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1. 发明授权

US07729277B2 Use of intelligent directed broadcast in contact center solutions 有权
标题翻译：在联络中心解决方案中使用智能定向广播
公开(公告)号：US07729277B2
公开(公告)日：2010-06-01
申请号：US11711960
申请日：2007-02-28
申请人： Kenneth D. Jordan , Lawrence Johnson , Kevin Collins , Michael P. Lepore , Paul Schechinger
发明人： Kenneth D. Jordan , Lawrence Johnson , Kevin Collins , Michael P. Lepore , Paul Schechinger
IPC分类号： H04J1/16 , H04J3/16
CPC分类号： H04M3/51 , H04M3/42365 , H04M3/5233 , H04M2201/39 , H04M2201/40
摘要： In one embodiment, a method can include: (i) receiving a new contact in a contact center, where the new contact includes an expressed need; (ii) forming a resource set in response to the expressed need of the new contact, where the resource set includes one or more prospective resources; and (iii) sending a broadcast message to each of the prospective resources in the resource set.
摘要翻译：在一个实施例中，一种方法可以包括：（i）在联络中心中接收新的联系人，其中新的联系人包括表达的需要; （ii）响应于所述新联系人的所表示的需要形成资源集合，其中所述资源集合包括一个或多个预期资源; 和（iii）向资源集合中的每个预期资源发送广播消息。

2. 发明申请

US20080205428A1 Use of intelligent directed broadcast in contact center solutions 有权
标题翻译：在联络中心解决方案中使用智能定向广播
公开(公告)号：US20080205428A1
公开(公告)日：2008-08-28
申请号：US11711960
申请日：2007-02-28
申请人： Kenneth D. Jordan , Lawrence Johnson , Kevin Collins , Michael P. Lepore , Paul Schechinger
发明人： Kenneth D. Jordan , Lawrence Johnson , Kevin Collins , Michael P. Lepore , Paul Schechinger
IPC分类号： H04L12/40
CPC分类号： H04M3/51 , H04M3/42365 , H04M3/5233 , H04M2201/39 , H04M2201/40
摘要： In one embodiment, a method can include: (i) receiving a new contact in a contact center, where the new contact includes an expressed need; (ii) forming a resource set in response to the expressed need of the new contact, where the resource set includes one or more prospective resources; and (iii) sending a broadcast message to each of the prospective resources in the resource set.
摘要翻译：在一个实施例中，一种方法可以包括：（i）在联络中心中接收新的联系人，其中新的联系人包括表达的需要; （ii）响应于所述新联系人的所表示的需要形成资源集合，其中所述资源集合包括一个或多个预期资源; 和（iii）向资源集合中的每个预期资源发送广播消息。

3. 发明申请

US20080065450A1 Matching a contact to a resource set 审中-公开
标题翻译：将联系人与资源集匹配
公开(公告)号：US20080065450A1
公开(公告)日：2008-03-13
申请号：US11520333
申请日：2006-09-13
申请人： Kenneth D. Jordan , Lawrence Johnson , Michael P. Lepore , Paul Schechinger
发明人： Kenneth D. Jordan , Lawrence Johnson , Michael P. Lepore , Paul Schechinger
IPC分类号： G06F9/46
CPC分类号： G06Q10/06 , G06Q10/063112
摘要： In one embodiment, a method can include: (i) receiving a new contact or resource availability indication in a contact center; (ii) matching one or more resources in response to an expressed need of the new contact using an aggregate of predetermined characteristics of the one or more resources; and (iii) arranging a session for communication between the new contact and at least one of the one or more resources. The one or more resources can include people or agents, and the session for communication can include a conference call, for example.
摘要翻译：在一个实施例中，一种方法可以包括：（i）在联络中心中接收新的联系人或资源可用性指示; （ii）响应于使用所述一个或多个资源的预定特征的总和的所述新联系人的表达需求来匹配一个或多个资源; 和（iii）安排一个会话，用于新联系人与一个或多个资源中的至少一个之间的通信。一个或多个资源可以包括人或代理，并且用于通信的会话可以包括例如电话会议。

