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    • 1. 发明授权
    • Method, system, and computer program product for extending the functionality of a personal information manager to telephone system interactions
    • 方法,系统和计算机程序产品,用于将个人信息管理器的功能扩展到电话系统交互
    • US06526274B1
    • 2003-02-25
    • US09426639
    • 1999-10-25
    • Herb E. FickesMichael W. BrownJay A. NealeJohn M. BairdMichael R. Berrang
    • Herb E. FickesMichael W. BrownJay A. NealeJohn M. BairdMichael R. Berrang
    • H04M342
    • H04M3/42323
    • A method, system, and computer program product are provided that extend the functionality of personal information managers (PIMs) to allow a user to perform telephone control operations through the PIM. The method, system, and computer program product also allow the user to extend the capabilities of his telephone system. The user can receive information maintained by the PIM (such as contacts, unread e-mail messages, and calendar appointments) as needed, without requiring a query. The user can receive unread e-mail or reminders about imminent appointments through a pager, for example. Parties trying to contact the user can also receive information maintained by the user's PIM. For example, a caller can learn the user's whereabouts, as indicated by the user's appointment calendar, when the user is unavailable to answer a telephone call. This functionality is provided in part by connecting the PIM and its data structures to a private branch exchange. This facilitates the distribution of information maintained by the PIM and allows control of telephone operations through the PIM user interface.
    • 提供了扩展个人信息管理器(PIM)的功能的方法,系统和计算机程序产品,以允许用户通过PIM执行电话控制操作。 方法,系统和计算机程序产品还允许用户扩展他的电话系统的能力。 用户可以根据需要接收由PIM维护的信息(如联系人,未读电子邮件和日历约会),无需查询。 例如,用户可以通过寻呼机接收关于即将约会的未读电子邮件或提醒。 尝试联系用户的各方也可以接收由用户PIM维护的信息。 例如,当用户不能应答电话时,呼叫者可以学习用户的约会日历所指示的用户的行踪。 该功能部分通过将PIM及其数据结构连接到专用交换机来提供。 这有助于PIM的维护信息的分配,并允许通过PIM用户界面控制电话操作。