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1. 发明授权

US08478624B1 Quality of records containing service data 失效
公开(公告)号：US08478624B1
公开(公告)日：2013-07-02
申请号：US13551277
申请日：2012-07-17
申请人： John A. Bivens , Valentina Salapura , Maja Vukovic
发明人： John A. Bivens , Valentina Salapura , Maja Vukovic
IPC分类号： G06Q10/10
CPC分类号： G06Q10/06395
摘要： An embodiment of the invention, directed to assessing quality of recorded service data, comprises the step of receiving a record containing service data at a service record evaluator. The method further comprises selecting at least one information field of a plurality of information fields contained in the received record, and determining a numerical quality score for each selected information field. Each of the quality scores is used to compute a cumulative quality score for the record, and it is determined whether the cumulative quality score is no less than a minimum quality threshold.

2. 发明授权

US08489441B1 Quality of records containing service data 失效
标题翻译：包含服务数据的记录质量
公开(公告)号：US08489441B1
公开(公告)日：2013-07-16
申请号：US13584378
申请日：2012-08-13
申请人： John A. Bivens , Valentina Salapura , Maja Vukovic
发明人： John A. Bivens , Valentina Salapura , Maja Vukovic
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06395
摘要： An embodiment of the invention, directed to assessing quality of recorded service data, comprises the step of receiving a record containing service data at a service record evaluator. The method further comprises selecting at least one information field of a plurality of information fields contained in the received record, and determining a numerical quality score for each selected information field. Each of the quality scores is used to compute a cumulative quality score for the record, and it is determined whether the cumulative quality score is no less than a minimum quality threshold.
摘要翻译：针对评估记录的服务数据的质量的本发明的实施例包括在服务记录评估器处接收包含服务数据的记录的步骤。该方法还包括选择包含在所接收的记录中的多个信息字段的至少一个信息字段，以及确定每个所选信息字段的数字质量得分。每个质量分数用于计算记录的累积质量得分，并且确定累积质量得分是否不小于最小质量阈值。

3. 发明授权

US08781865B2 Handling consolidated tickets 失效
标题翻译：处理综合票
公开(公告)号：US08781865B2
公开(公告)日：2014-07-15
申请号：US13570977
申请日：2012-08-09
申请人： John A. Bivens , Valentina Salapura
发明人： John A. Bivens , Valentina Salapura
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06
摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.
摘要翻译：在一个方面，在计算环境中处理问题票可以包括识别在计算环境中生成的作为合并的候选者的多个票据。可以基于票据是否具有相同或相似的根本原因来完成识别，无论它们是从具有相同配置的虚拟机生成的，和/或一个或多个其他标准。作为合并候选人的票可以分组为捆绑组，并标记为捆绑。从捆绑组中解决故障单可能会解决捆绑组中的所有故障单。

4. 发明申请

US20140039958A1 HANDLING CONSOLIDATED TICKETS 失效
公开(公告)号：US20140039958A1
公开(公告)日：2014-02-06
申请号：US13570977
申请日：2012-08-09
申请人： John A. Bivens , Valentina Salapura
发明人： John A. Bivens , Valentina Salapura
IPC分类号： G06Q10/06
CPC分类号： G06Q10/06
摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.

5. 发明申请

US20140039957A1 HANDLING CONSOLIDATED TICKETS 审中-公开
标题翻译：处理综合票
公开(公告)号：US20140039957A1
公开(公告)日：2014-02-06
申请号：US13566326
申请日：2012-08-03
申请人： John A. Bivens , Valentina Salapura
发明人： John A. Bivens , Valentina Salapura
IPC分类号： G06Q10/06
CPC分类号： G06Q10/06
摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.
摘要翻译：在一个方面，在计算环境中处理问题票可以包括识别在计算环境中生成的作为合并的候选者的多个票据。可以基于票据是否具有相同或相似的根本原因来完成识别，无论它们是从具有相同配置的虚拟机生成的，和/或一个或多个其他标准。作为合并候选人的票可以分组为捆绑组，并标记为捆绑。从捆绑组中解决故障单可能会解决捆绑组中的所有故障单。