4. 发明授权

US07696656B2 Motor assembly incorporating a securely positioned electromagnetic disturbance suppression device 有权
标题翻译：电机组合结合了安全定位的电磁干扰抑制装置
公开(公告)号：US07696656B2
公开(公告)日：2010-04-13
申请号：US11961274
申请日：2007-12-20
申请人： Rocco Ragnone , Aron Rozenberg , David Lightfoot , Lawrence Johnson
发明人： Rocco Ragnone , Aron Rozenberg , David Lightfoot , Lawrence Johnson
IPC分类号： H02K5/24 , H02K11/00 , H01R13/648
CPC分类号： H01R4/4809 , H01R13/6583 , H01R13/6608 , H01R2201/26 , H02K5/225 , H02K11/01 , H02K11/026 , H02K11/40
摘要： A motor assembly (20) includes a motor (22) and an end cap (26). The end cap (26) includes an electrically insulating body (28) having a peripheral edge (30) that interfaces with a conductive housing (24) of the motor (22). Motor terminals (94, 102) and an electromagnetic suppression (EMD) chip device (54) are located within the body (28). The chip device (54) has an input terminal (74) in electrical communication with the motor terminal (94), an input terminal (76) in electrical communication with the motor terminal (102), and an earth terminal (78). A conductive ground strap (56) is in electrical communication with the earth terminal (78). The ground strap (56) encapsulates and retains the chip device (54) in the end cap (26) and has an end (60) fitted onto the peripheral edge (30) of the end cap (26) between the end cap (26) and the conductive housing (24) of the motor (22).
摘要翻译：马达组件（20）包括马达（22）和端盖（26）。端盖（26）包括电绝缘体（28），其具有与马达（22）的导电壳体（24）相接合的周边边缘（30）。马达端子（94,102）和电磁抑制（EMD）芯片装置（54）位于主体（28）内。芯片装置（54）具有与电动机端子（94）电连通的输入端子（74），与电动机端子（102）电连通的输入端子（76）和接地端子（78）。导电接地带（56）与接地端子（78）电连通。接地带（56）将芯片装置（54）封装并保持在端盖（26）中，并且具有安装在端帽（26）的端盖（26）的周边边缘（30）之间的端部（60））和电动机（22）的导电壳体（24）。

5. 发明授权

US07082380B2 Refrigeration monitor 失效
标题翻译：制冷监视器
公开(公告)号：US07082380B2
公开(公告)日：2006-07-25
申请号：US10719676
申请日：2003-11-21
申请人： David Wiebe , Phillip Smith , Lawrence Johnson
发明人： David Wiebe , Phillip Smith , Lawrence Johnson
IPC分类号： G06F11/30
CPC分类号： F25B49/005 , F25B2400/06
摘要： A refrigeration monitor and methodology are capable of detecting and recording data from selected sensors associated with monitored refrigeration equipment. The data are sampled periodically and stored as time series. Reference data are established and stored for normal operation of the system. Software operating on the data acts in real-time to detect fault conditions by comparing recent historic data with reference data. Upon detection of a fault, a technician is notified by a pager. Software used by the technician supports the monitoring in real-time of the operation of the refrigeration equipment and a review of the equipment's historical performance. The technician can access the monitor either by making a connection on-site or remotely over a communications network such as the Internet.
摘要翻译：制冷监测器和方法能够检测和记录与被监测的制冷设备相关的所选传感器的数据。周期性地对数据进行采样并以时间序列存储。建立和存储参考数据以便系统的正常操作。通过将近期历史数据与参考数据进行比较，对数据进行操作的软件可以实时检测故障状况。在检测到故障时，技术人员被寻呼机通知。技术人员使用的软件支持实时监控制冷设备的运行情况，并回顾设备的历史性能。技术人员可以通过现场或远程通过诸如因特网的通信网络进行连接来访问监视器。

6. 发明申请

US20060112520A1 Hinge assembly 失效
标题翻译：铰链总成
公开(公告)号：US20060112520A1
公开(公告)日：2006-06-01
申请号：US11225592
申请日：2005-09-13
申请人： Norbert Markl , John Kosidlo , Lawrence Johnson , Richard Mitts , Paul Dunbar
发明人： Norbert Markl , John Kosidlo , Lawrence Johnson , Richard Mitts , Paul Dunbar
IPC分类号： E05D11/06
CPC分类号： E05D11/0054 , E05D11/1071 , E05Y2900/531 , Y10T16/54028 , Y10T16/551
摘要： A hinge assembly includes a door hinge housing configured to be mounted to a door, a body hinge housing configured to be mounted to a stationary object, and a check assembly including a spring. The body hinge housing is pivotally secured to the door hinge housing. The check assembly is covered by at least one of the door hinge housing and the body hinge housing.
摘要翻译：铰链组件包括构造成安装到门的门铰链壳体，构造成安装到静止物体的主体铰链壳体，以及包括弹簧的支架组件。主体铰链外壳枢转地固定到门铰链外壳。检查组件由门铰链外壳和主体铰链外壳中的至少一个覆盖。

