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1. 发明申请

US20130086008A1 USE OF MAILBOX FOR STORING METADATA IN CONFLICT RESOLUTION 审中-公开
标题翻译：使用邮箱存储冲突决议中的元数据
公开(公告)号：US20130086008A1
公开(公告)日：2013-04-04
申请号：US13252972
申请日：2011-10-04
申请人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao
发明人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao
IPC分类号： G06F17/00 , G06F7/00
CPC分类号： H04L12/6418 , G06Q10/10 , G06Q50/01
摘要： Metadata associated with contact unification, which may involve conflict resolution and de-duplication, is stored in a user's mailbox for optimizing future automated unification operations, sharing of information between different clients and services, and providing relational data that can be used for other applications. User interactions regarding unification such as rejection or acceptance of automated actions, usage of created unified contacts, as well as data from external applications and services may be analyzed and stored in the mailbox. Such metadata may then be used to resolve conflicts the same user or other users in future contact unification operations and shared with other applications and services through a predefined schema such that those applications and services can update their data as well.
摘要翻译：与联系统一相关联的元数据可能涉及冲突解决和重复数据删除，存储在用户的邮箱中，用于优化未来的自动统一操作，在不同客户端和服务之间共享信息，以及提供可用于其他应用程序的关系数据。关于统一的用户交互，例如拒绝或接受自动化操作，使用创建的统一联系人以及来自外部应用程序和服务的数据可以分析并存储在邮箱中。然后可以使用这样的元数据来解决同一用户或其他用户在将来联系统一操作中的冲突，并通过预定义模式与其他应用和服务共享，使得那些应用和服务也可以更新其数据。

2. 发明申请

US20130097124A1 AUTOMATICALLY AGGREGATING CONTACT INFORMATION 审中-公开
标题翻译：自动聚合联系方式
公开(公告)号：US20130097124A1
公开(公告)日：2013-04-18
申请号：US13271898
申请日：2011-10-12
申请人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao , Gustavo Andrade , Kumarswamy Valegerepura , Brendan Fields , Maithili Dandige , Song Yue Yu , Narendranath Thadkal , Govind Varshney , Chris Gallagher
发明人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao , Gustavo Andrade , Kumarswamy Valegerepura , Brendan Fields , Maithili Dandige , Song Yue Yu , Narendranath Thadkal , Govind Varshney , Chris Gallagher
IPC分类号： G06F7/00
CPC分类号： G06Q10/10 , G06Q10/107 , G06Q50/01
摘要： A communication application automatically aggregates contact information. The communication application classifies contact information retrieved from data sources as either duplicate or complimentary contact information to a contact. The communication application aggregates the contact information and the contact into a unified contact object by eliminating the duplicate contact information and adding the complimentary contact information. The application presents the unified contact object through a user interface.
摘要翻译：通信应用程序自动聚合联系人信息。通信应用程序将从数据源检索到的联系信息作为重复或免费联系人信息分类给联系人。通信应用程序通过消除重复的联系信息并添加免费的联系人信息将联系人信息和联系人聚合成统一的联系人对象。该应用程序通过用户界面呈现统一的联系人对象。

3. 发明申请

US20130080914A1 STORAGE AND EXPOSURE OF UNIFIED CONTACTS BASED ON MATCH CRITERIA 审中-公开
标题翻译：基于匹配标准的统一联系的存储和接触
公开(公告)号：US20130080914A1
公开(公告)日：2013-03-28
申请号：US13246865
申请日：2011-09-28
申请人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao , Ross TenEyck
发明人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao , Ross TenEyck
IPC分类号： G06F3/01 , G06F15/16
CPC分类号： G06Q10/109
摘要： Individual contact information from a variety of sources are linked into a unified contact view to provide consistent user experience across platforms, while contact data is tracked in a distributed fashion. A communication application unifying multiple sources of contact data into a single logical view may communicate to a user that the unification has occurred. Through granular change tracking and data linkage, the user may be empowered to both understand and correct any system action. Match criteria for contact information may be exposed in individual contact views and in the unified contact view clarifying to the user matching and conflicting contact information.
摘要翻译：来自各种来源的个人联系信息被链接到统一的联系人视图中，以便跨平台提供一致的用户体验，而联系人数据以分布式方式进行跟踪。将多个联系人数据源统一到单个逻辑视图中的通信应用可以向用户传达统一已经发生的通信应用。通过粒度变化跟踪和数据链接，用户可以有权力理解和纠正任何系统动作。联系信息的匹配标准可以在单独的联系人视图中和统一的联系视图中公开，以向用户阐明用户匹配和冲突的联系人信息。

