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    • 3. 发明申请
    • CONFIGURATION ITEM MANAGEMENT TOOL
    • 配置项目管理工具
    • US20090210435A1
    • 2009-08-20
    • US12363193
    • 2009-01-30
    • Kazuhito AkiyamaYasuhiro SuzukiTadashi TsumuraTakeshi Fukuda
    • Kazuhito AkiyamaYasuhiro SuzukiTadashi TsumuraTakeshi Fukuda
    • G06F17/30
    • G06F16/211
    • A computer system is presented for managing a plurality of configuration items. A first computer may be connected to a second computer over a network. The first computer may manage configuration items conforming to a first specification, while the second computer may manage configuration items conforming to a second specification. A repository may store, for each of the configuration items, a set of data conforming to the first specification. The set of data may include one or more predetermined attributes of each configuration item, and at least one relationship between each configuration item and other configuration items. A discovery section may detect external reference data associated with configuration items conforming to the second specification. The set of data for each configuration item conforming to the second specification may be created from the external reference data and stored in the repository.
    • 呈现用于管理多个配置项的计算机系统。 第一计算机可以通过网络连接到第二计算机。 第一计算机可以管理符合第一规范的配置项,而第二计算机可以管理符合第二规范的配置项。 存储库可以为每个配置项存储符合第一规范的一组数据。 该组数据可以包括每个配置项的一个或多个预定属性,以及每个配置项与其他配置项之间的至少一个关系。 发现部分可以检测与符合第二规范的配置项相关联的外部参考数据。 符合第二规范的每个配置项的数据集可以从外部参考数据创建并存储在存储库中。
    • 7. 发明授权
    • Managing service processes
    • 管理服务流程
    • US08200620B2
    • 2012-06-12
    • US12391793
    • 2009-02-24
    • Kazuhito AkiyamaTakeshi FukudaYasuhiro SuzukiTadashi Tsumura
    • Kazuhito AkiyamaTakeshi FukudaYasuhiro SuzukiTadashi Tsumura
    • G06F7/00
    • G06F8/34G06Q10/101
    • Computer systems, methods, and computer program products for managing a service process that includes a plurality of service steps. A repository holds, for each of at least one configuration item, a set of data that represents at least one predetermined attribute of the configuration item and a relation between the configuration item and a second configuration item. The method includes detecting data on a resource for executing at least one of a plurality of service steps of the service process; creating, in response to a particular service process starting, data using a first configuration item model in which the particular service process is defined as a single configuration item; and creating data from the detected data using a second configuration item model in which one or more particular service steps are defined as a single configuration item.
    • 用于管理包括多个服务步骤的服务过程的计算机系统,方法和计算机程序产品。 对于至少一个配置项中的每一个,存储库保存表示配置项的至少一个预定属性的数据集合以及配置项和第二配置项之间的关系。 该方法包括检测资源上的数据以执行服务处理的多个服务步骤中的至少一个; 响应于特定服务进程开始使用将特定服务处理定义为单个配置项的第一配置项模型的数据; 以及使用其中一个或多个特定服务步骤被定义为单个配置项的第二配置项模型从检测到的数据创建数据。
    • 8. 发明授权
    • Managing configuration items
    • 管理配置项
    • US08161047B2
    • 2012-04-17
    • US12337597
    • 2008-12-17
    • Kazuhito AkiyamaYasuhiro SuzukiTadashi Tsumura
    • Kazuhito AkiyamaYasuhiro SuzukiTadashi Tsumura
    • G06F7/00G06F17/30
    • G06F17/30604G06F9/44505
    • A computer system is disclosed that includes a repository, a discovery section, a determining section, and a data creating section. The repository holds, for each configuration item, data indicating at least one predetermined attribute of the configuration item and a relationship with another configuration item. The discovery section detects information on configuration items. The determining section determines association of a first configuration item with a second configuration item and association of the first configuration item with a third configuration item. The data creating section creates common data including an attribute common to attributes of the first configuration item associated with the second configuration item and attributes of the first configuration item associated with the third configuration item and plural derived data items, each including an attribute that is not common thereto. The common data and the plural derived data items are stored in the repository.
    • 公开了一种包括存储库,发现部分,确定部分和数据创建部分的计算机系统。 对于每个配置项,存储库保存指示配置项的至少一个预定属性和与另一个配置项的关系的数据。 发现部分检测有关配置项的信息。 确定部确定第一配置项与第二配置项的关联以及第一配置项与第三配置项的关联。 数据创建部分创建公共数据,其包括与第二配置项目相关联的第一配置项目的属性和与第三配置项目相关联的第一配置项目的属性以及多个导出数据项目的属性共同的属性,每个属性包括不是 共同点。 公用数据和多个派生数据项存储在存储库中。
    • 10. 发明申请
    • Managing Service Processes
    • 管理服务流程
    • US20090216786A1
    • 2009-08-27
    • US12391793
    • 2009-02-24
    • Kazuhito AkiyamaTakeshi FukudaYasuhiro SuzukiTadashi Tsumura
    • Kazuhito AkiyamaTakeshi FukudaYasuhiro SuzukiTadashi Tsumura
    • G06F17/30
    • G06F8/34G06Q10/101
    • Computer systems, methods and computer program products for managing a service process that includes a plurality of service steps. A repository holds, for each of at least one configuration item, a set of data that represents at least one predetermined attribute of the configuration item and a relation between the configuration item and a second configuration item. The method includes detecting data on a resource for executing at least one of a plurality of service steps of the service process; creating in response to a particular service process starting, data using a first configuration item model in which the particular service process is defined as a single configuration item; and creating data from the detected data using a second configuration item model in which one or more particular service steps are defined as a single configuration item.
    • 用于管理包括多个服务步骤的服务过程的计算机系统,方法和计算机程序产品。 对于至少一个配置项中的每一个,存储库保存表示配置项的至少一个预定属性的数据集合以及配置项和第二配置项之间的关系。 该方法包括检测资源上的数据以执行服务处理的多个服务步骤中的至少一个; 响应于特定服务进程开始创建使用将特定服务进程定义为单个配置项的第一配置项模型的数据; 以及使用其中一个或多个特定服务步骤被定义为单个配置项的第二配置项模型从检测到的数据创建数据。