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1. 发明授权

US07170993B2 Methods and apparatus for automated monitoring and action taking based on decision support mechanism 有权
标题翻译：基于决策支持机制的自动化监测和采取行动的方法和装置
公开(公告)号：US07170993B2
公开(公告)日：2007-01-30
申请号：US10022926
申请日：2001-12-18
申请人： Gregory Anderson , Vinod Anupam , Richard B. Hull , Bharat Kumar
发明人： Gregory Anderson , Vinod Anupam , Richard B. Hull , Bharat Kumar
IPC分类号： H04M3/00 , H04M5/00 , G06Q99/00 , G06F17/00 , G06F15/16 , G06N5/02
CPC分类号： G06Q30/02 , H04L67/22 , H04L69/329 , H04M3/36 , H04M3/5166 , H04M3/5191
摘要： Techniques are provided for use in accordance with such systems as web sites operating electronic commerce (e-commerce) applications, interactive voice response (IVR) systems and workflow systems for providing automated monitoring of user activity and personalized action taking based on such activity, in accordance with an on-line decision support mechanism which combines formal and heuristic reasoning. In a web-based system, for example, the on-line decision support provided in accordance with the invention can be used in a wide variety of e-commerce applications requiring automated, real-time, intelligent interventions, including targeted promotions and discounts, assisting with navigation through self-help material, supporting dynamic price negotiations, and even selecting large portions of page content.
摘要翻译：提供技术根据诸如网站操作电子商务（电子商务）应用，交互式语音响应（IVR）系统和用于提供用户活动的自动监控和基于此类活动的个性化动作采集的工作流系统的系统使用，符合正式和启发式推理的在线决策支持机制。例如，在基于网络的系统中，根据本发明提供的在线决策支持可用于需要自动化，实时，智能干预的各种电子商务应用，包括目标促销和折扣，通过自助材料协助导航，支持动态价格谈判，甚至选择大部分网页内容。

2. 发明授权

US06535912B1 Method for creating and playing back a smart bookmark that automatically retrieves a requested Web page through a plurality of intermediate Web pages 有权
标题翻译：用于创建和回放通过多个中间网页自动检索所请求的网页的智能书签的方法
公开(公告)号：US06535912B1
公开(公告)日：2003-03-18
申请号：US09387571
申请日：1999-08-31
申请人： Vinod Anupam , Juliana Freire Silva , Bharat Kumar , Daniel Francis Lieuwen
发明人： Vinod Anupam , Juliana Freire Silva , Bharat Kumar , Daniel Francis Lieuwen
IPC分类号： G06F1516
CPC分类号： G06F17/30884
摘要： Shortcuts to Web pages that require multiple steps to be retrieved are enabled by means of a smart bookmark. A smart bookmark is a stored sequence of browsing steps performed by a user, that have been recorded in a transparent manner and which can be automatically played and replayed later when the smart bookmark is accessed. When a user elects to create a smart bookmark, a Java recorder-player applet is invoked that starts the recording process. When the recording process is started and an initial URL is inputted by the user, the responsive Web page at that URL downloaded into the browser is modified to attach event handlers to each element in that page that is associated with actions that the user may take. Each user's click, link traversal to another URL, or input of values to those elements on a form submission are automatically recorded as part of the smart bookmark under creation. The resultant information at each step is recorded in a file. When the smart bookmark is later accessed, the recorder-player Java applet reads the file, and the sequence of recorded steps is played back, including information associated with all link traversals and form submissions. During playback, each intermediate Web page optionally can be displayed in the user's browser, or only the last page can be displayed. Further, during playback, transitions between successive steps can be automatic or can require an input from the user before a next step in the sequence is made.
摘要翻译：通过智能书签启用需要检索多个步骤的网页的快捷方式。智能书签是由用户执行的已经以透明方式记录的浏览步骤的存储序列，并且当访问智能书签时可以自动播放和重放。当用户选择创建智能书签时，将调用开始录制过程的Java录音机播放器小程序。当记录过程开始并且用户输入初始URL时，修改下载到浏览器中的该URL处的响应网页以将事件处理程序附加到该页面中与用户可能采取的动作相关联的每个元素。每个用户的点击，链接遍历到另一个URL，或者输入表单提交中的元素的值将自动记录在创建时的智能书签的一部分。每个步骤的结果信息被记录在文件中。当稍后访问智能书签时，记录器播放器Java小程序读取文件，并且播放记录步骤的顺序，包括与所有链接遍历和表单提交相关联的信息。在播放期间，每个中间网页可以选择性地显示在用户的浏览器中，也可以仅显示最后一页。此外，在回放期间，连续步骤之间的转换可以是自动的，或者可以在序列中的下一步骤之前需要来自用户的输入。

