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    • 1. 发明申请
    • SYSTEM AND METHOD FOR A CONTEXT-BASED RICH COMMUNICATION LOG
    • 用于基于语境的通信日志的系统和方法
    • US20120079099A1
    • 2012-03-29
    • US12978936
    • 2010-12-27
    • Krishna Kishore DharaRajeshwari EdamadakaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Krishna Kishore DharaRajeshwari EdamadakaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F15/173
    • G06Q10/107
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating a context-based rich communication log. A system configured to practice the method performs a context-based analysis of a history of communication sessions over at least two communication modalities, wherein the context-based analysis considers semantic meaning, temporal relationship, and user activities. The system generates associations between the communication sessions based on the context-based analysis, and generates the context-based rich communication log based on the associations. The context-based analysis can be based on time, session participant identifications, ongoing events, and/or on-demand queries of the communication sessions. The system can then present the context-based rich communication log to a user. The context-based rich communication log can be used as part of at least one of a predictive contacts application, a topic analyzer, a conferencing application, and a personal communication assistant, for example.
    • 本文公开了用于生成基于上下文的富通信日志的系统,方法和非暂时的计算机可读存储介质。 被配置为实施该方法的系统通过至少两种通信模式对通信会话的历史进行基于上下文的分析,其中基于上下文的分析考虑语义,时间关系和用户活动。 该系统基于上下文分析生成通信会话之间的关联,并且基于关联生成基于上下文的富通信日志。 基于上下文的分析可以基于通信会话的时间,会话参与者标识,持续事件和/或按需查询。 然后,系统可以向用户呈现基于上下文的富通信日志。 例如,基于上下文的富通信日志可以用作预测联系人应用程序,主题分析器,会议应用程序和个人通信助理中的至少一个的一部分。
    • 2. 发明授权
    • System and method for a context-based rich communication log
    • 用于基于上下文的丰富通信日志的系统和方法
    • US09361604B2
    • 2016-06-07
    • US12978936
    • 2010-12-27
    • Krishna Kishore DharaRajeshwari EdamadakaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Krishna Kishore DharaRajeshwari EdamadakaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F15/173G06Q10/10
    • G06Q10/107
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating a context-based rich communication log. A system configured to practice the method performs a context-based analysis of a history of communication sessions over at least two communication modalities, wherein the context-based analysis considers semantic meaning, temporal relationship, and user activities. The system generates associations between the communication sessions based on the context-based analysis, and generates the context-based rich communication log based on the associations. The context-based analysis can be based on time, session participant identifications, ongoing events, and/or on-demand queries of the communication sessions. The system can then present the context-based rich communication log to a user. The context-based rich communication log can be used as part of at least one of a predictive contacts application, a topic analyzer, a conferencing application, and a personal communication assistant, for example.
    • 本文公开了用于生成基于上下文的富通信日志的系统,方法和非暂时的计算机可读存储介质。 被配置为实施该方法的系统通过至少两种通信模式对通信会话的历史进行基于上下文的分析,其中基于上下文的分析考虑语义,时间关系和用户活动。 该系统基于上下文分析生成通信会话之间的关联,并且基于关联生成基于上下文的富通信日志。 基于上下文的分析可以基于通信会话的时间,会话参与者标识,持续事件和/或按需查询。 然后,系统可以向用户呈现基于上下文的富通信日志。 例如,基于上下文的富通信日志可以用作预测联系人应用程序,主题分析器,会议应用程序和个人通信助理中的至少一个的一部分。
    • 3. 发明授权
    • System and method for classifying communications that have low lexical content and/or high contextual content into groups using topics
    • 使用主题将具有低词汇内容和/或高背景内容的通信分类为组的系统和方法
    • US08868406B2
    • 2014-10-21
    • US12978983
    • 2010-12-27
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F17/27
    • G06F17/2745
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for identifying document topics. A system configured to practice the method receives a document from a corpus of documents, learns interpersonal relationships of users associated with the document, performs a lexical analysis of the document, and, based on the interpersonal relationships of the users and the lexical analysis, identifying a topic for the document. The approaches disclosed herein can integrate user-people relationships to identify topics for documents with low lexical or high contextual content. The system can learn this user-people relationship from context. The system uses this learned behavior to identify communication documents correctly. Another aspect is the separation of the two phases. The system overlays the learned model on the lexical topic analysis, allowing the system to capture user-defined topics and user behavior that is learned from other factors such as medium (calls, events, etc) or user preferences.