4. 发明申请

US20130080521A1 RESOLVING CONTACTS IN CONFLICT THROUGH SUGGESTION 审中-公开
标题翻译：通过建议解决冲突中的联系
公开(公告)号：US20130080521A1
公开(公告)日：2013-03-28
申请号：US13246864
申请日：2011-09-28
申请人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao
发明人： Jeremy de Souza , Mayerber Carvalho Neto , Komal Kashiramka , Ladislau Conceicao
IPC分类号： G06F15/16
CPC分类号： G06Q50/01
摘要： A communication application resolves contacts in conflict through a suggestive user interface. The communication application retrieves a contact that includes conflicting information with an existing contact from an external resource through a data service. External resources include social networks, e-mail servers, local address providers, etc. The user application employs a sliding scale algorithm to recognize the contact that includes the conflicting information according to a variety of categories including source of the contact, level of interaction and number of matching identifiers between the user and the contact. Subsequently, the communication application presents a suggestion to link the contact that includes the conflicting information with the existing contact to the user in a linking user interface. Upon a user acceptance of the suggestion, the communication application links the contact that includes the conflicting information to the existing contact.
摘要翻译：通信应用程序通过提示用户界面解决冲突中的联系人。通信应用程序通过数据服务检索包含来自外部资源的现有联系人的冲突信息的联系人。外部资源包括社交网络，电子邮件服务器，本地地址提供商等。用户应用程序采用滑动缩放算法来根据各种类别识别包含冲突信息的联系人，包括联系人的来源，交互的级别和用户和联系人之间的匹配标识符数量。随后，通信应用程序呈现一个建议，将包括冲突信息的联系人与现有联系人链接到用户在链接用户界面中。在用户接受该建议之后，通信应用将包括冲突信息的联系人链接到现有联系人。

5. 发明申请

US20130117768A1 WEB SERVICE API FOR UNIFIED CONTACT STORE 有权
标题翻译：用于统一联系商店的WEB SERVICE API
公开(公告)号：US20130117768A1
公开(公告)日：2013-05-09
申请号：US13289947
申请日：2011-11-04
申请人： Bogdan Gheorghe , Alfred Kenneth S. Gopez , Brendan C. Fields , Komal Kashiramka , Matthew C. Kuzior , Jucheng Xiao
发明人： Bogdan Gheorghe , Alfred Kenneth S. Gopez , Brendan C. Fields , Komal Kashiramka , Matthew C. Kuzior , Jucheng Xiao
IPC分类号： G06F9/46
CPC分类号： G06F9/541 , G06Q10/10 , H04L51/04 , H04L51/28 , H04L51/36
摘要： An Application Programming Interface (API) provides functions for interacting with contact lists and contacts that are stored in a unified contact store by a primary contact service. For example, a client of a unified communications service may use the API to access contact information that is stored with a primary contact service (e.g. a messaging application/service). The contact information is maintained by the primary contact service. The API includes functions such as, but not limited to: adding a new IM contact to a group, adding a new IM group, removing an IM contact from a group, adding a distribution group to an IM list, getting an IM item list, and tagging an IM contact. The contacts may be obtained from the primary contact service and temporarily stored by the client (e.g. within a cache) of a different service.
摘要翻译：应用编程接口（API）提供了通过主要联系人服务与存储在统一联系人存储库中的联系人列表和联系人进行交互的功能。例如，统一通信服务的客户端可以使用API来访问与主要联系人服务（例如，消息传递应用/服务）一起存储的联系人信息。联系信息由主要联系人维护。 API包括以下功能，例如但不限于：向组中添加新的IM联系人，添加新的IM组，从组中删除IM联系人，将通讯组添加到IM列表，获取IM项目列表，并标记IM联系人。联系人可以从主要联系人服务获得并由客户端暂时存储（例如，在高速缓存中），其不同服务。

6. 发明申请

US20080263406A1 CONTROLLING SOFTWARE FAILURE DATA REPORTING AND RESPONSES 有权
公开(公告)号：US20080263406A1
公开(公告)日：2008-10-23
申请号：US12127742
申请日：2008-05-27
申请人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
发明人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
IPC分类号： G06F11/07
CPC分类号： G06F11/0781 , G06F11/0748
摘要： User input defines transmission filter rules to be met when sending an error report to a support provider. User input also defines collection filter rules to be met when including failure data within an error report. Error reports corresponding to crash failures at clients are filtered with the transmission filter rules to determine which of the error reports to send to the support provider, and each error report to be sent to the support provider is further filtered to remove any failure data that fails to satisfy the collection filter rules. Each error report that satisfies the transmission filter rules, along with the failure data satisfying the collection filter rules, is sent to the support provider for analysis. Standard and or custom failure responses corresponding to the failures at the clients may be retrieved and sent to the clients in accordance with the collection filter rules.

