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1. 发明授权

US09154610B2 Inferring quality in UT calls based on real-time bi-directional exploitation of a full reference algorithm 有权
标题翻译：基于完全参考算法的实时双向开发，推动UT呼叫中的质量
公开(公告)号：US09154610B2
公开(公告)日：2015-10-06
申请号：US13470606
申请日：2012-05-14
申请人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： H04M3/22 , H04L29/06
CPC分类号： H04M3/2227 , H04L65/80 , H04M3/2236
摘要： A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file.
摘要翻译：一种基于实时双向利用完整参考算法的方法，计算机程序产品和用于推断统一电话呼叫质量的计算机系统。可以从与统一电话呼叫相关联的客户端设备接收音频文件的客户端副本。可以使用参考算法将音频文件的客户副本与音频文件的本地副本进行比较。可以基于至少部分地基于音频文件的客户端副本和音频文件的本地副本之间的差异来确定与客户端设备相关联的服务质量。

2. 发明授权

US08848566B2 Quality of service prediction and call failover 有权
标题翻译：服务质量预测和呼叫故障转移
公开(公告)号：US08848566B2
公开(公告)日：2014-09-30
申请号：US13556587
申请日：2012-07-24
申请人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： G06F15/16
CPC分类号： H04L41/5025 , H04L41/0672 , H04L41/147
摘要： A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score.
摘要翻译：描述了用于服务质量历史数据库的方法，计算机程序产品和系统。监视电子呼叫的一个或多个特征。基于至少部分地基于一个或多个特征确定当前的服务质量得分。基于至少部分地基于当前服务质量评分和一个或多个特征中的一个或多个来确定预测服务质量评分，其中所述预测服务质量评分与一个或更多的未来时代。提供与电子呼叫相关联的故障切换连接。至少部分地基于预测的服务质量得分和阈值服务质量得分中的一个或多个，将与电子呼叫相关联的当前连接替换为故障转移连接。

3. 发明申请

US20130279326A1 QUALITY OF SERVICE PREDICTION AND CALL FAILOVER 有权
公开(公告)号：US20130279326A1
公开(公告)日：2013-10-24
申请号：US13556587
申请日：2012-07-24
申请人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： H04W40/18 , H04L12/24
CPC分类号： H04L41/5025 , H04L41/0672 , H04L41/147
摘要： A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score.

4. 发明授权

US08854954B2 Quality of service prediction and call failover 有权
公开(公告)号：US08854954B2
公开(公告)日：2014-10-07
申请号：US13454380
申请日：2012-04-24
申请人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, Jr. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： H04W40/18 , H04L12/24
CPC分类号： H04L41/5025 , H04L41/0672 , H04L41/147
摘要： A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score.

5. 发明申请

US20130301809A1 INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM 有权
公开(公告)号：US20130301809A1
公开(公告)日：2013-11-14
申请号：US13470606
申请日：2012-05-14
申请人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： H04M3/22
CPC分类号： H04M3/2227 , H04L65/80 , H04M3/2236
摘要： A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file.

6. 发明申请

US20130279325A1 QUALITY OF SERVICE PREDICTION AND CALL FAILOVER 有权
标题翻译：服务质量预测和呼叫失败
公开(公告)号：US20130279325A1
公开(公告)日：2013-10-24
申请号：US13454380
申请日：2012-04-24
申请人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, JR. , David Malone , Patrick Joseph O'Sullivan
IPC分类号： H04W40/18 , H04L12/24
CPC分类号： H04L41/5025 , H04L41/0672 , H04L41/147
摘要： A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score.
摘要翻译：描述了用于服务质量历史数据库的方法，计算机程序产品和系统。监视电子呼叫的一个或多个特征。基于至少部分地基于一个或多个特征确定当前的服务质量得分。基于至少部分地基于当前服务质量评分和一个或多个特征中的一个或多个来确定预测服务质量评分，其中所述预测服务质量评分与一个或更多的未来时代。提供与电子呼叫相关联的故障切换连接。至少部分地基于预测的服务质量得分和阈值服务质量得分中的一个或多个，将与电子呼叫相关联的当前连接替换为故障转移连接。

7. 发明授权

US09210255B2 Social quality-of-service database 有权
公开(公告)号：US09210255B2
公开(公告)日：2015-12-08
申请号：US13556501
申请日：2012-07-24
申请人： Jonathan Dunne , James Patrick Galvin, Jr. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, Jr. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
IPC分类号： H04M1/24 , H04M3/22
CPC分类号： H04M3/2227 , H04M2203/558
摘要： A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database.

8. 发明授权

US09025732B2 Social quality-of-service database 有权
标题翻译：社会服务质量数据库
公开(公告)号：US09025732B2
公开(公告)日：2015-05-05
申请号：US13442220
申请日：2012-04-09
申请人： Jonathan Dunne , James Patrick Galvin, Jr. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, Jr. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
IPC分类号： H04M3/22
CPC分类号： H04M3/2227 , H04M2203/558
摘要： A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database.
摘要翻译：描述了用于服务质量历史数据库的方法，计算机程序产品和系统。确定与第一电子呼叫中的第一参与者相关联的服务质量信息。服务质量信息存储在服务质量历史数据库中。确定与第二电子呼叫相关联的服务质量问题的可能性，其中确定服务质量问题的可能性包括挖掘服务质量历史数据库。

9. 发明申请

US20130266125A1 SOCIAL QUALITY-OF-SERVICE DATABASE 有权
标题翻译：社会服务质量数据库
公开(公告)号：US20130266125A1
公开(公告)日：2013-10-10
申请号：US13442220
申请日：2012-04-09
申请人： Jonathan Dunne , James Patrick Galvin, JR. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
发明人： Jonathan Dunne , James Patrick Galvin, JR. , Shailendra Maheshwari , Patrick Joseph O'Sullivan
IPC分类号： H04M3/22
CPC分类号： H04M3/2227 , H04M2203/558
摘要： A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database.
摘要翻译：描述了用于服务质量历史数据库的方法，计算机程序产品和系统。确定与第一电子呼叫中的第一参与者相关联的服务质量信息。服务质量信息存储在服务质量历史数据库中。确定与第二电子呼叫相关联的服务质量问题的可能性，其中确定服务质量问题的可能性包括挖掘服务质量历史数据库。

10. 发明申请

US20130266126A1 SOCIAL QUALITY-OF-SERVICE DATABASE 审中-公开
公开(公告)号：US20130266126A1
公开(公告)日：2013-10-10
申请号：US13556501
申请日：2012-07-24
申请人： Jonathan Dunne , James Patrick Galvin, JR. , Shailendra Maheshwari , Patrick Joseph O'Sulivan
发明人： Jonathan Dunne , James Patrick Galvin, JR. , Shailendra Maheshwari , Patrick Joseph O'Sulivan
IPC分类号： H04M3/22
CPC分类号： H04M3/2227 , H04M2203/558
摘要： A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database.

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