7. 发明授权

US5156406A Board game of spinner assembly dice and pieces 失效
标题翻译：棋盘游戏装配骰子和碎片
公开(公告)号：US5156406A
公开(公告)日：1992-10-20
申请号：US581361
申请日：1990-09-12
申请人： Cordelia Johnson , Lawrence Johnson
发明人： Cordelia Johnson , Lawrence Johnson
IPC分类号： A63F3/00
CPC分类号： A63F3/00
摘要： A board game apparatus including a playing board having a surface with a plurality of contiguous rows of spaces, a plurality of designated spaces for initial positioning of sets of game pieces as well as a plurality of distinguishable finishing zones. The game apparatus is adapted with a combination of chance devices (1) Spinner Assembly and Chips (2) Dice. Wherein, multiple game pieces are advanced on the playing surface by the spin of the wheel or response to dice to determine the number of spaces the player moves on the game board. The players may at their own option either spin the wheel or toss the dice in an effort to decide which player opens the game. To win one of the players must succeed in placing all of their game pieces in scoring positions avoiding the obstacle members on the game board.
摘要翻译：一种棋盘游戏装置，包括具有多个相邻行空间的表面的游戏板，多个用于初始定位游戏棋子的指定空间以及多个可区分的整理区域。游戏装置适用于机会装置的组合（1）旋转器组件和芯片（2）骰子。其中，多个游戏件通过轮的旋转或对骰子的响应在游戏表面上前进，以确定玩家在游戏板上移动的空间数。玩家可以自己选择旋转轮子或掷掷骰子，以决定哪个玩家打开游戏。要赢得一个球员必须成功地把所有的游戏片段放在得分位置，避免游戏板上的障碍物。

8. 发明申请

US20050226700A1 Push-in nut 有权
标题翻译：推入螺母
公开(公告)号：US20050226700A1
公开(公告)日：2005-10-13
申请号：US11149561
申请日：2005-06-10
申请人： John Kosidlo , Bradley Jacobs , Lawrence Johnson
发明人： John Kosidlo , Bradley Jacobs , Lawrence Johnson
IPC分类号： F16B37/02 , F16B37/04
CPC分类号： F16B37/043 , F16B37/02
摘要： The present invention relates to a self-locking panel nut fastener. In particular, the present invention relates to a nut for being received within an opening in a panel which self-locks and upon receiving a threaded screw or bolt enhances the locking relationship with the panel.
摘要翻译：本发明涉及自锁板螺母紧固件。特别地，本发明涉及一种用于容纳在面板中的开口内的螺母，其自锁并且在接收到螺纹螺钉或螺栓时增强了与面板的锁定关系。

9. 发明申请

US20050220563A1 Push-in nut 审中-公开
标题翻译：推入螺母
公开(公告)号：US20050220563A1
公开(公告)日：2005-10-06
申请号：US10858213
申请日：2004-06-01
申请人： John Kosidlo , Bradley Jacobs , Lawrence Johnson
发明人： John Kosidlo , Bradley Jacobs , Lawrence Johnson
IPC分类号： F16B37/02 , F16B37/04
CPC分类号： F16B37/043
摘要： The present invention relates to a self-locking panel nut fastener. In particular, the present invention relates to a nut for being received within an opening in a panel that self-locks and upon receiving a threaded screw or bolt enhances the locking relationship with the panel.
摘要翻译：本发明涉及自锁板螺母紧固件。特别地，本发明涉及一种用于容纳在面板中的开口内的螺母，其自锁并且在接收到螺纹螺钉或螺栓时增强了与面板的锁定关系。

10. 发明申请

US20050217608A1 Automotive tether device 有权
标题翻译：汽车系绳装置
公开(公告)号：US20050217608A1
公开(公告)日：2005-10-06
申请号：US11002505
申请日：2004-12-02
申请人： Lawrence Johnson , Jeffrey Cronk
发明人： Lawrence Johnson , Jeffrey Cronk
IPC分类号： B60N2/28 , B60R22/10 , B60R22/18
CPC分类号： B60N2/2809 , B60R22/18 , Y10S248/91
摘要： An automobile tether device includes a base and a loop spanning the base and rotatable relative to the base. The base defines cutouts for receiving end segments of the loop. The loop frictionally engages the surface on which the tether device is installed to allow the loop to be positioned at elevations relative to the base.
摘要翻译：汽车系绳装置包括基座和横跨基座并可相对于基座旋转的环。基座定义了用于接收回路端部段的切口。环路摩擦地接合安装有系绳装置的表面，以允许环路相对于基座的高度定位。

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