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    • 3. 发明申请
    • TELECOMMUNICATION INTERACTION ANALYSIS
    • 电信交互分析
    • WO2003013113A2
    • 2003-02-13
    • PCT/GB2002/003532
    • 2002-07-31
    • EYRETEL PLCBLAIR, Christopher, DouglasPEREIRA, Ainsley, MalcolmSAARISTE, Samuel
    • BLAIR, Christopher, DouglasPEREIRA, Ainsley, MalcolmSAARISTE, Samuel
    • H04M3/00
    • H04M3/2272G10L15/26H04M2201/40
    • The present invention provides for a method of monitoring sets of related communication signal streams comprising the steps of analysing the content or parameters associated with a component of one of the signal streams according to a first analysis criteria, analysing a second component of a related signal stream or parameter associated therewith, according to a second analysis criteria, providing results of the analysis of the said one of the signal streams and which is responsive to the said analysis according to the second criteria. Also, the analysis of the energy envelope representative of at least one communication signal can be provided for and the method of the present invention can further include steps of conducting speech recognition of the identification of words and/or phrases within a communications traffic stream and in which the scale and/or nature of recognition analysis applied to the speech recognition is varied responsive to the analysis of content or parameters associated with the communication stream.
    • 本发明提供了一种监视相关通信信号流集合的方法,包括以下步骤:根据第一分析标准分析与信号流之一的分量相关联的内容或参数,分析相关信号流的第二分量 或与其相关联的参数,根据第二分析标准,提供所述信号流中的所述一个信息流的分析结果,并且响应于根据第二准则的所述分析。 此外,可以提供代表至少一个通信信号的能量包络的分析,并且本发明的方法还可以包括以下步骤:对通信业务流内的字和/或短语的识别进行语音识别,并且 响应于与通信流相关联的内容或参数的分析,应用于语音识别的识别分析的规模和/或性质是变化的。
    • 10. 发明公开
    • TELECOMMUNICATION INTERACTION ANALYSIS
    • TELEKOMMUNIKATIONSINTERAKTIONSANALYSE
    • EP1421773A2
    • 2004-05-26
    • EP02753130.0
    • 2002-07-31
    • Eyretel PLC
    • BLAIR, Christopher, DouglasPEREIRA, Ainsley, MalcolmSAARISTE, Samuel
    • H04M3/51H04M3/22G10L15/26
    • H04M3/2272G10L15/26H04M2201/40
    • The present invention provides for a method of monitoring sets of related communication signal streams comprising the steps of analysing the content or parameters associated with a component of one of the signal streams according to a first analysis criteria, analysing a second component of a related signal stream or parameter associated therewith, according to a second analysis criteria, providing results of the analysis of the said one of the signal streams and which is responsive to the said analysis according to the second criteria. Also, the analysis of the energy envelope (in particular identifying clipping, determining sound/silence ratios) representative of at least one communication signal can be provided for. The method of the present invention can further include steps of conducting speech recognition of the identification of words and/or phrases within a communications traffic stream and in which the scale and/or nature of recognition analysis applied to the speech recognition is varied responsive to the analysis of content or parameters associated with the communication stream. Furthermore an embodiment shows the monitoring of the usage of a user interface such as a keyboard or mouse action monitor.
    • 本发明提供一种监视相关通信信号流集合的方法,包括以下步骤:根据第一分析标准分析与信号流之一的分量相关联的内容或参数,分析相关信号流的第二分量 或与其关联的参数,根据第二分析标准,提供所述信号流中的所述一个信息流的分析结果,并且响应于根据第二准则的所述分析。 此外,可以提供代表至少一个通信信号的能量包络的分析,并且本发明的方法还可以包括在通信业务流内进行字和/或短语的识别的步骤,以及 响应于与通信流相关联的内容或参数的分析,应用于语音识别的识别分析的规模和/或性质是变化的。