专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明授权

US08547880B2 Method and system for replaying a portion of a multi-party audio interaction 有权
标题翻译：用于重播多方音频交互的一部分的方法和系统
公开(公告)号：US08547880B2
公开(公告)日：2013-10-01
申请号：US12569931
申请日：2009-09-30
申请人： John H. Yoakum , John Costello , Tony McCormack
发明人： John H. Yoakum , John Costello , Tony McCormack
IPC分类号： H04L12/16
CPC分类号： H04M3/568 , H04L65/4015 , H04L65/403 , H04M3/567 , H04M2203/1066
摘要： A method for replaying a portion of a multi-party audio interaction to a participant of the audio interaction. A participant of a multi-party audio interaction, such as a conference call or a gaming session, can request a replay of a portion of the audio interaction. A conference processor can provide an outgoing audio stream to the participant that includes a replay audio stream that includes the requested replayed portion of the multi-party audio interaction and a real-time audio stream that includes the ongoing multi-party audio interaction. The replay audio stream can be aurally positioned at an aural position that is different from the real-time audio stream to enhance the participant's ability to distinguish between the two audio streams.
摘要翻译：一种用于将多方音频交互的一部分重播到音频交互的参与者的方法。诸如电话会议或游戏会话的多方音频交互的参与者可以请求重放音频交互的一部分。会议处理器可以向参与者提供输出音频流，其包括重播音频流，其包括多方音频交互的所请求的重播部分和包括正在进行的多方音频交互的实时音频流。重放音频流可以被听觉地定位在与实时音频流不同的听觉位置，以增强参与者区分两个音频流的能力。

2. 发明授权

US08363810B2 Method and system for aurally positioning voice signals in a contact center environment 有权
标题翻译：语音信号在联络中心环境中的方法和系统
公开(公告)号：US08363810B2
公开(公告)日：2013-01-29
申请号：US12555413
申请日：2009-09-08
申请人： John H. Yoakum , Tony McCormack , John Costello
发明人： John H. Yoakum , Tony McCormack , John Costello
IPC分类号： H04M3/42 , H04M1/00 , H04M3/00 , H04M5/00 , H04L12/16 , H04Q11/00
CPC分类号： H04M3/568 , H04M3/51
摘要： A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a communications interface coupled to a controller and adapted to interface with a plurality of voice paths. Each of the voice paths is associated with one of a plurality of participants in a contact center transaction. A three-dimensional (3D) spatializer engine is coupled to the controller and can receive incoming voice signals received over voice paths and corresponding aural position data. The 3D spatializer engine processes the incoming voice signals and generates outgoing voice signals that include signal characteristics that aurally position the first outgoing voice signals at an aural position with respect to the contact center agent indicated by the aural position data.
摘要翻译：联络中心媒体服务器，用于在由联络中心代理指定的听觉位置上听觉地定位联络中心交易的参与者。媒体服务器包括耦合到控制器并且适于与多个语音路径进行接口的通信接口。每个语音路径与联络中心事务中的多个参与者之一相关联。三维（3D）空间化引擎耦合到控制器并且可以接收通过语音路径接收的传入语音信号和对应的听觉位置数据。 3D空间化引擎处理输入语音信号并产生输出语音信号，其包括将第一输出语音信号相对于由听觉位置数据指示的联络中心代理听觉位置听觉地定位的信号特征。

