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1. 发明申请

US20100185503A1 Product Warranties Having a Residual Value 审中-公开
标题翻译：具有剩余价值的产品保证
公开(公告)号：US20100185503A1
公开(公告)日：2010-07-22
申请号：US12357840
申请日：2009-01-22
申请人： Julie Ward Drew , Jose Luis Beltran Guerrero , Guillermo Gallego , Ming Hu , Ruxian Wang , Shailendra K. Jain
发明人： Julie Ward Drew , Jose Luis Beltran Guerrero , Guillermo Gallego , Ming Hu , Ruxian Wang , Shailendra K. Jain
IPC分类号： G06Q30/00
CPC分类号： G06Q30/00 , G06Q30/0208 , G06Q99/00
摘要： The present disclosure is directed to product warranties having a residual value and a potential rebate based on the residual value. The residual value can thus be inversely related to the number of claims filed against the warranty.
摘要翻译：本公开涉及具有剩余价值和基于剩余价值的潜在回扣的产品保证。因此，剩余价值可能与提交给保修的索赔数量成反比。

2. 发明申请

US20130066790A1 Residual Value Warranty 审中-公开
标题翻译：剩余价值保证
公开(公告)号：US20130066790A1
公开(公告)日：2013-03-14
申请号：US13634786
申请日：2010-05-30
申请人： Julie Ward Drew , Jose Luis Beltran Guerrero , Ming Hu , Guillermo Gallego , Ruxian Wang , Shailendra K. Jain
发明人： Julie Ward Drew , Jose Luis Beltran Guerrero , Ming Hu , Guillermo Gallego , Ruxian Wang , Shailendra K. Jain
IPC分类号： G06Q30/00
CPC分类号： G06Q30/012
摘要： A maximum expected value of a residual value warranty for a product to a customer is determined. An expected cost to a provider to support the residual value warranty for the customer is determined, based on the maximum expected value of the candidate residual value warranty to the customer. The expected profitability of the candidate residual value warranty is determined based on the expected cost.
摘要翻译：确定产品对客户的剩余价值保证的最大预期值。根据客户的候选剩余价值保证的最大预期值，确定提供商支持客户的剩余价值保证的预期成本。候选人剩余价值保证的预期盈利能力是根据预期成本确定的。

3. 发明申请

US20110093312A1 MODELING WHOLESALE PRICE SCHEDULES TO REDUCE DOUBLE MARGINALIZATION 审中-公开
标题翻译：建立批发价格计划，以减少双重增长
公开(公告)号：US20110093312A1
公开(公告)日：2011-04-21
申请号：US12581840
申请日：2009-10-19
申请人： Julie Ward Drew , Jose Luis Beltran Guerrero , Guillermo Gallego , Ming Hu , Shailendra K. Jain
发明人： Julie Ward Drew , Jose Luis Beltran Guerrero , Guillermo Gallego , Ming Hu , Shailendra K. Jain
IPC分类号： G06Q10/00 , G06Q50/00
CPC分类号： G06Q30/06 , G06Q10/06 , G06Q30/0206 , G06Q30/0283
摘要： One embodiment is a method that determines, for a sale of a product and a post-sale service for the product from a supplier to a retailer, an expected supply chain profit for the sale as a function of an effort cost function of the retailer, a quantity of the product ordered, and an expected revenue of the retailer. A wholesale price schedule is determined that is a function of the quantity of the product ordered by the retailer. The wholesale price schedule reduces effects of double marginalization on the sale of the product and the post-sale service.
摘要翻译：一个实施例是一种方法，用于为了从供应商向零售商销售产品和产品的售后服务，确定作为零售商的努力成本函数的销售的预期供应链利润，订购的产品数量以及零售商的预期收入。确定批发价格表是零售商订购的商品数量的函数。批发价格表减少了双边边缘化对产品销售和售后服务的影响。