3. 发明授权

US06976210B1 Method and apparatus for web-site-independent personalization from multiple sites having user-determined extraction functionality 有权
标题翻译：用于具有用户确定的提取功能的多个站点的用于网站独立的个性化的方法和装置
公开(公告)号：US06976210B1
公开(公告)日：2005-12-13
申请号：US09650512
申请日：2000-08-29
申请人： Juliana Freire Silva , Vinod Anupam , Yuri J. Breitbart , Bharat Kumar
发明人： Juliana Freire Silva , Vinod Anupam , Yuri J. Breitbart , Bharat Kumar
IPC分类号： G06F17/30 , G06F15/16
CPC分类号： G06F17/30867 , G06F17/30905
摘要： A personal Web view is created that includes a plurality of Web clippings. Each Web clipping contains information from a user-selected Web page, which can be essentially any Web page that is accessible on any Web server. In creating the page, the user loads a personalization applet into his browser and retrieves each Web page of interest. The applet then generates an access script for automatically accessing that Web page and the user specifies the attributes of the Web clipping derived from that Web page. A specification of the Web view is then stored in a file. When the Web view specification is later replayed, the Web page for each Web clipping is retrieved and the specified information is extracted. The plural Web clippings are then displayed in a browser in accordance with the specified layout.
摘要翻译：创建包含多个Web剪辑的个人Web视图。每个Web剪辑都包含来自用户选择的网页的信息，这些信息本质上可以是任何Web服务器上可访问的任何Web页面。在创建页面时，用户将个性化小程序加载到浏览器中并检索每个感兴趣的网页。该小程序然后生成一个用于自动访问该网页的访问脚本，并且用户指定从该网页导出的Web剪辑的属性。然后将Web视图的规范存储在文件中。当Web视图规范稍后重播时，将检索每个Web剪辑的Web页面，并提取指定的信息。然后，根据指定的布局，在浏览器中显示多个Web剪辑。

4. 发明申请

US20070270163A1 Provision of location-based services utilizing user movement statistics 有权
标题翻译：使用用户移动统计提供基于位置的服务
公开(公告)号：US20070270163A1
公开(公告)日：2007-11-22
申请号：US11437166
申请日：2006-05-19
申请人： Vinod Anupam , Suryanarayan Perinkulam , Chitra A. Phadke , Viswanath Poosala
发明人： Vinod Anupam , Suryanarayan Perinkulam , Chitra A. Phadke , Viswanath Poosala
IPC分类号： H04Q7/20
CPC分类号： H04W4/02 , G06Q30/0251 , G06Q30/0283 , H04L67/18 , H04W4/029 , H04W4/20 , H04W8/18 , H04W64/00
摘要： Location-based services are provided in a communication system comprising at least a portion of at least one wireless network. One aspect of the invention relates to generation of user movement statistics that may be utilized to facilitate the development of targeted marketing campaigns or other types of message delivery. In this aspect, the user movement statistics are generated based on location and profile information for mobile user devices, and delivery of at least one message to a given one of the mobile user devices is controlled based on the user movement statistics. The user movement statistics may comprise, for example, information sufficient to determine approximately how many users having particular designated characteristics are likely to be in a given location at a given time, and may be utilized to determine prices charged for delivery of messages to the mobile user devices.
摘要翻译：在包括至少一个无线网络的至少一部分的通信系统中提供基于位置的服务。本发明的一个方面涉及可用于促进有针对性的营销活动或其他类型的消息递送的开发的用户移动统计的生成。在这方面，基于用于移动用户设备的位置和简档信息来生成用户移动统计信息，并且基于用户移动统计来控制至少一个消息到给定的一个移动用户设备的传送。用户移动统计可以包括例如足以确定在给定时间具有特定指定特征的用户有可能在给定位置的大约多少用户的信息，并且可以用于确定为将消息传递到移动站而收取的价格用户设备。