3. 发明申请

US20110077755A1 METHOD AND SYSTEM FOR REPLAYING A PORTION OF A MULTI-PARTY AUDIO INTERACTION 有权
标题翻译：用于更换多方音频互动部分的方法和系统
公开(公告)号：US20110077755A1
公开(公告)日：2011-03-31
申请号：US12569931
申请日：2009-09-30
申请人： John H. Yoakum , John Costello , Tony McCormack
发明人： John H. Yoakum , John Costello , Tony McCormack
IPC分类号： G06F17/00
CPC分类号： H04M3/568 , H04L65/4015 , H04L65/403 , H04M3/567 , H04M2203/1066
摘要： A method for replaying a portion of a multi-party audio interaction to a participant of the audio interaction. A participant of a multi-party audio interaction, such as a conference call or a gaming session, can request a replay of a portion of the audio interaction. A conference processor can provide an outgoing audio stream to the participant that includes a replay audio stream that includes the requested replayed portion of the multi-party audio interaction and a real-time audio stream that includes the ongoing multi-party audio interaction. The replay audio stream can be aurally positioned at an aural position that is different from the real-time audio stream to enhance the participant's ability to distinguish between the two audio streams.
摘要翻译：一种用于将多方音频交互的一部分重播到音频交互的参与者的方法。诸如电话会议或游戏会话的多方音频交互的参与者可以请求重放音频交互的一部分。会议处理器可以向参与者提供输出音频流，其包括重播音频流，其包括多方音频交互的所请求的重播部分和包括正在进行的多方音频交互的实时音频流。重放音频流可以被听觉地定位在与实时音频流不同的听觉位置，以增强参与者区分两个音频流的能力。

4. 发明申请

US20110069643A1 METHOD AND SYSTEM FOR CONTROLLING AUDIO IN A COLLABORATION ENVIRONMENT 有权
标题翻译：在协调环境中控制音频的方法和系统
公开(公告)号：US20110069643A1
公开(公告)日：2011-03-24
申请号：US12564262
申请日：2009-09-22
申请人： John H. Yoakum , Tony McCormack , John Costello
发明人： John H. Yoakum , Tony McCormack , John Costello
IPC分类号： H04L12/16
CPC分类号： H04L65/4015
摘要： A method and system for designating an aural position of an audio stream in a collaboration environment. A plurality of icons corresponding to participants are displayed in a user interface. A moderator may move the icons from a first position in the user interface to a second position in the user interface. Upon moving an icon from a first position to a second position, an aural position identifier corresponding to the second position is generated and sent to a conference processor. The conference processor uses the aural position identifier to generate an outgoing audio stream that aurally positions the audio stream generated by the participant corresponding to the icon at the aural position. The outgoing audio stream is provided to the moderator, who uses a multi-channel capable device to perceive the audio stream at the designated aural position.
摘要翻译：一种用于在协作环境中指定音频流的听觉位置的方法和系统。与用户对应的多个图标显示在用户界面中。主持人可以将图标从用户界面中的第一位置移动到用户界面中的第二位置。在将图标从第一位置移动到第二位置时，生成与第二位置相对应的听觉位置识别符并将其发送到会议处理器。会议处理器使用听觉位置标识符来产生输出音频流，其将由与该图标对应的参与者产生的音频流声音地定位在听觉位置。输出音频流被提供给主持人，主持人使用多声道能力设备来感知指定听觉位置处的音频流。

5. 发明授权

US08144633B2 Method and system for controlling audio in a collaboration environment 有权
标题翻译：在协作环境中控制音频的方法和系统
公开(公告)号：US08144633B2
公开(公告)日：2012-03-27
申请号：US12564262
申请日：2009-09-22
申请人： John H. Yoakum , Tony McCormack , John Costello
发明人： John H. Yoakum , Tony McCormack , John Costello
IPC分类号： H04L12/16
CPC分类号： H04L65/4015
摘要： A method and system for designating an aural position of an audio stream in a collaboration environment. A plurality of icons corresponding to participants are displayed in a user interface. A moderator may move the icons from a first position in the user interface to a second position in the user interface. Upon moving an icon from a first position to a second position, an aural position identifier corresponding to the second position is generated and sent to a conference processor. The conference processor uses the aural position identifier to generate an outgoing audio stream that aurally positions the audio stream generated by the participant corresponding to the icon at the aural position. The outgoing audio stream is provided to the moderator, who uses a multi-channel capable device to perceive the audio stream at the designated aural position.
摘要翻译：一种用于在协作环境中指定音频流的听觉位置的方法和系统。与用户对应的多个图标显示在用户界面中。主持人可以将图标从用户界面中的第一位置移动到用户界面中的第二位置。在将图标从第一位置移动到第二位置时，生成与第二位置相对应的听觉位置识别符并将其发送到会议处理器。会议处理器使用听觉位置标识符来产生输出音频流，其将由与该图标对应的参与者产生的音频流声音地定位在听觉位置。输出音频流被提供给主持人，主持人使用多声道能力的设备来感知指定听觉位置处的音频流。

