专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明申请

US20070282942A1 System and Method for Delivering an Integrated Server Administration Platform 有权
标题翻译：提供集成服务器管理平台的系统和方法
公开(公告)号：US20070282942A1
公开(公告)日：2007-12-06
申请号：US11421780
申请日：2006-06-02
申请人： John H. Bailey , Walter Canis , Kenneth David Christiance , Shang Qing Guo , Joseph L. Hellerstein , Patrick B. Heywood , Jonathan Lenchner , Rajan Ravirajan , Michael John Spisak
发明人： John H. Bailey , Walter Canis , Kenneth David Christiance , Shang Qing Guo , Joseph L. Hellerstein , Patrick B. Heywood , Jonathan Lenchner , Rajan Ravirajan , Michael John Spisak
IPC分类号： G06F15/16
CPC分类号： G06F17/30289
摘要： The invention enables server administrators (SAs) to improve their productivity and performance. With the methods and systems described herein, the prior art needed to search for appropriate tools for appropriate tasks is minimized and/or eliminated. Easier scripting and automation that does not require implementation across tools is provided. A consistent logical place is provided for all resources to be used. Standardization of tools enables improvements in service quality. Tools may be provided using one unambiguous authoritative data model, which eliminates data inconsistencies between sources. With the invention, updates to service delivery clients may be delivered more quickly. The invention also reduces costs for developing, deploying, and maintaining a tightly integrated service delivery client. Integration may be provided from the bottom up rather than after the fact. With the invention, common base objects are provided for events, problem and change records, and other system administration artifacts
摘要翻译：本发明使服务器管理员（SA）能够提高其生产率和性能。利用本文描述的方法和系统，最小化和/或消除了为适当任务搜索适当工具所需的现有技术。提供了不需要跨工具实现的更轻松的脚本和自动化。为所有使用的资源提供一致的逻辑位置。工具的标准化可以改善服务质量。可以使用一个明确的权威数据模型提供工具，从而消除了源之间的数据不一致。通过本发明，可以更快地传送对服务交付客户端的更新。本发明还降低了开发，部署和维护紧密集成的服务交付客户端的成本。整合可以从下到上而不是事后提供。利用本发明，为事件，问题和变更记录以及其他系统管理工件提供公共基础对象

2. 发明授权

US09110934B2 System and method for delivering an integrated server administration platform 有权
标题翻译：提供集成服务器管理平台的系统和方法
公开(公告)号：US09110934B2
公开(公告)日：2015-08-18
申请号：US11421780
申请日：2006-06-02
申请人： John H. Bailey , Walter Canis , Kenneth David Christiance , Shang Qing Guo , Joseph L. Hellerstein , Patrick B. Heywood , Jonathan Lenchner , Rajan Ravirajan , Michael John Spisak
发明人： John H. Bailey , Walter Canis , Kenneth David Christiance , Shang Qing Guo , Joseph L. Hellerstein , Patrick B. Heywood , Jonathan Lenchner , Rajan Ravirajan , Michael John Spisak
IPC分类号： G06F15/16 , G06F17/30
CPC分类号： G06F17/30289
摘要： The invention enables server administrators (SAs) to improve their productivity and performance. With the methods and systems described herein, the prior art needed to search for appropriate tools for appropriate tasks is minimized and/or eliminated. Easier scripting and automation that does not require implementation across tools is provided. A consistent logical place is provided for all resources to be used. Standardization of tools enables improvements in service quality. Tools may be provided using one unambiguous authoritative data model, which eliminates data inconsistencies between sources. With the invention, updates to service delivery clients may be delivered more quickly. The invention also reduces costs for developing, deploying, and maintaining a tightly integrated service delivery client. Integration may be provided from the bottom up rather than after the fact. With the invention, common base objects are provided for events, problem and change records, and other system administration artifacts.
摘要翻译：本发明使服务器管理员（SA）能够提高其生产率和性能。利用本文描述的方法和系统，最小化和/或消除了为适当任务搜索适当工具所需的现有技术。提供了不需要跨工具实现的更轻松的脚本和自动化。为所有使用的资源提供一致的逻辑位置。工具的标准化可以改善服务质量。可以使用一个明确的权威数据模型提供工具，从而消除了源之间的数据不一致。通过本发明，可以更快地传送对服务交付客户端的更新。本发明还降低了开发，部署和维护紧密集成的服务交付客户端的成本。整合可以从下到上而不是事后提供。利用本发明，为事件，问题和变更记录以及其他系统管理工件提供公共基础对象。