4. 发明申请

US20110295756A1 FLEXIBLE EXTENDED PRODUCT WARRANTIES HAVING PARTIALLY REFUNDABLE PREMIUMS 审中-公开
标题翻译：灵活扩展的产品保证，具有部分可退款的优先权
公开(公告)号：US20110295756A1
公开(公告)日：2011-12-01
申请号：US12789314
申请日：2010-05-27
申请人： Julie Ward Drew , Ruxian Wang , Guillermo Gallego , Ming Hu , Enis Kayis , Filippo Balestrieri , Shelen Jain , Jose Luis Beltran Guerrero , Douglas M. Gilbert
发明人： Julie Ward Drew , Ruxian Wang , Guillermo Gallego , Ming Hu , Enis Kayis , Filippo Balestrieri , Shelen Jain , Jose Luis Beltran Guerrero , Douglas M. Gilbert
IPC分类号： G06Q10/00
CPC分类号： G06Q10/063 , G06Q10/067 , G06Q10/20 , G06Q30/012
摘要： A system and method for determining the optimum price that a service provider should charge to customers of at least a partially refundable extended-product warranty to optimize profits generated from providing such warranties. In one aspect of the present invention the customer may elect to purchase warranty coverage when the product is new and cancel warranty coverage at any time thereafter, which election is based in part on the customer's expected discounted net utility from his coverage decisions. In another aspect of the present invention, the customer is allowed to make dynamic repair or replacement decisions in each period based on the product's failure status or on other criteria. In one embodiment, the customer can be afforded warranty coverage flexibility in terms of his ability to turn coverage off whenever desired and to obtain a partial refund of the warranty premium. By properly modeling extended-product warranty strategies from the perspective of the customer and from the perspective of the service provider, one can compute the customers' expected discounted net utility and the provider's expected discounted profit from strategic customers. In another aspect of the present invention a computer-based service is provided to the customer of the extended-product warranty for determining the customer's optimal dynamic decisions to maximize the customer's expected discounted net utility when making product replacement decisions, maintenance decisions, and warranty coverage decisions.
摘要翻译：用于确定服务提供商应向客户收取至少部分可退还的扩展产品保证以优化从提供此类保证产生的利润的最优价格的系统和方法。在本发明的一个方面，客户可以选择在产品新时购买保修范围，并在此后任何时间取消保修范围，该选择部分取决于客户的覆盖决定中的预期折扣净效用。在本发明的另一方面，允许客户基于产品的故障状态或其他标准在每个时间段内进行动态维修或更换决定。在一个实施例中，客户可以根据其在需要时关闭覆盖范围的能力以及获得部分退还保修费的能力提供保修范围的灵活性。通过从客户的角度和从服务提供商的角度对扩展产品保修策略进行适当建模，可以计算客户预期的折扣净效用和供应商预期的战略客户折扣利润。在本发明的另一方面，向客户提供基于计算机的服务，以便在进行产品更换决定，维护决策和保修范围时，确定客户的最佳动态决策以最大限度地提高客户的折扣净效用决定。

5. 发明申请

US20110295755A1 FLEXIBLE EXTENDED PRODUCT WARRANTIES 审中-公开
标题翻译：灵活扩展的产品保证
公开(公告)号：US20110295755A1
公开(公告)日：2011-12-01
申请号：US12789240
申请日：2010-05-27
申请人： Julie Ward Drew , Ruxian Wang , Guillermo Gallego , Ming Hu , Shelen K. Jain , Filippo Balestrieri , Jose Luis Beltran Guerrero , Enis Kayis
发明人： Julie Ward Drew , Ruxian Wang , Guillermo Gallego , Ming Hu , Shelen K. Jain , Filippo Balestrieri , Jose Luis Beltran Guerrero , Enis Kayis
IPC分类号： G06Q10/00
CPC分类号： G06Q10/00 , G06Q30/012
摘要： A system and method for determining the optimum price that a service provider should charge to customers of a periodic extended-product warranty to optimize profits generated from providing such warranties. In one aspect of the present invention the customer is allowed to elect or to cancel warranty coverage on a monthly basis which election is based in part on the customer's expected net utility from his coverage decisions. In one embodiment, the customer can be afforded complete warranty coverage flexibility in terms of his ability to turn coverage on and off whenever desired. In another aspect of the present invention the customer can be allowed to make dynamic repair or replacement decisions in each period based on the product's failure status or on other criteria. By properly modeling optimal extended-product warranty strategies from the perspective of both the customer and from the perspective of the service provider, one can compute the customers' maximum expected discounted net utility and the service provider's expected discounted profit from strategic customers.
摘要翻译：一种用于确定服务提供商应向客户收取定期延长产品保修的最佳价格以优化从提供此类保证产生的利润的系统和方法。在本发明的一个方面，客户被允许每月选择或取消保修范围，该选择部分地基于客户的预期净效用从其覆盖决定。在一个实施方案中，客户可以根据其在需要时打开和关闭覆盖的能力提供完整的保修范围灵活性。在本发明的另一方面，客户可以根据产品的故障状态或其他标准在每个时间段内进行动态维修或更换决定。通过从客户角度和从服务提供商的角度对适用的扩展产品保修策略进行适当建模，可以计算客户最大预期贴现净效用和服务提供商预期的战略客户打折利润。