6. 发明授权

US07647405B2 Method for reducing variability and oscillations in load balancing recommendations using historical values and workload metrics 失效
标题翻译：使用历史值和工作负荷指标降低负载平衡建议中的变异性和振荡的方法
公开(公告)号：US07647405B2
公开(公告)日：2010-01-12
申请号：US11348046
申请日：2006-02-06
申请人： John A. Bivens , Donna N Dillenberger , Yuksel Gunal
发明人： John A. Bivens , Donna N Dillenberger , Yuksel Gunal
IPC分类号： G06F15/173 , G06F15/16 , G06F15/177
CPC分类号： G06F9/5083 , G06F9/505
摘要： The present invention provides a method of preventing harmful variability and oscillation in weight based, dynamic load balancing environments. More specifically, the present invention relates to methods to effectively determine the magnitude of weight changes in dynamic load balancing environments based on the workload magnitude and server farm capacity. This method depends on the development of new multi-system characteristics such as a relative workload metric to characterize the workload of the system relative to the collective capacity of all of the systems to handle the workload.
摘要翻译：本发明提供了一种防止在基于重量的动态负载平衡环境中的有害变化和振荡的方法。更具体地，本发明涉及基于工作负载大小和服务器场容量来有效地确定动态负载平衡环境中的权重变化的大小的方法。该方法取决于新的多系统特性的开发，例如相对工作负载度量来表征系统相对于处理工作负载的所有系统的集体容量的工作负载。

7. 发明授权

US07392159B2 Method and apparatus of capacity learning for computer systems and applications 有权
标题翻译：计算机系统和应用的能力学习方法和装置
公开(公告)号：US07392159B2
公开(公告)日：2008-06-24
申请号：US11157090
申请日：2005-06-20
申请人： John A. Bivens , Peter Yocom
发明人： John A. Bivens , Peter Yocom
IPC分类号： G06F19/00 , G06F17/40
CPC分类号： G06F11/3409
摘要： The present invention provides a method of determining a metric of capacity in computing systems and computer applications. Capacity in this sense refers to the ability of computer systems and computer applications to perform work. Many applications and multi-hop system strategies could benefit from understanding the amount of work a particular system or application is capable of performing. A metric such as this can be very difficult to calculate due to widely varying system hardware, operating system architectures; application behavior/performance, etc. This disclosure describes a method of dynamic capacity estimation which learns the capacity of an application or system with respect to the work asked of the system and the resources used by the application in question.
摘要翻译：本发明提供一种确定计算系统和计算机应用中的容量度量的方法。在这个意义上的能力是指计算机系统和计算机应用程序执行工作的能力。许多应用程序和多跳系统策略可以从理解特定系统或应用程序能够执行的工作量获益。由于广泛变化的系统硬件，操作系统架构，这样的度量可能非常难以计算; 应用行为/性能等。本公开描述了一种动态容量估计的方法，其学习应用或系统相对于系统询问的工作的能力以及所讨论的应用所使用的资源的能力。