3. 发明申请

US20120303717A1 INCREASING KNOWLEDGE SHARING SUCCESS RATES USING REAL TIME MATCH MAKING 审中-公开
标题翻译：使用实时匹配来增加知识共享成功率
公开(公告)号：US20120303717A1
公开(公告)日：2012-11-29
申请号：US13571390
申请日：2012-08-10
申请人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
发明人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
IPC分类号： G06F15/16
CPC分类号： G06Q10/10
摘要： An embodiment provides for knowledge sharing using a computer system. An aspect of the invention includes receiving a question electronically submitted by a user. The question is forwarded and at least one response option to at least one expert using a first computer interface. The selected response options from the at least one expert are monitored. The selected response options are selectively presented to the user using a second computer interface.
摘要翻译：一个实施例提供了使用计算机系统的知识共享。本发明的一个方面包括接收用户电子提交的问题。将问题转发给至少一位使用第一计算机接口的专家的至少一个响应选项。来自至少一位专家的所选择的响应选项被监视。所选择的响应选项使用第二计算机接口选择性地呈现给用户。

4. 发明申请

US20100268681A1 Increasing Knowledge Sharing Success Rates Using Real Time Match Making 有权
标题翻译：使用实时匹配制作增加知识共享成功率
公开(公告)号：US20100268681A1
公开(公告)日：2010-10-21
申请号：US12425608
申请日：2009-04-17
申请人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
发明人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
IPC分类号： G06N7/04
CPC分类号： G06Q10/10
摘要： A method of knowledge sharing using a computer system is provided. The method includes: receiving a question electronically submitted by a user; forwarding the question and at least one response option to at least one expert using a first computer interface; monitoring selected response options from the at least one expert; and selectively presenting the selected response options to the user using a second computer interface.
摘要翻译：提供了一种使用计算机系统进行知识共享的方法。该方法包括：接收用户电子提交的问题; 使用第一计算机接口将问题和至少一个响应选项转发给至少一个专家; 监视来自至少一位专家的所选择的响应选项; 以及使用第二计算机接口向所述用户选择性地呈现所选择的响应选项。

5. 发明申请

US20160019606A1 Dynamic Internet Advertising System 审中-公开
标题翻译：动态互联网广告系统
公开(公告)号：US20160019606A1
公开(公告)日：2016-01-21
申请号：US14870518
申请日：2015-09-30
申请人： Shang Qing Guo , Jeffrey Owen Kephart , Jonathan Lenchner
发明人： Shang Qing Guo , Jeffrey Owen Kephart , Jonathan Lenchner
IPC分类号： G06Q30/02
摘要： Methods and apparatus are provided for the dynamic placement, management and monitoring of Internet advertising. A provider of Internet content distributes the Internet content by embedding an advertisement placeholder in the Internet content; and provides the Internet content to an aggregator web site. The aggregator web site presents the Internet content to at least one end user with at least one advertisement in the advertisement placeholder. The advertisement placeholder is processed by a third party agent to automatically share revenue from the at least one advertisement with the provider of the Internet content and a provider of the aggregator web site. The advertisement placeholder can optionally be embedded in the Internet content using one or more templates. The third party agent also evaluates the content and at least one policy of multiple parties to identify at least one advertisement to present in the advertisement placeholder. The advertisement placeholder embodies a three party agreement between the provider of the Internet content, the provider of the aggregator web site and at least one advertiser.
摘要翻译：为互联网广告的动态放置，管理和监控提供了方法和设备。互联网内容提供商通过在互联网内容中嵌入广告占位符来分发互联网内容; 并将互联网内容提供给聚合器网站。聚合器网站将广告占位符中的至少一个广告的互联网内容呈现给至少一个终端用户。广告占位符由第三方代理进行处理，以与互联网内容的提供者和聚合者网站的提供者自动分享来自至少一个广告的收入。广告占位符可以可选地使用一个或多个模板嵌入到因特网内容中。第三方代理还评估多方的内容和至少一个策略，以识别出在广告占位符中呈现的至少一个广告。广告占位符体现了互联网内容提供商，聚合者网站提供商和至少一个广告客户之间的三方协议。

6. 发明授权

US08275736B2 Increasing knowledge sharing success rates using real time match making 有权
标题翻译：使用实时匹配来增加知识共享成功率
公开(公告)号：US08275736B2
公开(公告)日：2012-09-25
申请号：US12425608
申请日：2009-04-17
申请人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
发明人： Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
IPC分类号： G06F17/00 , G06N7/04
CPC分类号： G06Q10/10
摘要： A method of knowledge sharing using a computer system is provided. The method includes: receiving a question electronically submitted by a user; forwarding the question and at least one response option to at least one expert using a first computer interface; monitoring selected response options from the at least one expert; and selectively presenting the selected response options to the user using a second computer interface.
摘要翻译：提供了一种使用计算机系统进行知识共享的方法。该方法包括：接收用户电子提交的问题; 使用第一计算机接口将问题和至少一个响应选项转发给至少一个专家; 监视来自至少一位专家的所选择的响应选项; 以及使用第二计算机接口向所述用户选择性地呈现所选择的响应选项。

