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    • 3. 发明授权
    • Adjudication means in method and system for managing service levels provided by service providers
    • 判断意味着在服务提供商提供的管理服务水平的方法和系统中
    • US07228255B2
    • 2007-06-05
    • US11314375
    • 2005-12-20
    • Jean-Marc BerthaudJoel DalskyShih-Chung FangLee Tsiao
    • Jean-Marc BerthaudJoel DalskyShih-Chung FangLee Tsiao
    • G06F17/30
    • H04L41/5025G06Q30/012H04L41/5003
    • A method and system for managing a service level of a service provided by a service provider to a customer under a service level agreement. The measurement data is adjudicated to correct the measurement data in accordance with at least one adjudication element that identifies a rule specifying how to correct the measurement data. The adjudicated measurement data is transformed into operational data by merging the adjudicated measurement data using a logic specified in the service level agreement. The operational data is evaluated by applying a formula to the operational data, resulting in the operational data being configured for being subsequently qualified. The operational data is qualified by comparing the evaluated operational data with specified service level targets for at least one service level period and identifying operational data points meeting and/or not meeting the specified service level targets.
    • 一种用于根据服务级别协议来管理服务提供商向客户提供的服务的服务水平的方法和系统。 根据至少一个标识指定如何校正测量数据的规则的判断元件来裁定测量数据以校正测量数据。 通过使用服务级别协议中指定的逻辑合并确定的测量数据,将裁定的测量数据转换为操作数据。 通过对运行数据应用公式来评估运行数据,从而使运行数据配置为随后进行合格。 操作数据通过将评估的操作数据与至少一个服务级别周期的指定服务级别目标进行比较并识别会议和/或不符合指定的服务级别目标的操作数据点来限定。
    • 4. 发明申请
    • Adjudication means in method and system for managing service levels provided by service providers
    • 判断意味着在服务提供商提供的管理服务水平的方法和系统中
    • US20060167870A1
    • 2006-07-27
    • US11314375
    • 2005-12-20
    • Jean-Marc BerthaudJoel DalskyShih-Chung FangLee Tsiao
    • Jean-Marc BerthaudJoel DalskyShih-Chung FangLee Tsiao
    • G06F17/30
    • H04L41/5025G06Q30/012H04L41/5003
    • A method and system for managing a service level of a service provided by a service provider to a customer under a service level agreement. The measurement data is adjudicated to correct the measurement data in accordance with at least one adjudication element that identifies a rule specifying how to correct the measurement data. The adjudicated measurement data is transformed into operational data by merging the adjudicated measurement data using a logic specified in the service level agreement. The operational data is evaluated by applying a formula to the operational data, resulting in the operational data being configured for being subsequently qualified. The operational data is qualified by comparing the evaluated operational data with specified service level targets for at least one service level period and identifying operational data points meeting and/or not meeting the specified service level targets.
    • 一种用于根据服务级别协议来管理服务提供商向客户提供的服务的服务水平的方法和系统。 根据至少一个标识指定如何校正测量数据的规则的判断元件来裁定测量数据以校正测量数据。 通过使用服务级别协议中指定的逻辑合并确定的测量数据,将裁定的测量数据转换为操作数据。 通过对运行数据应用公式来评估运行数据,从而使运行数据配置为随后进行合格。 操作数据通过将评估的操作数据与至少一个服务级别周期的指定服务级别目标进行比较并识别会议和/或不符合指定的服务级别目标的操作数据点来限定。
    • 5. 发明授权
    • Qualifying means in method and system for managing service levels provided by service providers
    • 在服务提供者提供的管理服务水平的方法和系统中的合格方式
    • US07555408B2
    • 2009-06-30
    • US11314301
    • 2005-12-20
    • Jean-Marc BerthaudJoel D. Dalsky
    • Jean-Marc BerthaudJoel D. Dalsky
    • G06F11/30G21C17/00H04L12/26H04L12/28
    • H04L41/5003G06Q10/06H04L41/5009
    • A method and system for managing a service level of a service provided by a service provider to a customer under a service level agreement. The measurement data is transformed into operational data. The operational data is evaluated through use of a formula represented as a tree, resulting in the evaluated operational data populating the nodes of the tree as the tree is traversed from the root node to leaf nodes. The evaluated operational data at the nodes includes a top result and intermediate results. The top result is qualified by being compared with specified service level targets for at least one service level period during which the service has been performed. The intermediate results are qualified by being compared with generated new service level targets.
