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1. 发明授权

US08145275B2 Customer service messaging, such as on mobile devices 有权
标题翻译：客户服务消息，如在移动设备上
公开(公告)号：US08145275B2
公开(公告)日：2012-03-27
申请号：US12057025
申请日：2008-03-27
申请人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
发明人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
IPC分类号： H04M1/38 , H04B1/18
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities.
摘要翻译：移动设备和相应的服务提供商被配置为向移动设备的用户提供对来自移动设备的一个或多个即时消息传递帮助实体的访问。一个或多个即时消息传递帮助实体可以与相应的服务提供商或与对应的服务提供商外部的服务相关联。在一些情况下，一个或多个即时消息传递帮助实体中的一些可以被嵌入作为移动设备或服务的一部分，使得对一个或多个帮助实体的访问可能不被用户永久地终止。在一些情况下，用户可以控制对一个或多个即时消息传递帮助实体中的一些的访问，例如通过从即时消息传递实体的列表中添加或去除对即时消息传递帮助实体的访问。

2. 发明授权

US07945252B2 Customer service messaging, such as on mobile devices 有权
标题翻译：客户服务消息，如在移动设备上
公开(公告)号：US07945252B2
公开(公告)日：2011-05-17
申请号：US12056948
申请日：2008-03-27
申请人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
发明人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
IPC分类号： H04M3/42 , H04M1/725 , H04M1/66
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities.
摘要翻译：移动设备和相应的服务提供商被配置为向移动设备的用户提供对来自移动设备的一个或多个即时消息传递帮助实体的访问。一个或多个即时消息传递帮助实体可以与相应的服务提供商或与对应的服务提供商外部的服务相关联。在一些情况下，一个或多个即时消息传递帮助实体中的一些可以被嵌入作为移动设备或服务的一部分，使得对一个或多个帮助实体的访问可能不被用户永久地终止。在一些情况下，用户可以控制对一个或多个即时消息传递帮助实体中的一些的访问，例如通过从即时消息传递实体的列表中添加或去除对即时消息传递帮助实体的访问。

3. 发明授权

US08140096B2 Customer service messaging, such as on mobile devices 有权
公开(公告)号：US08140096B2
公开(公告)日：2012-03-20
申请号：US12057065
申请日：2008-03-27
申请人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
发明人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
IPC分类号： H04L12/58 , G06Q30/00
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities.

4. 发明申请

US20060031341A1 Maintaining instant message session status in dynamic operating environments 审中-公开
标题翻译：在动态操作环境中维护即时消息会话状态
公开(公告)号：US20060031341A1
公开(公告)日：2006-02-09
申请号：US10941247
申请日：2004-09-14
申请人： Christopher White , Ivy Cunningham
发明人： Christopher White , Ivy Cunningham
IPC分类号： G06F15/16
CPC分类号： H04L51/043 , H04L51/04 , H04L51/38 , H04L67/04 , H04L67/18 , H04L67/24
摘要： In an instant messaging session, the status of a participant of the instant messaging session is set via a data connection to a network; and changed via a voice connection to the network.
摘要翻译：在即时消息会话中，通过与网络的数据连接来设置即时消息接发会话的参与者的状态; 并通过语音连接更改到网络。

5. 发明授权

US07669135B2 Using emoticons, such as for wireless devices 有权
标题翻译：使用表情符号，如无线设备
公开(公告)号：US07669135B2
公开(公告)日：2010-02-23
申请号：US11092511
申请日：2005-03-28
申请人： Ivy Cunningham , Christopher White
发明人： Ivy Cunningham , Christopher White
IPC分类号： G06F17/00
CPC分类号： G06F3/0219 , G06F17/24 , H04L51/04 , H04M1/72547
摘要： A method and system for generating a displayable icon or emoticon form that indicates the mood or emotion of a user of the mobile station. A user of a device, such as a mobile phone, is provided with a dedicated key or shared dedicated key option that the user may select to insert an emoticon onto a display or other medium. The selection of the key or shared dedicated key may result in the insertion of the emoticon, or may also result in the display of a collection of emoticons that the user may then select from using, for example, a key mapping or navigation technique.
摘要翻译：一种用于生成指示移动台的用户的情绪或情感的可显示图标或表情形式的方法和系统。诸如移动电话的设备的用户被提供有用户可以选择将表情符号插入到显示器或其他介质上的专用密钥或共享专用密钥选项。密钥或共享专用密钥的选择可能导致表情符号的插入，或者还可能导致用户可以使用例如密钥映射或导航技术来选择的表情符集合的显示。

6. 发明授权

US07356345B2 Customer service messaging, such as on mobile devices 有权
标题翻译：客户服务消息，如在移动设备上
公开(公告)号：US07356345B2
公开(公告)日：2008-04-08
申请号：US11092199
申请日：2005-03-28
申请人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
发明人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
IPC分类号： H04L12/58 , H04Q3/42 , H04Q7/20 , A63F9/24
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities.
摘要翻译：移动设备和相应的服务提供商被配置为向移动设备的用户提供对来自移动设备的一个或多个即时消息传递帮助实体的访问。一个或多个即时消息传递帮助实体可以与相应的服务提供商或与对应的服务提供商外部的服务相关联。在一些情况下，一个或多个即时消息传递帮助实体中的一些可以被嵌入作为移动设备或服务的一部分，使得对一个或多个帮助实体的访问可能不被用户永久地终止。在一些情况下，用户可以控制对一个或多个即时消息传递帮助实体中的一些的访问，例如通过从即时消息传递实体的列表中添加或去除对即时消息传递帮助实体的访问。