7. 发明授权

US08380838B2 Reduction of alerts in information technology systems 失效
标题翻译：减少信息技术系统中的警报
公开(公告)号：US08380838B2
公开(公告)日：2013-02-19
申请号：US13082786
申请日：2011-04-08
申请人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, Jr. , Daniela Rosu , Mithkal M. Smadi
发明人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, Jr. , Daniela Rosu , Mithkal M. Smadi
IPC分类号： G06F15/16
CPC分类号： H04L41/50 , G06F11/0709 , G06F11/076 , G06F11/3006 , G06F11/3072 , G06F11/3476 , G06F11/3495
摘要： Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure.
摘要翻译：本发明的方面动态地降低IT基础设施自动生成警报的频率。分析IT基础设施中多个数据源的历史数据。确定了降低IT基础架构自动生成警报的频率的机会。产生了一个新的提醒策略来解决降低警报频率的机会。评估新警报策略对一组预定义服务级别目标（SLO）和服务级别协议（SLA）的影响。新的警报策略部署在IT基础架构中。

8. 发明申请

US20090287534A1 SYSTEM AND METHOD FOR PROVIDING CONTEMPORANEOUS PRODUCT INFORMATION AND SALES SUPPORT FOR RETAIL CUSTOMERS 审中-公开
标题翻译：为零售客户提供现代产品信息和销售支持的系统和方法
公开(公告)号：US20090287534A1
公开(公告)日：2009-11-19
申请号：US12120398
申请日：2008-05-14
申请人： Shang Qing Guo , Sinem Guven , Gopal Sarma Pingali , Mark Edward Podlaseck , Zon-yin Shae
发明人： Shang Qing Guo , Sinem Guven , Gopal Sarma Pingali , Mark Edward Podlaseck , Zon-yin Shae
IPC分类号： G06Q50/00
CPC分类号： G06Q30/02 , G06Q30/0205
摘要： A system and method for providing contemporaneous product information includes identifying a product by collecting information with a user device, and determining a customer location using information collected by the user device. Based upon the product and the customer location, a sales person qualified to respond to customer questions is identified. A link is established between the customer and the sales person to permit live chat between a sales person and the customer.
摘要翻译：用于提供同期产品信息的系统和方法包括通过用用户设备收集信息来识别产品，以及使用由用户设备收集的信息来确定客户位置。根据产品和客户位置，确定有资格回答客户问题的销售人员。建立客户和销售人员之间的链接，以便销售人员和客户之间进行即时聊天。

9. 发明授权

US08391186B2 VoIp dial plan analysis and improvement based on design patterns 失效
标题翻译：基于设计模式的拨号方案分析和改进
公开(公告)号：US08391186B2
公开(公告)日：2013-03-05
申请号：US12696700
申请日：2010-01-29
申请人： George A. DeSimone , Shang Qing Guo , William Joseph Rippon , Zon-Yin Shae , Kunwadee Sripanidkulchai , Shu Tao
发明人： George A. DeSimone , Shang Qing Guo , William Joseph Rippon , Zon-Yin Shae , Kunwadee Sripanidkulchai , Shu Tao
IPC分类号： H04L12/28 , H04M7/00
CPC分类号： H04L12/66 , H04M3/00
摘要： A computer implemented method that analyzes and improves a dial plan. A dial plan design template system receives an existing dial plan. The dial plan design template system models the existing dial plan as a directed graph. The dial plan design template system analyzes the directed graph to determine compliance with a set of edge rules. The dial plan design template system analyzes the directed graph to determine compliance with a set of connectivity type rules.
摘要翻译：一种分析和改进拨号计划的计算机实现方法。拨号计划设计模板系统接收现有拨号计划。拨号计划设计模板系统将现有拨号计划作为有向图进行建模。拨号计划设计模板系统分析有向图以确定符合一组边缘规则。拨号计划设计模板系统分析有向图以确定是否符合一组连接类型规则。

10. 发明申请

US20120259962A1 REDUCTION OF ALERTS IN INFORMATION TECHNOLOGY SYSTEMS 失效
标题翻译：减少信息技术系统中的警报
公开(公告)号：US20120259962A1
公开(公告)日：2012-10-11
申请号：US13082786
申请日：2011-04-08
申请人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, JR. , Daniela Rosu , Mithkal M. Smadi
发明人： Abhijit Bose , Winnie Wing-Yee Cheng , Shang Qing Guo , Sang Kyum Kim , Laura Zaihua Luan , Dennis Anthony Perpetua, JR. , Daniela Rosu , Mithkal M. Smadi
IPC分类号： G06F15/173
CPC分类号： H04L41/50 , G06F11/0709 , G06F11/076 , G06F11/3006 , G06F11/3072 , G06F11/3476 , G06F11/3495
摘要： Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure.
摘要翻译：本发明的方面动态地降低IT基础设施自动生成警报的频率。分析IT基础设施中多个数据源的历史数据。确定了降低IT基础架构自动生成警报的频率的机会。产生了一个新的提醒策略来解决降低警报频率的机会。评估新警报策略对一组预定义服务级别目标（SLO）和服务级别协议（SLA）的影响。新的警报策略部署在IT基础架构中。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式