5. 发明申请

US20050147226A1 "Roaming" method and apparatus for use in emulating a user's "home" telecommunications environment 有权
标题翻译：用于仿真用户的“家庭”电信环境的“漫游”方法和装置
公开(公告)号：US20050147226A1
公开(公告)日：2005-07-07
申请号：US10748375
申请日：2003-12-30
申请人： Vinod Anupam , Markus Hofmann , Wim Sweldens
发明人： Vinod Anupam , Markus Hofmann , Wim Sweldens
IPC分类号： H04M3/42
CPC分类号： H04M3/42246 , H04M3/4234 , H04M2207/203 , Y10S379/912
摘要： The concept of “roaming” is extended to wireline networks with a network hosted technique which emulates a wireline telecommunications network user's environment when the user is using a wireline telecommunications device located at a physical location other than his or her “home” location, or when using a wireline or wireless telecommunications device other than his or her own regardless of the location. Any telephone or other telecommunications device being used by the user advantageously appears to be logically connected directly to his or her home telecommunications network, irrespective of the location of the telephone or other telecommunications device being used and the telecommunications network to which that device is actually connected.
摘要翻译： “漫游”的概念被扩展到具有网络托管技术的有线网络，该技术模拟有线电信网络用户的环境，当用户使用位于除了他或她的“家”地点之外的物理位置的有线电信设备时，或者当使用除他或她自己的有线或无线电信设备，不管位置如何。用户正在使用的任何电话或其他电信设备有利地似乎是直接逻辑地连接到他或她的家庭电信网络，而不管正在使用的电话或其他电信设备的位置以及该设备实际连接到的电信网络。

6. 发明授权

US06353851B1 Method and apparatus for sharing asymmetric information and services in simultaneously viewed documents on a communication system 有权
标题翻译：用于在通信系统上同时查看的文档中共享不对称信息和服务的方法和装置
公开(公告)号：US06353851B1
公开(公告)日：2002-03-05
申请号：US09221067
申请日：1998-12-28
申请人： Vinod Anupam , Narain H. Gehani , Viswanath Kadambari
发明人： Vinod Anupam , Narain H. Gehani , Viswanath Kadambari
IPC分类号： G06F1300
CPC分类号： G06Q10/10 , G06F17/30873
摘要： An arrangement for realizing asymmetric collaboration utilizes a “shared Web-top”, i.e., a work space, in which different in-document applications can run and be shared. Specifically, in one embodiment of the invention employed in asymmetric collaboration, documents to be collaborated on at different users' terminals are logically identical but structurally different. Indeed, one of the collaborators, for example, a customer service agent, may have access to information that should not be made available to others of the collaborators. This asymmetric collaboration is realized by assigning a unique logical name to each information entity. Then, changes in the entity captured by some detection technique, for example, the use of document polling or event handlers, are propagated along with the name of the entity to the collaborators, where they are processed only if the relevant named entity exists. If the entity exists the logical name of the entity is mapped into its physical name which, therefore, allows asymmetric collaboration. Consequently, the name-based technique allows the collaborators, e.g., customer and agent, to share changes in the logically common portions of documents, which are structurally different.
摘要翻译：用于实现不对称协作的安排利用了可以运行和共享不同文档内应用的“共享Web-top”，即工作空间。具体来说，在不对称协作中使用的本发明的一个实施例中，要在不同用户终端上协作的文档在逻辑上是相同的，但在结构上是不同的。事实上，其中一个合作者，例如客户服务代理商，可以访问不应该向合作者的其他人提供的信息。这种不对称协作通过为每个信息实体分配唯一的逻辑名来实现。然后，通过某种检测技术捕获的实体的变化，例如使用文档轮询或事件处理程序，将与实体的名称一起传播到协作者，只有当相关的命名实体存在时才进行处理。如果实体存在，则实体的逻辑名映射到其物理名称，因此允许非对称协作。因此，基于名称的技术允许协作者，例如客户和代理人共享在结构上不同的文档的逻辑上共同部分的变化。