    • 本文公开了用于识别文档主题的系统,方法和非暂时的计算机可读存储介质。 配置为实施该方法的系统从文档语料库接收文档,学习与文档相关联的用户的人际关系,对文档进行词法分析,并且基于用户的人际关系和词汇分析,识别 该文档的主题。 本文公开的方法可以将用户 - 人员关系集成以识别具有低词汇或高语境内容的文档的主题。 该系统可以从上下文中学习这个用户与人的关系。 系统使用此学习行为来正确识别通信文档。 另一方面是分离两相。 该系统将学习的模型覆盖在词汇主题分析上,从而允许系统捕获用户定义的主题和从诸如中等(呼叫,事件等)或用户偏好等其他因素学习的用户行为。
    • 5. 发明申请
    • SYSTEM AND METHOD FOR CLASSIFYING COMMUNICATIONS THAT HAVE LOW LEXICAL CONTENT AND/OR HIGH CONTEXTUAL CONTENT INTO GROUPS USING TOPICS
    • 使用主题将具有低内容和/或高对比度内容的通信分类到组中的系统和方法
    • US20120166179A1
    • 2012-06-28
    • US12978983
    • 2010-12-27
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F17/27
    • G06F17/2745
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for identifying document topics. A system configured to practice the method receives a document from a corpus of documents, learns interpersonal relationships of users associated with the document, performs a lexical analysis of the document, and, based on the interpersonal relationships of the users and the lexical analysis, identifying a topic for the document. The approaches disclosed herein can integrate user-people relationships to identify topics for documents with low lexical or high contextual content. The system can learn this user-people relationship from context. The system uses this learned behavior to identify communication documents correctly. Another aspect is the separation of the two phases. The system overlays the learned model on the lexical topic analysis, allowing the system to capture user-defined topics and user behavior that is learned from other factors such as medium (calls, events, etc) or user preferences.
    • 本文公开了用于识别文档主题的系统,方法和非暂时的计算机可读存储介质。 配置为实施该方法的系统从文档语料库接收文档,学习与文档相关联的用户的人际关系,对文档进行词法分析,并且基于用户的人际关系和词汇分析,识别 该文档的主题。 本文公开的方法可以将用户 - 人员关系集成以识别具有低词汇或高语境内容的文档的主题。 该系统可以从上下文中学习这个用户与人的关系。 系统使用此学习行为来正确识别通信文档。 另一方面是分离两相。 该系统将学习的模型覆盖在词汇主题分析上,从而允许系统捕获用户定义的主题和从诸如中等(呼叫,事件等)或用户偏好等其他因素学习的用户行为。
    • 6. 发明申请
    • SYSTEM AND METHOD FOR JOINING CONFERENCE CALLS
    • 加入会议通话的系统和方法
    • US20110228922A1
    • 2011-09-22
    • US12896674
    • 2010-10-01
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • H04M3/42
    • G06Q10/1095H04L12/1818H04L47/70H04L65/403H04M3/565
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for scheduling an event to automatically join a user to a conference call. In one aspect, the method includes receiving an invitation for a user to join a conference call, extracting from the invitation a scheduled conference call time, conference call address information, conference call authentication information, and a conference call modality, and scheduling an event to join the user to the conference call via the conference call modality at the scheduled conference call time based on the conference call address information and the conference call authentication information. In another aspect, the system retrieves a scheduled event at a scheduled time, extracts the address, authentication, and modality information for the conference, and joins the user to the conference automatically at the scheduled time.