6. 发明申请

US20110058662A1 METHOD AND SYSTEM FOR AURALLY POSITIONING VOICE SIGNALS IN A CONTACT CENTER ENVIRONMENT 有权
标题翻译：在联络中心环境中定位语音信号的方法和系统
公开(公告)号：US20110058662A1
公开(公告)日：2011-03-10
申请号：US12555413
申请日：2009-09-08
申请人： John H. Yoakum , Tony McCormack , John Costello
发明人： John H. Yoakum , Tony McCormack , John Costello
IPC分类号： H04M3/42
CPC分类号： H04M3/568 , H04M3/51
摘要： A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a communications interface coupled to a controller and adapted to interface with a plurality of voice paths. Each of the voice paths is associated with one of a plurality of participants in a contact center transaction. A three-dimensional (3D) spatializer engine is coupled to the controller and can receive incoming voice signals received over voice paths and corresponding aural position data. The 3D spatializer engine processes the incoming voice signals and generates outgoing voice signals that include signal characteristics that aurally position the first outgoing voice signals at an aural position with respect to the contact center agent indicated by the aural position data.
摘要翻译：联络中心媒体服务器，用于在由联络中心代理指定的听觉位置上听觉地定位联络中心交易的参与者。媒体服务器包括耦合到控制器并且适于与多个语音路径进行接口的通信接口。每个语音路径与联络中心事务中的多个参与者之一相关联。三维（3D）空间化引擎耦合到控制器并且可以接收通过语音路径接收的传入语音信号和对应的听觉位置数据。 3D空间化引擎处理输入语音信号并产生输出语音信号，其包括将第一输出语音信号相对于由听觉位置数据指示的联络中心代理听觉位置听觉地定位的信号特征。

7. 发明申请

US20100169418A1 COLLABORATION AGENT 有权
标题翻译：合作代理
公开(公告)号：US20100169418A1
公开(公告)日：2010-07-01
申请号：US12344914
申请日：2008-12-29
申请人： Stephen Whynot , John H. Yoakum , Tony McCormack
发明人： Stephen Whynot , John H. Yoakum , Tony McCormack
IPC分类号： G06F15/16
CPC分类号： H04L67/24 , H04L65/1076 , H04L65/4046 , H04L67/18 , H04L67/306 , H04M3/42348 , H04M3/42365 , H04M3/432 , H04M3/48 , H04M3/56 , H04M3/565 , H04W4/02
摘要： A collaboration agent for facilitating real-time communications on behalf of a user. The collaboration agent includes a conference bridge that anchors calls to the conference bridge. The collaboration agent uses contextual information associated with the user to manage the real-time communications. The collaboration agent can communicate with other collaboration agents associated with other users.
摘要翻译：代表用户促进实时通信的协作代理。协作代理包括一个会议桥，将会议电话锚定到会议桥。协作代理使用与用户相关联的上下文信息来管理实时通信。协作代理可以与与其他用户相关联的其他协作代理进行通信。

8. 发明申请

US20100162121A1 DYNAMIC CUSTOMIZATION OF A VIRTUAL WORLD 审中-公开
标题翻译：虚拟世界的动态自定义
公开(公告)号：US20100162121A1
公开(公告)日：2010-06-24
申请号：US12341871
申请日：2008-12-22
申请人： John H. Yoakum , Tony McCormack , Neil O'Connor
发明人： John H. Yoakum , Tony McCormack , Neil O'Connor
IPC分类号： G06F3/048
CPC分类号： A63F13/63 , A63F13/12 , A63F13/215 , A63F13/79 , A63F13/87 , A63F2300/1081 , A63F2300/572 , A63F2300/6009 , G06F3/16 , G06Q30/02 , G10L15/08 , G10L2015/025 , G10L2015/088
摘要： A method and apparatus of dynamically customizing a virtual world. A first user and a second user engage in a conversation with respect to a location in the virtual world. A speech processor monitors the conversation and detects that a sound made matches a key sound. The virtual world is altered to include a virtual world customization based on the key sound. The virtual world customization may also be based on user information associated with the user in the conversation that made the sound.
摘要翻译：动态定制虚拟世界的方法和装置。第一用户和第二用户参与关于虚拟世界中的位置的对话。语音处理器监视会话并检测到声音与键声音相匹配。虚拟世界被改变为包括基于关键声音的虚拟世界定制。虚拟世界定制也可以基于与发出声音的对话中的用户相关联的用户信息。