8. 发明授权

US07890624B2 Method for reducing variability and oscillations in load balancing recommendations using historical values and workload metrics 失效
标题翻译：使用历史值和工作负荷指标降低负载平衡建议中的变异性和振荡的方法
公开(公告)号：US07890624B2
公开(公告)日：2011-02-15
申请号：US12146707
申请日：2008-06-26
申请人： John A. Bivens , Donna N. Dillenberger , Yuksel Gunal
发明人： John A. Bivens , Donna N. Dillenberger , Yuksel Gunal
IPC分类号： G06F15/173
CPC分类号： G06F9/5083 , G06F9/505
摘要： The present invention provides a method of preventing harmful variability and oscillation in weight based, dynamic load balancing environments. More specifically, the present invention relates to methods to effectively determine the magnitude of weight changes in dynamic load balancing environments based on the workload magnitude and server farm capacity. This method depends on the development of new multi-system characteristics such as a relative workload metric to characterize the workload of the system relative to the collective capacity of all of the systems to handle the workload.
摘要翻译：本发明提供了一种防止在基于重量的动态负载平衡环境中的有害变化和振荡的方法。更具体地，本发明涉及基于工作负载大小和服务器场容量来有效地确定动态负载平衡环境中的权重变化的大小的方法。该方法取决于新的多系统特性的开发，例如相对工作负载度量来表征系统相对于处理工作负载的所有系统的集体容量的工作负载。

9. 发明申请

US20080249746A1 APPARATUS OF CAPACITY LEARNING FOR COMPUTER SYSTEMS AND APPLICATIONS 有权
标题翻译：计算机系统和应用能力学习的设备
公开(公告)号：US20080249746A1
公开(公告)日：2008-10-09
申请号：US12137953
申请日：2008-06-12
申请人： John A. Bivens , Peter Yocom
发明人： John A. Bivens , Peter Yocom
IPC分类号： G06F19/00
CPC分类号： G06F11/3409
摘要： The present invention provides a system for determining a metric of capacity in computing systems and computer applications. Capacity in this sense refers to the ability of computer systems and computer applications to perform work. Many applications and multi-hop system strategies could benefit from understanding the amount of work a particular system or application is capable of performing. A metric such as this can be very difficult to calculate due to widely varying system hardware, operating system architectures, and application behavior/performance.
摘要翻译：本发明提供一种用于确定计算系统和计算机应用中的容量度量的系统。在这个意义上的能力是指计算机系统和计算机应用程序执行工作的能力。许多应用程序和多跳系统策略可以从理解特定系统或应用程序能够执行的工作量获益。由于广泛变化的系统硬件，操作系统架构和应用程序行为/性能，这样的度量可能非常难以计算。

10. 发明授权

US08374040B2 Write bandwidth in a memory characterized by a variable write time 有权
标题翻译：将带宽写入以可变写入时间为特征的存储器中
公开(公告)号：US08374040B2
公开(公告)日：2013-02-12
申请号：US13034936
申请日：2011-02-25
申请人： John A. Bivens , Michele M. Franceschini , Luis A. Lastras-Montano
发明人： John A. Bivens , Michele M. Franceschini , Luis A. Lastras-Montano
IPC分类号： G11C7/00
CPC分类号： G11C7/1012 , G06F2213/0038 , G11C13/0004 , G11C13/0069 , G11C2013/008
摘要： A memory system that includes a plurality of memory arrays having memory cells characterized by a variable write time. The memory system also includes a memory bus configured to receive write commands, and a plurality of data buffers configured to communicate with the memory arrays. The memory system further includes an address buffer configured to communicate with the memory arrays to store the write addresses. A mechanism configured to receive a write command and to split a data line received with the write command into a number of parts is also included in the memory system. The parts of the data line are stored in different data buffers and the writing of the parts of the data line to memory arrays at the write address is initiated. The write command is completed when write completion signals specifying the write address have been received from all of the memory arrays.
摘要翻译：一种存储器系统，其包括具有由可变写入时间表征的存储器单元的多个存储器阵列。存储器系统还包括被配置为接收写入命令的存储器总线以及被配置为与存储器阵列进行通信的多个数据缓冲器。存储器系统还包括配置为与存储器阵列通信以存储写入地址的地址缓冲器。被配置为接收写入命令并将用写入命令接收的数据线分割成多个部件的机构也包括在存储器系统中。数据线的部分存储在不同的数据缓冲器中，并且开始将写入地址的数据线的部分写入存储器阵列。当从所有存储器阵列接收到指定写入地址的写入完成信号时，写入命令完成。

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