6. 发明申请

US20100191557A1 Usage-Limited Product Warranties 审中-公开
标题翻译：使用限制产品保证
公开(公告)号：US20100191557A1
公开(公告)日：2010-07-29
申请号：US12359823
申请日：2009-01-26
申请人： Julie Ward Drew , Jose Luis Beltran Guerrero , Ming Hu , Guillermo Gallego
发明人： Julie Ward Drew , Jose Luis Beltran Guerrero , Ming Hu , Guillermo Gallego
IPC分类号： G06F17/30
CPC分类号： G06Q40/08 , G06Q30/0202 , G06Q30/06
摘要： The present disclosure is directed to methods for pricing limited use product warranties to increase profit. Such a method can include selecting a plurality of potential warranty options, where each warranty option has an associated product usage limit and an associated warranty purchase cost; calculating a customer's expected support cost; determining a customer demand for each of the plurality of warranty options; calculating a provider's expected option profit for each of the plurality of warranty options; and calculating a provider's expected total profit for the plurality of warranty options.
摘要翻译：本披露涉及定价有限使用产品保证以增加利润的方法。这种方法可以包括选择多个潜在的保修选项，其中每个保修期权具有相关的产品使用限制和相关的保修购买成本; 计算客户的预期支持成本; 确定客户对多个保修期权中的每一个的需求; 计算提供商对多个保修期权中的每一个的预期期权利润; 并计算提供商对多个保修期权的预期总利润。

7. 发明申请

US20130060649A1 Selecting Products for Retailer to Offer for Sale to Consumers 审中-公开
标题翻译：选择零售商向消费者出售的产品
公开(公告)号：US20130060649A1
公开(公告)日：2013-03-07
申请号：US13634772
申请日：2010-04-19
申请人： Julie Ward Drew , Filippo Balestrieri , Enis Kayis , Shyam Sundar Rajaram , Shailendra K. Jain
发明人： Julie Ward Drew , Filippo Balestrieri , Enis Kayis , Shyam Sundar Rajaram , Shailendra K. Jain
IPC分类号： G06Q30/00
CPC分类号： G06Q30/00
摘要： Each product of a number of products is assigned to one of a number of popularity tiers. The popularity tiers are ordered from a most popular tier to a least popular tier. The popularity tiers indicate how popular the products are expected to be among consumers. Each product is assigned to one of a number of margin tiers. The margin tiers are ordered from a highest margin tier to a lowest margin tier. The margin tiers indicate how much money a retailer makes in selling the products to the consumers. Which of the products to offer for sale by the retailer to the consumers are selected by applying decision rules to the products as have been assigned to the popularity tiers and to the margin tiers.
摘要翻译：许多产品的每个产品都被分配到多个知名级之一。受欢迎的层次从最受欢迎的层次到最不受欢迎的层次。受欢迎程度表明产品预计将在消费者当中流行。每个产品都被分配到多个保证金层之一。保证金层从最高保证金层到最低保证金层。保证金层表示零售商向消费者出售产品所需的金额。零售商向消费者提供哪些产品可以通过将决策规则应用于已分配给受欢迎度层和边缘层的产品进行选择。

