专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明申请

US20130021175A1 Asset Management Systems and Methods 有权
标题翻译：资产管理系统与方法
公开(公告)号：US20130021175A1
公开(公告)日：2013-01-24
申请号：US13609658
申请日：2012-09-11
申请人： J. Scott Harmon , Gary J. Dennis
发明人： J. Scott Harmon , Gary J. Dennis
IPC分类号： G08G1/123
CPC分类号： G08B21/24 , G06Q10/08
摘要： Novel tools and techniques for tracking assets, such as high-value tools, customer equipment, testing equipment, technicians, and/or the like. Some of these tools and techniques can be used to track assets in a mobile environment (such as in a delivery truck, installation van, and/or the like).
摘要翻译：用于跟踪资产的新型工具和技术，例如高价值工具，客户设备，测试设备，技术人员等。这些工具和技术中的一些可用于跟踪移动环境中的资产（例如，在运送卡车，安装货车和/或类似物品中）。

2. 发明授权

US08344879B2 Asset management systems and methods 有权
标题翻译：资产管理系统和方法
公开(公告)号：US08344879B2
公开(公告)日：2013-01-01
申请号：US12760139
申请日：2010-04-14
申请人： J. Scott Harmon , Gary J. Dennis
发明人： J. Scott Harmon , Gary J. Dennis
IPC分类号： G08B1/08
CPC分类号： G08B21/24 , G06Q10/08
摘要： Novel tools and techniques for tracking assets, such as high-value tools, customer equipment, testing equipment, technicians, and/or the like. Some of these tools and techniques can be used to track assets in a mobile environment (such as in a delivery truck, installation van, and/or the like).
摘要翻译：用于跟踪资产的新型工具和技术，例如高价值工具，客户设备，测试设备，技术人员等。这些工具和技术中的一些可用于跟踪移动环境中的资产（例如在运送卡车，安装货车和/或类似物品中）。

3. 发明申请

US20100265061A1 Asset Management Systems and Methods 有权
标题翻译：资产管理系统与方法
公开(公告)号：US20100265061A1
公开(公告)日：2010-10-21
申请号：US12760139
申请日：2010-04-14
申请人： J. Scott Harmon , Gary J. Dennis
发明人： J. Scott Harmon , Gary J. Dennis
IPC分类号： G08B1/08
CPC分类号： G08B21/24 , G06Q10/08
摘要： Novel tools and techniques for tracking assets, such as high-value tools, customer equipment, testing equipment, technicians, and/or the like. Some of these tools and techniques can be used to track assets in a mobile environment (such as in a delivery truck, installation van, and/or the like).
摘要翻译：用于跟踪资产的新型工具和技术，例如高价值工具，客户设备，测试设备，技术人员等。这些工具和技术中的一些可用于跟踪移动环境中的资产（例如在运送卡车，安装货车和/或类似物品中）。

4. 发明授权

US08576095B2 Asset management systems and methods 有权
公开(公告)号：US08576095B2
公开(公告)日：2013-11-05
申请号：US13609658
申请日：2012-09-11
申请人： J. Scott Harmon , Gary J. Dennis
发明人： J. Scott Harmon , Gary J. Dennis
IPC分类号： G08G1/123 , G08B1/08
CPC分类号： G08B21/24 , G06Q10/08
摘要： Novel tools and techniques for tracking assets, such as high-value tools, customer equipment, testing equipment, technicians, and/or the like. Some of these tools and techniques can be used to track assets in a mobile environment (such as in a delivery truck, installation van, and/or the like).

5. 发明申请

US20120096099A1 Method And System For Publishing An Electronic File Attached To An Electronic Mail Message 有权
标题翻译：发布电子邮件的电子文件的方法和系统
公开(公告)号：US20120096099A1
公开(公告)日：2012-04-19
申请号：US13277447
申请日：2011-10-20
申请人： Gary J. Dennis
发明人： Gary J. Dennis
IPC分类号： G06F15/16
CPC分类号： H04L67/02 , G06F21/10 , G06F21/6218 , G06Q10/107 , H04L51/063 , H04L51/08 , H04L63/0428 , H04L63/08 , H04L67/34 , H04L67/36
摘要： Publishing content associated with an electronic file attached to an electronic mail message by executing instructions contained in the electronic mail attachment and accessing the content at a remote computer server identified by the attached file. The attached file includes computer-executable instructions, such as a computer program or script, which include an identifier for a remote server connected to a distributed computer network. This identified remote server typically hosts a web site containing content for viewing by the recipient of the electronic mail message. In response to launching the attached file of the electronic mail message with a viewer program, a browser program can be opened to enable the recipient to view the content of the identified remote server, typically a web site on an intranet or the global Internet.
摘要翻译：通过执行包含在电子邮件附件中的指令和访问由附件识别的远程计算机服务器上的内容来发布与附加到电子邮件消息的电子文件相关联的内容。附加文件包括计算机可执行指令，诸如计算机程序或脚本，其包括连接到分布式计算机网络的远程服务器的标识符。该标识的远程服务器通常承载包含用于电子邮件消息的收件人查看的内容的网站。响应于使用查看器程序启动电子邮件消息的附加文件，可以打开浏览器程序以使接收者能够查看所识别的远程服务器的内容，通常是内部网或全球因特网上的网站。

