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    • 2. 发明授权
    • System and method for diagnosing home appliance
    • 家电诊断系统及方法
    • US08346508B2
    • 2013-01-01
    • US12757205
    • 2010-04-09
    • Hyun Sang KimEui Hyeok KwonHae Yong KangYong Tae KimKoon Seok Lee
    • Hyun Sang KimEui Hyeok KwonHae Yong KangYong Tae KimKoon Seok Lee
    • G06F11/07G06F19/00
    • H04L12/2825H04L41/0631H04L2012/285H04M11/002
    • A system and method for diagnosing a home appliance are disclosed. The home appliance outputs product information as a predetermined sound signal, and transmits the sound signal to a service center of a remote site over a communication network, such that a service technician of the service center can easily check a current status of the home appliance. When a diagnostic server of the service center analyzes the sound signal of the home appliance, it selects a plurality of preamble candidates and can effectively and correctly detect data using weights, so that it can quickly diagnose a faulty operation of the home appliance. An erroneous data analysis and its associated erroneous diagnosis are prevented, so that the diagnostic system provides a service for more correctly diagnosing a faulty operation of the home appliance and also increases user satisfaction and reliability of the home appliance.
    • 公开了一种用于诊断家用电器的系统和方法。 家用电器将产品信息作为预定声音信号输出,并通过通信网络将声音信号发送到远程站点的服务中心,使得服务中心的维修技术人员可以容易地检查家用电器的当前状态。 当服务中心的诊断服务器分析家用电器的声音信号时,它选择多个前导码候选,并且可以使用权重有效且正确地检测数据,使得其可以快速诊断家用电器的故障操作。 防止错误的数据分析及其相关的错误诊断,使得诊断系统提供用于更正确地诊断家用电器的故障操作的服务,并且还增加了家用电器的用户满意度和可靠性。
    • 6. 发明申请
    • HOME APPLIANCE DIAGNOSIS SYSTEM AND DIAGNOSIS METHOD FOR SAME
    • 家用电器诊断系统及其诊断方法
    • US20130262322A1
    • 2013-10-03
    • US13808414
    • 2011-07-06
    • Eui Hyeok KwonHyun Sang Kim
    • Eui Hyeok KwonHyun Sang Kim
    • G06Q30/00
    • G06Q30/016D06F33/02D06F39/005G06F17/00G06Q50/10H04L12/2825H04L2012/285H04M11/066
    • The present invention relates to a home appliance diagnosis system and to a diagnosis method for same, and more particularly, to a home appliance diagnosis system and to a diagnosis method for same, which involve receiving product information on the home appliance, which is outputted in a predetermined signal form from the home appliance, and analyzing the received product information to check the condition of the home appliance and to diagnose faults in the home appliance. According to the present invention, a diagnosis server easily extracts product information from a signal, and improves the accuracy of the product information through a multi-stage verification process when the diagnosis server outputs product information from the signal received thereat to diagnose the home appliance, to thereby achieve improved accuracy and reliability of the result of the diagnosis based on the product information.
    • 家用电器诊断系统及其诊断方法技术领域本发明涉及家用电器诊断系统及其诊断方法,更具体地,涉及家用电器诊断系统及其诊断方法,其涉及在家用电器上输出的产品信息 来自家用电器的预定信号形式,并且分析所接收的产品信息以检查家用电器的状况并诊断家用电器中的故障。 根据本发明,诊断服务器从信号中容易地提取产品信息,并且当诊断服务器从接收到的信号输出产品信息来诊断家用电器时,通过多级验证处理来提高产品信息的准确性, 从而基于产品信息实现提高诊断结果的准确性和可靠性。
    • 7. 发明申请
    • APPARATUS FOR DIAGNOSING HOME APPLIANCE
    • 用于诊断家用电器的装置
    • US20130238283A1
    • 2013-09-12
    • US13808403
    • 2011-07-06
    • Eui Hyeok KwonHyun Sang Kim
    • Eui Hyeok KwonHyun Sang Kim
    • G06Q50/10G06F17/00
    • G06Q30/016D06F33/02D06F39/005G06F17/00G06Q50/10H04L12/2825H04L2012/285H04M11/066
    • The present invention relates to an apparatus for diagnosing home appliances, which receives an acoustic signal containing product information from a home appliance through a communication network, extracts product information from the acoustic signal, and performs a diagnosis on the home appliance on the basis of the extracted product information. The apparatus comprises an acoustic signal recording unit which records the acoustic signal containing product information received from the home appliance; a signal processing unit which extracts product information from the acoustic signal recorded by the acoustic signal recording unit; a diagnosing unit which diagnoses the home appliance on the basis of the product information extracted by the signal processing unit; and a display unit which provides a user interface that interacts with the acoustic signal recording unit, signal processing unit, and diagnosing unit.
    • 本发明涉及一种用于诊断家用电器的设备,其通过通信网络从家用电器接收包含产品信息的声学信号,从声学信号中提取产品信息,并基于家用电器对家用电器进行诊断 提取产品信息。 该装置包括声信号记录单元,其记录包含从家用电器接收的商品信息的声信号; 信号处理单元,从由声学信号记录单元记录的声学信号中提取产品信息; 诊断单元,其基于由信号处理单元提取的产品信息来诊断家用电器; 以及提供与声信号记录单元,信号处理单元和诊断单元交互的用户界面的显示单元。