7. 发明申请

US20070004384A1 Method and apparatus for providing personalized audio content delivery during telephony hold 审中-公开
标题翻译：在电话保持期间提供个性化音频内容传送的方法和装置
公开(公告)号：US20070004384A1
公开(公告)日：2007-01-04
申请号：US11169968
申请日：2005-06-29
申请人： Vinod Anupam
发明人： Vinod Anupam
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M2203/2011
摘要： A method and apparatus provides personalized audio content delivery to a telephone user who is placed on hold. A server in the telephone network keeps track of a call, and then notices when a party is placed on hold. In response, the server switches the call to an application server that maintains user profiles. A user profile may have been earlier established by a given user to specify the type of content he or she is interested in listening to, such as, for example, relevant weather information, traffic reports, news updates, etc. The application server may also support user interaction, thereby allowing a given user to dynamically choose the content, or to navigate through available options. When the call is taken off hold, the server in the network notices this fact and may, for example, notify the user who can then return to the call.
摘要翻译：一种方法和装置向被搁置的电话用户提供个性化的音频内容传递。电话网络中的服务器跟踪呼叫，然后在派对被搁置时注意。作为响应，服务器将呼叫切换到维护用户配置文件的应用程序服务器。用户简档可能早先被给定用户建立以指定他或她有兴趣收听的内容的类型，例如相关天气信息，交通报告，新闻更新等。应用服务器也可以支持用户交互，从而允许给定的用户动态地选择内容，或者通过可用选项进行浏览。当呼叫被取消保持时，网络中的服务器注意到这一事实，并且可以例如通知用户然后可以返回到该呼叫。

8. 发明申请

US20050190904A1 Method for performing network-based telephone user identification 审中-公开
标题翻译：用于执行基于网络的电话用户识别的方法
公开(公告)号：US20050190904A1
公开(公告)日：2005-09-01
申请号：US10788201
申请日：2004-02-26
申请人： Vinod Anupam , Markus Hofmann
发明人： Vinod Anupam , Markus Hofmann
IPC分类号： H04M1/56 , H04M3/42 , H04M15/00 , H04M15/06
CPC分类号： H04M15/43 , H04M3/42068 , H04M15/06
摘要： A network-based approach to calling user identification (Calling-user ID). A users identifies and authenticates himself directly to the telephone network. Each user is assigned a preferably unique identifier by a service provider. Before a user places a call, he identifies himself to the telephone network with use of the assigned identifier and authenticates his identity with use of a previously selected PIN (Personal Identification Number). When the user dials the call, the network propagates the saved user identification information corresponding to the provided identifier using the same conventional process used in prior art “Caller ID” systems for providing calling device information. Various telephony services including a service for providing the calling user identification to the called party (Calling-user ID), can then advantageously utilize this information.
摘要翻译：一种基于网络的呼叫用户识别方法（呼叫用户ID）。用户将自己直接识别和认证到电话网络。每个用户被服务提供商分配一个优选唯一的标识符。在用户发出呼叫之前，他使用分配的标识符将自己识别到电话网络，并使用先前选择的PIN（个人识别号码）来验证他的身份。当用户拨打呼叫时，网络使用与用于提供呼叫设备信息的现有技术“主叫ID”系统中使用的相同的常规过程来传播与提供的标识符相对应的保存的用户标识信息。包括用于向被叫方提供主叫用户标识的服务（呼叫用户ID）的各种电话服务然后可以有利地利用该信息。