6. 发明授权

US07286994B1 System for facilitating technician sales referrals 失效
标题翻译：促进技术员销售推荐的系统
公开(公告)号：US07286994B1
公开(公告)日：2007-10-23
申请号：US09746507
申请日：2000-12-26
申请人： Gary J. Dennis , James R. Miller , Robert H. Willis , Gloria D. Perkins , Steven G. Smith
发明人： Gary J. Dennis , James R. Miller , Robert H. Willis , Gloria D. Perkins , Steven G. Smith
IPC分类号： G06Q10/00
CPC分类号： G06Q30/06 , G06Q10/20 , G06Q30/0281
摘要： A system for transacting business with customers is disclosed. The system includes a dispatch division receiving a complaint from a customer related to a problem the customer is experiencing. The dispatch division then deploys a technician to repair the problem. While the technician is conducting the repair, the system permits the technician to interact with the customer and negotiate and close deals for additional or modified products, services or features that the customer may want. The system also includes provisions for allowing the technician to retrieve information related to the customer and includes features that automatically notify various appropriate business offices for follow-up with the customer.
摘要翻译：披露与客户交易业务的系统。该系统包括一个调度部门，接收客户与客户所遇到的问题有关的投诉。然后派遣部门部署技术人员来修复问题。当技术人员进行修理时，系统允许技术人员与客户进行交互，并协商和关闭客户可能需要的附加或修改的产品，服务或功能的交易。该系统还包括允许技术人员检索与客户相关的信息的规定，并且包括自动通知各种适当的商业办公室以跟踪客户的特征。

7. 发明授权

US07219137B1 Technician wireline and wireless intranet access via systems interface to legacy systems 失效
标题翻译：技术人员有线和无线内部网通过系统接口访问传统系统
公开(公告)号：US07219137B1
公开(公告)日：2007-05-15
申请号：US09892663
申请日：2001-06-28
申请人： Steven G. Smith , Gary J. Dennis , Ralph J. Mills , Roland T. Morton, Jr. , Curt Kaloustian , Jeffrey A. Sylvester , Mitchell E. Davis
发明人： Steven G. Smith , Gary J. Dennis , Ralph J. Mills , Roland T. Morton, Jr. , Curt Kaloustian , Jeffrey A. Sylvester , Mitchell E. Davis
IPC分类号： G06F15/16
CPC分类号： G06F17/30893
摘要： Methods and systems are disclosed for a user to access an intranet from within a systems interface to back-end legacy systems. A user logs a computer into a systems interface which permits access to back-end legacy systems. The computer accesses the systems interface over a wireline or a wireless communications network. Preferably, the systems interface is located on at least a first network address. Preferably, the systems interface includes a first server with middleware for managing the protocol interface, the first server being located at the first network address. Preferably, the systems interface includes a second server for receiving requests and generating legacy transactions. When the user is logged on, a client application for the systems interface is running on the computer. Next, the user launches a shared network software application, preferably a browser. The user may or may not minimize the client application, but the user remains logged-on. As the browser launches and seeks out an intranet site at a separate network address, the systems interface receives a message from the computer or otherwise detects that the computer is seeking access to the intranet. In response to detecting that the computer seeks access to the internet, the systems interface determines whether intranet access is to be granted. If access is granted, the systems interface routes communications from the computer to the separate network address. Preferably, the first server routes communications from the computer from the first network address to the separate network address.
摘要翻译：公开了方法和系统，用于用户从系统接口中访问内联网到后端遗留系统。用户将计算机记录到允许访问后端遗留系统的系统接口中。计算机通过有线或无线通信网络访问系统接口。优选地，系统接口位于至少第一网络地址上。优选地，系统接口包括具有用于管理协议接口的中间件的第一服务器，第一服务器位于第一网络地址处。优选地，系统接口包括用于接收请求并生成传统交易的第二服务器。当用户登录时，系统接口的客户端应用程序在计算机上运行。接下来，用户启动共享网络软件应用，优选地是浏览器。用户可能或可能不会最小化客户端应用程序，但用户仍然登录。当浏览器在单独的网络地址启动并寻找内部网站时，系统接口从计算机接收消息，或以其他方式检测到计算机正在寻求对内部网的访问。响应于检测到计算机寻求对因特网的访问，系统接口确定是否授予内部网访问。如果允许访问，系统接口将通信从计算机路由到单独的网络地址。优选地，第一服务器将来自计算机的通信从第一网络地址路由到单独的网络地址。