    • 一种用于根据服务级别协议来管理服务提供商向客户提供的服务的服务水平的方法和系统。 测量数据被转换为运行数据。 通过使用表示为树的公式来评估操作数据,导致当树从根节点遍历到叶节点时,评估的操作数据填充树的节点。 节点处的评估操作数据包括最终结果和中间结果。 通过与已经执行服务的至少一个服务级别期间的指定服务级别目标进行比较,可以确定最佳结果。 通过与生成的新服务级别目标进行比较,中间结果是合格的。
    • 7. 发明授权
    • Method of synchronizing firewalls in a communication system based upon a server farm
    • 在基于服务器场的通信系统中同步防火墙的方法
    • US08001279B2
    • 2011-08-16
    • US10317522
    • 2002-12-12
    • Jean-Marc BerthaudPascal ChauffourJean-Claude DispensaValerie Mahe
    • Jean-Marc BerthaudPascal ChauffourJean-Claude DispensaValerie Mahe
    • G06F15/16
    • H04L63/0218H04L63/20
    • A method of synchronizing firewalls in a communication system comprising a server farm wherein any user connected to the Internet can access customer servers, and at least two firewalls using a Virtual Router Redundancy Protocol (VRRP) to set up as primary interface firewall the firewall which owns the primary interface of the VRRP group of interfaces to at least one customer server. The method includes initializing, in a secondary interface firewall, a synchronization message exchange with the primary firewall after receiving a packet for a connection having a state which is incompatible with the received packet or after the standard firewall processing of a packet corresponding to a new connection, and registering in a common connection table the state of any connection if the connection is new or if the connection state has changed.
    • 一种在包括服务器场的通信系统中同步防火墙的方法,其中连接到因特网的任何用户可以访问客户服务器,以及使用虚拟路由器冗余协议(VRRP)至少两个防火墙来建立作为主接口防火墙的防火墙, 接口的VRRP组的主界面至少一个客户服务器。 该方法包括:在二级接口防火墙中,在接收到具有与接收到的分组不兼容的状态的连接的分组之后或在对应于新连接的分组的标准防火墙处理之后,在辅助接口防火墙中初始化与主防火墙的同步消息交换 并且如果连接是新的或者连接状态已经改变,则在公共连接表中注册任何连接的状态。
    • 9. 发明授权
    • Security system for preventing unauthorized packet transmission between customer servers in a server farm
    • 用于防止服务器场中的客户服务器之间未经授权的数据包传输的安全系统
    • US07359378B2
    • 2008-04-15
    • US10263213
    • 2002-10-02
    • Jean-Marc BerthaudPascal ChauffourPatrick GayrardEric Lebrun
    • Jean-Marc BerthaudPascal ChauffourPatrick GayrardEric Lebrun
    • H04L12/56H04L9/00
    • H04L47/10H04L47/2408H04L63/1408
    • A security system for a communication system that includes an IP network and groups of servers in a farm, wherein each group is associated with a customer. A user connected to the network can access information provided by a customer from a server within the group of servers associated with this customer through a dispatching device. The security system comprises setting means in each of the switches which are located between the dispatching device and the customer servers for setting a field of bits in the IP header of potentially irregular packets transmitted from a customer server and the dispatching device, means in the dispatching device for identifying any packet wherein the field of bits has been set to the predefined value, and means for deleting or logging the potentially irregular packet when the destination of the packet is not the dispatching device.
    • 一种用于通信系统的安全系统,其包括农场中的IP网络和服务器组,其中每个组与客户相关联。 连接到网络的用户可以通过调度设备从与该客户关联的服务器组内的服务器中访问由客户提供的信息。 安全系统包括位于调度设备和客户服务器之间的每个交换机中的设置装置,用于设置从客户服务器和调度设备发送的潜在不规则分组的IP报头中的位的字段,调度中的装置 用于识别其中所述比特位已被设置为所述预定义值的任何分组的装置,以及用于当分组的目的地不是分派装置时删除或记录潜在不规则分组的装置。