9. 发明授权

US07756534B2 Provision of location-based services utilizing user movement statistics 有权
标题翻译：使用用户移动统计提供基于位置的服务
公开(公告)号：US07756534B2
公开(公告)日：2010-07-13
申请号：US11437166
申请日：2006-05-19
申请人： Vinod Anupam , Suryanarayan Perinkulam , Chitra A. Phadke , Viswanath Poosala
发明人： Vinod Anupam , Suryanarayan Perinkulam , Chitra A. Phadke , Viswanath Poosala
IPC分类号： H04B7/00
CPC分类号： H04W4/02 , G06Q30/0251 , G06Q30/0283 , H04L67/18 , H04W4/029 , H04W4/20 , H04W8/18 , H04W64/00
摘要： Location-based services are provided in a communication system comprising at least a portion of at least one wireless network. One aspect of the invention relates to generation of user movement statistics that may be utilized to facilitate the development of targeted marketing campaigns or other types of message delivery. In this aspect, the user movement statistics are generated based on location and profile information for mobile user devices, and delivery of at least one message to a given one of the mobile user devices is controlled based on the user movement statistics. The user movement statistics may comprise, for example, information sufficient to determine approximately how many users having particular designated characteristics are likely to be in a given location at a given time, and may be utilized to determine prices charged for delivery of messages to the mobile user devices.
摘要翻译：在包括至少一个无线网络的至少一部分的通信系统中提供基于位置的服务。本发明的一个方面涉及可用于促进有针对性的营销活动或其他类型的消息递送的开发的用户移动统计的生成。在这方面，基于用于移动用户设备的位置和简档信息生成用户移动统计信息，并且基于用户移动统计来控制至少一个消息到给定的一个移动用户设备的传送。用户移动统计可以包括例如足以确定在给定时间具有特定指定特征的用户可能在给定位置的用户数量，并且可以用于确定为将消息传递到移动站而收取的价格用户设备。

10. 发明授权

US06360250B1 Apparatus and method for sharing information in simultaneously viewed documents on a communication system 有权
标题翻译：用于在通信系统上同时观看的文档中共享信息的装置和方法
公开(公告)号：US06360250B1
公开(公告)日：2002-03-19
申请号：US09221068
申请日：1998-12-28
申请人： Vinod Anupam , Narain H. Gehani , Viswanath Kadambari
发明人： Vinod Anupam , Narain H. Gehani , Viswanath Kadambari
IPC分类号： G06F1300
CPC分类号： G06F17/30899 , G06F2216/15
摘要： Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative browsing session. One or more controllers connect the users or collaborators in a session in the server system. This is realized by establishing a so-called “shared Web-top”, i.e., a work space, in which different in-document applications can be run and can be interactively, collaboratively shared by a plurality of users. Specifically, this is realized in one embodiment by employing event handlers in the WEB documents that are activated whenever there is a change in the values of prescribed properties of a document. The event handlers notify a so-called surrogate of the changes in the prescribed properties of the document, i.e., that values in elements of a form have changed, and transmit the detected changes to surrogates of other users, i.e., at least one other collaborator, via a communication channel. To this end, a prospective user of the shared Web-top accesses a system that transmits mobile code to the user's computer to create a surrogate thereon. The surrogates created for the users of the shared Web-top are connected by at least one controller in the system and individually serve as an interface between the controller and the respective browsers on the users computers. Alternatively, the surrogate can insert event handlers into the document that communicate with the surrogate, identifying which form elements they apply to and transmit the changed value(s) to other users. The surrogates of the other users then appropriately update the corresponding form elements to reflect the changes.
摘要翻译：计算机用户可以使用不同的网络浏览器来访问万维网（WWW）上的服务器系统来创建或加入协作浏览会话。一个或多个控制器在服务器系统中的会话中连接用户或协作者。这是通过建立所谓的“共享Web-top”，即，工作空间，其中可以运行不同的文档内应用并且可以交互地，由多个用户协作共享。具体地说，这在一个实施例中通过在每个文档的规定属性的值发生改变的情况下通过使用活动处理器来实现。事件处理程序通知所谓的代理文档的规定属性的变化，即，表单元素中的值已经改变，并将检测到的变更传送给其他用户的代理，即至少一个其他协作者，通过通信信道。为此，共享Web-top的预期用户访问向用户的计算机发送移动代码以在其上创建代理的系统。为共享Web-top的用户创建的代理由系统中的至少一个控制器连接，并单独用作控制器和用户计算机上相应浏览器之间的接口。或者，代理可以将事件处理程序插入到与代理通信的文档中，识别应用于哪个表单元素并将改变的值传送给其他用户。然后，其他用户的代理适当地更新相应的表单元素以反映更改。

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