8. 发明申请

US20110131489A1 Method And System For Publishing An Electronic File Attached To An Electronic Mail Message 有权
标题翻译：发布电子邮件的电子文件的方法和系统
公开(公告)号：US20110131489A1
公开(公告)日：2011-06-02
申请号：US12956388
申请日：2010-11-30
申请人： Gary J. Dennis
发明人： Gary J. Dennis
IPC分类号： G06F15/16 , G06F17/00
CPC分类号： H04L67/02 , G06F21/10 , G06F21/6218 , G06Q10/107 , H04L51/063 , H04L51/08 , H04L63/0428 , H04L63/08 , H04L67/34 , H04L67/36
摘要： Publishing content associated with an electronic file attached to an electronic mail message by executing instructions contained in the electronic mail attachment and accessing the content at a remote computer server identified by the attached file. The attached file includes computer-executable instructions, such as a computer program or script, which include an identifier for a remote server connected to a distributed computer network. This identified remote server typically hosts a web site containing content intended for viewing by the recipient of the electronic mail message. In response to launching the attached file of the electronic mail message with a viewer program, a browser program can be opened to enable the recipient to view the content of the identified remote server, typically a web site on an intranet or the global Internet. This supports the communication of electronic content by using an electronic mail message to transport an electronic file attachment having instructions that, when executed by the recipient's computer, enable the recipient to view the electronic content by accessing a server computer connected to distributed computer network.
摘要翻译：通过执行包含在电子邮件附件中的指令和访问由附件识别的远程计算机服务器上的内容来发布与附加到电子邮件消息的电子文件相关联的内容。附加文件包括计算机可执行指令，诸如计算机程序或脚本，其包括连接到分布式计算机网络的远程服务器的标识符。该识别的远程服务器通常承载包含旨在由接收者查看电子邮件消息的内容的网站。响应于使用查看器程序启动电子邮件消息的附加文件，可以打开浏览器程序以使接收者能够查看所识别的远程服务器的内容，通常是内部网或全球因特网上的网站。这支持通过使用电子邮件消息来传送电子内容的信息，以传送电子文件附件，该电子文件附件具有当由接收者的计算机执行时使接收者能够通过访问连接到分布式计算机网络的服务器计算机来查看电子内容的指令。

9. 发明授权

US07840434B2 Methods and systems for assigning multiple tasks 有权
标题翻译：分配多个任务的方法和系统
公开(公告)号：US07840434B2
公开(公告)日：2010-11-23
申请号：US10282437
申请日：2002-10-29
申请人： Robert Mitchell Ingman , Gary J. Dennis , Charlie Garris , Oscar J. Primelles
发明人： Robert Mitchell Ingman , Gary J. Dennis , Charlie Garris , Oscar J. Primelles
IPC分类号： G06F9/46
CPC分类号： G06Q10/06 , G06Q10/06311 , G06Q10/063116 , G06Q10/103 , G06Q10/105 , G06Q10/1097 , G06Q10/20
摘要： Methods and systems are disclosed for assigning multiple tasks to a technician. One method allows a user to interface with an Integrated Dispatch System and assign multiple tasks to at least one technician. Each task describes a repair of a telecommunications network. The method displays a graphical user interface on a computer, and the graphical user interface indicates the assignment of the multiple tasks.
摘要翻译：公开了用于将多个任务分配给技术人员的方法和系统。一种方法允许用户与集成调度系统接口并将多个任务分配给至少一个技术人员。每个任务描述电信网络的修复。该方法在计算机上显示图形用户界面，图形用户界面指示多个任务的分配。

10. 发明授权

US08566411B2 Method and system for publishing an electronic file attached to an electronic mail message 有权
标题翻译：用于发布附加到电子邮件消息的电子文件的方法和系统
公开(公告)号：US08566411B2
公开(公告)日：2013-10-22
申请号：US13616424
申请日：2012-09-14
申请人： Gary J. Dennis
发明人： Gary J. Dennis
IPC分类号： G06F15/16
CPC分类号： H04L67/02 , G06F21/10 , G06F21/6218 , G06Q10/107 , H04L51/063 , H04L51/08 , H04L63/0428 , H04L63/08 , H04L67/34 , H04L67/36
摘要： Publishing content associated with an electronic file attached to an electronic mail message by executing instructions contained in the electronic mail attachment and accessing the content at a remote computer server identified by the attached file. The attached file includes computer-executable instructions, such as a computer program or script, which include an identifier for a remote server connected to a distributed computer network. In response to launching the attached file of the electronic mail message with a viewer program, a browser program can be opened to enable the recipient to view the content of the identified remote server. This supports the communication of electronic content by using an electronic mail message to transport an electronic file attachment having instructions that, when executed by the recipient's computer, enable the recipient to view the electronic content by accessing a server computer connected to distributed computer network.
摘要翻译：通过执行包含在电子邮件附件中的指令和访问由附件识别的远程计算机服务器上的内容来发布与附加到电子邮件消息的电子文件相关联的内容。附加文件包括计算机可执行指令，诸如计算机程序或脚本，其包括连接到分布式计算机网络的远程服务器的标识符。响应于使用查看器程序启动电子邮件消息的附加文件，可以打开浏览器程序以使接收者能够查看所识别的远程服务器的内容。这支持通过使用电子邮件消息来传送电子内容的信息，以传送电子文件附件，该电子文件附件具有当由接收者的计算机执行时使接收者能够通过访问连接到分布式计算机网络的服务器计算机来查看电子内容的指令。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式