7. 发明授权

US08689243B2 Web service API for unified contact store 有权
标题翻译：用于统一联系人存储的Web服务API
公开(公告)号：US08689243B2
公开(公告)日：2014-04-01
申请号：US13289947
申请日：2011-11-04
申请人： Bogdan Gheorghe , Alfred Kenneth S. Gopez , Brendan C. Fields , Komal Kashiramka , Matthew C. Kuzior , Jucheng Xiao
发明人： Bogdan Gheorghe , Alfred Kenneth S. Gopez , Brendan C. Fields , Komal Kashiramka , Matthew C. Kuzior , Jucheng Xiao
IPC分类号： G06F9/44 , G06Q99/00
CPC分类号： G06F9/541 , G06Q10/10 , H04L51/04 , H04L51/28 , H04L51/36
摘要： An Application Programming Interface (API) provides functions for interacting with contact lists and contacts that are stored in a unified contact store by a primary contact service. For example, a client of a unified communications service may use the API to access contact information that is stored with a primary contact service (e.g. a messaging application/service). The contact information is maintained by the primary contact service. The API includes functions such as, but not limited to: adding a new IM contact to a group, adding a new IM group, removing an IM contact from a group, adding a distribution group to an IM list, getting an IM item list, and tagging an IM contact. The contacts may be obtained from the primary contact service and temporarily stored by the client (e.g. within a cache) of a different service.
摘要翻译：应用编程接口（API）提供了通过主要联系人服务与存储在统一联系人存储库中的联系人列表和联系人进行交互的功能。例如，统一通信服务的客户端可以使用API来访问与主要联系人服务（例如，消息传递应用/服务）一起存储的联系人信息。联系信息由主要联系人维护。 API包括以下功能，例如但不限于：向组中添加新的IM联系人，添加新的IM组，从组中删除IM联系人，将通讯组添加到IM列表，获取IM项目列表，并标记IM联系人。联系人可以从主要联系人服务获得并由客户端暂时存储（例如，在高速缓存中），其不同服务。

8. 发明授权

US07694184B2 Controlling software failure data reporting and responses 有权
公开(公告)号：US07694184B2
公开(公告)日：2010-04-06
申请号：US12118695
申请日：2008-05-10
申请人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
发明人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
IPC分类号： G06F11/00
CPC分类号： G06F11/0781 , G06F11/0748
摘要： User input defines transmission filter rules to be met when sending an error report to a support provider. User input also defines collection filter rules to be met when including failure data within an error report. Error reports corresponding to crash failures at clients are filtered with the transmission filter rules to determine which of the error reports to send to the support provider, and each error report to be sent to the support provider is further filtered to remove any failure data that fails to satisfy the collection filter rules. Each error report that satisfies the transmission filter rules, along with the failure data satisfying the collection filter rules, is sent to the support provider for analysis. Standard and or custom failure responses corresponding to the failures at the clients may be retrieved and sent to the clients in accordance with the collection filter rules.

9. 发明授权

US07770069B2 Controlling software failure data reporting and responses 有权
标题翻译：控制软件故障数据报告和响应
公开(公告)号：US07770069B2
公开(公告)日：2010-08-03
申请号：US12127751
申请日：2008-05-27
申请人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
发明人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
IPC分类号： G06F11/00
CPC分类号： G06F11/0781 , G06F11/0748
摘要： User input defines transmission filter rules to be met when sending an error report to a support provider. User input also defines collection filter rules to be met when including failure data within an error report. Error reports corresponding to crash failures at clients are filtered with the transmission filter rules to determine which of the error reports to send to the support provider, and each error report to be sent to the support provider is further filtered to remove any failure data that fails to satisfy the collection filter rules. Each error report that satisfies the transmission filter rules, along with the failure data satisfying the collection filter rules, is sent to the support provider for analysis. Standard and or custom failure responses corresponding to the failures at the clients may be retrieved and sent to the clients in accordance with the collection filter rules.
摘要翻译：用户输入定义发送过滤器规则，以便在向支持提供者发送错误报告时要满足。用户输入还定义了在错误报告中包含故障数据时要满足的收集过滤器规则。与客户端崩溃故障相对应的错误报告将使用传输过滤规则进行过滤，以确定要向支持提供者发送哪些错误报告，并进一步过滤发送到支持提供程序的每个错误报告，以消除失败的任何故障数据满足收集过滤规则。满足传输过滤规则的每个错误报告以及满足收集过滤规则的故障数据都将发送到支持提供商进行分析。可以根据收集过滤器规则检索与客户端的故障相对应的标准和/或定制故障响应并发送给客户机。

10. 发明授权

US07702960B2 Controlling software failure data reporting and responses 有权
公开(公告)号：US07702960B2
公开(公告)日：2010-04-20
申请号：US12127742
申请日：2008-05-27
申请人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
发明人： Allen K. Prescott , Shanti P. Punukollu , Su Chin Chang , Ted E. Dinklocker , Komal Kashiramka
IPC分类号： G06F11/00
CPC分类号： G06F11/0781 , G06F11/0748
摘要： User input defines transmission filter rules to be met when sending an error report to a support provider. User input also defines collection filter rules to be met when including failure data within an error report. Error reports corresponding to crash failures at clients are filtered with the transmission filter rules to determine which of the error reports to send to the support provider, and each error report to be sent to the support provider is further filtered to remove any failure data that fails to satisfy the collection filter rules. Each error report that satisfies the transmission filter rules, along with the failure data satisfying the collection filter rules, is sent to the support provider for analysis. Standard and or custom failure responses corresponding to the failures at the clients may be retrieved and sent to the clients in accordance with the collection filter rules.

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