8. 发明申请

US20130013517A1 MAKING AN EXTENDED WARRANTY COVERAGE DECISION 审中-公开
标题翻译：制定延长的保修范围决定
公开(公告)号：US20130013517A1
公开(公告)日：2013-01-10
申请号：US13178072
申请日：2011-07-07
申请人： Guillermo Gallego , Ruxian Wang , Julie Ward Drew
发明人： Guillermo Gallego , Ruxian Wang , Julie Ward Drew
IPC分类号： G06Q10/00
CPC分类号： G06Q30/012
摘要： Systems, methods, and machine-readable and executable instructions are provided for making an extended warranty coverage. Making an extended warranty decision can include determining by a computer, a customer's expected cost of terminating the extended warranty coverage, determining, by the computer, the customer's expected cost of continuing the extended warranty coverage, and comparing, by the computer, the expected cost of terminating the extended warranty coverage and the expected cost of continuing the extended warranty coverage. Making an extended warranty decision can also include determining, by the computer, the extended warranty coverage decision based on the comparison.
摘要翻译：提供了系统，方法和机器可读和可执行指令，用于扩展保修范围。进行延长的保修决定可以包括由计算机确定客户终止延长保修范围的预期成本，由计算机确定客户的延续保修期限的预期成本，以及由计算机比较预期成本终止延长的保修范围和延续保修期限的预期成本。作出延长的保修决定还可以包括由计算机根据比较确定延长的保修范围决定。

9. 发明授权

US08478620B2 Profit comparison of extended warranties 有权
标题翻译：扩展保证的利润比较
公开(公告)号：US08478620B2
公开(公告)日：2013-07-02
申请号：US13027942
申请日：2011-02-15
申请人： Julie Ward Drew , Filippo Balestrieri , Ruxian Wang
发明人： Julie Ward Drew , Filippo Balestrieri , Ruxian Wang
IPC分类号： G06Q10/00
CPC分类号： G06Q30/012
摘要： Systems, methods, and machine-readable and executable instructions are provided for profit comparison. Profit comparison can include determining a first profitability function of a flexible duration extended warranty offering with respect to a first plurality of warranty parameters and determining a second profitability function of a fixed duration extended warranty offering with respect to a second plurality of warranty parameters. Profit comparison can also include comparing the first function and the second function for at least one level of at least one of profit lift and flexible duration warranty offering coverage duration. Presenting results of the comparison for a range of values of the first and second plurality of warranty parameters can also be included in profit comparison.
摘要翻译：提供系统，方法和机器可读和可执行指令用于利润比较。利润比较可以包括确定关于第一多个保修参数的灵活持续时间延长保修期提供的第一盈利能力功能，以及确定相对于第二多个保修参数的固定持续时间延长保修期提供的第二获利功能。利润比较还可以包括在至少一个利润提升和灵活持续时间保证提供覆盖期限的至少一个水平上比较第一功能和第二功能。提供第一和第二多个保修参数值范围比较的结果也可以包括在利润比较中。

10. 发明申请

US20130091064A1 PRICING OPEN-LIST WARRANTIES 审中-公开
标题翻译：定价开放式保证
公开(公告)号：US20130091064A1
公开(公告)日：2013-04-11
申请号：US13267425
申请日：2011-10-06
申请人： Julie Ward Drew , Filippo Balestrieri , Ruxian Wang
发明人： Julie Ward Drew , Filippo Balestrieri , Ruxian Wang
IPC分类号： G06Q50/10
CPC分类号： G06Q30/01
摘要： Systems, methods, and computer-readable and executable instructions are provided for pricing open-list warranties. Pricing open-list warranties can include determining an expected product support cost of a provider of an open-list warranty to a customer over a time period, determining an expected product repair cost of the customer over the time period, and pricing the open-list warranty for the time period based on the expected product support cost and the expected product repair cost.
摘要翻译：提供系统，方法和计算机可读和可执行指令，用于定价开放列表保证。定价开放列表保证可以包括在一段时间内向客户确定开放式保修提供商的预期产品支持成本，确定客户在该时间段内的预期产品维修成本，并对开放列表进行定价根据预期的产品支持成本和预期的产品维修成本，保修期间。

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