为模型构建器从传感器数据生成行为模型。 多个异常行为评分引擎同时运行,通过评分行为模型来产生异常行为评估模型。 执行性能管理员可以快速切换异常行为评分引擎的行为模型。 执行绩效管理者通过将当前的异常行为评估模型与预先记录的异常行为评估模型进行比较来执行异常行为评分分布特征偏差的检测。 当偏差超过预定阈值时,执行性能管理器为异常行为评分引擎选择预先记录的行为模型。
    • 6. 发明授权
    • System and method for high performance template driven metadata schema mapping and data storage for surveillance and sensor devices
    • 用于监控和传感器设备的高性能模板驱动元数据模式映射和数据存储的系统和方法
    • US07599957B2
    • 2009-10-06
    • US11354758
    • 2006-02-15
    • Lipin LiuKuo Chu LeeJuan Yu
    • Lipin LiuKuo Chu LeeJuan Yu
    • G06F17/00
    • G06F17/30917G08B13/1968Y10S707/99944
    • A metadata database adaptor for use with a surveillance and/or sensor system is capable of adapting metadata messages of varying formats according to needs of metadata databases. In other aspects, a metadata data model template can allow a user to define a data definition that is used to map user defined data with the metadata data model template to form XML data schema. Template mapping knowledge can then be applied for fast XML data schema to non-XML database schema generation without translation processing. In yet other aspects, an application domain template can allow a user to define a query definition that can then be processed with a mapping of the application domain template to translate Xpath, Xquery, or others to a database query.
    • 用于监视和/或传感器系统的元数据数据库适配器能够根据元数据数据库的需要来适应不同格式的元数据消息。 在其他方面,元数据数据模型模板可以允许用户定义用于将用户定义的数据与元数据数据模型模板映射以形成XML数据模式的数据定义。 然后,可以将模板映射知识应用于快速XML数据模式,而不需要转换处理就可以生成非XML数据库模式生成。 在其他方面,应用程序域模板可以允许用户定义查询定义,然后可以使用应用程序域模板的映射来处理查询定义,以将Xpath,Xquery或其他内容转换为数据库查询。