    • 本文公开了用于调度事件以自动将用户加入到电话会议的系统,方法和非暂时的计算机可读存储介质。 一方面,该方法包括接收用户参加会议呼叫的邀请,从邀请中提取调度的会议呼叫时间,电话会议地址信息,电话会议认证信息和会议呼叫模式,并将事件调度到 基于会议呼叫地址信息和电话会议认证信息,在预定的电话会议呼叫时间,通过会议呼叫模式将用户加入会议呼叫。 在另一方面,系统在预定时间检索调度事件,提取会议的地址,认证和模态信息,并在预定的时间自动将用户加入会议。
    • 7. 发明授权
    • System and method for joining conference calls
    • 用于加入电话会议的系统和方法
    • US08483375B2
    • 2013-07-09
    • US12896674
    • 2010-10-01
    • Krishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Krishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • H04M3/42
    • G06Q10/1095H04L12/1818H04L47/70H04L65/403H04M3/565
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for scheduling an event to automatically join a user to a conference call. In one aspect, the method includes receiving an invitation for a user to join a conference call, extracting from the invitation a scheduled conference call time, conference call address information, conference call authentication information, and a conference call modality, and scheduling an event to join the user to the conference call via the conference call modality at the scheduled conference call time based on the conference call address information and the conference call authentication information. In another aspect, the system retrieves a scheduled event at a scheduled time, extracts the address, authentication, and modality information for the conference, and joins the user to the conference automatically at the scheduled time.
    • 本文公开了用于调度事件以自动将用户加入到电话会议的系统,方法和非暂时的计算机可读存储介质。 一方面,该方法包括接收用户参加会议呼叫的邀请,从邀请中提取调度的会议呼叫时间,电话会议地址信息,电话会议认证信息和会议呼叫模式,并将事件调度到 基于会议呼叫地址信息和电话会议认证信息,在预定的电话会议呼叫时间,通过会议呼叫模式将用户加入会议呼叫。 在另一方面,系统在预定时间检索调度事件,提取会议的地址,认证和模态信息,并在预定的时间自动将用户加入会议。
    • 8. 发明申请
    • SYSTEM AND METHOD FOR PROVIDING JUST-IN-TIME RESOURCES BASED ON CONTEXT
    • 基于上下文提供一次性资源的系统和方法
    • US20110231773A1
    • 2011-09-22
    • US12896666
    • 2010-10-01
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F15/16G06F3/01G06F17/30
    • G06Q10/1095H04L12/1818H04L47/70H04L65/403H04M3/565
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing just-in-time resources based on context. A system configured to practice the method identifies a communication event associated with a user and a current context associated with the communication event and the user, and identifies a stored context that corresponds to the current context, wherein the stored context includes at least one resource. The system then retrieves the at least one resource and presents the at least one resource to the user. In another method for storing a current context, the system identifies a current communication context, identifies resources associated with the current communication context, indexes the current communication content and resources to enable searchability, and stores, as a stored context in a database, the current communication context and the resources associated with the current communication context.
    • 本文公开了用于基于上下文提供即时资源的系统,方法和非暂时的计算机可读存储介质。 配置为实施该方法的系统识别与用户相关联的通信事件和与通信事件和用户相关联的当前上下文,并且识别与当前上下文相对应的存储的上下文,其中所存储的上下文包括至少一个资源。 然后,该系统检索该至少一个资源并将该至少一个资源呈现给该用户。 在用于存储当前上下文的另一方法中,系统识别当前通信上下文,识别与当前通信上下文相关联的资源,对当前通信内容和资源进行索引以实现可搜索性,并将作为存储的上下文存储在数据库中的当前 通信环境和与当前通信环境相关联的资源。
    • 9. 发明申请
    • SYSTEM AND METHOD FOR PREDICTING MEETING SUBJECTS, LOGISTICS, AND RESOURCES
    • 用于预测会议主题,物流和资源的系统和方法
    • US20110231409A1
    • 2011-09-22
    • US13049067
    • 2011-03-16
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaoTao Wu
    • Krishna Kishore DHARAVenkatesh KrishnaswamyEunsoo ShimXiaoTao Wu
    • G06F17/30
    • G06Q10/1095H04L12/1818H04L47/70H04L65/403H04M3/565
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.
    • 本文公开了用于预测与通信事件相关联的主题,后勤和资源的系统,方法和非暂时的计算机可读存储介质。 预测和建议可以在沟通事件之前,期间或之后发生。 用户可以通过诸如点击或语音命令的用户输入来确认预测或建议。 该系统可以分析过去关于交通事件的主题,后勤和资源的行为模式,然后准备在给定情况下最有可能使用主题,后勤和资源的排名列表。 预测的后勤可能包括邀请人,会议的时间和日期,时间,地点以及帮助潜在参与者聚集在一起的其他任何有用的东西。 资源可以包括附加的文件,所使用的文件,通信事件分钟,制作的录音,因特网浏览器以及用户可以利用的其他程序。