9. 发明授权

US08954517B2 Method and apparatus for delegating a message 有权
标题翻译：用于委派消息的方法和装置
公开(公告)号：US08954517B2
公开(公告)日：2015-02-10
申请号：US12981117
申请日：2010-12-29
申请人： John H. Yoakum , Tony McCormack
发明人： John H. Yoakum , Tony McCormack
IPC分类号： G06F15/16 , H04L12/58 , H04M3/533 , H04M3/54
CPC分类号： H04L51/26 , H04L51/14 , H04M3/53341 , H04M3/54
摘要： A method and apparatus for delegating a message. An audio message from a prioritized list of audio messages is received by a computing device. The audio message identifies a first sender designated priority and a first recipient prioritization attribute. A delegate for responding to the audio message is determined. A delegation action identifier identifying a delegation action of a plurality of delegation actions is determined. A first delegation action directs a delegate to generate a response and send the response to the sender without notifying a delegator. A second delegation action directs the delegate to generate the response and send the response to both the sender and the delegator. A third delegation action directs the delegate to generate the response and send the response to the delegator. A delegate identifier identifying the delegate and the delegation action identifier are communicated to the message server for delegation of the audio message to the delegate in accordance with the delegation action.
摘要翻译：一种委托消息的方法和装置。来自音频消息的优先列表的音频消息由计算设备接收。音频消息标识第一发送者指定的优先级和第一接收者优先级属性。确定用于响应音频消息的委托。确定识别多个委托动作的委托动作的委托动作标识符。第一个委托行为指示代理生成响应，并将响应发送给发件人，而不通知委托人。第二个委托操作指示代理生成响应并将响应发送给发件人和委托者。第三个代理行为指示代理生成响应并将响应发送给委托者。将代理标识符和委托操作标识符的代理标识符传送到消息服务器，以根据委托动作将音频消息委派给代理。

10. 发明申请

US20120173631A1 METHOD AND APPARATUS FOR DELEGATING A MESSAGE 有权
标题翻译：消息传递的方法和设备
公开(公告)号：US20120173631A1
公开(公告)日：2012-07-05
申请号：US12981117
申请日：2010-12-29
申请人： John H. Yoakum , Tony McCormack
发明人： John H. Yoakum , Tony McCormack
IPC分类号： G06F15/16
CPC分类号： H04L51/26 , H04L51/14 , H04M3/53341 , H04M3/54
摘要： A method and apparatus for delegating a message. An audio message from a prioritized list of audio messages is received by a computing device. The audio message identifies a first sender designated priority and a first recipient prioritization attribute. A delegate for responding to the audio message is determined. A delegation action identifier identifying a delegation action of a plurality of delegation actions is determined. A first delegation action directs a delegate to generate a response and send the response to the sender without notifying a delegator. A second delegation action directs the delegate to generate the response and send the response to both the sender and the delegator. A third delegation action directs the delegate to generate the response and send the response to the delegator. A delegate identifier identifying the delegate and the delegation action identifier are communicated to the message server for delegation of the audio message to the delegate in accordance with the delegation action.
摘要翻译：一种委托消息的方法和装置。来自音频消息的优先列表的音频消息由计算设备接收。音频消息标识第一发送者指定的优先级和第一接收者优先级属性。确定用于响应音频消息的委托。确定识别多个委托动作的委托动作的委托动作标识符。第一个委托行为指示代理生成响应，并将响应发送给发件人，而不通知委托人。第二个委托操作指示代理生成响应并将响应发送给发件人和委托者。第三个代理行为指示代理生成响应并将响应发送给委托者。将代理标识符和委托操作标识符的代理标识符传送到消息服务器，以根据委托动作将音频消息委派给代理。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式