7. 发明申请

US20060009243A1 Always-on mobile instant messaging of a messaging centric wireless device 审中-公开
标题翻译：以邮件为中心的无线设备的始终在线移动即时通讯
公开(公告)号：US20060009243A1
公开(公告)日：2006-01-12
申请号：US10939103
申请日：2004-09-10
申请人： Andre Dahan , David Brudnicki , Ivy Cunningham , Stacia Pache , Christopher White
发明人： Andre Dahan , David Brudnicki , Ivy Cunningham , Stacia Pache , Christopher White
IPC分类号： H04Q7/20
CPC分类号： H04W4/12 , H04L12/14 , H04L51/04 , H04L51/38 , H04M1/0214 , H04M1/72552 , H04W88/02 , H04W88/184
摘要： A messaging-centric wireless device that communicates messages in the form of e-mail, SMS, and instant messaging. One of the core capabilities of the device is to support always-on mobile instant messaging, including reasonably accurate IM status information. The device/service includes some or all of the following features: IM community aggregation; intelligent IM status; a dedicated network environment (PDP/APN); an always-on connection either through a sustained wireless data connection or through buffered/mediated services that use out-of-band signaling to initiate a PDP context; an IM gateway to aggregate IM and/or e-mail connectivity; self-provisioning; the capability to compose messages without having to indicate dependent aspects of the message such as delivery bearer; a messaging oriented physical design; the capability to add on voice service; and, the capability to add on other data services.
摘要翻译：以邮件为中心的无线设备，以电子邮件，短信和即时消息的形式传送消息。该设备的核心功能之一是支持始终在线的移动即时消息，包括合理准确的IM状态信息。设备/服务包括以下一些或全部功能：IM社区聚合; 智能IM状态; 专用网络环境（PDP / APN）; 通过持续无线数据连接或通过使用带外信令来发起PDP上下文的缓冲/中介服务来实现始终在线的连接; 用于汇总IM和/或电子邮件连接的IM网关; 自供应能够组合消息而不必指示消息的相关方面，例如传送承载; 面向消息的物理设计; 增加语音服务的能力; 以及添加其他数据服务的能力。

8. 发明申请

US20060031342A1 Selection of bearer mode according to message characteristics 有权
标题翻译：根据消息特征选择承载模式
公开(公告)号：US20060031342A1
公开(公告)日：2006-02-09
申请号：US10941805
申请日：2004-09-14
申请人： Ivy Cunningham , Christopher White , David Brudnicki
发明人： Ivy Cunningham , Christopher White , David Brudnicki
IPC分类号： G06F15/16
CPC分类号： H04L51/28 , H04L51/14 , H04L67/327
摘要： A data processing device, such as a wireless telephone, includes logic to identify a first recipient address type for a first recipient of a message, and to identify a second recipient address type different than the first recipient address type for a second recipient of the message. A first message bearer mode is selected for the first recipient according to the first recipient address type, and a second message bearer mode different from the first message bearer mode is selected for the second recipient according to the second recipient address type.
摘要翻译：诸如无线电话的数据处理设备包括识别消息的第一接收者的第一接收者地址类型的逻辑，以及识别与消息的第二接收者的第一接收者地址类型不同的第二接收方地址类型。根据第一接收方地址类型为第一接收者选择第一消息承载模式，并且根据第二接收方地址类型为第二接收者选择不同于第一消息承载模式的第二消息承载模式。

9. 发明申请

US20060014552A1 Customer service messaging, such as on mobile devices 有权
标题翻译：客户服务消息，如在移动设备上
公开(公告)号：US20060014552A1
公开(公告)日：2006-01-19
申请号：US11092199
申请日：2005-03-28
申请人： Ivy Cunningham , Stacia Pache , Christopher White
发明人： Ivy Cunningham , Stacia Pache , Christopher White
IPC分类号： H04Q7/20
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities
摘要翻译：移动设备和相应的服务提供商被配置为向移动设备的用户提供对来自移动设备的一个或多个即时消息传递帮助实体的访问。一个或多个即时消息传递帮助实体可以与相应的服务提供商或与对应的服务提供商外部的服务相关联。在一些情况下，一个或多个即时消息传递帮助实体中的一些可以被嵌入作为移动设备或服务的一部分，使得对一个或多个帮助实体的访问可能不被用户永久地终止。在一些情况下，用户可以控制对一个或多个即时消息传递帮助实体中的一些的访问，例如通过从即时消息传递实体的列表中添加或去除对即时消息传递帮助实体的访问

10. 发明申请

US20080214180A1 Customer Service Messaging, Such As On Mobile Devices 有权
公开(公告)号：US20080214180A1
公开(公告)日：2008-09-04
申请号：US12057025
申请日：2008-03-27
申请人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
发明人： Ivy Cunningham , Stacia Lynn Pache , Christopher White
IPC分类号： H04Q7/20
CPC分类号： H04M1/72522 , G06Q30/0601 , H04L51/04 , H04L51/38 , H04M2250/56
摘要： A mobile device and corresponding service provider are configured to provide a user of the mobile device with access to one or more instant messaging help entities, from the mobile device. The one or more instant messaging help entities may be associated with the corresponding service provider or with a service that is external to the corresponding service provider. In some cases, some of the one or more instant messaging help entities may be embedded as part of the mobile device or service, so that access to the one or more help entities may not be permanently terminated by the user. In some cases, the user may control access to some of the one or more instant messaging help entities, such as by adding or removing the access to the instant messaging help entities from a list of instant messaging entities.

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